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King Abdullah Medical City

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uuid000cghe

Namestring
King Abdullah Medical City
Legal namestring
King Abdullah Medical City
Websiteurl
kamc.med.sa
Company typeenum
Private
Founded yearint
2009
Descriptiontext

King Abdullah Medical City (KAMC, مدينة الملك عبدالله الطبية) is a non-profit, government-owned tertiary and quaternary healthcare complex located in Mecca, Saudi Arabia, formally opened in November 2009 (Thul-Alhijja 1431). It operates under the Saudi Ministry of Health as the first specialized medical complex in the Western Region of Saudi Arabia and the region's first dedicated cancer center. KAMC receives patients referred from other healthcare facilities across the Western Region and serves Saudi citizens, residents, and Hajj/Umrah pilgrims requiring advanced medical care.

The institution's core offerings span cardiac care (three catheterization labs, open-heart surgery, TAVI program), oncology (medical, radiation, and surgical oncology including linear accelerators, brachytherapy, intraoperative electron therapy, and autologous stem cell transplantation since 2017), ENT and head/neck services including a cochlear implantation program, neurosurgery, ophthalmology, advanced radiology and nuclear medicine, home healthcare, and a Clinical Simulation Center accredited by the Saudi Heart Association, American Heart Association, American College of Surgeons, and Royal College of Canada. The physical footprint comprises 500 beds (427 inpatient, 73 ICU) at the Mecca headquarters plus a Jeddah Oncology Center with 79 inpatient oncology beds and 33 outpatient chemotherapy chairs. Digital infrastructure includes the Manarah Al-Sihha mobile application, patient portal, telemedicine services, Open Data Library, Innovation Bank, and a Multi-Factor Authentication security layer (deployed May 2024). Annual throughput reached 363,301 outpatient visits, 22,049 admissions, 32,465 emergency visits, 11,508 cardiac catheterizations, 854 open heart surgeries, 7,662,781 laboratory tests, and 138,101 radiology examinations in 2023, with a workforce of 1,001-5,000 employees.

KAMC operates on a government-funded business model: services are provided free of charge to Saudi citizens and the institution is financed through Ministry of Health budget allocations rather than direct patient billing. There are no private shareholders, no funding rounds, and no equity capital structure. Patient acquisition is driven entirely by the MOH referral network, with supplementary demand from Hajj/Umrah pilgrims during pilgrimage seasons and a community outreach function through health-education clinics. The institution is wholly owned by the Saudi state and operates as a structural component of the Kingdom's national healthcare infrastructure under the Vision 2030 reform agenda.

Short descriptiontext

King Abdullah Medical City is a Saudi Ministry of Health tertiary and quaternary referral hospital in Mecca (founded 2009), serving citizens, residents, and Hajj/Umrah pilgrims with specialized oncology, cardiac, ENT, and neurosurgical services across 500 beds in Mecca and Jeddah.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
1,001–5,000
akta.pro rankint
HeadquartersMecca, Saudi Arabia
HQ citystring
Mecca
HQ countrystring
Saudi Arabia
HQ regionstring
Middle East
Markets served

Serves global market

Offices2 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
tertiary healthcare services, oncology treatment center, cardiac care services, medical training center, home healthcare services
NAICS code3 codes
  • General Medical and Surgical Hospitals62211
  • Specialty (except Psychiatric and Substance Abuse) Hospitals622310
  • Specialty (except Psychiatric and Substance Abuse) Hospitals62231
SIC code2 codes
  • Services-Hospitals8060
  • Services-General Medical & Surgical Hospitals, Nec8062
Product category
Tertiary Healthcare Services
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels4 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Infrastructure, Technology or R&D, Others
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

King Abdullah Medical City (KAMC) is a 500-bed tertiary and quaternary healthcare complex located in Mecca, Saudi Arabia, operating under the Saudi Ministry of Health. It provides specialized medical services including oncology, cardiac care, neurosurgery, cochlear implantation, and radiation therapy, while also functioning as a government referral center for the Western Region and serving pilgrims during Hajj and Umrah seasons.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • 7,662,781 laboratory tests and 138,101 radiology examinations performed annually
+2 more records
Product overview1 text field

King Abdullah Medical City is a large multi-specialty medical complex offering comprehensive healthcare services. The city's digital portfolio comprises a unified platform with multiple interconnected patient-facing services accessible through a web portal, mobile application (Manarah Al-Sihha), and various specialized platforms. The core patient services include appointment scheduling, lab results access, medical reports viewing, prescription management, and medicine delivery. Supporting infrastructure includes research center operations, clinical simulation training, home healthcare, volunteer management, open data transparency initiatives, and employee services (VPN, MFA, digital signatures, trainee platform). The system architecture emphasizes accessibility with Arabic and English language support, screen reader compatibility, and multi-format data export capabilities.

Product and service6 records
1Cardiac Center Services
CategoryCardiac Care
Description

Specialized cardiac care center offering diagnostic and interventional cardiology, cardiac surgery, and advanced procedures such as TAVI for patients with cardiovascular conditions.

2Oncology Center Services
CategoryOncology Care
Description

The first specialized cancer treatment center in Saudi Arabia's Western Region, providing Medical Oncology, Radiation Oncology, and Surgical Oncology services with advanced technologies such as linear accelerators and IORT for cancer patients.

3Cochlear Implantation Program
CategorySurgical Specialty Services
Description

A specialized program for children and adults with severe hearing loss, providing cochlear implant surgery, audiological assessment, and post-operative rehabilitation services.

4Home Healthcare Services
CategoryHome Healthcare
Description

Home-based medical care service for discharged patients and chronic disease cases requiring continued medical support, follow-up visits, and home-based treatment.

5Clinical Simulation Center
CategoryMedical Training and Education
Description

A medical training facility using simulation-based education to train healthcare professionals on clinical procedures, patient safety protocols, and emergency response scenarios.

6Manarah Al-Sihha Mobile Application
CategoryDigital Health Services
Description

A mobile application providing patients with access to medical services, appointment booking, health information, and hospital services for King Abdullah Medical City.

Scale indicator17 records

Each record includes

Type, Value, Description, Source

Partnership8 partners
Strategic tierCoreTypeStrategic or Co-development Partner
Description

Affiliation and program coordination with the Saudi Heart Association for cardiac care standards, training, and certification including ACLS and BLS training programs through the Clinical Simulation Center

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Accreditation partner for cardiac life support training programs including ACLS, PALS, and BLS courses delivered through the Clinical Simulation Center

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Accreditation for Advanced Trauma Life Support (ATLS) training program and other surgical education standards at the Clinical Simulation Center

4Royal College of Canada
Strategic tierSecondaryTypeStrategic or Co-development Partner
Description

Collaboration with the Royal College of Canada for medical education standards and training program development at the Clinical Simulation Center

kamc.med.sa
Strategic tierCoreTypeStrategic or Co-development Partner
Description

Primary regulatory and accreditation partner for medical training programs, fellowship approvals, and healthcare professional certification in Saudi Arabia

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Approved fellowship training program in Medical Oncology (since 2017), Hematology (since 2017), and Radiation Oncology

Strategic tierSecondaryTypeOthers
Description

Regulatory oversight for pharmaceutical products, medical devices, and blood products used in patient care

8Charitable Medical Associations
Strategic tierSecondaryTypeOthers
Description

Partnership with multiple charitable organizations including Sheffaa for chronic disease care, Dewaqaya for primary healthcare, Dawaa for medications, Almaqam for surgical specialties, and others supporting patient welfare

kamc.med.sa
Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Saudi government-owned tertiary and quaternary medical complex in Jeddah and Riyadh with similar specialty programs (oncology, cardiac, organ transplant). KFSH is the most direct comparable given shared government ownership, Saudi referral model, and parallel specialty focus.

TypeDirect peer
Description

Saudi Ministry of Health medical city in Abha serving the Southern Region. Operates under the same referral system and patient flow as KAMC and provides comparable tertiary services with regional referral dynamics.

TypeDirect peer
Description

Saudi government healthcare system operating tertiary hospitals (King Abdulaziz Medical City) with similar specialty programs, government ownership, and Saudi workforce. Same scale and analogous urban-medical-city model.

TypeRegional player
Description

One of the largest private hospital networks in Saudi Arabia and the Middle East, operating multi-specialty tertiary hospitals. Comparable in scale and specialty breadth but operates on a private/commercial model rather than government-funded.

TypeDirect peer
Description

Ministry of Health tertiary medical complex in Riyadh with similar multi-specialty focus, government funding, and Saudi Ministry of Health oversight. Closest structural peer to KAMC within Saudi Arabia.

TypeBroad incumbent
Description

US-based non-profit academic medical center and global tertiary/quaternary hospital. Comparable in specialty cardiac care (including TAVI), oncology, and complex case management. Operates at larger scale with established research infrastructure.

TypeBroad incumbent
Description

US-based non-profit academic medical system with deep specialty programs in oncology, cardiac care, and neurosurgery. Comparable in patient acuity, research output, and non-profit/government-like operating model.

TypeBroad incumbent
Description

US-based non-profit academic medical system with comparable tertiary referral profile, clinical research output, and medical education focus. Frequent collaborator benchmark for Saudi government hospitals.

TypeRegional player
Description

Asia's largest private tertiary hospital and a regional medical tourism destination. Comparable in international patient focus, specialty offerings, and digital service infrastructure though operating on a commercial model.

TypeDirect peer
Description

Saudi military-operated tertiary medical complex in Riyadh with similar specialty programs and 500+ bed scale. Comparable government/quasi-government operating model and Saudi specialty referral dynamics.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature6 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles4 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries1 record

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

King Abdullah Medical City

Tertiary Healthcare Serviceskamc.med.sa

King Abdullah Medical City is a Saudi Ministry of Health tertiary and quaternary referral hospital in Mecca (founded 2009), serving citizens, residents, and Hajj/Umrah pilgrims with specialized oncology, cardiac, ENT, and neurosurgical services across 500 beds in Mecca and Jeddah.

What King Abdullah Medical City does

King Abdullah Medical City (KAMC, مدينة الملك عبدالله الطبية) is a non-profit, government-owned tertiary and quaternary healthcare complex located in Mecca, Saudi Arabia, formally opened in November 2009 (Thul-Alhijja 1431). It operates under the Saudi Ministry of Health as the first specialized medical complex in the Western Region of Saudi Arabia and the region's first dedicated cancer center. KAMC receives patients referred from other healthcare facilities across the Western Region and serves Saudi citizens, residents, and Hajj/Umrah pilgrims requiring advanced medical care.

The institution's core offerings span cardiac care (three catheterization labs, open-heart surgery, TAVI program), oncology (medical, radiation, and surgical oncology including linear accelerators, brachytherapy, intraoperative electron therapy, and autologous stem cell transplantation since 2017), ENT and head/neck services including a cochlear implantation program, neurosurgery, ophthalmology, advanced radiology and nuclear medicine, home healthcare, and a Clinical Simulation Center accredited by the Saudi Heart Association, American Heart Association, American College of Surgeons, and Royal College of Canada. The physical footprint comprises 500 beds (427 inpatient, 73 ICU) at the Mecca headquarters plus a Jeddah Oncology Center with 79 inpatient oncology beds and 33 outpatient chemotherapy chairs. Digital infrastructure includes the Manarah Al-Sihha mobile application, patient portal, telemedicine services, Open Data Library, Innovation Bank, and a Multi-Factor Authentication security layer (deployed May 2024). Annual throughput reached 363,301 outpatient visits, 22,049 admissions, 32,465 emergency visits, 11,508 cardiac catheterizations, 854 open heart surgeries, 7,662,781 laboratory tests, and 138,101 radiology examinations in 2023, with a workforce of 1,001-5,000 employees.

KAMC operates on a government-funded business model: services are provided free of charge to Saudi citizens and the institution is financed through Ministry of Health budget allocations rather than direct patient billing. There are no private shareholders, no funding rounds, and no equity capital structure. Patient acquisition is driven entirely by the MOH referral network, with supplementary demand from Hajj/Umrah pilgrims during pilgrimage seasons and a community outreach function through health-education clinics. The institution is wholly owned by the Saudi state and operates as a structural component of the Kingdom's national healthcare infrastructure under the Vision 2030 reform agenda.

King Abdullah Medical City firmographics

Firmographics
Name
King Abdullah Medical City
Legal name
King Abdullah Medical City
Website
https://kamc.med.sa
Company type
Private
Founded year
2009
Operating status
Operating
Headcount range
1,001–5,000 employees
Short description
King Abdullah Medical City is a Saudi Ministry of Health tertiary and quaternary referral hospital in Mecca (founded 2009), serving citizens, residents, and Hajj/Umrah pilgrims with specialized oncology, cardiac, ENT, and neurosurgical services across 500 beds in Mecca and Jeddah.
Ownership category
akta.pro rank

Where King Abdullah Medical City is headquartered

Location

Headquarters

HQ city
Mecca
HQ country
Saudi Arabia
HQ region
Middle East

Offices2 records

Markets served

King Abdullah Medical City business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels4 records

King Abdullah Medical City product offering

Product offering

Core offering

King Abdullah Medical City (KAMC) is a 500-bed tertiary and quaternary healthcare complex located in Mecca, Saudi Arabia, operating under the Saudi Ministry of Health. It provides specialized medical services including oncology, cardiac care, neurosurgery, cochlear implantation, and radiation therapy, while also functioning as a government referral center for the Western Region and serving pilgrims during Hajj and Umrah seasons.

Product overview

King Abdullah Medical City is a large multi-specialty medical complex offering comprehensive healthcare services. The city's digital portfolio comprises a unified platform with multiple interconnected patient-facing services accessible through a web portal, mobile application (Manarah Al-Sihha), and various specialized platforms. The core patient services include appointment scheduling, lab results access, medical reports viewing, prescription management, and medicine delivery. Supporting infrastructure includes research center operations, clinical simulation training, home healthcare, volunteer management, open data transparency initiatives, and employee services (VPN, MFA, digital signatures, trainee platform). The system architecture emphasizes accessibility with Arabic and English language support, screen reader compatibility, and multi-format data export capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

  • Cardiac Center Services Specialized cardiac care center offering diagnostic and interventional cardiology, cardiac surgery, and advanced procedures such as TAVI for patients with cardiovascular conditions.
  • Oncology Center Services The first specialized cancer treatment center in Saudi Arabia's Western Region, providing Medical Oncology, Radiation Oncology, and Surgical Oncology services with advanced technologies such as linear accelerators and IORT for cancer patients.
  • Cochlear Implantation Program A specialized program for children and adults with severe hearing loss, providing cochlear implant surgery, audiological assessment, and post-operative rehabilitation services.
  • Home Healthcare Services Home-based medical care service for discharged patients and chronic disease cases requiring continued medical support, follow-up visits, and home-based treatment.
  • Clinical Simulation Center A medical training facility using simulation-based education to train healthcare professionals on clinical procedures, patient safety protocols, and emergency response scenarios.
  • Manarah Al-Sihha Mobile Application A mobile application providing patients with access to medical services, appointment booking, health information, and hospital services for King Abdullah Medical City.

Quantifiable outcome

  • 7,662,781 laboratory tests and 138,101 radiology examinations performed annually
  • +2 more outcomes

Companies that use King Abdullah Medical City

Customer profile

Segments5 records

Ideal customer profiles2 records

King Abdullah Medical City technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature6 records

King Abdullah Medical City partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core and secondary.

  • Saudi Heart AssociationcoreStrategic or Co-development PartnerAffiliation and program coordination with the Saudi Heart Association for cardiac care standards, training, and certification including ACLS and BLS training programs through the Clinical Simulation Center
  • American Heart Association (AHA)coreStrategic or Co-development PartnerAccreditation partner for cardiac life support training programs including ACLS, PALS, and BLS courses delivered through the Clinical Simulation Center
  • American College of Surgeons (ACS)coreStrategic or Co-development PartnerAccreditation for Advanced Trauma Life Support (ATLS) training program and other surgical education standards at the Clinical Simulation Center
  • Royal College of CanadasecondaryStrategic or Co-development PartnerCollaboration with the Royal College of Canada for medical education standards and training program development at the Clinical Simulation Center
  • Saudi Commission for Health Specialties (SCFHS)coreStrategic or Co-development PartnerPrimary regulatory and accreditation partner for medical training programs, fellowship approvals, and healthcare professional certification in Saudi Arabia
  • Saudi Commission for Health Specialties (SCFHS)coreStrategic or Co-development PartnerApproved fellowship training program in Medical Oncology (since 2017), Hematology (since 2017), and Radiation Oncology
  • Saudi Food and Drug AuthoritysecondaryOthersRegulatory oversight for pharmaceutical products, medical devices, and blood products used in patient care
  • Charitable Medical AssociationssecondaryOthersPartnership with multiple charitable organizations including Sheffaa for chronic disease care, Dewaqaya for primary healthcare, Dawaa for medications, Almaqam for surgical specialties, and others supporting patient welfare

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

King Abdullah Medical City competitors and assessment

Company assessment

Direct peers

  • King Faisal Specialist Hospital and Research Centre: Saudi government-owned tertiary and quaternary medical complex in Jeddah and Riyadh with similar specialty programs (oncology, cardiac, organ transplant). KFSH is the most direct comparable given shared government ownership, Saudi referral model, and parallel specialty focus.
  • King Faisal Medical City: Saudi Ministry of Health medical city in Abha serving the Southern Region. Operates under the same referral system and patient flow as KAMC and provides comparable tertiary services with regional referral dynamics.
  • National Guard Health Affairs (NGHA): Saudi government healthcare system operating tertiary hospitals (King Abdulaziz Medical City) with similar specialty programs, government ownership, and Saudi workforce. Same scale and analogous urban-medical-city model.
  • King Saud Medical City (Riyadh): Ministry of Health tertiary medical complex in Riyadh with similar multi-specialty focus, government funding, and Saudi Ministry of Health oversight. Closest structural peer to KAMC within Saudi Arabia.
  • Prince Sultan Military Medical City: Saudi military-operated tertiary medical complex in Riyadh with similar specialty programs and 500+ bed scale. Comparable government/quasi-government operating model and Saudi specialty referral dynamics.

Regional players

  • Saudi German Hospitals Group: One of the largest private hospital networks in Saudi Arabia and the Middle East, operating multi-specialty tertiary hospitals. Comparable in scale and specialty breadth but operates on a private/commercial model rather than government-funded.
  • Bumrungrad International Hospital: Asia's largest private tertiary hospital and a regional medical tourism destination. Comparable in international patient focus, specialty offerings, and digital service infrastructure though operating on a commercial model.

Broad incumbents

  • Cleveland Clinic: US-based non-profit academic medical center and global tertiary/quaternary hospital. Comparable in specialty cardiac care (including TAVI), oncology, and complex case management. Operates at larger scale with established research infrastructure.
  • Mayo Clinic: US-based non-profit academic medical system with deep specialty programs in oncology, cardiac care, and neurosurgery. Comparable in patient acuity, research output, and non-profit/government-like operating model.
  • Johns Hopkins Medicine: US-based non-profit academic medical system with comparable tertiary referral profile, clinical research output, and medical education focus. Frequent collaborator benchmark for Saudi government hospitals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

King Abdullah Medical City social profiles

Digital presence

King Abdullah Medical City financial estimates

Financial estimate

Revenue estimate

Valuation estimate

King Abdullah Medical City leadership team

Management profile

Number of profiles

Profiles4 records

King Abdullah Medical City subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

King Abdullah Medical City funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

King Abdullah Medical City M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about King Abdullah Medical City

What does King Abdullah Medical City do?

King Abdullah Medical City (KAMC) is a 500-bed tertiary and quaternary healthcare complex located in Mecca, Saudi Arabia, operating under the Saudi Ministry of Health. It provides specialized medical services including oncology, cardiac care, neurosurgery, cochlear implantation, and radiation therapy, while also functioning as a government referral center for the Western Region and serving pilgrims during Hajj and Umrah seasons.

Is King Abdullah Medical City a public or private company?

King Abdullah Medical City is a private company. It is classified as state government owned and is currently operating.

When was King Abdullah Medical City founded?

King Abdullah Medical City was founded in 2009. It employs 1,001 to 5,000 people.

Where is King Abdullah Medical City based?

King Abdullah Medical City is headquartered in Mecca, Saudi Arabia, in the Middle East region.

Who are King Abdullah Medical City's main competitors?

Direct peers on record are King Faisal Specialist Hospital and Research Centre, King Faisal Medical City, National Guard Health Affairs (NGHA), King Saud Medical City (Riyadh) and Prince Sultan Military Medical City. Regional players are Saudi German Hospitals Group and Bumrungrad International Hospital. Broad incumbents are Cleveland Clinic, Mayo Clinic and Johns Hopkins Medicine.

Does King Abdullah Medical City have an API?

No public API is recorded for King Abdullah Medical City.

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Live signals
SemaforConjoined twins arrive in Riyadh for potentially life-changing surgeryTwo 10-month-old conjoined twins from Fiji have arrived in Riyadh to be assessed for separation surgery at King Abdullah Specialist Children’s Hospital. The Saudi government covers all medical and travel costs as part of its long-standing program that has successfully separated 72 pairs of twins since 1990. This initiative highlights the Kingdom's global reputation in complex pediatric neurosurgery and its commitment to providing free life-changing care to international patients.PR NewswireLa King Abdullah Medical City transforme l'expérience des patients avec la technologie d'AvayaAvaya announced winning a contract with King Abdullah Medical City (KAMC), a specialized referral hospital in Saudi Arabia, to provide contact center and unified communications solutions. The implementation will enable the hospital to handle high volumes of patient transactions, manage urgent and non-urgent calls with immediate access to patient records, and integrate social media engagement channels. The partnership supports KAMC's digital transformation strategy aligned with Saudi Arabia's Vision 2030 to become a fully digital and "smart" hospital.PR NewswireKing Abdullah Medical City Transforms the Patient Experience with Avaya TechnologyAvaya has been awarded a contract by King Abdullah Medical City (KAMC) in Saudi Arabia to deliver unified communications and contact centre solutions. The implementation aims to enhance the patient experience and improve internal collaboration for medical teams through advanced routing and social engagement capabilities.GlobeNewswireKing Abdullah Medical City Transforms the Patient Experience with Avaya TechnologyAvaya was awarded a contract for unified communications and contact center solutions by King Abdullah Medical City in Saudi Arabia. The implementation will enhance patient experience and improve collaboration for emergency and non-emergency cases, with skills-based routing and telemedicine capabilities. The hospital aims to support its digital transformation under Vision 2030.