The Patient Safety Co

What The Patient Safety Co does

The Patient Safety Company (TPSC), legally Grecom International B.V., is a Netherlands-based SaaS provider of patient safety, risk, and quality management software for healthcare organizations, founded in 2003 and headquartered in Alkmaar. The company operates TPSC Cloud, a modular no-code platform offering pre-built healthcare-specific applications including Incident Management, Complaints Manager, OH&S Incidents, Risk Assessments, Information Security Risks, Improve 2.0 (PDCA improvement tracking), Incident Analyses using SIRE, PRISMA, Ishikawa, and FMEA methodologies, Satisfaction and Culture Surveys, Peer Support, Aggression Reports, a COVID-19 Emergency Response module, and the Anticipate predictive analysis module. The platform supports mobile-first data collection, automated workflow routing, real-time analytics via Power BI integration, and deployment in English, Dutch, German, Spanish, and French.

TPSC monetizes through annual SaaS subscriptions priced per order form based on organization size and the modules selected, supplemented by consultancy and training services. The go-to-market is a consultative enterprise direct-sales motion anchored on online demos, with implementation support from in-house consultants and a regional partner network (VVAA and Antares Consulting in the Netherlands, Cgov in Australia/APAC). Customers include hospitals (IJsselland Ziekenhuis, Reade), government health bodies (Generalitat de Catalunya), mental-health institutions (GGZ Drenthe), elderly and home-care providers, and emergency services (Veiligheidsregio Noord-Holland Noord) across the Netherlands, Spain, Australia, and Aruba. TPSC holds ISO 27001 and NEN 7510 certifications and is HIPAA and SSAE16/SOC 1 compliant. TPSC is a wholly-owned subsidiary of US healthcare software company symplr, having previously been owned by private equity firm Main Capital.

Name

The Patient Safety Co

Legal name

The Patient Safety Company, Grecom International B.V.

Website

https://patientsafety.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

The Patient Safety Company (TPSC) is a Netherlands-based SaaS provider of modular patient safety, risk, and quality management software for hospitals, mental-health institutions, elderly care providers, and government health agencies across Europe and Australia, sold via annual subscriptions and now operating as a subsidiary of US healthcare software company symplr.

Ownership category

akta.pro rank

Headquarters

HQ city

Alkmaar

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (TPSC Cloud): The company offers its software as a cloud-based SaaS subscription. Subscriptions are priced annually based on organization size and selected applications. The subscription terms include automatic renewal for additional periods equal to the expiring subscription period or one year, whichever is longer, with 90 days' notice required to non-renew. Pricing is determined by the order form. The company also offers professional services including consultancy and training.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

The Patient Safety Company (TPSC) sells TPSC Cloud, a modular SaaS platform that enables healthcare organizations to register, analyze, manage, and improve patient and staff safety incidents, complaints, risks, audits, and satisfaction surveys. The platform bundles ready-made healthcare-specific applications (incident management, complaints, OHS, risk assessment, peer support, aggression reporting, improvement tracking) with no-code form building, workflow automation, healthcare-specific analytical methods (SIRE, PRISMA, Ishikawa, FMEA), and Power BI integration, delivered via annual subscription with optional consultancy and training services.

Product overview

The Patient Safety Company (TPSC) offers TPSC Cloud, a modular SaaS platform for patient safety and quality management in healthcare organizations. The platform consists of a core cloud infrastructure with integrated applications for incident management, complaints handling, risk assessments, satisfaction surveys, and improvement tracking. Key applications include Incident Management, Complaints & Compliments, OH&S Incidents, Risk Assessments, Information Security Risks, Improve 2.0/Improve Light (improvement action management), Incident Analyses (supporting SIRE, PRISMA, Ishikawa, FMEA methods), Satisfaction Surveys, Culture Surveys, Peer Support, Aggression Reports, and COVID-19 Emergency Response. The platform enables data collection via customizable webforms, process automation through workflows, analysis and reporting with Power BI integration, and continuous improvement tracking using the PDCA cycle. Applications can function independently or be fully integrated, allowing healthcare organizations to build a tailored quality and risk management solution.

Differentiator

Problem solved

Functional benefit

Brands

• TPSC Cloud: The company's cloud-based SaaS platform for patient safety management software.
• TPSC CloudTM

Products and services

• TPSC Cloud Platform

Quantifiable outcome

• Research indicates 71% of over 9,000 software implementations failed, took too long, or exceeded budgets — underscoring the importance of choosing a supplier with a proven implementation method

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature8 records

Partnerships

Four partnerships are on record, tiered minor and core.

• VVAAminorImplementation/ SI/ Consulting PartnerVVAA is a Dutch partner that helps healthcare institutions implement and use TPSC's quality and risk management software. Listed under 'Local partners' on the TPSC website.
• Antares ConsultingminorImplementation/ SI/ Consulting PartnerAntares Consulting is listed as a local partner helping healthcare institutions deploy TPSC software. Provides consultancy support in the Netherlands.
• Cgov AustraliaminorImplementation/ SI/ Consulting PartnerCgov Australia is a partner supporting TPSC's presence in the Australian healthcare market. Listed as a local partner on the TPSC website.
• symplrcoreStrategic or Co-development Partnersymplr is a US-based healthcare software company and the parent company of The Patient Safety Company. TPSC was acquired by symplr, making it part of a large US software organization. Managing Director Rick Bergen described the sale as transforming TPSC 'from being a small independent company to part of a large software company.'

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Ideagen: Quality, compliance, and risk management software vendor with strong healthcare and regulated-industry footprint (including Q-Pulse). Comparable to TPSC's QMS/incident workflows but sold across multiple verticals at much larger scale.
• symplr: US-based healthcare GRC platform and parent company of TPSC. Overlaps in patient safety, provider data, and compliance but addresses a much broader healthcare workforce and governance portfolio rather than TPSC's European patient-safety niche.
• NAVEX Global: Major GRC and patient safety platform (incorporating The Patient Safety Company competitor RiskRate). Comparable healthcare incident/risk management capability, with much broader enterprise GRC suite and global footprint.
• Wolters Kluwer: Global healthcare information and compliance provider (UpToDate, Lexicomp, Health Language). Overlaps with TPSC at the intersection of clinical compliance, documentation, and accreditation, but addresses a far broader healthcare data portfolio.

Direct peers

• Quantros: US healthcare vendor focused on patient safety, quality, and accreditation analytics. Comparable product scope to TPSC (event reporting, RCA, regulatory reporting) for hospitals and health systems.
• Riskonnect: Enterprise risk and patient safety platform serving hospitals and health systems. Closely comparable to TPSC's incident reporting, claims, and RCA capabilities, with a broader integrated risk-management portfolio.
• RLDatix: Leading global vendor of patient safety, risk, and compliance software for healthcare. Directly comparable to TPSC: incident management, root-cause analysis, accreditation support, and workforce safety — sold to hospitals and health systems at larger scale and broader geographic reach.

Emerging players

• ProcessGene: GRC and process management software vendor serving regulated industries including healthcare. Comparable workflow, incident, and compliance automation capabilities, with overlapping customer profiles but a less healthcare-native product.
• Origami Risk: Cloud-based risk, claims, and safety platform serving healthcare and insurance verticals. Comparable incident and risk workflow capabilities to TPSC, with a stronger US mid-market footprint.
• LogicGate: No-code GRC workflow platform (Risk Cloud) used for incident management and risk processes. Comparable low-code configurability story to TPSC Cloud, though less healthcare-specific out-of-the-box.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/TPSCompany
• Facebookfacebook.com/ThePatientSafetyCompany
• LinkedInlinkedin.com/company/the-patient-safety-company

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Patient Safety Co