What Ackcent does

Ackcent is a Barcelona-based managed security services provider (MSSP) founded in 2014 that delivers 24/7 managed detection and response (MDR), advisory assessments, exposure (red team / penetration testing), and cybersecurity training services to enterprise and mid-market customers. Its core product, Resilient MDR, is delivered through what the company describes as the world's first 100% cloud-based Security Operations Center (operational since 2016), combining AI-assisted detection with human-expert analysis under the proprietary ACKTION incident response methodology. The OpenXDR architecture, built on the Stellar Cyber platform, correlates telemetry from a curated technology stack (SentinelOne, Palo Alto Networks, Imperva, Qualys, Checkmarx, Ironscales, Pentera, Claroty) across endpoint, network, email, cloud, application, and OT environments.

The company sells a tiered subscription for Resilient MDR (Essential, Standard, Advanced, billed annually) and professional-services pricing for Exposure, Advisory, and Training engagements via direct enterprise sales and a contact-form-led funnel. Ackcent is a privately held Spanish SL (ACKCENT CYBERSECURITY, S.L., CIF B66350547) with no disclosed institutional funding, headquartered in Barcelona with offices in Madrid and Puebla, Mexico (ACK America, founded 2022 for Americas follow-the-sun coverage). It serves more than 3,000 companies globally — including named enterprise references such as Port of Barcelona, MGS Seguros, Vichy Catalán, Mutual Médica, ForceManager, Eugin, and Cultivar — and reports a 97% client loyalty rate. It has been recognized by Gartner across multiple Market Guides since 2020 and holds ISO 27001 (AENOR), ENS High Category, SOC 1 Type 1, and SOC 2 Type 1 certifications, supporting compliance mandates such as NIS2, DORA, and GDPR for regulated European buyers.

Revenue economics are anchored on annual MDR subscriptions and project-based services, with no pricing publicly disclosed. Strategic emphasis is on regulated European enterprises (healthcare, insurance, ports, food & beverage, tech), with recent moves into Americas coverage, industrial/OT security via Claroty and an INDESIA industrial AI partnership, and a software-led AI-tutorized training layer.

Name

Ackcent

Legal name

ACKCENT CYBERSECURITY, S.L.

Website

https://ackcent.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Ackcent is a Barcelona-based MSSP founded in 2014 that delivers 24/7 managed detection and response, advisory, exposure, and training services to enterprise and mid-market customers, operating a 100% cloud-based SOC with AI-powered OpenXDR architecture.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity Services

NAICS

Other Computer Related Services (541519), Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

akta.pro secondary industries

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), OT/ICS & Critical Infrastructure Cybersecurity Services (BPAKAHAN)

Keywords

• Managed detection response
• Cybersecurity managed services
• Penetration testing services
• Incident response services
• Security awareness training

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Detection and Response (MDR) Services: Recurring managed security services providing 24/7 detection and response capabilities. Offered in tiered bundles (Essential, Standard, Advanced) that augment existing security resources based on client maturity. Includes EDR management, SIEM platform, incident handling, and continuous monitoring.
2. Exposure Services: Red team exercises, penetration testing, security audits, and application security testing services. These proactive security assessment services identify vulnerabilities and provide actionable remediation plans.
3. Advisory Services: Cybersecurity advisory including resilience assessments, IT architecture assessments, and cloud architecture assessments. Expert-driven evaluations to help clients understand gaps and improve security posture.
4. Training Services: Cybersecurity awareness training, VIP awareness sessions for executives, user awareness programs, and phishing simulation campaigns. Tailored content addressing specific organizational needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Ackcent provides 24/7 managed cybersecurity services through its Resilient MDR (Managed Detection and Response) offering, supported by Advisory (resilience and architecture assessments), Exposure (red team, penetration testing, and application security testing), and Training (employee and executive awareness, phishing simulations) service lines. Services are delivered from a 100% cloud-based SOC using a proprietary OpenXDR platform and the proprietary ACKTION incident response methodology, with ACKCERT providing FIRST.org-recognized digital forensics and incident response.

Product overview

Ackcent offers a unified managed cybersecurity services portfolio centered on Resilient MDR (Managed Detection and Response), enhanced by three supporting service pillars: Advisory (resilience and architecture assessments), Exposure (red team/penetration testing), and Training (awareness programs). The core Resilient MDR service operates on a proprietary OpenXDR platform and is delivered as a 100% cloud SOC since 2016. Service tiers (Essential, Standard, Advanced) are built on ACKTION methodology with ACKCERT incident response, providing 24/7 protection across cloud, application, network, endpoint, email, and OT/IoT environments.

Differentiator

Problem solved

Functional benefit

Brands

• Resilient MDR: Managed Detection and Response service - 24/7 proactive and reactive security services
• Exposure
• Advisory
• Training

Products and services

• Resilient MDR 24/7 AI-powered Managed Detection and Response service combining proactive and reactive security with human expert oversight; offered in tiered bundles (Essential, Standard, Advanced) covering endpoint protection, SIEM correlation, incident response, and compliance support for organizations that need outsourced 24/7 SOC coverage.
• Advisory Cybersecurity advisory services including Resilience Assessment, IT Architecture Assessment, and Cloud Architecture Assessment, providing comprehensive evaluation of cybersecurity maturity and actionable recommendations for posture improvement.
• Exposure Red team and penetration testing services including Audit (vulnerability assessment), Pentest (simulated cyberattack), and AppSec (application security testing) for organizations looking to identify and remediate security weaknesses before malicious actors exploit them.
• Training Cybersecurity awareness and training services including User Awareness programs, VIP Awareness for executives, and Phishing Campaign simulations, delivered through an AI-tutorized learning platform and expert-led interactive sessions.
• ACKCERT Digital Forensics & Incident Response Digital Forensics & Incident Response service recognized by FIRST.org since 2019, providing rapid incident response and security incident management with immediate response capabilities to mitigate cyber incident impact for MDR clients.

Quantifiable outcome

• 97% client loyalty rate - clients stay with Ackcent
• +4 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability6 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and strategic.

• Stellar CybercoreTechnology or IntegrationStellar Cyber provides the Open XDR (extended detection and response) platform that Ackcent uses to correlate detections from existing solutions and its own security applications for comprehensive protection across the cybersecurity lifecycle.
• SentinelOnecoreTechnology or IntegrationSentinelOne delivers autonomous endpoint protection that prevents, detects, and responds to attacks across all major vectors. Ackcent offers EDR management and license acquisition through SentinelOne.
• Palo Alto NetworkscoreTechnology or IntegrationPalo Alto provides next-generation security platform to secure organizations by enabling applications and preventing breaches from targeted cyberattacks. Contributes to firewall and WAF sources in Ackcent's MDR service.
• ImpervacoreTechnology or IntegrationImperva provides cloud-based application delivery platform for web security applications, DDoS protection, content caching, application delivery, load balancing, and automatic site failover.
• QualyscoreTechnology or IntegrationQualys is the leading provider of information security and compliance cloud solutions. More than 10,300 global businesses in more than 130 countries trust Qualys for security and compliance.
• CheckmarxcoreTechnology or IntegrationCheckmarx provides static code analysis supporting more than 20 programming languages, detecting vulnerabilities and risks at the code level and providing optimum remediation points to reduce vulnerability mitigation costs.
• IronscalescoreTechnology or IntegrationIronscales is a self-learning, AI-powered integrated email security platform that protects organisations against phishing attacks, helping prevent, detect and remediate attacks in seconds.
• PenteracoreTechnology or IntegrationPentera enables organizations to continuously validate the effectiveness of their cyber defenses against the latest threats through automated tests that simulate real attacks to identify security gaps.
• INDESIAstrategicStrategic or Co-development PartnerAckcent was selected as INDESIA's cybersecurity technology partner for protecting its industrial AI platform. INDESIA is the industrial alliance leading the development and adoption of industrial AI.
• GartnercoreGTM or Marketing PartnerAckcent is recognized by Gartner in multiple Market Guides since 2020, including MDR, OMSS, MSE, and Managed IT Services. This recognition provides third-party validation and analyst endorsement.
• PenteocoreGTM or Marketing PartnerAckcent ranked first in perceived quality in the Penteo 2022 Cybersecurity Report, rated 'Excellent' and recognized among global leaders, providing market credibility.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Arctic Wolf: Pure-play MDR and SOC-as-a-service provider delivering 24/7 managed detection and response with a similar subscription tier model to Ackcent's Resilient MDR. Both target mid-market and enterprise customers with managed security operations rather than pure-play endpoint products.
• eSentire: MDR-focused provider offering 24/7 threat detection, response, and managed risk services. Comparable to Ackcent in its managed detection and response thesis, incident response capabilities (esREACT), and multi-year analyst-as-extension model.
• Expel: Transparent, customer-centric MDR provider with a similar focus on mid-market and enterprise customers, integrating with existing security stacks (akin to Ackcent's OpenXDR). Compares on cloud-native delivery model and 24/7 SOC.
• ReliaQuest: Open XDR-based MDR provider offering enterprise-grade managed detection and response across endpoint, network, cloud, and identity. Closely comparable to Ackcent's OpenXDR platform-based Resilient MDR offering at the enterprise end of the market.

Broad incumbents

• Sophos: Global cybersecurity vendor offering Sophos MDR as a managed service layered on its own endpoint and network products. Broader portfolio player than Ackcent but competes for the same mid-market MDR budget with bundled EDR + MDR packages.
• Secureworks: Pure-play MSSP/MDR incumbent now part of Sophos, offering managed detection and response across Taegis XDR. Comparable managed cybersecurity services to Ackcent at greater scale and with a longer Gartner-recognized track record.
• CrowdStrike: Endpoint security incumbent offering Falcon Complete MDR as a fully managed service on its own Falcon platform. Competes with Ackcent in the MDR layer but with proprietary endpoint technology that gives it integration and unit-economics advantages.
• Palo Alto Networks (Unit 42 MDR): Global cybersecurity platform vendor offering Unit 42 MDR as a managed service. Currently a strategic technology partner to Ackcent (Palo Alto firewalls feed Ackcent's MDR tier), making it both a partner and a competitor in the wider MDR landscape.
• Trustwave: Established MSSP/MDR provider offering managed detection and response, managed SIEM, and cybersecurity advisory globally. Compares to Ackcent across managed SOC, advisory, and incident response service lines at larger scale.

Regional players

• S2 Grupo: Spanish cybersecurity services and operations provider headquartered in Valencia, offering SOC, MDR, and incident response to Spanish enterprises and public-sector clients. Closest regional comp to Ackcent on geography, language, ENS certification, and target customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ackcentsecurity
• LinkedInlinkedin.com/company/ackcent

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ackcent