The City of Frederick

What The City of Frederick does

The City of Frederick is an incorporated municipal government headquartered in Frederick, Maryland, with origins dating to 1745 and formal incorporation in 1817. It serves approximately 80,000+ residents, 4,100+ businesses, and a job base of roughly 60,000, under the leadership of Mayor Michael O'Connor. The City delivers the standard portfolio of municipal services — utilities, permitting, public safety, parks and recreation, zoning, and community development — and frames its long-term agenda through the CommUNITY 2030 strategic plan.

The City's operational platform is built on CivicPlus CMS as its web backbone, with a layered digital service stack that includes GIS-enabled mapping, online permitting, online payments, the ParkMobile parking payment integration, the Park Frederick recreation app, the CoFAlerts emergency notification system, and the City Online Meetings portal. Communications are extended through the "Behind the Spires" podcast and supported in person by 12 Neighborhood Advisory Councils. The technology footprint is functional and citizen-facing, with no disclosed AI/ML or advanced analytics layer.

The City's revenue model is conventional municipal finance: property and other taxes, utility billing, permits and fees, and parks & recreation fees. Capital and operating planning operate on an annual fiscal-year budget cycle (FY 2027 referenced) within the multi-year CommUNITY 2030 framework, and the City pursues economic development through a dense partnership network spanning Hood College, Frederick National Lab, Centro Hispano, FCOED, techfrederick, MWBC, LEDC, NAIOP, Downtown Frederick Partnership, FITCI, Maryland's EDGE, and East Frederick Rising.

Name

The City of Frederick

Legal name

City of Frederick

Website

https://cityoffrederickmd.gov

Company type

Private

Founded year

1745

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Frederick is a Maryland municipal government serving 80,000+ residents and 4,100+ businesses with utilities, permitting, parks and recreation, and community development services, operating under Mayor Michael O'Connor and the CommUNITY 2030 strategic plan.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (9251), Other General Government Support (921190)

SIC

Water Supply (4941), Operators Of Nonresidential Buildings (6512), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public safety services
• Water and sewer utilities
• Parks and recreation programs
• Building permits and licensing

Headquarters

HQ city

Frederick

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax Revenue: Property taxes, income taxes, and other municipal tax revenues form the primary funding base for city operations and services.
2. Utility Billing: Water and sewer services billed to residents and businesses, providing recurring utility revenue.
3. Permits and Fees: Building permits, commercial permits, rental licenses, parking tickets, and various application fees.
4. Parks and Recreation Fees: Recreation program fees, pool passes, facility rentals, golf course revenue, and class registrations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

The City of Frederick provides municipal governance and public services to approximately 80,000+ residents and 4,100+ businesses within city limits. Core services include water and sewer utilities, trash collection and recycling, police and fire protection, parks and recreation programs, building and commercial permits, parking management, economic development support, and public meeting administration.

Product overview

The City of Frederick operates a digital services portfolio centered on its CivicPlus-powered municipal website and mobile applications. The core offering is the official website, which serves as the primary gateway for residents to access government services including online permit applications, utility payments, parking management via the Park Frederick app and ParkMobile integration, and public meeting streaming. The city's digital presence also includes the official podcast 'Behind the Spires' and the CoFAlerts emergency notification system. These products collectively enable citizen engagement, service delivery, and government transparency.

Differentiator

Problem solved

Functional benefit

Products and services

• Park Frederick App Mobile application allowing users to find parking locations, pay parking fees, and manage parking sessions within the City of Frederick.
• Online Permits System Digital self-service platform for applying and managing building permits, commercial permits, and rental licenses online.
• Online Payments Portal Web portal enabling residents and businesses to pay parking tickets, red light camera tickets, speed camera tickets, and water/sewer bills online.
• CoFAlerts Emergency Notification System Emergency and community notification system providing residents with real-time alerts about city emergencies, public safety incidents, road closures, and community updates.
• City Online Meetings Digital platform for streaming and watching public government meetings, including city council sessions and planning commission hearings, with live and archived content on Channel 99 and online.
• Water and Sewer Utility Services Municipal water and sewer services provided to residents and businesses within city limits, billed on a usage-based recurring model.
• Trash Collection and Recycling Residential and commercial trash collection and recycling services delivered citywide by the Department of Public Works.
• Parks and Recreation Programs Recreation programs, facility rentals, pool passes, golf course access, and class registrations offered at the Talley Recreation Center and other city facilities, with resident and non-resident rate tiers.
• Police and Public Safety Services Police protection, emergency response, and online incident reporting services provided by the Frederick Police Department to city residents, businesses, and visitors.
• Building and Commercial Permits Building permits, commercial permits, rental licenses, zoning approvals, and development review services priced based on project type and valuation.
• Economic Development Services Business support services delivered through the Department of Economic Development, including the EmPOWER Mentorship Program, EmPOWER $10K microloan program, Visión Empresarial, and partnerships with FITCI, techfrederick, MWBC, and NAIOP.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, major and supporting.

• Centro Hispano de FrederickcoreStrategic or Co-development PartnerCollaboration on Visión Empresarial program - a Spanish-language business mentorship program tailored for Latino/Hispanic entrepreneurs, modeled after FCOED's EmPOWER Mentorship Program.
• Frederick County Office of Economic Development (FCOED)coreStrategic or Co-development PartnerJoint programs including EmPOWER Mentorship, EmPOWER $10K microloan program, Visión Empresarial, and various economic development initiatives.
• Hood CollegecoreStrategic or Co-development PartnerAcademic partner hosting the Reproducibility in Science 2026 Symposium in partnership with Frederick National Laboratory for Cancer Research.
• Frederick National Laboratory for Cancer ResearchcoreStrategic or Co-development PartnerFederal research facility co-hosting the Reproducibility in Science 2026 Symposium with Hood College to address scientific reproducibility challenges.
• techfrederickmajorStrategic or Co-development PartnerTechnology leadership organization hosting Leadership Conversation events featuring technology executives. The City supports tech ecosystem development through these events.
• Maryland Women's Business Center (MWBC)majorStrategic or Co-development PartnerPartnership for Coffee and Connections networking events supporting women entrepreneurs in the Frederick area.
• Latino Economic Development Center (LEDC)supportingImplementation/ SI/ Consulting PartnerFinancial services partner presenting EmPOWER $10K microloan webinars and providing lending services to local entrepreneurs.
• NAIOP (DC/MD Chapter)supportingStrategic or Co-development PartnerCommercial real estate association hosting Brewing Connections networking events for CRE industry professionals.
• Maryland's EDGE (Economic Development Gateway)supportingChannel Partner/ Reseller/ DistributorState economic development partner where City DED holds office hours monthly at FITCI location for business consultation.
• Downtown Frederick PartnershipmajorStrategic or Co-development PartnerMaintains Downtown Frederick Partnership link on website for economic development and tourism promotion.
• East Frederick RisingsupportingStrategic or Co-development PartnerNeighborhood economic development organization hosting events like Silent Auction Fundraiser and State of East Frederick presentations.
• Frederick Innovative Technology Center, Inc (FITCI)supportingChannel Partner/ Reseller/ DistributorTechnology business incubator hosting Maryland's EDGE partner office hours for City economic development services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Others

• CivicPlus: Vendor/ecosystem partner powering the City's official municipal website, content management, and resident service platform. Included as an ecosystem peer relevant to the City's digital service delivery stack rather than as a competing entity.

Direct peers

• City of Annapolis, Maryland: Maryland municipal government of comparable scale and governance structure (mayor + council) providing similar full-stack municipal services — utilities, permits, parks, public safety — to a mid-sized city. Direct comparator for service delivery model and revenue mix.
• Frederick County Government: Overlapping county jurisdiction encompassing the City of Frederick. Operates parallel services (economic development, public safety support, utilities outside city limits) and is a formal City partner on EmPOWER, Visión Empresarial, and other programs.
• City of Hagerstown, Maryland: Another independent Maryland municipality with similar full-stack service delivery (water/sewer, permits, parks, police). Useful peer for benchmarking mid-size Maryland city operating budgets and capital programs.
• City of Bowie, Maryland: Maryland municipality of comparable residential scale operating under mayor-council governance with similar parks, permitting, and economic development portfolios. Direct peer for mid-sized Maryland city service models.
• City of Gaithersburg, Maryland: Adjacent Maryland city in the I-270 tech/life sciences corridor with overlapping economic base (biotech, advanced manufacturing, federal contractors). Comparable in scale and in competing for the same research-anchored employers.
• City of Rockville, Maryland: Similar mid-sized Maryland municipality operating under mayor-council governance with comparable portfolio of utilities, permitting, parks, and economic development functions. Useful benchmark for suburban Maryland municipal scale and operations.
• City of Salisbury, Maryland: Independent Maryland municipal government with a comparable mix of utilities, parks, and economic development functions. Comparable on Eastern Shore/Mid-Atlantic regional scale and governance.

Regional players

• City of Westminster, Maryland: Smaller Carroll County, Maryland municipality providing comparable core services but at a different scale. Useful for benchmarking service delivery per capita in nearby Maryland jurisdictions.
• City of Lancaster, Pennsylvania: Mid-sized historic Mid-Atlantic city with similar 'hip-storic' downtown character, full municipal utility operations, and active economic development agenda. Comparable on city character, scale, and service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FredCityGovt
• Facebookfacebook.com/CityofFrederick
• Instagraminstagram.com/cityoffrederick

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments34 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City of Frederick