Superb Internet

What Superb Internet does

Superb Internet Technologies Inc. is a privately held, full-stack hosting provider founded in 1996, headquartered in Honolulu, HI, and operating as a subsidiary of CherryRoad alongside affiliated operating companies HopOne Internet and Addition Networks. The company delivers cloud, dedicated, colocation, and shared web hosting services from three SSAE-18 audited owned data centers (SEA2 in Seattle, DCA2 in McLean VA originally built for NSA/military use, DCA3 in Springfield VA) and 11 network points of presence spanning five U.S. states (WA, VA, NY, IL, CA).

The platform architecture emphasizes a zero-overselling, guaranteed-resource model implemented through proprietary stacks: ThunderCloud (latest-generation cloud, 2017) and its predecessor TransparentCloud for IaaS workloads up to 56 cores/512GB RAM; GridIron for shared hosting with no single point of failure; InfiniBand fabric claimed at 40x GigE speeds; and AnyCast DNS for DDoS protection. The portfolio spans single-VM Cloud Servers, Dedicated Cloud, Wholesale Cloud, hourly FlexCloud, custom-configured dedicated servers (including a Lease-to-Own path), single-server and rack/cabinet colocation starting at $99/month, GridLITE/PRO/MAX shared plans ($4.99-$14.99/mo entry tiers), domain registration, SSL resale from GeoTrust/Comodo/Symantec, and a 5-in-1 managed services bundle (R1Soft backup, Cisco firewall, OS hardening, patches, proactive monitoring). The stack is augmented by control panel add-ons (cPanel, Plesk, Enkompass), a 30+ one-click app library (WordPress, Drupal, Joomla, Magento, etc.), credit-based managed support, and hourly professional services at $120 standard/$180 emergency.

The business model is overwhelmingly subscription-recurring (cloud, dedicated, colocation, shared hosting, domains, SSL, support contracts) complemented by transactional revenue from one-off professional services and support credits. Distribution is direct-only — website self-service with shopping cart plus inside/enterprise phone and chat sales — with no disclosed reseller or channel partner network. Customer mix ranges from low-end shared hosting ($4.99/mo GridLITE) through SMB and mid-market, up to high-compliance enterprise and government workloads served under SOC2 Type II, ISO 27001:2022, PCI DSS, HIPAA, FISMA, and ITIL certifications, with named logos including the United Nations, World Health Organization, and TriageLogic. The firm claims customers in 150+ countries but physical infrastructure and primary revenue base are U.S.-centric.

Name

Superb Internet

Legal name

Superb Internet Technologies Inc.

Website

https://superb.net

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Superb Internet Technologies, founded 1996 and operating as a CherryRoad subsidiary, is a full-stack U.S. hosting provider offering cloud (ThunderCloud), dedicated servers, colocation, and shared web hosting from three SSAE-18 audited data centers serving SMB, enterprise, government, and global clients across 150+ countries.

Ownership category

akta.pro rank

Product category

Web Hosting Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Rental & Leasing (7377), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG)

Keywords

• Cloud hosting services
• Dedicated server hosting
• Server colocation services
• Managed hosting solutions
• Shared web hosting

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Cloud Hosting: Subscription-based cloud hosting with transparent pricing tiers based on RAM, cores, and storage. Includes Cloud Servers, Dedicated Cloud, and Wholesale Cloud options billed monthly, quarterly, 6-month, or yearly.
2. Dedicated Servers: Physical server rentals with various processor configurations, RAM, and storage options. Includes managed services add-ons and lease-to-own option.
3. Managed Services: 5-in-1 managed services bundle including backup, firewall, OS hardening, patches & updates, and proactive monitoring. Also available as individual add-ons.
4. Colocation: Single server, rack, and cage colocation services with power, bandwidth, and cross-connect options. Single server starts at $99/month.
5. Web Hosting: Shared hosting on GridIron platform with multiple tiers (GridLITE, GridPRO, GridMAX) including free domain registration and SSL certificates.
6. Domain Registration: Domain registration and transfer services supporting hundreds of TLDs including .com, .net, .org, country-specific domains, and specialty TLDs.
7. SSL Certificates: SSL certificate sales from Comodo, GeoTrust, and Symantec including DV, OV, EV, and Wildcard options with multi-year pricing.
8. Professional Services: Hourly billed IT services including migration, database management, disaster recovery planning, server optimization, PCI DSS compliance, security services, SEO, and vulnerability scans. Standard rate $120/hour, emergency $180/hour.
9. Support Credits: Credit-based support system with Server Support (4/8/16 credits), Customer Support pools, and Priority Subscription tiers (Gold $75/month, Platinum $150/month).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Superb Internet is a hosting infrastructure provider offering cloud hosting (ThunderCloud and TransparentCloud platforms), managed dedicated servers, server colocation, and shared web hosting backed by SSAE-18 audited data centers in Seattle and Northern Virginia. The company sells subscription-based hosting resources with a stated zero-overselling policy, guaranteeing dedicated CPU, RAM, and storage along with 24/7 support and a coast-to-coast IP backbone.

Product overview

Superb Internet offers a comprehensive portfolio of hosting services built around a multi-product architecture. The core offerings span Cloud Hosting (ThunderCloud, TransparentCloud, Cloud Servers, Dedicated Cloud, Wholesale Cloud, and FlexCloud), Dedicated Servers, Colocation (single server and rack), and Web Hosting via the proprietary GridIron Platform (GridLITE, GridPRO, GridMAX, Universal, Infinity plans). The company also provides an extensive ecosystem of add-on modules including a 5-in-1 Managed Services Bundle (Managed Backup, Firewall, OS Hardening, Patches & Updates, Proactive Monitoring), Control Panel add-ons (cPanel, Plesk, Enkompass), SSL Certificates, Professional Services (migration, optimization, security), Managed Support with 24/7 availability, Business Continuity and SaaS Hosting solutions, and Domain Registration. Products are connected through the myCP control panel and backed by a coast-to-coast network infrastructure with data centers in Seattle, WA, McLean, VA, and Springfield, VA.

Differentiator

Problem solved

Functional benefit

Brands

• Superb TransparentCloud: First generation cloud platform with guaranteed dedicated resources, zero overselling, and proven performance.
• Superb ThunderCloud
• GridIron
• We Know Colo
• FlexCloud

Products and services

• ThunderCloud Latest generation cloud hosting platform with thousands-fold superior performance to competitors; zero overselling with fully dedicated, guaranteed resources. Supports VMs up to 56 cores and 512GB RAM with InfiniBand networking.
• TransparentCloud First-generation cloud platform with zero overselling; fully dedicated resources with guaranteed performance. Best suited for VMs larger than 16 cores and 48GB RAM.
• Cloud Servers (CS1) Single VM cloud instances with guaranteed resources on the Superb Transparent Cloud. SSD and SATA storage options with guaranteed per-core passmark performance.
• Dedicated Cloud (DC2S)
• Dedicated ThunderCloud with 100% Dedicated Cores (DC2S*d)
• Wholesale ThunderCloud (WC2S)
• FlexCloud
• Dedicated Servers
• Single Server Colocation
• Rack Colocation
• GridLITE Hosting
• GridPRO Hosting
• GridMAX Hosting
• Universal and Infinity Hosting
• 5-in-1 Managed Services Bundle
• Control Panel Add-ons
• SSL Certificates
• Professional Services
• Business Continuity Solutions
• SaaS Hosting
• Magento Hosting
• Server Clustering
• Domain Registration
• Lease-to-Own Server Program

Quantifiable outcome

• Thousands-fold superior performance vs AWS, Azure, SoftLayer in cloud benchmarking tests
• +6 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature6 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• HopOne InternetcoreStrategic or Co-development PartnerStrategic partnership providing premium IP transit and network backbone services. HopOne Internet maintains a high-performance national commercial transit IP backbone enabling customized solutions for high-demand operations. Provides IP transit services starting at 10 Mbps minimum commit for GigE connections.
• Level 3 CommunicationscoreTechnology or IntegrationPrimary fiber transport provider operating OC-192 SONET rings in Virginia and Washington areas. Level 3 (now CenturyLink) provides backbone connectivity with 99.99% uptime guarantees and no packet loss commitments.
• Cox CommunicationscoreTechnology or IntegrationVirginia/DC area fiber transport provider contributing to redundant OC-192 SONET ring infrastructure.
• OnFibercoreTechnology or IntegrationSeattle-based fiber transport provider for redundant SONET ring infrastructure connecting to SEA2 data center.
• Qwest (CenturyLink)coreTechnology or IntegrationFiber transport provider offering redundant connectivity options in Seattle and DC metro areas.
• ELI (Electric Lightwave)coreTechnology or IntegrationFiber transport provider for Seattle area connectivity and redundant network infrastructure.
• Integra TelecomcoreTechnology or IntegrationFiber transport provider for Seattle-based connectivity supporting SEA2 data center operations.
• Global CrossingcoreTechnology or IntegrationTransport provider connecting to DCA3 Springfield data center and SEA1 network presence with redundant SONET ring connectivity.
• CherryRoadflagshipOthersParent company 'A CherryRoad Company'. CherryRoad is a leading provider of enterprise technology solutions.
• Addition NetworksminorOthersListed as affiliated company alongside CherryRoad and HopOne Internet.
• EquinixcoreTechnology or IntegrationMajor peering exchange at IAD1 Ashburn location for direct connectivity to major networks, backbones, ISPs, cable and DSL providers. Also provides Chicago (CHI1) presence at Equinix.
• Savvis (CenturyLink)coreTechnology or IntegrationTier 1 backbone provider with presence at IAD1 Equinix Ashburn and SEA2 Seattle locations for commercial transit connections.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Liquid Web: Premium managed hosting and cloud provider offering dedicated, VPS, and managed WordPress/Magento hosting for SMB and enterprise. Highly comparable to Superb Internet on product mix (managed cloud, dedicated servers), customer profile, and premium positioning.
• InterServer: Full-stack hosting (shared, VPS, dedicated, colocation, web hosting) with transparent pricing and owned infrastructure. Directly comparable to Superb's multi-product hosting portfolio and direct-to-consumer GTM.
• A2 Hosting: Shared, VPS, dedicated, and managed hosting provider with a strong performance/speed brand proposition and developer-friendly tooling. Closely comparable to Superb's web hosting and dedicated server business.
• HostDime: Operates owned data centers (US, LatAm, Asia) offering dedicated servers, cloud hosting, and colocation with a similar compliance and enterprise focus. Comparable to Superb Internet on infrastructure-ownership model and compliance stack.
• Vultr: Cloud compute provider offering VPS, dedicated, bare metal, and storage on global infrastructure with transparent per-hour pricing — comparable to Superb's ThunderCloud on transparency and developer-focused cloud positioning.
• Hetzner: European-rooted hosting provider offering dedicated servers, cloud, and colocation with strong price-performance reputation. Comparable to Superb on dedicated server performance value proposition (though primarily regional to Europe).

Broad incumbents

• OVHcloud: Global hyperscale-leaning provider of dedicated servers, cloud, and web hosting with owned infrastructure across multiple continents. Competes with Superb across cloud and dedicated server lines at far greater scale and geographic reach.
• DigitalOcean: Public cloud provider focused on developers, startups, and SMBs with VPS, managed databases, Kubernetes, and object storage. Overlaps with Superb's cloud server business at much larger scale and broader product surface.
• GoDaddy: Mass-market web hosting, domain registration, and SMB-focused cloud provider with massive scale and brand. Overlaps with Superb's web hosting and domain registration businesses as a broad incumbent.
• Equinix: Global carrier-neutral colocation and interconnection provider. Comparable to Superb's colocation and network business — also a partner at IAD1 (Ashburn) and CHI1 — serving similar enterprise customers at vastly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/superbinternet
• Facebookfacebook.com/SuperbInternet
• LinkedInlinkedin.com/company/superb-internet

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Superb Internet