Maitri Services

What Maitri Services does

Maitri Services LLC is a dual-shore software engineering firm headquartered in Lawrence, Massachusetts, with its principal delivery operations in Kathmandu, Nepal. Founded around 2010, the company has grown to 200+ teammates across both locations and is led by co-founder and CEO Jeff Rick alongside CTO Robert Woollam, COO Julie Ditta, and VP of Operations Abhinayak Swar. The firm is privately held, operates as an LLC, and has not raised external funding, indicating a bootstrapped, self-sustaining operating model built over more than 15 years of continuous Kathmandu presence.

The company's core offering is "Agentic Development," a delivery methodology that coordinates fleets of 19 specialized AI coding agents — split across frontend (4), backend (4), DevOps (3), QA (3), and review (5) functions — under the supervision of human "Agentic Engineers." The methodology reportedly includes production-grade governance such as security scanning, regression testing, and a demonstrated 94.2% test coverage bar. Maitri layers an "engagement continuum" (build, support, scale-back) on top of this delivery model to preserve code and institutional context across multi-year client relationships, and it operates MARÉ Insights as a healthcare-focused data management subsidiary.

Maitri's business model combines traditional fixed-fee engineering services with a distinctive performance-based philanthropy pricing structure, under which up to 10% of engagement fees, contingent on client-defined outcomes, are directed to charitable causes selected by the client. The customer base comprises 14+ named US-based startups across healthcare (Tuva Health, MARÉ Insights), consumer apps (GoMaggie, Lolo, Giv), media (Beach Media), e-commerce (Premikati, ShipMint), and data/fintech (Relevize, TextMyRefi, Datafied, Eclat, Zeroproof). No enterprise logos are disclosed, leaving revenue exposure concentrated in early-stage buyers.

Name

Maitri Services

Legal name

Maitri Services LLC

Website

https://maitriservices.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Maitri Services is a dual-shore software engineering firm with 200+ teammates in Lawrence, MA and Kathmandu, Nepal, delivering Agentic Development — coordinated AI coding agent fleets under human engineers — to US startups, with a performance-based philanthropy pricing model.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Application Outsourcing (AO) (BPAEAMAA)

akta.pro secondary industries

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG), AI/ML Engineering & Model Development Services (BPAEAHAF)

Keywords

• Offshore software development
• Agentic engineering services
• Dedicated engineering teams
• AI software delivery
• Custom software outsourcing

Headquarters

HQ city

North Reading

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Agentic Development Services: Professional services engagement where clients pay for outcomes delivered by an Agentic Engineer and fleet of AI agents. Model includes build engagements for MVP/v1/roadmap delivery, ongoing support, and scalable engagements. Pricing based on engagement scope with performance-based components where up to 10% of fees are contingent on hitting agreed metrics.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Maitri Services sells two software development delivery models to organizations needing production-grade software: Agentic Development, in which a dedicated Agentic Engineer commands a fleet of 19 specialized AI coding agents (Frontend, Backend/Platform, DevOps/Delivery, QA, Review/Governance) to build, test, deploy, and maintain software at 3-5x traditional throughput; and Traditional Software Development, providing a dedicated offshore engineering team in Kathmandu, Nepal for full-stack application development. Engagements can blend both models, retain full code/documentation/infrastructure ownership for the client, and may include data management services through affiliated brand MARÉ Insights.

Product overview

Maitri Services offers two software development delivery models: Agentic Development and Traditional Software Development. Agentic Development provides one dedicated Agentic Engineer coordinating a fleet of 19 specialized AI coding agents (Frontend, Backend/Platform, DevOps/Delivery, QA, and Review/Governance teams) to deliver software at 3-5x throughput with continuous delivery. Traditional Software Development provides a dedicated offshore engineering team in Kathmandu for conventional full-stack development. Additionally, MARÉ Insights serves as a data management partner brand specializing in agentic data mapping, enrichment, and warehousing for healthcare and regulated industries. All engagements include full code, documentation, and infrastructure ownership.

Differentiator

Problem solved

Functional benefit

Products and services

• Agentic Development A software development delivery service where a dedicated Agentic Engineer commands a fleet of 19 specialized AI coding agents (Frontend, Backend/Platform, DevOps/Delivery, QA, Review/Governance) to capture requirements, build, test, deploy, and maintain software at 3-5x the throughput of traditional development. Includes automated security scanning, regression testing on every diff, human architecture review, same-day deploys, and 24-hour turnaround on many requests. Targeted at organizations with decisive leadership and a clear product direction that want startup-speed delivery without traditional sprint rituals.
• Traditional Software Development A dedicated offshore engineering team based in Kathmandu, Nepal providing full-stack application development, system integration, API development, UI design, and test strategy. Delivered with 15+ years of operational rigor, the engagement can be blended with Agentic Development on the same engagement and is positioned for complex workstreams or clients preferring conventional team-based delivery.
• MARÉ Insights Data Management Services Data management services delivered through affiliated subsidiary MARÉ Insights, specializing in agentic data mapping, enrichment, and warehousing for healthcare and other regulated industries. Offerings include enterprise data warehousing, business intelligence, data quality, data modeling, data exchange automation, data enrichment, and ETL pipelines, with rapid ingestion, mapping, and enrichment enabled through agentic workflows.

Quantifiable outcome

• 3-5x development throughput compared to traditional teams
• +4 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• MARÉ InsightscoreStrategic or Co-development PartnerMARÉ Insights is a strategic partner specializing in agentic data mapping, enrichment, and warehousing for healthcare and beyond. Data management services are delivered through MARÉ with Maitri orchestrating the work end-to-end under one engagement contract. MARÉ enables rapid data ingestion, mapping, and enrichment in minutes rather than months, turning raw files into client-ready intelligence.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Andela: Global talent marketplace matching vetted engineers (largely Africa-based) with enterprise clients. Closely comparable offshore/remote engineering delivery model with similar customer profiles (startups to enterprise).
• Turing: AI-powered platform matching pre-vetted remote developers with US companies. Directly comparable in combining AI-driven vetting/matching with offshore software development services.
• BairesDev: Latin American nearshoring company providing dedicated software development teams. Comparable model of dedicated offshore engineers delivering to US enterprises and startups.

Broad incumbents

• ThoughtWorks: Global technology consultancy delivering custom software, with strong offshore delivery centers. Overlaps in custom software development services and AI-augmented delivery, but operates at much larger scale.
• Globant: Large IT services and digital transformation provider with global delivery centers. Overlaps on outsourced software development, including AI-powered digital reinvention offerings, but with broader portfolio.
• Cognizant Softvision: Global IT services firm with custom software development and AI/GenAI delivery practices. Comparable outsourced development model but at vastly larger scale.

Emerging players

• Upwork: Marketplace for freelance software developers. Adjacent model for accessing remote engineering talent, but transaction-based rather than dedicated-team based.
• Toptal: Vetted freelancer network for top software developers. Comparable in providing pre-vetted remote engineers for project work, though engagement model is marketplace-based rather than dedicated team.
• Arc.dev: Remote developer hiring platform with AI-augmented matching. Overlaps in connecting companies to vetted remote engineers but operates as a marketplace rather than a delivery team.

Others

• Deerwalk: Healthcare data analytics platform co-founded by Maitri CEO Jeff Rick. Thematically connected via founder lineage and overlaps in data management/health-tech exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/maitri-services
• Xx.com/maitrisvc
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maitri Services