Upper Arlington Public library
Three-branch public library system in Upper Arlington, Ohio providing free physical and digital lending, programming, and community services to all Ohio residents, funded by local tax levies and operated by municipal government.
- Company typePrivate
- Founded1967
- HeadquartersColumbus, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Upper Arlington Public library does
Upper Arlington Public Library (UAPL) is a three-branch public library system operated by the City of Upper Arlington, Ohio, serving all Ohio residents free of charge via library card registration. The library operates the Tremont Road main branch (headquarters at 2800 Tremont Road), Lane Road Branch, and Miller Park Branch, with combined operating hours spanning seven days per week. Core infrastructure runs on the Cuyahoga County Library (CLC) consortium's Polaris catalog system, enabling shared access to physical collections across branches and inter-library loan through SearchOhio and OhioLINK networks. Digital services extend access beyond physical branches via integrations with Libby (Overdrive) for eBooks and audiobooks, Hoopla for streaming media, and Kanopy for film.
UAPL's product surface spans traditional library lending (books, magazines, DVDs, CDs, vinyl), digital lending through third-party platforms, and an expanding portfolio of value-added services including Passport processing, Memory Lab digitization, test proctoring, meeting room reservations, and the Discovery Pass program offering free admission to Columbus-area cultural attractions such as the Columbus Museum of Art, ProMusica, Franklin Park Conservatory, and the Columbus Clippers. Specialized programs serve educators (educator cards, assignment alerts), teens and youth (job help, summer reading), and homebound patrons (free home delivery). The library distributes via physical branches, a 24/7 digital catalog (CLCOhio), native iOS and Android apps, email newsletters, social media (Facebook, Instagram), a bimonthly Library Link program guide, and a partnership with the city government's UA Insight Magazine.
The library's revenue model is non-commercial: UAPL is funded primarily through local tax levies and government appropriations, with all services provided free to cardholders including no overdue fines. The Friends of the Library volunteer nonprofit supports fundraising and programming. Marketing is community-led through civic channels rather than paid acquisition. As a government state entity, UAPL has no private ownership, no venture backing, and no equity financing; growth in service capacity is governed by levy outcomes and municipal budget cycles rather than market-driven revenue reinvestment.
Upper Arlington Public library firmographics
Firmographics- Name
- Upper Arlington Public library
- Legal name
- Upper Arlington Public Library
- Website
- https://ualibrary.org
- Company type
- Private
- Founded year
- 1967
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Three-branch public library system in Upper Arlington, Ohio providing free physical and digital lending, programming, and community services to all Ohio residents, funded by local tax levies and operated by municipal government.
- Ownership category
- akta.pro rank
Upper Arlington Public library industry classification
Industry- Product category
- Public Library Services
- NAICS
- Libraries and Archives (51921), Libraries and Archives (519210)
- akta.pro primary industry
- Public Libraries & Information Services (BPAIACAO)
- akta.pro secondary industries
- Public Library Operations & Community Branch Management (EDAEAGAC), Digital Library & Electronic Resources Operations (e-Resources, Repositories, Licensing) (EDAEAGAF), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL), Interlibrary Loan (ILL) & Resource Sharing Operations (EDAEAGAK), Library Collections & Cataloging Services (Acquisitions, Metadata, Circulation) (EDAEAGAE), Library-Based Learning Programs (Public Libraries) (EDAAAFAA)
Keywords
Where Upper Arlington Public library is headquartered
LocationHeadquarters
- HQ city
- Columbus
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Upper Arlington Public library business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Upper Arlington Public library product offering
Product offeringCore offering
Upper Arlington Public Library operates a three-branch public library system that provides free physical and digital lending services (books, magazines, DVDs, CDs, vinyl, eBooks, audiobooks, streaming video and music), expert research assistance, cultural access programs (Discovery Passes), digitization tools (Memory Lab), passport processing, meeting room reservations, home delivery for homebound patrons, and educational programs for all ages.
Product overview
Upper Arlington Public Library operates as a three-branch public library system offering a unified catalog and membership experience. The core product is the UAPL Catalog system (Polaris) which provides access to physical collections (books, magazines, movies, music, vinyl) across three branches, complemented by digital services including Libby, Hoopla, and Kanopy for eBooks, audiobooks, streaming video, and digital magazines. The library offers value-added services including Passport Services, Memory Lab digitization, Discovery Passes to local cultural attractions, Meeting Room reservations, Home Delivery for mobility-impaired patrons, Research Services, Test Proctoring, and Educator Resources. The E-Card provides instant digital-only access, while physical cards unlock the full range of services including interlibrary loan through OhioLINK and SearchOhio.
Differentiator
Problem solved
Functional benefit
Products and services
- UAPL Catalog (Polaris/CLCOhio)
- E-Card
- Libby Digital Downloads
- Hoopla Digital
- Kanopy
- Discovery Passes
- Memory Lab
- Passport Services
- Meeting Rooms
- Home Delivery
- Research Services
- Test Proctoring
- Educator Resources
- UA Archives
- Summer Reading Program
Companies that use Upper Arlington Public library
Customer profileSegments4 records
Ideal customer profiles3 records
Upper Arlington Public library technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Upper Arlington Public library partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- CLC (Cuyahoga County Library) ConsortiumcoreUAPL operates within the CLC consortium, sharing the Polaris catalog system and digital platform infrastructure. This partnership enables inter-library loan services and shared digital collections.
- SearchOhio and OhioLINKcoreUAPL participates in SearchOhio and OhioLINK networks, providing patrons access to expanded collections from libraries across Ohio through inter-library loan.
- Columbus Museum of ArtminorDiscovery Pass partner offering free admission to library cardholders as part of the Discovery Pass program at Tremont Road Branch.
- National Veterans Memorial and MuseumminorDiscovery Pass partner providing free admission to library cardholders as part of the Discovery Pass program.
- Franklin Park Conservatory and Botanical GardensminorDiscovery Pass partner offering free admission to library cardholders as part of the cultural access program.
- ProMusica Chamber OrchestraminorDiscovery Pass partner providing access to performances for library cardholders.
- Columbus Gay Men's ChorusminorDiscovery Pass partner for cultural performances accessible to library cardholders.
- Columbus ClippersminorDiscovery Pass partner providing free tickets to minor league baseball games for library cardholders.
- Carpe Diem String QuartetminorDiscovery Pass cultural partner providing access to chamber music performances.
- Friends of the LibrarycoreVolunteer nonprofit organization that supports and advocates for the library through fundraising, programming, and community engagement.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Upper Arlington Public library competitors and assessment
Company assessmentDirect peers
- Columbus Metropolitan Library: The largest public library system in the Columbus metro area, serving Franklin County with 23+ locations. Directly comparable to UAPL as a public library serving overlapping Ohio populations with similar e-resource partnerships and program offerings, though at substantially greater scale.
- Worthington Libraries: Public library system serving Worthington, Ohio, a neighboring suburb of Columbus. Highly comparable to UAPL in scale, service area characteristics, and affluent-suburban demographic profile, with similar digital lending and programming offerings.
- Bexley Public Library: Small public library serving Bexley, Ohio, immediately adjacent to Upper Arlington. Comparable to UAPL in scale, Ohio suburban setting, and community-focused service model serving an affluent residential population.
- Grandview Heights Public Library: Public library serving Grandview Heights, a small Ohio suburb adjacent to Upper Arlington. Comparable to UAPL in branch footprint, suburban demographic, and operational structure as a municipal public library.
- Hilliard Public Library: Public library serving Hilliard, Ohio, a Columbus suburb. Directly comparable to UAPL as a suburban Ohio public library system offering similar digital lending, programming, and community-oriented services.
- Dublin Branch Library (Columbus Metropolitan Library): Branch of the Columbus Metropolitan Library serving Dublin, Ohio, a nearby affluent suburb. Comparable to UAPL in serving a similar demographic in the immediate Columbus metro geography.
- Plain City Public Library: Public library serving Plain City in Madison/Union counties near Columbus. Comparable to UAPL as a small Ohio public library with traditional lending and community programming functions.
Broad incumbents
- Cuyahoga County Public Library: The largest public library system in Ohio and the operator of the CLC consortium that UAPL participates in. Comparable as a broader public library incumbent that both competes with and extends UAPL's capabilities through shared catalog infrastructure.
Others
- Overdrive (Kobo): Operator of the Libby platform that UAPL leverages for digital lending. Comparable as a technology and content enabler that determines much of the digital lending experience UAPL offers to patrons.
- Hoopla Digital: Digital media platform providing eBooks, audiobooks, streaming video, music, and comics to library cardholders. Comparable to UAPL as a content and technology provider powering a significant portion of its digital circulation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Upper Arlington Public library social profiles
Digital presenceUpper Arlington Public library financial estimates
Financial estimateRevenue estimate
Valuation estimate
Upper Arlington Public library leadership team
Management profileNumber of profiles
Profiles2 records
Upper Arlington Public library subsidiaries and ownership
Company hierarchySubsidiaries3 records
Upper Arlington Public library funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Upper Arlington Public library M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Upper Arlington Public library
What does Upper Arlington Public library do?
Upper Arlington Public Library operates a three-branch public library system that provides free physical and digital lending services (books, magazines, DVDs, CDs, vinyl, eBooks, audiobooks, streaming video and music), expert research assistance, cultural access programs (Discovery Passes), digitization tools (Memory Lab), passport processing, meeting room reservations, home delivery for homebound patrons, and educational programs for all ages.
Is Upper Arlington Public library a public or private company?
Upper Arlington Public library is a private company. It is classified as state government owned and is currently operating.
When was Upper Arlington Public library founded?
Upper Arlington Public library was founded in 1967. It employs 51 to 100 people.
Where is Upper Arlington Public library based?
Upper Arlington Public library is headquartered in Columbus, United States, in the North America region.
Who are Upper Arlington Public library's main competitors?
Direct peers on record are Columbus Metropolitan Library, Worthington Libraries, Bexley Public Library, Grandview Heights Public Library, Hilliard Public Library, Dublin Branch Library (Columbus Metropolitan Library) and Plain City Public Library. Cuyahoga County Public Library is listed as a broad incumbent. Others are Overdrive (Kobo) and Hoopla Digital.
Does Upper Arlington Public library have an API?
No public API is recorded for Upper Arlington Public library.
What industry is Upper Arlington Public library in?
Upper Arlington Public library's product category is Public Library Services. Its primary akta.pro industry code is BPAIACAO, Public Libraries & Information Services, with a secondary code of EDAEAGAC, Public Library Operations & Community Branch Management. Its NAICS code is 51921.