City of Long Beach

What City of Long Beach does

The City of Long Beach is a municipal government entity serving approximately 460,000 residents as the second largest city in the Los Angeles metropolitan area and the seventh largest city in California. Incorporated in 1897 and operating under a Council-Manager form of government, the city employs approximately 6,500 personnel and delivers services across public safety (police, fire, emergency medical services), infrastructure, utilities, health, housing, permitting, and economic development. Elected leadership includes Mayor Rex Richardson (the 29th Mayor), nine district councilmembers, and citywide officials for City Attorney (Dawn McIntosh), City Auditor (Laura L. Doud), and City Prosecutor (Doug Haubert); day-to-day operations are managed by City Manager Tom Modica, who has served since 2019 and with the city since 2002.

The city's service delivery relies on a portfolio of digital self-service platforms, GIS tools, and operational technologies. Resident-facing systems include OpenLB (an open-government and GIS transparency platform), the Go Long Beach mobile apps suite, the MyUtility Portal for water and gas utility billing, the Permit Center for building and business approvals, Parking Citation Management, VOTE Long Beach for election information, and the LBTV streaming service. Operational technologies include Pitstop AI-powered predictive maintenance for the city's fleet vehicles (achieving a 20% reduction in unscheduled breakdowns and 93% vehicle availability), Verra Mobility-operated speed safety camera systems at 18 locations under California's AB 645 pilot program, and an in-house third-party vendor cybersecurity risk framework.

The city's revenue model is fundamentally that of a municipal corporation, funded through diversified streams including property and sales taxes, business license taxes and fees, transient occupancy tax, utility billings, parking citations and permits, ambulance transport and first responder fees, and program-specific grants and sponsorships. Notable active capital and revenue programs include Elevate 28 (a $1 billion infrastructure investment — the largest in city history — preparing for the 2028 Olympic Games), a $21.3 million 11,000-seat waterfront amphitheater set to open summer 2026 under a Legends venue-operating contract with naming rights commissions, 137 units of affordable housing under construction (Thrive, 73 units; Armory Arts Collective, 64 units), and approximately $11.1 million in homeless services contracts newly awarded to PATH following the termination of the prior provider.

Name

City of Long Beach

Legal name

City of Long Beach

Website

https://longbeach.gov

Company type

Public

Founded year

1897

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The City of Long Beach is a municipal government serving approximately 460,000 residents in Southern California through public safety, utilities, permitting, infrastructure, and digital service platforms. Its 6,500-person workforce operates under a Council-Manager structure led by Mayor Rex Richardson and City Manager Tom Modica, with active capital programs including the $1 billion Elevate 28 infrastructure program and a new $21.3 million amphitheater ahead of the 2028 Olympics.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251), Highway, Street, and Bridge Construction (23731)

SIC

Services-Facilities Support Management Services (8744), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Coastal & Marine Resources Administration (Oceans, Fisheries, Shorelines) (BPAIAMAI), State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK)

Keywords

• Municipal government services
• Public safety services
• Utility billing services
• Building permit services
• Affordable housing programs

Headquarters

HQ city

Long Beach

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Business License Taxes and Fees: Business license taxes and fees collected by the Business License Division fund essential city services including street repairs, parks, beach maintenance, police, and fire.
2. Property and Sales Taxes: Primary municipal revenue streams funding city operations, infrastructure programs, and public services.
3. Ambulance Transport and First Responder Fees: The City of Long Beach bills two separate fees for emergency medical services: an ambulance transport fee and a first responder fee. Taxes and general revenues cover approximately half the cost of emergency medical services, with fees covering the remaining half.
4. Parking Citations and Permits: Revenue from parking citations, residential and commercial alarm permits, preferential parking permits, and other parking-related fees.
5. Utility Services Billing: Revenue from water, gas, and utility services through Long Beach Utilities, accessible via the MyUtility Portal.
6. Transient Occupancy Tax (TOT): Tax collected on short-term lodging stays, supporting tourism and city services.
7. Amphitheater Venue Revenue and Naming Rights: The $21.3 million waterfront amphitheater (11,000-seat) will generate revenue through ticket sales, naming rights commissions (18% to Legends venue operator), monthly consulting fees, annual management fees, and sponsorships (over $11 million already secured). Projected to draw more than 300,000 attendees across 100-plus shows in first few years.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

The City of Long Beach is a municipal government that delivers public services to approximately 460,000+ residents and local businesses, including public safety (police, fire, EMS), water and gas utilities, building and business permitting, parking enforcement, affordable housing, vital records, and digital government platforms such as the MyUtility Portal, OpenLB transparency site, Go Long Beach Apps, and LBTV. The city funds operations through taxes, fees, and government grants while executing a $1 billion Elevate 28 infrastructure program ahead of the 2028 Olympic Games.

Product overview

City of Long Beach provides a broad portfolio of digital services and self-service platforms for residents and businesses. The core offerings include OpenLB (open government transparency platform with GIS mapping and data catalogs), Go Long Beach Apps (mobile applications for service access), MyUtility Portal (utility billing and management), Permit Center (comprehensive building and construction permits), Business License Services, Parking Citation Management, and VOTE Long Beach (election services). Additional services span Health & Human Services (clinics, vital records, ambulance billing), Public Works (pothole reporting, street maintenance), LBTV streaming, Alert Long Beach emergency notifications, LinkLB communication platform, and InsideLB digital news. The city has also deployed AI-powered predictive maintenance for its fleet and speed safety camera systems.

Differentiator

Problem solved

Functional benefit

Products and services

• OpenLB Open government and transparency platform providing a suite of tools including GIS mapping, data catalogs, city maps, and records management for residents and researchers.
• Go Long Beach Apps Suite of mobile applications for residents and businesses to access city services, report issues (such as potholes), and receive city updates on iPhone and Android devices.
• MyUtility Portal Online self-service portal for Long Beach Utilities customers to pay bills, start/stop/transfer water and gas utility services, and access flexible payment plans.
• Parking Citation Management Online service for paying, contesting, and appealing parking citations, with payment plan options including standard (25% down, up to 12 months) and indigent plans ($5 fee, up to 24 months, max $25/month, late fees waived).
• Business License Services Online and counter service for applying, renewing, paying for, and managing compliance with Long Beach business licenses, including tax compliance and business improvement district administration.
• Permit Center Comprehensive permitting service providing building, electrical, plumbing, and mechanical permits with express permit options, over-the-counter plan review, and submitted plan review for Long Beach property owners and developers.
• Ambulance Billing Services Billing service for ambulance transport and first responder fees, including insurance processing, payment plans, hardship waivers, and multiple payment options for emergency medical services.
• LBTV City of Long Beach government television station providing live streaming, video on demand, and council meeting broadcasts on cable (Spectrum Ch 3, Frontier Ch 21, AT&T U-verse Ch 99) and online.
• Vital Records Services Service issuing certified birth certificates for births occurring in Long Beach since 2019 and death certificates for deaths since 2005, available online, by mail, or in person.
• Alert Long Beach Emergency mass notification system delivering alerts to Long Beach residents about disasters, severe weather, and public safety situations via opt-in subscription.
• GIS Mapping Interactive GIS mapping tools providing city maps including zip codes, city boundaries, parks, council districts, and development project locations for public access.
• Pothole Reporting Service for residents to report potholes via dedicated hotline (562-570-2700), GO Long Beach App, or website, with repairs prioritized based on severity.
• VOTE Long Beach App Mobile application for iPhone and Android providing Long Beach residents with election information, voter resources, and civic engagement tools.
• AI Fleet Predictive Maintenance City of Long Beach fleet operations service using Pitstop AI predictive maintenance across fleet vehicles, achieving a 20% reduction in unscheduled breakdowns and 93% vehicle availability.
• Speed Safety Camera Program Traffic safety program deploying computer-vision-enabled speed safety cameras at 18 locations across Long Beach as part of California's AB 645 pilot program, operated and maintained by Verra Mobility.

Quantifiable outcome

• 30% reduction in vulnerability remediation timelines through cybersecurity framework implementation
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• PATH (People Assisting The Homeless)coreImplementation/ SI/ Consulting Partner · 10 March 2026PATH replaced First to Serve as the city's homeless services provider following a city audit. The City Council approved PATH contracts totaling approximately $11.1 million for year-round shelter programs and Project Homekey shelters.
• Guardian Bus CompanyminorStrategic or Co-development Partner · 19 February 2026Guardian Bus Company and the City of Long Beach independently deployed AI across their fleets for safety monitoring and maintenance. Both organizations report improved driver behavior, fewer infractions, and long-term insurance premium savings through AI dash cameras integrated with GPS and telematics.
• Verra Mobility CorporationcoreTechnology or Integration · 20 January 2026Verra Mobility was selected by both Glendale and Long Beach to deploy, operate, and maintain speed safety camera programs across 27 locations (18 in Long Beach) as part of California's speed safety pilot program under Assembly Bill 645. The company already operates similar programs in San Francisco and Oakland. Comparable programs have reduced speeding by up to 94%.
• Legends (Venue Operator)coreChannel Partner/ Reseller/ Distributor · 16 January 2026Legends is the contracted venue operator for the new $21.3 million, 11,000-seat waterfront amphitheater in Long Beach. Under the contract, Legends receives monthly consulting fees, annual management fees, and an 18% commission on naming rights sales. The venue is already booked with Mötley Crüe and Toto and expected to draw 300,000+ attendees annually.

Scale indicators11 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• City of Los Angeles: Larger municipal government in the same Los Angeles metropolitan area, providing comparable public works, public safety, permitting, utilities, and digital services. Operates a substantially larger budget and broader portfolio, serving as the regional incumbent against which Long Beach's service quality and innovation is benchmarked.
• City of San Francisco: California municipal government running a comparable speed safety camera program (cited as reducing traffic deaths by 50%), alongside permitting, housing, and tech-forward digital services. Direct functional peer for traffic-safety and digital-government benchmarking, though larger and more dense.
• City of San Diego: Eighth-largest U.S. city and California's second-largest by population, with comparable public works, port, tourism, and affordable-housing programs. Larger geographic peer on coastal-city municipal operations and infrastructure investment, useful for benchmarking Elevate 28–scale capital programs.

Direct peers

• City of Sacramento: California state capital with comparable municipal services, major affordable housing and homelessness programs, and large-scale infrastructure investment. Useful peer for benchmarking state-funded housing initiatives and homeless-services contract management.
• City of Anaheim: Large Orange County municipal government with comparable population, tourism orientation (Disneyland district), affordable housing programs, and infrastructure investment cycles. Direct operational peer on tourism-pivot strategy and large-venue municipal services.
• City of Pasadena: Mid-sized Los Angeles County municipal government offering directly comparable services — permitting, utilities, public safety, parking citations, and digital portals. Useful functional peer for benchmarking Long Beach's permitting, parking, and small-city digital-service delivery.
• City of Santa Monica: Beach-adjacent LA County city with strong tourism economy, active affordable housing pipeline, and tech-forward digital services (OpenData, mobile apps). Comparable to Long Beach on coastal-city services, tourism, housing affordability, and small-scale digital innovation.
• City of Oakland: Northern California municipal government with an active Verra Mobility speed safety camera program and overlapping services (public safety, housing, permitting). Comparable mid-sized California city grappling with homelessness, infrastructure investment, and digital-service modernization.
• City of Glendale: Mid-sized Southern California municipal government that, like Long Beach, was selected for California's AB 645 speed safety camera pilot. Direct operational peer on traffic-safety vendor deployment (Verra Mobility), permitting, and small-city digital-service delivery in the LA region.

Others

• Port of Long Beach: Adjacent public-sector entity sharing Long Beach's jurisdiction, governing port operations and maritime logistics. Not a direct municipal peer but a critical economic and infrastructure counterpart whose activity shapes Long Beach's tax base, traffic, and industrial-transition strategy.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/longbeachcity
• YouTubeyoutube.com/user/LongBeachCityCA
• Facebookfacebook.com/LongBeachCity
• Instagraminstagram.com/longbeachcity
• LinkedInlinkedin.com/company/longbeachcity

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Long Beach