IT Relation
- Company typePrivate
- Founded2025
- HeadquartersHerning, Denmark
- Headcount51–100
- GTM typeB2B
- OfferingServices
What IT Relation does
IT Relation is a Danish IT outsourcing and managed-services provider, founded in 2003 and headquartered in Herning, delivering a comprehensive enterprise IT portfolio to Danish SMBs and enterprises. Its service catalogue spans cybersecurity (a Cyber Defence Center with continuous monitoring and incident response), cloud services (including hybrid cloud and hosting), modern workplace (Microsoft 365 and Copilot), networking, hardware procurement, ERP and CRM (Dynamics 365), business intelligence, database management, IT outsourcing, backup and disaster recovery, 24/7 ServiceDesk, and AI services (M365 Copilot, Dynamics 365 Copilot, AI-video). Technology is built on a managed-services operating model with a customer portal (itsm.itm8.com/HEAT), TeamViewer-based remote support, and certified process delivery across all major IT domains.
The company operates a direct-sales go-to-market with segmented support phone lines preserving legacy client relationships from acquired brands (Front-data, SoftCom, WWI, AC IntelliCom, It-afdelingen, TechBiz, among others), supported by a webshop (webshop.itm8.com) for hardware and software sales. Revenue is generated through quote-based multi-year managed-services contracts, professional IT consulting, and hardware/software resale. Following the April 2025 merger into itm8 alongside 12 other subsidiaries, IT Relation operates as part of a unified Danish IT group employing over 600 specialists across offices in Herning, Aalborg, Viby, Aarhus, Copenhagen, Esbjerg, Odense, and Kolding, with a stated vision of being customers' digital compass across all enterprise IT needs. The core partnership stack is anchored on Microsoft (Azure, M365, Dynamics 365, Copilot), supplemented by Zabbix for monitoring and TeamViewer for remote support.
IT Relation firmographics
Firmographics- Name
- IT Relation
- Legal name
- IT RELATION A/S
- Website
- https://itrelation.dk
- Company type
- Private
- Founded year
- 2025
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
IT Relation industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
Keywords
Where IT Relation is headquartered
LocationHeadquarters
- HQ city
- Herning
- HQ country
- Denmark
- HQ region
- Europe
Offices3 records
Markets served
IT Relation business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Ongoing IT management and operations services including infrastructure management, security monitoring, cloud services, and workplace support. Services delivered through certified processes and mature operational procedures.
- IT Consulting and Advisory: Strategic IT consulting including digital transformation, IT strategy, and trusted advisory services helping businesses optimize their technology investments.
- Hardware and Software Sales: Sale of IT equipment including hardware, meeting room solutions, and lifecycle management. Products available through e-commerce platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
IT Relation product offering
Product offeringCore offering
IT Relation provides managed IT services and IT outsourcing to Danish businesses, covering cybersecurity operations (Cyber Defence Center), cloud services, modern workplace solutions, 24/7 ServiceDesk support, ERP and business systems, network solutions, and hardware/software procurement. Following the April 2025 merger with itm8, the combined entity deploys 600+ specialists across security, cloud, networking, hardware, and modern workplace domains to deliver end-to-end enterprise IT services.
Product overview
IT Relation (now part of itm8) offers a comprehensive IT services portfolio covering the full enterprise IT lifecycle. The portfolio is organized into core service domains including IT Security (Cyber Defence Center), Cloud Services (with hybrid cloud options), Modern Workplace (including Microsoft 365 Copilot and Dynamics 365 Copilot), 24/7 ServiceDesk, ERP/Business Systems, Business Intelligence, Network Solutions, Database Management, IT Outsourcing, and Backup/Disaster Recovery. Additional offerings include hardware/software procurement, business telephony, FutureForms, and AI-powered services. The company employs over 600 specialists and has consolidated under the itm8 brand to provide a unified digital transformation and security services offering with local presence across Danish cities (Herning, Aalborg, Viby, Aarhus, Copenhagen, Esbjerg, Odense, Kolding).
Differentiator
Problem solved
Functional benefit
Products and services
- IT Security / Cyber Defence Center Comprehensive IT security services including strategic security planning, Cyber Defence Center operations, incident response, and security audits to protect business operations for Danish enterprises.
- Cloud Services
- Modern Workplace
- ServiceDesk (24/7)
- ERP / Business Systems
- Customer Engagement (CRM)
- Business Intelligence
- Network Solutions
- Hardware & Software
- Backup & Disaster Recovery
- IT Outsourcing
- Database Management
- Consulting Services
- Managed Services / Application Management
- Datacenter & Hosting
- Business Telephony
- Microsoft 365 Solutions
Companies that use IT Relation
Customer profileSegments1 record
Ideal customer profiles1 record
IT Relation technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature3 records
IT Relation partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreMicrosoft partnership providing Dynamics 365, Microsoft 365, Azure cloud solutions, Modern Workplace, Copilot AI capabilities, and cost control tools. IT Relation operates as a Microsoft solution provider offering ERP, CRM, Business Intelligence, and cloud applications.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
IT Relation competitors and assessment
Company assessmentDirect peers
- Atea Denmark: Norway-headquartered Nordic IT infrastructure and services group with a large Danish operation; competes head-on with itm8/IT Relation in hardware, networking, cloud, ServiceDesk and managed services for the same Danish SMB-to-enterprise segment.
- KMD A/S: One of Denmark's largest domestic IT services and software providers, owned by NEC; serves Danish municipalities, government and enterprises with ERP, payroll, cloud and managed services - directly comparable in scale and vertical coverage to IT Relation/itm8.
- Columbus A/S: Danish-headquartered Microsoft Dynamics and ERP specialist competing for the same Microsoft-stack ERP/CRM and BI opportunities (Dynamics 365, Business Intelligence) that anchor IT Relation's Modern Workplace and ERP practice.
- NNIT A/S: Danish-headquartered IT services and infrastructure provider (Novo Holdings-owned) offering managed services, cloud, application management and security; overlaps directly with IT Relation's ServiceDesk, cloud, and outsourcing portfolio in the Danish market.
- itm8 Group: Parent entity formed by the April 2025 merger; IT Relation is now one of 13 constituent brands under itm8. Operates the identical security, cloud, modern workplace, ERP, and ServiceDesk portfolio across Denmark, making it the most direct comparator for the combined post-merger business.
Broad incumbents
- Accenture Denmark: Global consulting and SI with a Danish presence; competes for large-scale digital transformation, cloud migration and AI/Copilot deployments for the same Danish enterprises IT Relation/itm8 serves, representing the ceiling competitor for upmarket deals.
- CGI Denmark: Global IT services and systems integrator with a sizeable Danish practice; competes with IT Relation/itm8 for Danish enterprise outsourcing, application management, and infrastructure deals, but with a much wider geographic and vertical footprint.
- TietoEVRY (Tietoevry): Finland/Norway-based large Nordic IT services and software group; broad portfolio overlaps with IT Relation/itm8 across cloud, managed services, ERP and modern workplace, but operates at significantly larger scale and across multiple Nordic countries.
- Capgemini Denmark: Global SI with a Danish practice; targets the same large-enterprise digital transformation, cloud and AI mandates, presenting both an incumbent threat and a benchmark for the kind of larger deals IT Relation/itm8 could pursue through upsell.
Emerging players
- Trifork Holding: Swiss/Danish digital services and software firm with strong Danish presence; competes in modern workplace, cloud-native development, and AI services for similar Danish enterprise customers, though more weighted toward custom software and DevOps than IT Relation's managed services focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
IT Relation social profiles
Digital presenceIT Relation financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Relation leadership team
Management profileNumber of profiles
Profiles1 record
IT Relation funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Relation M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Relation
What does IT Relation do?
IT Relation provides managed IT services and IT outsourcing to Danish businesses, covering cybersecurity operations (Cyber Defence Center), cloud services, modern workplace solutions, 24/7 ServiceDesk support, ERP and business systems, network solutions, and hardware/software procurement. Following the April 2025 merger with itm8, the combined entity deploys 600+ specialists across security, cloud, networking, hardware, and modern workplace domains to deliver end-to-end enterprise IT services.
Is IT Relation a public or private company?
IT Relation is a private company. It is classified as corporate owned and is currently acquired.
When was IT Relation founded?
IT Relation was founded in 2025. It employs 51 to 100 people.
Where is IT Relation based?
IT Relation is headquartered in Herning, Denmark, in the Europe region.
How does IT Relation make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting and Advisory and hardware and Software Sales.
Who are IT Relation's main competitors?
Direct peers on record are Atea Denmark, KMD A/S, Columbus A/S, NNIT A/S and itm8 Group. Broad incumbents are Accenture Denmark, CGI Denmark, TietoEVRY (Tietoevry) and Capgemini Denmark. Trifork Holding is listed as an emerging player.
Does IT Relation have an API?
No public API is recorded for IT Relation.
What industry is IT Relation in?
IT Relation's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAJAD, ITSM Tooling Integration, Automation & Orchestration. Its NAICS code is 5415 and its SIC code is 7373.