What S&M Services does

S&M Services (legal entity: SOFTWARE Y MAINTENANCE S.L.) is a privately held Spanish IT services and consulting firm headquartered in Bilbao, with offices in Madrid, Barcelona, Vitoria-Gasteiz, Lisbon, Bogotá, Buenos Aires, Santiago de Chile, and Caracas. Founded circa 2000 and operating for more than 20 years, the firm was built around SAP resource provision and reports more than 230 professionals on SAP projects and a candidate network exceeding 3,000, covering SAP modules including FI, CO, MM, SD, PP, QM, PM, PS, HCM, Hybris, and S/4HANA.

The company's core offerings span four lines: AI and Blockchain services (IBM Watson-powered conversational text and voice bots, image recognition, intelligent translation, pattern search, and blockchain asset tokenization on Hyperledger); SAP consulting and staffing; custom software development using Java/J2EE, Node.js, Angular 6, and native and hybrid mobile for Android and iOS; and cloud infrastructure services via the S&M Cloud sub-brand with official partnerships across IBM Cloud, Microsoft Azure, AWS, Veeam, and ARSYS. Outsourcing, training, and the S&M Cloud resale motion round out the portfolio.

Revenue is generated primarily through professional services and managed services engagements (SAP consulting, custom development, IT outsourcing on multi-year contracts) and, more recently, through channel participation in Spain's government-subsidized digitalization programs Kit Digital and Kit Consulting as an Agente Digitalizador and authorized advisor serving Spanish SMEs. Customer segments are split between enterprise clients concentrated in the utilities sector and SMEs receiving subsidized digital transformation services. The firm is ISO 9001:2015 and ISO 14001:2015 certified.

Name

S&M Services

Legal name

SOFTWARE Y MAINTENANCE S.L.

Website

https://sm-services.es

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

S&M Services is a Spanish IT services firm providing SAP consulting and staffing, IBM Watson-based AI and blockchain solutions, custom software development, and multi-cloud infrastructure services to enterprise clients in the utilities sector and SMEs across Spain, Portugal, and Latin America.

Ownership category

akta.pro rank

Headquarters

HQ city

Bilbao

HQ country

Spain

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. IT Consulting & Professional Services: Placement of highly trained and experienced IT professionals at client sites for IT projects. Identifies best market resources according to client requirements. Services include SAP consulting, IT development, and technology consulting.
2. Custom Software Development & Outsourcing: Custom development, corrective-evolutionary-preventive maintenance, support, and testing from company facilities. Includes operations outsourcing where clients delegate IT operations. ROI-focused management model covering economic-financial, human resources, and quality-production levels.
3. Kit Digital & Kit Consulting (Digital Transformation Subsidies): As an authorized Agente Digitalizador and Kit Consulting advisor under Spain's government digitalization subsidy programs, S&M Services earns fees for implementing digital solutions (websites, e-commerce, CRM, BI, cybersecurity, etc.) for SMEs, partially funded by government grants.
4. Training Services: Classroom, online, and hybrid training programs including tailored 'ad hoc' training, mentoring for implementation, and complete training outsourcing for corporate clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

S&M Services is a Spanish IT consulting and technology services firm that places specialized IT professionals (primarily SAP) at client sites and delivers custom software development, IT outsourcing, AI and blockchain solutions, and cloud infrastructure services. With more than 230 SAP professionals in projects and a 3,000+ candidate network, the company serves enterprises and SMEs across Spain and Latin America, including as an authorized Agente Digitalizador for Spain's Kit Digital and Kit Consulting government programs.

Product overview

S&M Services offers a portfolio of technology services organized around four core pillars: AI & Blockchain services powered by IBM Watson; SAP consulting and staffing with over 230 professionals; custom IT development using Java/J2EE, Node.js, Angular, and mobile technologies; and cloud infrastructure services through partnerships with IBM Cloud, Microsoft Azure, and AWS. The company also provides outsourcing services, training, and serves as an authorized agent for Spain's Kit Digital and Kit Consulting government digitalization programs. A dedicated S&M Cloud division handles cloud services through partnerships with Microsoft, IBM, Veeam, and ARSYS.

Differentiator

Problem solved

Functional benefit

Brands

• S&M Cloud: Specialized cloud services division, partners with Microsoft, IBM, Veeam and ARSYS.

Products and services

• SAP Services SAP consulting and staffing services covering all SAP modules (FI, CO, MM, SD, PP, QM, PM, PS, HCM, Hybris) with specialization in S/4HANA, ABAP, and HANA implementations, primarily serving enterprise clients in the utilities sector and beyond.
• Artificial Intelligence & Blockchain
• IT Development Custom software development services using Java/J2EE/JEE, Node JS, Angular 6, and native and hybrid mobile development for Android and iOS, with cloud infrastructure and platform capabilities.
• Outsourcing Services Software factory and operations outsourcing providing development, corrective-evolutionary-preventive maintenance, support, and testing from company facilities, with an ROI-focused management model covering economic-financial, human resources, and quality-production levels.
• Infrastructure and Cloud Cloud solutions and services providing Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS) offerings through specialized partnerships with IBM Cloud, Microsoft Azure, and Amazon Web Services.
• Kit Consulting Spanish government-funded digital transformation advisory program for SMEs providing consulting in AI advisory, data analytics, digital sales, cybersecurity, business process management, and 360° digital strategy, with subsidies ranging from €12,000 to €24,000 based on company size.
• Kit Digital Spanish government-funded digitalization initiative for SMEs offering solutions including website/presence, e-commerce, social media management, electronic invoicing, CRM, BI/analytics, virtual office, process management, and cybersecurity, with subsidies up to €6,000 per SME.
• Training Services Classroom, online, and hybrid IT training programs including tailored 'ad hoc' training, mentoring for implementation, and complete training outsourcing for corporate clients.
• S&M Cloud Specialized cloud services division with official partnerships with Microsoft, IBM, Veeam, and ARSYS, providing cloud infrastructure, hosting, backup, and data management solutions.

Quantifiable outcome

• More than 230 SAP professionals deployed in client projects
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• IBM CloudcoreTechnology or IntegrationS&M Services is a specialized partner in IBM Cloud, providing infrastructure, platform, and software as a service solutions (IaaS, SaaS, PaaS). The company is the national benchmark in AI on IBM Watson.
• Microsoft AzurecoreTechnology or IntegrationS&M Services is a specialized partner in Microsoft Azure, providing cloud infrastructure and platform services.
• Amazon Web Services (AWS)coreTechnology or IntegrationS&M Services is a specialized partner in Amazon Web Services, providing cloud infrastructure and platform solutions.
• Microsoft (S&M Cloud)coreTechnology or IntegrationS&M Cloud division, an official partner of Microsoft, provides specialized cloud services and solutions.
• IBM (S&M Cloud)coreTechnology or IntegrationS&M Cloud division, an official partner of IBM, provides specialized cloud services and solutions.
• Kit Digital (Government of Spain)coreChannel Partner/ Reseller/ DistributorS&M Services is an official Agente Digitalizador (Digitalizing Agent) for Spain's Kit Digital program, part of the Recovery, Transformation, and Resilience Plan funded by the EU Next Generation EU. They implement subsidized digital solutions for Spanish SMEs.
• Kit Consulting (Government of Spain / Red.es)coreImplementation/ SI/ Consulting PartnerS&M Services is an authorized advisor in the Kit Consulting program, providing specialized digital advisory services (AI, data analytics, digital sales, cybersecurity, process management, 360° digital transformation) to Spanish SMEs, with subsidies of up to €24,000.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Market position

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/sm-services-cloud

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about S&M Services