RFM Group
RFM Group is a UK integrated property services provider founded in 1961, delivering end-to-end property transformation and management including insurance reinstatement, fit-out, FF&E, luxury residential, and integrated facilities management to enterprise and public sector clients.
- Company typePrivate
- Founded1961
- HeadquartersLeeds, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
What RFM Group does
RFM Group is a UK-based integrated property services provider delivering end-to-end property transformation and management to public and private sector clients. Founded in 1961 in Edinburgh as HBM DJJ Ltd (a plastering contractor), the company expanded into facilities management in the 2000s, rebranded to RFM Group, and now operates seven service lines: Insurance Reinstatement (flood, fire, and damage repair), Design & Creation, Fit-Out and Refurbishment, Fixtures Furniture & Equipment, Luxury Residential, Integrated Facilities Management, and Consultancy & Project Management. The business holds an extensive accreditation stack (ISO 9001/14001/45001, SafeContractor, Constructionline, CHAS, NICEIC, Gas Safe, SIA, Cyber Essentials Plus, FMB) and operates from seven UK offices. Its technology stack comprises a Smart CAFM help-desk platform, a Cotality Contractor Workspace cloud job-management system, and IoT-driven building monitoring used for predictive maintenance. RFM is part of Spatial Property Group and retains family-run governance with the Flanagan and Stewart families in executive leadership.
RFM's commercial model is anchored on long-tenured enterprise relationships and insurance panel positions rather than transactional volume. It serves 250+ clients with reported relationships averaging 20+ years in FM (Turner & Townsend since 2003, Knight Frank 20+ years, BAE Systems across 50+ projects over a decade). The insurance reinstatement segment is concentrated with major UK insurers including Liverpool Victoria (where RFM is No.1 recommended specialist), Lloyds Banking Group, AA Insurance, and Aviva. Government and NHS work includes NHS Digital and high-security government facilities. Revenue is generated through project-based professional services contracts, managed services FM agreements, and insurance reinstatement claims work; pricing is not publicly disclosed and is quote-driven per project or per contract.
RFM has scaled primarily through acquisition: in 2020 it acquired Centric Office Solutions (FF&E/fit-out), Ventrolla (sash windows), and Hevertech (technology/workspace solutions) to complete its end-to-end offering. The company has cumulatively transformed £5 billion+ of real estate, maintained 200 million+ sq ft, completed 50,000+ insurance repair projects, and reports an NPS of +75. It now operates under the Spatial Property Group umbrella, formalized in 2025.
RFM Group firmographics
Firmographics- Name
- RFM Group
- Legal name
- RFM Group
- Website
- https://rfm-group.com
- Company type
- Private
- Founded year
- 1961
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- RFM Group is a UK integrated property services provider founded in 1961, delivering end-to-end property transformation and management including insurance reinstatement, fit-out, FF&E, luxury residential, and integrated facilities management to enterprise and public sector clients.
- Ownership category
- akta.pro rank
RFM Group industry classification
Industry- Product category
- Integrated Property Services (Facilities Management & Property Transformation)
- akta.pro primary industry
- Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL)
Keywords
Where RFM Group is headquartered
LocationHeadquarters
- HQ city
- Leeds
- HQ country
- United Kingdom
- HQ region
- Europe
Offices7 records
Markets served
RFM Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Insurance Reinstatement Services: Specialist reinstatement services for properties affected by flood, fire, accidental or malicious damage. Trusted by major insurers including Liverpool Victoria, Lloyds Banking Group, and AA Insurance. Includes emergency make-safe, drying and moisture control, asbestos testing and removal.
- Integrated Facilities Management (FM): Full-spectrum facilities management covering mechanical and electrical infrastructure, cleaning, security, compliance, and daily building operations. One integrated service with a single point of contact and unified billing.
- Fit-Out and Refurbishment: Interior fit-out services, refurbishments, and dilapidation works across private and public sectors. Includes Cat A and Cat B fit-outs for commercial, residential, retail and hospitality spaces.
- Fixtures, Furniture & Equipment (FF&E): Sourcing and installation of ergonomic furniture, lighting, fixtures, and specialist equipment. Includes DSE (Display Screen Equipment) assessments and ergonomic consultations.
- Design & Creation: Innovative design solutions tailored to spaces, working closely with property owners and their designers. Full design through to build and delivery.
- Consultancy & Project Management: Expert project planning, strategy, and delivery oversight. Single dedicated point of contact, supplier management, scheduling, budgeting, quality control, and regulatory compliance.
- Luxury Residential: Meticulous craftsmanship for bespoke luxury residential projects including kitchen and bathroom remodels, extensions, and heritage property preservation.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
RFM Group product offering
Product offeringCore offering
RFM Group is an integrated UK property services provider delivering end-to-end property transformation and management across insurance reinstatement, design and creation, fit-out and refurbishment, FF&E, luxury residential, integrated facilities management, and consultancy and project management. Services are delivered through 200+ in-house specialists across seven regional offices, supported by a proprietary Smart CAFM platform and deployed Cotality job management system, to clients in insurance, commercial, government, healthcare, education, industrial and luxury residential sectors.
Product overview
RFM Group is a premier property transformation and management company operating across the UK, offering a unified end-to-end service portfolio covering the full property lifecycle. The portfolio consists of seven integrated core service lines: Insurance Reinstatement (specialist repair after flood, fire and damage), Design & Creation (interior design and build), Fit-Out and Refurbishment, Fixtures, Furniture & Equipment (FF&E) including DSE assessments, Luxury Residential, Integrated Facilities Management (hard and soft FM with proprietary FM software), and Consultancy & Project Management. A downloadable Resources section (guides on dilapidations and compliance) supports client education. The company also holds multiple ISO and industry accreditations. RFM Group is a family-run business with over 60 years of history, part of the Spatial Property Group.
Differentiator
Problem solved
Functional benefit
Brands
- Centric: Office solutions brand providing FF&E and fit-out services as part of RFM Group.
- Ventrolla
- Hevertech
Products and services
- Insurance Reinstatement Specialist reinstatement services for properties affected by flood, fire, accidental or malicious damage, covering emergency make-safe, drying and moisture control, asbestos testing and removal, and full structural and cosmetic repairs. Trusted by leading UK insurers including Liverpool Victoria (No.1 recommended specialist), Lloyds Banking Group, AA Insurance and Aviva.
- Design & Creation Interior design and build service from concept to completion using cutting-edge visualisation technology, working closely with property owners and their designers to create functional spaces for people and businesses.
- Fit-Out and Refurbishment Interior fit-out and refurbishment services for commercial, residential and retail environments, including Cat A and Cat B fit-outs, lease-end dilapidations and refurbishment works across private and public sectors, delivered with thoughtful planning.
- Fixtures, Furniture & Equipment (FF&E) Sourcing and installation of ergonomic furniture, fixtures, lighting and specialist equipment for offices and other environments, including Display Screen Equipment (DSE) assessments and ergonomic consultations to support how people live or work.
- Luxury Residential Bespoke residential refurbishment and renovation for luxury homes, including kitchen and bathroom remodels, extensions, and heritage property restoration using master artisans and fine materials.
- Integrated Facilities Management Comprehensive building management covering mechanical and electrical maintenance, cleaning, security, compliance, and reactive care, supported by RFM's proprietary FM software providing real-time monitoring, predictive maintenance, energy management and cost control.
- Consultancy & Project Management End-to-end project management for property transformation, covering project planning, supplier management, scheduling, budgeting, quality control and regulatory compliance, delivered with a single dedicated point of contact per client.
Quantifiable outcome
- £5 billion+ in real estate assets transformed and managed over 60 years
- +8 more outcomes
Companies that use RFM Group
Customer profileNamed customers13 records
Segments7 records
Ideal customer profiles7 records
RFM Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
RFM Group partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and parent company.
- Cotality (Contractor Workspace)coreRFM Group has implemented Cotality Contractor Workspace, a cloud-based job management platform, to enhance operational efficiency, communication, and financial oversight across its property management projects in the UK. The deployment aims to streamline service lines including reinstatement, fit-out, and facilities management.
- Centric Office Solutions LtdcoreRFM Group acquired Centric Office Solutions Ltd in 2020 to offer a full end-to-end property lifecycle service. Centric specialises in FF&E and fit-out services and now operates as part of the RFM Group. In 2023, Centric joined the North East Chamber of Commerce. The acquisition expanded RFM's furniture, fixtures, equipment and fit-out capabilities, completing the end-to-end property service offering.
- Spatial Property Groupparent companySpatial Property Group is the parent company of RFM Group. RFM Group is part of the Spatial Property Group umbrella, which also includes other property-related businesses.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
RFM Group competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
RFM Group social profiles
Digital presenceRFM Group compliance and trust
Trust signalCompliance28 records
RFM Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
RFM Group leadership team
Management profileNumber of profiles
Profiles10 records
RFM Group subsidiaries and ownership
Company hierarchySubsidiaries4 records
RFM Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RFM Group M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RFM Group
What does RFM Group do?
RFM Group is an integrated UK property services provider delivering end-to-end property transformation and management across insurance reinstatement, design and creation, fit-out and refurbishment, FF&E, luxury residential, integrated facilities management, and consultancy and project management. Services are delivered through 200+ in-house specialists across seven regional offices, supported by a proprietary Smart CAFM platform and deployed Cotality job management system, to clients in insurance, commercial, government, healthcare, education, industrial and luxury residential sectors.
Is RFM Group a public or private company?
RFM Group is a private company. It is classified as family owned and is currently operating.
When was RFM Group founded?
RFM Group was founded in 1961. It employs 251 to 500 people.
Where is RFM Group based?
RFM Group is headquartered in Leeds, United Kingdom, in the Europe region.
How does RFM Group make money?
Seven revenue lines are on record. Insurance Reinstatement Services are the primary driver. The others are integrated Facilities Management (FM), fit-Out and Refurbishment, fixtures, Furniture & Equipment (FF&E), design & Creation, consultancy & Project Management and luxury Residential.
Does RFM Group have an API?
No public API is recorded for RFM Group.
What industry is RFM Group in?
RFM Group's product category is Integrated Property Services (Facilities Management & Property Transformation). Its primary akta.pro industry code is IMAIAAAL, Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes).