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Broadstep Behavorial Health

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uuid000cb94

Namestring
Broadstep Behavorial Health
Legal namestring
Broadstep Behavioral Health
Websiteurl
broadstep.com
Company typeenum
Private
Founded yearint
1972
Descriptiontext

Broadstep Behavioral Health is a U.S.-based provider of residential and clinical behavioral health services for individuals with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Founded in 1972 and headquartered in Milwaukee with operational concentration in South Carolina, the company operates a CARF-accredited Psychiatric Residential Treatment Facility and a portfolio of 24/7 supported-living residences serving children, adults, and families. Core services include residential care, person-centered and trauma-informed clinical treatment, behavior consultation, case management, supportive therapy, medication management, independent living skills training, and pre-vocational training, delivered through multidisciplinary teams of physicians, nurses, psychiatrists, therapists, and direct support professionals.

The company's underlying technology stack is intentionally low-tech: clinical workflows are built on evidence-based behavioral health practices, person-centered treatment planning, and trauma-informed care frameworks rather than proprietary software or digital platforms. No APIs, integrations, or AI-driven tooling are disclosed. Supporting resource hubs — for families, states/partners, and advocates — link to national organizations including ANCOR, The Arc, the National Autism Center, NCTSN, NIMH, NAMI, Special Olympics, and SAMHSA, forming an ecosystem of advocacy partnerships that support referral pipelines and policy engagement.

The business model is managed-services revenue funded almost entirely by government healthcare programs, Medicaid waivers, and state behavioral health contracts, with multi-year contract cadences. Pricing is not publicly disclosed and varies by care-plan complexity and funding-source eligibility. Referrals are sourced from state agencies, healthcare providers, and families through a direct admissions process. The company is privately held by Bain Capital Double Impact Fund, which provided investment in May 2020 and has supported two acquisitions: Good Hope Manor (January 2021) and Coastal Southeastern United Care (September 2021). As of 2021 the platform operated across seven states, though the Illinois license was revoked in July 2024 following repeat quality-standard violations, materially contracting the geographic footprint and concentrating remaining operations in the Southeast.

Short descriptiontext

Broadstep Behavioral Health is a U.S.-based, Bain Capital Double Impact–backed provider of CARF-accredited residential and clinical behavioral health services for individuals with intellectual and developmental disabilities, mental illness, and co-occurring disorders, primarily operating in South Carolina.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
251–500
akta.pro rankint
HeadquartersMilwaukee, United States
HQ citystring
Milwaukee
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
behavioral health services, developmental disability support, psychiatric residential treatment, mental health treatment, supportive living services
Industry2 codes
1Residential Mental Health Treatment Centers
CodeHLAFACACPrimaryYes
2Behavioral Health for Children & Adolescents (Youth Services)
CodeHLAFACALPrimaryNo
NAICS code3 codes
  • Residential Mental Health and Substance Abuse Facilities623220
  • Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities6232
  • Residential Intellectual and Developmental Disability Facilities623210
SIC code2 codes
  • Services-Nursing & Personal Care Facilities8050
  • Services-Health Services8000
Product category
Behavioral Health Services
Social media profiles1 record
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Residential Treatment Services
TypeManaged Services
Description

24/7 residential support services for individuals with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Revenue generated through government-funded healthcare programs, Medicaid waivers, and state contracts for behavioral health services.

broadstep.com
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Pricing details1 tier
1Residential Psychiatric Treatment
ModelOtherBilling cadenceMulti-year contract
Notes

Services funded through government healthcare programs, Medicaid waivers, and state behavioral health contracts. Individual pricing determined by care plan complexity and funding source eligibility.

broadstep.com
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

Broadstep Behavioral Health provides 24/7 residential treatment and supportive living services for children, adults, and families affected by intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Core offerings include residential services with clinical treatment, behavior consultation, case management, medication management, independent living skills training, and pre-vocational training delivered through CARF-accredited psychiatric residential treatment facilities in South Carolina.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

Broadstep Behavioral Health is a behavioral health and supportive living provider offering a unified portfolio of services centered on residential care and clinical treatment programs. The core offering consists of Residential Services — providing 24/7 supported living for individuals with intellectual/developmental disabilities (I/DD), mental illness, and co-occurring disorders — supplemented by a Clinical Approach program delivering person-centered, evidence-based treatment for stabilization and recovery. These are delivered through a Psychiatric Residential Treatment Facility in South Carolina (CARF accredited). Supporting resource services for families and advocates are also offered, providing links to national mental health and disability organizations. The portfolio is tied together by a mission to provide first-class behavioral health and supportive living, with over 45 years of experience across the continuum.

Product and service3 records
1Residential Services
CategoryResidential Treatment Services
Description

24/7 residential support services for individuals with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Offers evidence-based curriculum, behavior consultation, case management, supportive therapy, medical coordination, recreational activities, life skills training, pre-vocational training, and community-based living in South Carolina.

2Psychiatric Residential Treatment Facility (South Carolina)
CategoryResidential Treatment Services
Description

CARF-accredited psychiatric residential treatment facility in South Carolina offering highly individualized treatment provided by a multidisciplinary team including physicians, nurses, psychiatrists, therapists, and direct support professionals. Delivers a continuum of services designed to meet individual needs.

3Clinical Approach Services
CategoryClinical Treatment Services
Description

Person-centered, trauma-informed treatment program using evidence-based practices involving individuals as active participants in their treatment. Incorporates self-exploration and experiential group activities aimed at stabilization, symptom reduction, and recovery across a spectrum of structured therapy schedules and individualized activities.

Scale indicator3 records

Each record includes

Type, Value, Description, Source

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

National provider of residential, day, and behavioral supports for individuals with I/DD and mental health needs. Directly comparable in residential I/DD service model and state Medicaid funding model.

TypeDirect peer
Description

One of the largest U.S. providers of home and community-based services for individuals with I/DD and behavioral health needs, operating residential and day programs nationwide. Directly comparable in population served, service model, and Medicaid-funded revenue mix.

TypeDirect peer
Description

Diversified home and community-based provider serving I/DD, behavioral health, and complex care populations, including residential services. Public-company peer with comparable payer mix (Medicaid/state) and PE-ownership history.

TypeDirect peer
Description

Leading provider of personal care services to I/DD and elderly populations in Medicaid-funded home and community-based settings. Comparable in population focus, Medicaid HCBS revenue model, and PE-backed growth strategy.

TypeDirect peer
Description

Public home health and behavioral health provider serving medically complex children and adults, including I/DD populations. Comparable in pediatric/adult behavioral health service lines and Medicaid dependency.

TypeBroad incumbent
Description

Public operator of psychiatric residential treatment facilities and behavioral health hospitals across the U.S. Comparable in residential psychiatric treatment services, though Acadia operates at higher acuity and larger scale.

TypeBroad incumbent
Description

Large public hospital and behavioral health operator with significant behavioral health facility footprint. Overlaps in residential behavioral health services but is far broader and larger-scale.

TypeRegional player
Description

Regional provider of residential and behavioral health services for individuals with I/DD and mental illness, primarily in the Mid-Atlantic and Southeast. Comparable in service model and population focus, with overlapping Southeast geography.

TypeBroad incumbent
Description

Largest U.S. Medicaid managed care insurer and a major payer for I/DD and behavioral health services. Relevant as a counterparty and as the dominant funder of Broadstep's services.

TypeDirect peer
Description

Large nonprofit home health and behavioral health provider serving pediatric and adult I/DD populations across multiple states. Comparable in service breadth, population focus, and state-contract-driven revenue.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature3 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries1 record

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance2 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds1 record

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors1 record

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Broadstep Behavorial Health

Behavioral Health Servicesbroadstep.com

Broadstep Behavioral Health is a U.S.-based, Bain Capital Double Impact–backed provider of CARF-accredited residential and clinical behavioral health services for individuals with intellectual and developmental disabilities, mental illness, and co-occurring disorders, primarily operating in South Carolina.

What Broadstep Behavorial Health does

Broadstep Behavioral Health is a U.S.-based provider of residential and clinical behavioral health services for individuals with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Founded in 1972 and headquartered in Milwaukee with operational concentration in South Carolina, the company operates a CARF-accredited Psychiatric Residential Treatment Facility and a portfolio of 24/7 supported-living residences serving children, adults, and families. Core services include residential care, person-centered and trauma-informed clinical treatment, behavior consultation, case management, supportive therapy, medication management, independent living skills training, and pre-vocational training, delivered through multidisciplinary teams of physicians, nurses, psychiatrists, therapists, and direct support professionals.

The company's underlying technology stack is intentionally low-tech: clinical workflows are built on evidence-based behavioral health practices, person-centered treatment planning, and trauma-informed care frameworks rather than proprietary software or digital platforms. No APIs, integrations, or AI-driven tooling are disclosed. Supporting resource hubs — for families, states/partners, and advocates — link to national organizations including ANCOR, The Arc, the National Autism Center, NCTSN, NIMH, NAMI, Special Olympics, and SAMHSA, forming an ecosystem of advocacy partnerships that support referral pipelines and policy engagement.

The business model is managed-services revenue funded almost entirely by government healthcare programs, Medicaid waivers, and state behavioral health contracts, with multi-year contract cadences. Pricing is not publicly disclosed and varies by care-plan complexity and funding-source eligibility. Referrals are sourced from state agencies, healthcare providers, and families through a direct admissions process. The company is privately held by Bain Capital Double Impact Fund, which provided investment in May 2020 and has supported two acquisitions: Good Hope Manor (January 2021) and Coastal Southeastern United Care (September 2021). As of 2021 the platform operated across seven states, though the Illinois license was revoked in July 2024 following repeat quality-standard violations, materially contracting the geographic footprint and concentrating remaining operations in the Southeast.

Broadstep Behavorial Health firmographics

Firmographics
Name
Broadstep Behavorial Health
Legal name
Broadstep Behavioral Health
Website
https://broadstep.com
Company type
Private
Founded year
1972
Operating status
Operating
Headcount range
251–500 employees
Short description
Broadstep Behavioral Health is a U.S.-based, Bain Capital Double Impact–backed provider of CARF-accredited residential and clinical behavioral health services for individuals with intellectual and developmental disabilities, mental illness, and co-occurring disorders, primarily operating in South Carolina.
Ownership category
akta.pro rank

Broadstep Behavorial Health industry classification

Industry
Product category
Behavioral Health Services
NAICS
Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (623210)
SIC
Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)
akta.pro primary industry
Residential Mental Health Treatment Centers (HLAFACAC)
akta.pro secondary industry
Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

Keywords

  • Behavioral health services
  • Developmental disability support
  • Psychiatric residential treatment
  • Mental health treatment
  • Supportive living services

Where Broadstep Behavorial Health is headquartered

Location

Headquarters

HQ city
Milwaukee
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Broadstep Behavorial Health business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

  1. Residential Treatment Services: 24/7 residential support services for individuals with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Revenue generated through government-funded healthcare programs, Medicaid waivers, and state contracts for behavioral health services.

Pricing tiers

ModelBillingPrice
OtherMulti-year contractResidential Psychiatric Treatment

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Broadstep Behavorial Health product offering

Product offering

Core offering

Broadstep Behavioral Health provides 24/7 residential treatment and supportive living services for children, adults, and families affected by intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Core offerings include residential services with clinical treatment, behavior consultation, case management, medication management, independent living skills training, and pre-vocational training delivered through CARF-accredited psychiatric residential treatment facilities in South Carolina.

Product overview

Broadstep Behavioral Health is a behavioral health and supportive living provider offering a unified portfolio of services centered on residential care and clinical treatment programs. The core offering consists of Residential Services — providing 24/7 supported living for individuals with intellectual/developmental disabilities (I/DD), mental illness, and co-occurring disorders — supplemented by a Clinical Approach program delivering person-centered, evidence-based treatment for stabilization and recovery. These are delivered through a Psychiatric Residential Treatment Facility in South Carolina (CARF accredited). Supporting resource services for families and advocates are also offered, providing links to national mental health and disability organizations. The portfolio is tied together by a mission to provide first-class behavioral health and supportive living, with over 45 years of experience across the continuum.

Differentiator

Problem solved

Functional benefit

Products and services

  • Residential Services 24/7 residential support services for individuals with intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Offers evidence-based curriculum, behavior consultation, case management, supportive therapy, medical coordination, recreational activities, life skills training, pre-vocational training, and community-based living in South Carolina.
  • Psychiatric Residential Treatment Facility (South Carolina) CARF-accredited psychiatric residential treatment facility in South Carolina offering highly individualized treatment provided by a multidisciplinary team including physicians, nurses, psychiatrists, therapists, and direct support professionals. Delivers a continuum of services designed to meet individual needs.
  • Clinical Approach Services Person-centered, trauma-informed treatment program using evidence-based practices involving individuals as active participants in their treatment. Incorporates self-exploration and experiential group activities aimed at stabilization, symptom reduction, and recovery across a spectrum of structured therapy schedules and individualized activities.

Companies that use Broadstep Behavorial Health

Customer profile

Segments3 records

Ideal customer profiles2 records

Broadstep Behavorial Health technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

Broadstep Behavorial Health partnerships and signals

Strategic signal

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broadstep Behavorial Health competitors and assessment

Company assessment

Direct peers

  • Dungarvin: National provider of residential, day, and behavioral supports for individuals with I/DD and mental health needs. Directly comparable in residential I/DD service model and state Medicaid funding model.
  • Sevita Health (formerly The MENTOR Network): One of the largest U.S. providers of home and community-based services for individuals with I/DD and behavioral health needs, operating residential and day programs nationwide. Directly comparable in population served, service model, and Medicaid-funded revenue mix.
  • BrightSpring Health Services: Diversified home and community-based provider serving I/DD, behavioral health, and complex care populations, including residential services. Public-company peer with comparable payer mix (Medicaid/state) and PE-ownership history.
  • Help at Home: Leading provider of personal care services to I/DD and elderly populations in Medicaid-funded home and community-based settings. Comparable in population focus, Medicaid HCBS revenue model, and PE-backed growth strategy.
  • Aveanna Healthcare: Public home health and behavioral health provider serving medically complex children and adults, including I/DD populations. Comparable in pediatric/adult behavioral health service lines and Medicaid dependency.
  • Bayada Home Health Care: Large nonprofit home health and behavioral health provider serving pediatric and adult I/DD populations across multiple states. Comparable in service breadth, population focus, and state-contract-driven revenue.

Broad incumbents

  • Acadia Healthcare: Public operator of psychiatric residential treatment facilities and behavioral health hospitals across the U.S. Comparable in residential psychiatric treatment services, though Acadia operates at higher acuity and larger scale.
  • Universal Health Services: Large public hospital and behavioral health operator with significant behavioral health facility footprint. Overlaps in residential behavioral health services but is far broader and larger-scale.
  • Centene Corporation: Largest U.S. Medicaid managed care insurer and a major payer for I/DD and behavioral health services. Relevant as a counterparty and as the dominant funder of Broadstep's services.

Regional players

  • Beacon Specialized Living Services: Regional provider of residential and behavioral health services for individuals with I/DD and mental illness, primarily in the Mid-Atlantic and Southeast. Comparable in service model and population focus, with overlapping Southeast geography.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Broadstep Behavorial Health social profiles

Digital presence

Broadstep Behavorial Health compliance and trust

Trust signal

Compliance2 records

Broadstep Behavorial Health financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Broadstep Behavorial Health leadership team

Management profile

Number of profiles

Profiles2 records

Broadstep Behavorial Health subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Broadstep Behavorial Health funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Broadstep Behavorial Health M&A and investment

M&A and investment

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Broadstep Behavorial Health

What does Broadstep Behavorial Health do?

Broadstep Behavioral Health provides 24/7 residential treatment and supportive living services for children, adults, and families affected by intellectual and developmental disabilities (I/DD), mental illness, and co-occurring disorders. Core offerings include residential services with clinical treatment, behavior consultation, case management, medication management, independent living skills training, and pre-vocational training delivered through CARF-accredited psychiatric residential treatment facilities in South Carolina.

Is Broadstep Behavorial Health a public or private company?

Broadstep Behavorial Health is a private company. It is classified as private equity controlled and is currently operating.

When was Broadstep Behavorial Health founded?

Broadstep Behavorial Health was founded in 1972. It employs 251 to 500 people.

Where is Broadstep Behavorial Health based?

Broadstep Behavorial Health is headquartered in Milwaukee, United States, in the North America region.

How does Broadstep Behavorial Health make money?

One revenue line is on record: residential Treatment Services.

Who are Broadstep Behavorial Health's main competitors?

Direct peers on record are Dungarvin, Sevita Health (formerly The MENTOR Network), BrightSpring Health Services, Help at Home, Aveanna Healthcare and Bayada Home Health Care. Broad incumbents are Acadia Healthcare, Universal Health Services and Centene Corporation. Beacon Specialized Living Services is listed as a regional player.

Does Broadstep Behavorial Health have an API?

No public API is recorded for Broadstep Behavorial Health.

What industry is Broadstep Behavorial Health in?

Broadstep Behavorial Health's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAC, Residential Mental Health Treatment Centers, with a secondary code of HLAFACAL, Behavioral Health for Children & Adolescents (Youth Services). Its NAICS code is 623220 and its SIC code is 8050.

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Live signals
PR NewswireBroadstep Behavioral Health Acquires Coastal Southeastern United CareBroadstep Behavioral Health has acquired Coastal Southeastern United Care (CSEUC), a behavioral health and substance abuse agency operating in North and South Carolina. This transaction expands Broadstep's presence, which is backed by Bain Capital's Double Impact fund, into additional service areas for individuals with intellectual and developmental disabilities.PR NewswireNC's Broadstep Behavioral Health Acquires SC's Pinelands Group HomesNorth Carolina-based Broadstep Behavioral Health, a Bain Capital Double Impact company, has acquired Pinelands Group Homes, a South Carolina provider of residential services for children and adolescents with behavioral and emotional challenges. This purchase follows Broadstep's acquisition of Excalibur Youth Services in January, both in the Palmetto State, as the company expands its footprint in South Carolina where over 10,400 people are on waiting lists for home and community-based services. Broadstep stated it will be operating across South Carolina by year-end, with Pinelands' four Summerville facilities joining its network of more than 90 locations in six states.PR NewswireNC-Based Behavioral Healthcare Company Acquires Operations in SCNorth Carolina-based Broadstep Behavioral Health, Inc., part of the Bain Capital Double Impact Fund portfolio, announced its acquisition of South Carolina-based Excalibur Youth Services LLC, a residential treatment provider serving individuals with intellectual/developmental disabilities and severe mental illness. The acquisition expands Broadstep's operations to seven treatment facilities across South Carolina and North Carolina, with the combined companies serving nearly 25% of South Carolina's population through three of the state's most populous metropolitan areas. John Short, a member of Excalibur's founding family, will remain with Broadstep as Regional Vice President to lead operations and expansion across the Southeast.PR NewswireBroadstep Behavioral Health Receives Growth Investment from Bain Capital Double ImpactBroadstep Behavioral Health, a provider of programs for individuals with intellectual, developmental, or behavioral disabilities, announced it received a significant growth investment from Bain Capital Double Impact to expand its integrated care services into adjacent services and new markets. Founded in 1972, Broadstep currently serves more than 1,300 individuals in 86 facilities across Wisconsin, North Carolina, New Jersey, Illinois, and South Carolina. The company cited growing waiting lists for home and community-based services, which have increased more than 20 percent since 2016 with approximately 425,000 individuals facing unmet needs.