What Ross Express does

Ross Express is a privately held Less-than-Truckload (LTL) freight carrier founded in 1947 and headquartered in Boscawen, New Hampshire. The company operates six regional terminals (Boscawen NH, Auburn MA, West Springfield MA, Auburn ME, Brewer ME, and Hartford VT) with 228 dock doors and a fleet of 234 power units, providing direct overnight LTL service to all six New England states and serving primarily B2B shippers through a sales-led, dedicated-account-management model. Under the leadership of President Stephen E. Brown, the company has grown from a single-truck Concord, NH operation into what it characterizes as New England's premier LTL carrier, while remaining privately held, union-free, and carrying no reported debt.

The revenue model is transaction-based, generated across multiple service streams: core LTL freight, full truckload coverage, intermodal rail access, overseas container shipping, and a set of terminal add-on services including guaranteed expedited, pool and distribution, dedicated, liftgate, and import/export inland handling. Operational technology is built around a computerized automated dispatch system, optical freight bill scanning that links routing and rate quoting to pickup/delivery events, GPS tracking on all trailers, and in-house maintenance and fueling infrastructure (10,000 sq ft maintenance facility with wash and paint bays, dual-pump diesel, and 20,000-gallon underground storage). Customers access service through a portal, dedicated phone lines, and assigned account relationships, with reported 2025 operational performance of 98.9% on-time delivery and a 0.0025% claims ratio.

Geographic reach is extended through two complementary mechanisms: the wholly-owned Ross Logistics brokerage division, which books freight to and from the continental US, Eastern Canada, and Puerto Rico via partner carriers, and a sister-company partnership with Pitt Ohio that enables next-day service into Delaware, Maryland, parts of New Jersey and New York, Pennsylvania, Virginia, and West Virginia. Cross-border service to Canada is delivered through channel partnerships with Polaris Transportation (overnight Boston–Toronto) and Bourret International (two-day New England–Greater Montreal). In February 2025 the company added a new Brewer, Maine terminal, continuing a capital expenditure cadence that has also seen the 2022 Auburn, MA terminal replace the older Sutton, MA facility. Notable customers include Pella Corporation, for whom Ross Express runs dedicated pool distribution out of Boscawen, NH and Auburn, ME and which named the company Carrier of the Year in 2019; the company has also earned consecutive Logistics Management Quest for Quality Awards in the Northeast/Mid-Atlantic Regional LTL category in 2023 and 2025.

Name

Ross Express

Legal name

Ross Express, LLC

Website

https://rossexpress.com

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

251–500 employees

Short description

Ross Express is a privately held, 1947-founded regional LTL freight carrier headquartered in Boscawen, NH. Operating six New England terminals and 234 power units, it provides overnight LTL, truckload, intermodal, brokerage, and cross-border service to B2B shippers across New England and the Mid-Atlantic.

Ownership category

akta.pro rank

Product category

Regional LTL Freight Transportation

NAICS

Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110)

SIC

Transportation Services (4700), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

National/Regional LTL General Freight Carriers (TLADAEAA)

akta.pro secondary industries

Interregional/Long-Haul LTL Network Carriers (TLADAEAC), Pool Distribution / Multi-Stop LTL Carriers (TLADAEAF)

Keywords

• Less-than-truckload shipping
• Overnight freight delivery
• New England LTL carrier
• Regional freight transportation
• Logistics services

Headquarters

HQ city

Boschweg

HQ country

Netherlands

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain

Revenue model

1. LTL Freight Transportation: Core revenue stream from Less-than-Truckload freight delivery services within New England and expanded next-day service areas. Includes pickup, delivery, distribution, assembly, and consolidation services.
2. Truckload Services: Full truckload coverage for larger shipments.
3. Ross Logistics (Brokerage): Full brokerage operation providing on-time delivery service to and from Continental US, Eastern Canada and beyond. Handles cost-effective transportation on shipments beyond direct service area.
4. Intermodal Services: Intermodal service with direct access to all major rail lines.
5. Overseas Container Shipping: Port-to-port overseas container shipping services.
6. Special Services: Guaranteed Expedited, Pool & Distribution, Dedicated, Liftgate, and Import/Export Inland Services available at nominal fees.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Ross Express is a regional less-than-truckload (LTL) freight carrier serving New England with overnight and next-day delivery services. Founded in 1947, the company operates a network of terminals across New England and provides specialized logistics services including Ross Logistics, Expanded Next Day delivery, Terminal Services, and Canadian Services for businesses requiring regional freight transportation.

Product overview

Ross Express operates as a unified platform of logistics services centered on its core Less-than-Truckload (LTL) freight delivery business. The company's primary offering is overnight delivery throughout New England, supported by six strategically positioned terminals. Beyond the core Ross Express LTL service, the company extends coverage through Ross Logistics, a brokerage division that handles shipments beyond the direct service area to the Continental US, Eastern Canada, and Puerto Rico via partner carriers. The product portfolio also includes an Expanded Next Day service to Mid-Atlantic states, Canadian Services through carrier partnerships, Terminal Services (guaranteed expedited, pool/distribution, dedicated, liftgate, import/export), and Bill of Lading documentation services. The services are designed to work together, allowing customers to use Ross Express for New England shipments and Ross Logistics for broader national/international coverage.

Differentiator

Problem solved

Functional benefit

Brands

• Ross Logistics: A division of Ross Express providing full brokerage operation with on-time delivery service to Continental US, Eastern Canada and beyond, including LTL, volume rates, truckload coverage, intermodal service, and consolidation/distribution.

Products and services

• Overnight LTL Freight Delivery Core less-than-truckload overnight freight delivery service serving businesses across New England with a 98.9% on-time delivery rate.
• Ross Logistics Logistics service providing customized freight solutions for businesses needing regional supply chain support.
• Expanded Next Day Expanded next-day delivery coverage extending service reach beyond the standard overnight network for time-sensitive shipments.
• Terminal Services Terminal-based freight handling services utilizing Ross Express's six New England terminal locations for pickup, transfer, and delivery.
• Canadian Services Cross-border LTL freight services between New England and Canadian destinations.
• Hazmat Freight Transport Specialized hazardous materials transportation service staffed by hazmat-certified drivers handling regulated freight shipments.

Quantifiable outcome

• 98.9% on-time delivery rate
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Pitt OhiocoreStrategic or Co-development Partner · 8 January 2024Sister company partnership for executing deliveries in expanded next-day service areas including Cumberland and Baltimore, MD, and Greater Philadelphia, PA. Ross Express and Pitt Ohio work together to provide consistent, on-time delivery leveraging both companies' proven track records and advanced logistics networks.
• Polaris TransportationcoreChannel Partner/ Reseller/ DistributorPartnered Canadian carrier providing overnight service between the greater Boston area and Toronto for cross-border shipments.
• Bourret InternationalcoreChannel Partner/ Reseller/ DistributorPartnered Canadian carrier providing two-day service between New England and the Greater Montreal Area.

Scale indicators13 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Pitt Ohio: Mid-Atlantic LTL carrier explicitly identified as a 'sister company' partner of Ross Express, executing next-day deliveries in the expanded service areas. Operates a similar regional LTL model with terminal-based coverage.
• Dohrn Transfer Company: Regional LTL carrier mentioned alongside Ross Express and Pitt Ohio as a sister company. Operates in the Midwest with a comparable terminal-based LTL business model.
• Southeastern Freight Lines: Privately held regional LTL carrier with comparable terminal-based operating model, strong on-time and claims performance reputation, and similar private-company culture.
• Dayton Freight Lines: Privately held regional LTL carrier serving the Midwest and Mid-Atlantic with a similar multi-terminal, customer-service-focused operating approach as Ross Express.
• R+L Carriers: Privately held LTL and freight transportation provider with national reach, often cited alongside Ross Express as a comparable family-owned multi-service LTL operator.

Broad incumbents

• Old Dominion Freight Line: Largest U.S. LTL carrier with national terminal network. Competes with Ross Express on long-haul LTL lanes out of New England and sets service-quality benchmarks (on-time, claims-free) that Ross measures itself against.
• Saia Inc. Public LTL carrier operating a regional terminal network across the Northeast, South, and West. A direct competitor on regional LTL freight and a comparable mid-cap LTL benchmark.
• Estes Express Lines: Largest privately held LTL carrier in the U.S. with a national network. Closest analog to Ross Express in private, family-controlled LTL operations and a direct competitor in Northeast/mid-Atlantic lanes.
• XPO (LTL segment / RXO for brokerage): Major LTL operator (XPO) and freight brokerage (RXO) competing with both Ross Express's LTL service and its Ross Logistics brokerage division across the Northeast.
• ABF Freight (ArcBest): National LTL carrier operating as the asset-based LTL arm of ArcBest, competing on Northeast and national LTL lanes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/rossexpressllc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ross Express