What Consolidated Property Services does

BIC Consolidated is an Australian B2B property services provider formed through the merger of BIC Services and Consolidated Property Services, two long-established Australian property service suppliers. The company delivers a full range of commercial cleaning, waste management, hygiene services, window cleaning, infection control cleaning, technical/emergency cleaning, and facility consumables to enterprise and government customers across seven core sectors: offices and workplaces, retail, education, government, entertainment, aviation, and industrial. Its customer base comprises Australia's leading property owners, occupiers, investors, government agencies, and large-format operators in retail, aviation, and industrial segments.

Service delivery is orchestrated through the proprietary Integrated Customer Experience Platform (ICXP), a real-time customer-centric service management system that supports immediate issue notification, response coordination, and a blend of autonomous and specialist cleaning workflows. The company operates a national footprint via five offices (Adelaide, Brisbane, Perth, Melbourne, and Sydney) covering every Australian State and Territory, and directly employs 6,000+ staff on Award wages — a notable direct-employment model in a sector reliant on subcontracting.

Revenue is generated through long-term contractual arrangements with enterprise and government customers under a subscription/recurring model with monthly billing. Pricing is not publicly disclosed and is tailored per contract. Distribution is direct-to-business via enterprise field sales and direct government contracting; no third-party reseller channel is in evidence. The company is privately held, with no public listing, venture, or private equity funding disclosed in available source material.

Name

Consolidated Property Services

Legal name

B.I.C. Services Pty. Ltd trading as BIC Consolidated

Website

https://consolidated.com.au

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Consolidated Property Services (trading as BIC Consolidated) is an Australian B2B property services provider delivering commercial cleaning, waste management, hygiene, infection control, and facility supplies to enterprise and government customers across offices, retail, education, government, entertainment, aviation, and industrial sectors, via its proprietary ICXP platform and 6,000+ directly employed staff.

Ownership category

akta.pro rank

Product category

Commercial Cleaning & Facility Services

NAICS

Administrative and Support Services (561)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)

Keywords

• Commercial cleaning services
• Facility management
• Property services
• Waste management
• Infection control cleaning

Headquarters

HQ city

South Melbourne

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Property Services Delivery: BIC Consolidated generates revenue through the delivery of contracted property services including commercial cleaning, waste management, hygiene services, window cleaning, infection control cleaning, technical/emergency cleaning, and facility supplies/consumables. Services are provided to commercial offices, retail destinations, education precincts, government facilities, entertainment venues, aviation facilities, and industrial sites across Australia. Revenue is derived from long-term service partnerships and contracts with enterprise and government customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Consolidated Property Services, operating as BIC Consolidated, delivers commercial cleaning, waste management, hygiene services, window cleaning, infection control cleaning, technical/emergency cleaning, and facility consumables across Australia. Services are delivered through a directly employed workforce of 6,000+ staff and orchestrated via the proprietary Integrated Customer Experience Platform (ICXP) for real-time service management. The company serves offices, retail, education, government, entertainment, aviation, and industrial facilities through tailored B2B contracts.

Product overview

BIC Consolidated operates as a multi-service property services company offering a unified portfolio of cleaning and facility management services across Australia. The core offering is anchored by the Integrated Customer Experience Platform (ICXP), a proprietary real-time service delivery and management system that orchestrates service delivery across all sectors. The product suite includes Commercial Cleaning Services, Infection Control Cleaning Services, Environmental Management, Technical/Emergency Services, Servicing Supplies, and Hygiene Services — all delivered through sector-specific teams covering Offices & Workplaces, Retail, Education, Government, Entertainment, Aviation, and Industrial sectors. ICXP serves as the central technology platform enabling proactive, transparent service management, while the various service lines function as interconnected modules addressing different facility needs, all supported by the company's national workforce of 6,000+ directly employed staff.

Differentiator

Problem solved

Functional benefit

Named customers1 record

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Spotless Group: Spotless is one of Australia's largest integrated facility services and cleaning providers, historically serving offices, retail, aviation, government and entertainment — the same verticals as BIC Consolidated, making it the closest direct peer in the domestic market.
• Programmed Maintenance Services: Programmed is an Australian workforce solutions and facility services provider (now part of Persol) with cleaning, maintenance and property services to commercial, government and industrial customers — closely comparable in scale, geography and customer mix.

Broad incumbents

• Downer EDI: Downer is a large ASX-listed Australian infrastructure and facilities services provider with significant cleaning, maintenance and utility services exposure to government and industrial customers, making it a broad incumbent in adjacent facility services.
• Ventia (formerly Leighton Services): Ventia is a major Australian infrastructure services company (formerly part of Leighton Holdings) delivering facility management, cleaning and maintenance across transport, defence, utilities and government — comparable customers and contract-based model to BIC Consolidated.
• ISS A/S: ISS is a global facility services company with cleaning as a core offering, serving offices, aviation, industry and public sector worldwide. Comparable service portfolio, but operates at far broader international scale and does not specialise in the Australian niche.
• Sodexo: Sodexo is a global facility management and food services major with cleaning, hygiene and workplace services delivered to enterprise and government customers — overlapping service lines but as part of a much larger, diversified international portfolio.
• Compass Group: Compass Group is a global contract services giant with cleaning and support services alongside food services, serving corporate, education and healthcare. Comparable enterprise contract model but in a far broader services portfolio.
• Serco Group: Serco is an international public-sector services provider with cleaning and facility management operations in transport, defence and government — comparable to BIC Consolidated's government and aviation segments but at much greater international scale.

Others

• CBRE Group: CBRE is the world's largest commercial real estate services firm; its facility management arm serves many of the same enterprise property owners and occupiers that BIC Consolidated serves, making it an adjacent ecosystem participant rather than a direct cleaning competitor.
• Cushman & Wakefield: Cushman & Wakefield is a major global commercial real estate services firm offering integrated facility management services, often bundled with property management for the same enterprise clients that BIC Consolidated serves — adjacent rather than directly competitive.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/consolidated-property-services
• Facebookfacebook.com/consolidatedpropertyservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consolidated Property Services