Pac Global Insurance Brokerage

What Pac Global Insurance Brokerage does

Pac Global Insurance Brokerage is a specialty insurance brokerage founded in 1988 and headquartered in El Segundo, California, focused exclusively on marine cargo and transportation insurance for the global logistics value chain. Its core customers are freight forwarders, customs brokers, import/export operations, household goods movers, and general merchandise logistics companies, all of which require coverage for goods in transit across international borders, oceans, and domestic routes. The product platform centers on Marine Cargo Insurance and Transportation Insurance Programs, with add-on modules for Customhouse Brokerage, Legal Liability, Errors & Omissions, Surety Bonds, and specialty logistics coverages, supported by a dedicated claims division with binding adjustment and settlement authority.\n\nThe firm's technology stack is centered on interactive online portals (marine-cargo.heffins.com) that enable remote quote requests, declaration issuance, customizable certificate and inventory form generation, and claim filing for freight forwarders. Its core differentiator is in-house underwriting authority combined with exclusive carrier access, allowing faster quoting and direct claims settlement without carrier intermediation. Distribution runs through direct phone sales, enterprise field sales led by marine cargo specialists, online self-service, and consultation requests, supplemented by Heffernan-wide marketing channels (LinkedIn, content, webinars, referral programs).\n\nRevenue is generated entirely through insurance brokerage commissions on policies placed with carriers (transaction-fee model), with no disclosed pricing or premium volume. The firm has been acquired by Heffernan Insurance Brokers and now operates as a specialty marine cargo division within Heffernan's broader commercial, personal, and health insurance platform, with existing client services redirected to Heffernan's website and infrastructure.

Name

Pac Global Insurance Brokerage

Legal name

Pac Global Insurance Brokerage

Website

https://pacglobalins.com

Company type

Private

Founded year

1988

Operating status

Acquired

Headcount range

11–50 employees

Short description

Pac Global Insurance Brokerage is a specialty insurance brokerage (founded 1988, El Segundo, CA) providing marine cargo and transportation insurance to freight forwarders, customs brokers, and import/export operations globally, now operating as a division of Heffernan Insurance Brokers.

Ownership category

akta.pro rank

Product category

Marine Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

akta.pro secondary industry

Commercial Lines Insurance Brokerage (FSAEADAB)

Keywords

• Marine cargo insurance
• Transportation insurance
• Freight forwarder insurance
• Customs broker coverage
• Logistics risk management

Headquarters

HQ city

El Segundo

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Insurance Brokerage Commissions: Revenue generated through commissions on insurance policies placed with insurance carriers. As an insurance broker, the company earns commissions from insurers for placing coverage for freight forwarders, logistics companies, and import/export operations.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Pac Global Insurance Brokerage is an international insurance brokerage that places marine cargo and transportation insurance policies with carriers on behalf of freight forwarders, customs brokers, logistics companies, and import/export operations. The firm designs specialized coverage programs for general merchandise, household goods, customhouse brokerage, legal liability, errors & omissions, and surety bonds, and runs an interactive online portal for remote declaration issuance and claim reporting.

Product overview

Pac Global Insurance Brokerage offers a unified Marine Cargo and Transportation Insurance platform providing specialized coverage for freight forwarders, customs brokers, and import/export operations globally. Following its acquisition by Heffernan Insurance Brokers, the core offerings center on Marine Cargo insurance and Transportation Insurance Programs, which include specialty modules for General Merchandise Logistics, Household Goods Logistics, Customhouse Brokerage, Legal Liability, Errors & Omissions, Surety Bonds, and Special Projects. The platform differentiates through in-house underwriting authority, exclusive carrier access, a dedicated claims division with direct settlement authority, and interactive online tools for remote declaration issuance and claim reporting. Services are supported by a full-service claims advocacy team and sales tracking tools for cargo insurance.

Differentiator

Problem solved

Functional benefit

Products and services

• Marine Cargo Insurance
• Transportation Insurance Programs
• General Merchandise Logistics Insurance
• Household Goods Logistics Insurance
• Customhouse Brokerage Insurance
• Legal Liability Insurance
• Errors & Omissions Insurance
• Surety Bonds
• Claim Administration

Quantifiable outcome

• Faster, more flexible quoting through in-house underwriting authority
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Lockton: Lockton operates a dedicated Marine Practice that places cargo, hull, and liability coverage for shippers and freight forwarders globally, making it the closest direct specialty competitor to Pac Global's marine cargo book.
• Brown & Riding: Brown & Riding is a specialty wholesale broker with a Marine division placing cargo, hull, and marine liability coverage, comparable to Pac Global's specialty marine cargo brokerage focus and similar mid-market customer orientation.
• RPS Bollinger Insurance: RPS Bollinger (part of RPS) is a specialty broker placing marine cargo, ocean cargo, and transportation coverage for logistics operators, closely mirroring Pac Global's marine cargo and customs broker customer profile.
• Falvey Insurance Group: Falvey Insurance Group operates a marine cargo and logistics specialty practice serving freight forwarders and shippers, putting it in direct competition with Pac Global for the same niche specialty business.
• Worldwide Facilities: Worldwide Facilities is a specialty wholesale broker with marine and transportation lines serving freight forwarders and logistics operators, directly comparable in specialty, customer base, and mid-market positioning to Pac Global.

Broad incumbents

• Marsh: Marsh's Marine Practice serves large logistics and trade clients with cargo, stock throughput, and marine liability placements, overlapping Pac Global's commercial offering but as part of a much broader global brokerage portfolio.
• Aon: Aon's Marine and Logistics practice places cargo and transit insurance for global freight operators, directly addressing the same freight forwarder and customs broker segment as Pac Global but at vastly greater scale and geographic reach.
• Heffernan Insurance Brokers: Heffernan Insurance Brokers is the strategic acquirer of Pac Global and now houses the marine cargo practice within its broader commercial brokerage; overlap exists in transportation and specialty placement strategy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pac Global Insurance Brokerage