Orchard Information Systems
Orchard Information Systems is a UK-based software company, founded in 1979 and operating as the UK social housing arm of MRI Software, providing housing management, finance, asset, repairs and digital modules to 950+ housing associations and local authorities.
- Company typePrivate
- Founded1979
- HeadquartersNewcastle Upon Tyne, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Orchard Information Systems does
Orchard Information Systems is a UK-based software company founded in 1979 and headquartered in Newcastle Upon Tyne, specialising in social housing management technology. The company operates as the UK social housing arm of MRI Software LLC, with an EMEA headquarters at 9 King Street, London. Its platform supports housing associations and local authorities with housing and tenancy management, rent arrears, CRM, finance, asset and repairs, housing options (including homelessness and rough sleeper case management), and digital essentials such as resident self-service portals and electronic signatures, all unified through the MRI Agora connected platform. The company reports 950+ social housing clients across the UK and Ireland and claims support for 82% of UK & Ireland social housing units; globally, MRI Software manages 23 million units across 170+ countries with 45,000+ clients.
Revenue is generated through three streams: subscription-based software licenses and modular SaaS, professional services (implementation, training and recurring packages via the Training Academy), and managed IT services (real-time monitoring, hosted backup, disaster recovery, application support). Pricing is quote-based and contract terms are multi-year, sold via direct enterprise field sales teams with 'Request Demo' and 'Book a demo' CTAs, supported by content marketing, webinars, events and LinkedIn. Customer segments are segmented vertically, with primary focus on housing associations and local authorities, and secondary exposure to asset & property management and finance & accounting use cases.
The competitive position rests on 45+ years of sector experience, deep integration with UK legislative requirements (Tenant Satisfaction Measures, homelessness duties), and a broad module set that allows cross-sell into existing accounts. Strategic activity is limited in the disclosed data, with the only confirmed inorganic move being the January 2020 acquisition of InterNETalia. AI capabilities are not documented for the Orchard social housing product surface despite an 'AI for real estate' initiative at the parent level.
Orchard Information Systems firmographics
Firmographics- Name
- Orchard Information Systems
- Legal name
- MRI Software LLC
- Website
- https://orchard-systems.co.uk
- Company type
- Private
- Founded year
- 1979
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Orchard Information Systems is a UK-based software company, founded in 1979 and operating as the UK social housing arm of MRI Software, providing housing management, finance, asset, repairs and digital modules to 950+ housing associations and local authorities.
- Ownership category
- akta.pro rank
Orchard Information Systems industry classification
Industry- Product category
- Social Housing Management Software
- NAICS
- Information (51)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Asset Management (ITAM) Platforms (HDAEALAD)
- akta.pro secondary industries
- IT Knowledge Management & Service Desk Platforms (HDAEALAH), Data Strategy & Governance Services (BPAEAHAA)
Keywords
Where Orchard Information Systems is headquartered
LocationHeadquarters
- HQ city
- Newcastle Upon Tyne
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Orchard Information Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
Revenue model
- Software Licenses and Subscriptions: Comprehensive software solution sets for social housing including housing and tenancy management, finance management, asset and repairs, housing options, and digital essentials delivered via modular cloud-based platform.
- Professional Services: Implementation, training, and consulting services including the Training Academy and recurring professional services packages.
- Managed IT Services: Technology services including real-time monitoring, planned maintenance, out of hours cover, daily system checks, upgrades, application support, and scalable hosted backup and disaster recovery.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise modular solution |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Orchard Information Systems product offering
Product offeringCore offering
Orchard Information Systems sells a modular, cloud-based software suite for the UK social housing sector, covering housing and tenancy management, finance management, asset and repairs, housing options, and digital essentials. The suite is delivered through the connected MRI Agora platform and complemented by managed IT services, professional services, training, and the myMRI client portal.
Product overview
MRI Software offers a comprehensive platform-plus-modules architecture for the social housing sector in the UK. The core offering consists of integrated modules including Housing and Tenancy Management, Finance Management, Asset and Repairs, Housing Options, and Digital Essentials, all supported by Managed IT Services. Built on the MRI Agora connected technology platform, the solution provides unified views through MRI Agora Insights dashboard. Key products include MRI Horizon for property management, Resolve for anti-social behaviour management (30 years), Find My Engineer for service accountability, Financial Modelling Software for forecasting, and a CRM system providing 360-degree customer visibility. The myMRI client portal provides access to training and support services.
Differentiator
Problem solved
Functional benefit
Brands
- MRI Agora: Connected technology platform for housing management
- MRI Horizon
- Resolve
Products and services
- Housing & Tenancy Management
Quantifiable outcome
- 82% of UK social housing units supported by MRI
- +2 more outcomes
Companies that use Orchard Information Systems
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
Orchard Information Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Orchard Information Systems partnerships and signals
Strategic signalScale indicators8 records
Recent moves5 records
Expansion highlights5 records
Orchard Information Systems competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Orchard Information Systems social profiles
Digital presenceOrchard Information Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Orchard Information Systems leadership team
Management profileNumber of profiles
Orchard Information Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Orchard Information Systems M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Orchard Information Systems
What does Orchard Information Systems do?
Orchard Information Systems sells a modular, cloud-based software suite for the UK social housing sector, covering housing and tenancy management, finance management, asset and repairs, housing options, and digital essentials. The suite is delivered through the connected MRI Agora platform and complemented by managed IT services, professional services, training, and the myMRI client portal.
When was Orchard Information Systems founded?
Orchard Information Systems was founded in 1979. It employs 51 to 100 people.
Where is Orchard Information Systems based?
Orchard Information Systems is headquartered in Newcastle Upon Tyne, United Kingdom, in the Europe region.
How does Orchard Information Systems make money?
Three revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are professional Services and managed IT Services.
Does Orchard Information Systems have an API?
No public API is recorded for Orchard Information Systems.
What industry is Orchard Information Systems in?
Orchard Information Systems's product category is Social Housing Management Software. Its primary akta.pro industry code is HDAEALAD, IT Asset Management (ITAM) Platforms, with a secondary code of HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 51 and its SIC code is 7372.