Vermont Department of Health
The Vermont Department of Health is the State of Vermont's public health agency, established in 1895 and headquartered in Waterbury. It serves all Vermont residents through 12 local health offices, delivering disease surveillance, immunizations, vital records, and a statewide substance use treatment and recovery system anchored by VT Helplink and Recovery Support Services.
- Company typePrivate
- Founded1895
- HeadquartersBurlington, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Vermont Department of Health does
The Vermont Department of Health (VDH) is the State of Vermont's public health agency, established in 1895 and headquartered at 280 State Drive, Waterbury, Vermont. The agency employs 251–500 staff and serves all Vermont residents through a statewide network of 12 local health offices spanning Barre, Bennington, Brattleboro, Burlington, Middlebury, Morrisville, Newport, Rutland, Springfield, St. Albans, St. Johnsbury, and White River Junction. VDH's mandate covers disease surveillance and outbreak response, immunizations, maternal and child health, WIC nutrition programs, vital records management, environmental health protection, emergency preparedness, and the full continuum of substance use prevention, treatment, harm reduction, and recovery services. Primary customer segments include the general Vermont public, people with substance use disorders, healthcare professionals, local municipalities, and families with children.
VDH's core digital products include VT Helplink (a 24/7 confidential referral platform reachable via phone at 802-565-LINK, text, and online chat for alcohol and drug services), the Recovery Support Services (RSS) program (a Medicaid-reimbursable benefit administered through certified Recovery Services Organizations), the Vermont Immunization Registry, the Vermont Prescription Monitoring System (VPMS), the Electronic Death Registration System, the Overdose Dashboard, vital records ordering, and public health laboratory testing. Supporting infrastructure includes electronic case reporting, lab result reporting, public health surveillance systems, and the HealthVermont.gov website with translated health information in Spanish, Arabic, Nepali, and other languages. These systems function as interconnected public health infrastructure rather than a unified software platform.
As a state government entity under Vermont's Agency of Human Services, VDH is funded primarily through state appropriations and federal grants. Most services are delivered free to Vermont residents; certified vital records copies cost $10 each. A new Medicaid-reimbursable Recovery Support Services benefit is being established under the Vermont Medicaid State Plan, with billing expected to begin July 1, 2027. Operational leadership is provided by Health Commissioner Dr. Rick Hildebrant, with Deputy Commissioner Kelly Dougherty overseeing substance use programs. The agency partners with healthcare providers, Recovery Centers, nonprofit recovery residences, Prevention Works!VT, the Vermont Alliance for Recovery Residences (VTARR), and the Vermont Office of Professional Regulation (OPR) to deliver coordinated care. Recent measurable outcomes include a 5% decline in opioid overdose deaths (231 in 2023 vs. 244 in 2022 — the first decline since 2019) and expansion of low-level residential treatment beds from 28 to 55 statewide.
Vermont Department of Health firmographics
Firmographics- Name
- Vermont Department of Health
- Legal name
- Vermont Department of Health
- Website
- https://healthvermont.gov
- Company type
- Private
- Founded year
- 1895
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- The Vermont Department of Health is the State of Vermont's public health agency, established in 1895 and headquartered in Waterbury. It serves all Vermont residents through 12 local health offices, delivering disease surveillance, immunizations, vital records, and a statewide substance use treatment and recovery system anchored by VT Helplink and Recovery Support Services.
- Ownership category
- akta.pro rank
Vermont Department of Health industry classification
Industry- Product category
- Public Health Services
- NAICS
- Administration of Public Health Programs (92312), Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Substance Use, Addiction & Harm Reduction Health Departments (HLAJAAAM)
- akta.pro secondary industries
- Behavioral Health & Substance Use Public Health Programs (BPAIAJAK), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD), Pharmacovigilance, Medication Safety & Controlled Substance Diversion Monitoring (HLAFALAN), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)
Keywords
Where Vermont Department of Health is headquartered
LocationHeadquarters
- HQ city
- Burlington
- HQ country
- United States
- HQ region
- North America
Offices13 records
Markets served
Vermont Department of Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- State Government Appropriations: Primary funding from Vermont state government appropriations as the state's public health agency for over 130 years.
- Medicaid Reimbursements: Recovery Support Services being established as a Medicaid-reimbursable benefit under the Vermont Medicaid State Plan, with billing expected to begin July 1, 2027.
- Federal Grants: Grant funding from federal and state sources to support substance use prevention, treatment, and recovery programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free public health services |
| Unit Pricing | Pay-as-you-go | Vital records - certified copies |
Distribution channels5 records
Marketing channels8 records
Vermont Department of Health product offering
Product offeringCore offering
The Vermont Department of Health operates as Vermont's state public health agency, delivering disease prevention, immunizations, substance use treatment and recovery support, vital records, environmental health, public health laboratory testing, and health surveillance services to all Vermont residents. Its core digital and programmatic offerings include the VT Helplink 24/7 substance use referral service, Recovery Support Services (a Medicaid-reimbursable recovery benefit), the Vermont Immunization Registry, the Vermont Prescription Monitoring System, the Overdose Dashboard, and an Electronic Death Registration System, supported by 12 local health offices distributed across the state.
Product overview
The Vermont Department of Health operates as the state's public health agency offering a broad portfolio of health information, clinical services, and data systems. The core digital products include VTHelplink (a 24/7 referral platform accessible via phone, text, and web), the Recovery Support Services (RSS) program (a Medicaid-reimbursable benefit for substance use recovery including peer recovery coaching), the Vermont Immunization Registry, and the Vermont Prescription Monitoring System. Supporting services include public health laboratory testing, overdose surveillance dashboards, vital records ordering, and a statewide network of local health offices. The department also provides health data dashboards for tick activity, suicide surveillance, and population health metrics. These products function as interconnected public health infrastructure rather than a unified software platform.
Differentiator
Problem solved
Functional benefit
Brands
- VT Helplink: Vermont's statewide resource for alcohol and drug use support services, providing information and referrals 24/7 via phone, chat, and text.
- Recovery Support Services (RSS)
- VTarr (Vermont Alliance for Recovery Residences)
- HealthVermont.gov
- KnowOD
- Hub and Spoke
Products and services
- VT Helplink
- Recovery Support Services (RSS)
- Vermont Immunization Registry
- Vermont Prescription Monitoring System (VPMS)
- Public Health Laboratory Services
- Overdose Dashboard
- Local Health Offices
- Vital Records Services
Quantifiable outcome
- First decrease in opioid overdose deaths since 2019 - 5% reduction from 244 deaths in 2022 to 231 in 2023
- +2 more outcomes
Companies that use Vermont Department of Health
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles5 records
Vermont Department of Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Vermont Department of Health partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, strategic and foundational.
- Valley VistacoreOpened 27 new residential treatment beds at Vergennes facility in partnership with VDH, expanding statewide low-level residential substance use treatment capacity from 28 to 55 beds.
- VT Helplink Partner Distribution SitescoreCommunity-based organizations distributing naloxone and providing overdose response training, opioid misuse prevention, and treatment referrals across Vermont.
- Prevention Works!VTcoreAuthorized credentialing body for IC&RC Certified Recovery Coach credentials required for Vermont Peer Recovery Support Specialist (PRSS) certification. Provides training and certification pathway for recovery coaches.
- Vermont Office of Professional Regulation (OPR)coreOversees PRSS certification through administrative rules and certification process for Peer Recovery Support Specialists and Peer Support Providers.
- Vermont Alliance for Recovery Residences (VTARR)coreCertifies recovery residences in Vermont based on national NARR quality standards. Ensures safe, ethical recovery housing meets established quality benchmarks.
- Fletcher GroupstrategicPartnered to inventory recovery residences in Vermont and recommend data collection systems and outcomes measures per Act 163 legislation.
- National Association of Recovery Residences (NARR)foundationalEstablishes national quality standards for recovery residences that VTARR uses as the basis for Vermont certification.
- International Certification and Reciprocity Consortium (IC&RC)foundationalSets international standards for recovery coach credentials; Vermont PRSS certification requires IC&RC Certified Recovery Coach credential.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Vermont Department of Health competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Vermont Department of Health social profiles
Digital presenceVermont Department of Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vermont Department of Health leadership team
Management profileNumber of profiles
Profiles2 records
Vermont Department of Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vermont Department of Health M&A and investment
M&A and investmentM&A
Investments12 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vermont Department of Health
What does Vermont Department of Health do?
The Vermont Department of Health operates as Vermont's state public health agency, delivering disease prevention, immunizations, substance use treatment and recovery support, vital records, environmental health, public health laboratory testing, and health surveillance services to all Vermont residents. Its core digital and programmatic offerings include the VT Helplink 24/7 substance use referral service, Recovery Support Services (a Medicaid-reimbursable recovery benefit), the Vermont Immunization Registry, the Vermont Prescription Monitoring System, the Overdose Dashboard, and an Electronic Death Registration System, supported by 12 local health offices distributed across the state.
Is Vermont Department of Health a public or private company?
Vermont Department of Health is a private company. It is classified as state government owned and is currently operating.
When was Vermont Department of Health founded?
Vermont Department of Health was founded in 1895. It employs 251 to 500 people.
Where is Vermont Department of Health based?
Vermont Department of Health is headquartered in Burlington, United States, in the North America region.
How does Vermont Department of Health make money?
Three revenue lines are on record. State Government Appropriations are the primary driver. The others are medicaid Reimbursements and federal Grants.
Does Vermont Department of Health have an API?
No public API is recorded for Vermont Department of Health.
What industry is Vermont Department of Health in?
Vermont Department of Health's product category is Public Health Services. Its primary akta.pro industry code is HLAJAAAM, Substance Use, Addiction & Harm Reduction Health Departments, with a secondary code of BPAIAJAK, Behavioral Health & Substance Use Public Health Programs. Its NAICS code is 92312 and its SIC code is 8000.