What Buchner does

Buchner & Partner GmbH is a privately held German software and services company founded in 1991 and headquartered in Kiel, Germany, specializing in practice management software, telematics infrastructure integration, and professional development for Heilmittel (allied health) practices — primarily physiotherapy, occupational therapy, speech therapy, and podology. The company reports more than 100,000 therapists using its offerings across Germany, with a founder-controlled ownership structure under managing director Ralf Buchner.

The core technology platform is buchnerFLOW, a SaaS-based practice management system delivered via browser with iOS and Android mobile apps, cloud-hosted under a 99.5% uptime SLA, and connected to Germany's mandatory Telematikinfrastruktur via buchnerTI (KIM mailbox, card terminal, VDA identification, ePA access). Supporting modules include buchnerREZEPTION (reception management), HMK Digital (Heilmittelkatalog and ICD-10 codes), buchnerID (single sign-on), and a 2025-launched KI-Doku-Assistent that converts voice recordings into structured medical documentation. The technical stack is augmented by integrations with Salesforce, Zoom, Google Analytics, Hotjar, Meta, and Google Ads for marketing, CRM, and event delivery.

Buchner operates a multi-stream revenue model anchored by recurring SaaS subscriptions (including 60-month minimum contracts for TI), training revenue from seminars, webinars, e-learning, and in-house coaching under buchnerACADEMY, subscription content via the up magazine and up-plus premium service, and pre-financed TI hardware sales. Go-to-market is sales-led with regional software consultants assigned by German postal-code territory, supplemented by an e-commerce shop and digital self-service onboarding for TI. The customer base consists of long-tail SMB therapy practices, and the company emphasizes in-person community events (Summer School, up-netzwerktreffen, Praxisforen) alongside digital channels.

Name

Buchner

Legal name

Buchner & Partner GmbH

Website

https://buchner.de

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Buchner & Partner GmbH is a German software and services company providing practice management software, telematics infrastructure integration, and accredited professional training for Heilmittel therapy practices across Germany.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Office Administrative Services (5611)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Outpatient Occupational Therapy (OT) Clinics (HLADAJAE)

akta.pro secondary industry

Hand & Upper Extremity Therapy (OT/CHT) (HSADAIAH)

Keywords

• Practice management software
• Telematics infrastructure services
• Healthcare consulting services
• Continuing education training
• Therapy practice billing

Headquarters

HQ city

Kiel

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations, Supply Chain

Revenue model

1. Software Subscriptions (SaaS): Monthly or annual rental of practice management software (buchnerFLOW, buchnerTI). Software is provided via subscription model with 99.5% uptime SLA for hosting/SaaS offerings. Contract terms include 60-month minimum for buchnerTI.
2. Training and Education Services: Revenue from seminars, online seminars, webinars, e-learning courses, workshops, and coaching services. Format includes video courses on demand, live online sessions, and in-person events. Fortbildungspunkte (continuing education credits) awarded for completed training.
3. up Magazine and Publications: Subscription-based magazine (up unternehmen praxis) available online, as e-paper, and print edition. Includes up-plus premium service with personalized practice consulting.
4. Product Sales (Books, Media, Downloads): Sale of books, media, and digital downloads including GebüTh (fee overview for therapists), practice management guides, and training materials through the online shop.
5. TI Hardware and Services: Pre-financed card terminals for telemedicine infrastructure connection with associated service fees. Hardware provided with 60-month service contract.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Buchner provides SaaS-based practice management software (buchnerFLOW), telematics infrastructure connection services (buchnerTI), and supporting modules for German therapy practices (Heilmittelpraxen) including physiotherapy, occupational therapy, speech therapy, and podology. The offering covers appointment scheduling, AI-assisted documentation, statutory and private health insurance billing, prescription checking, and integration with the German Telematikinfrastruktur. Complementary services include continuing education (buchnerACADEMY), the up magazine/up-plus premium knowledge service, and consulting for practice digitalization.

Product overview

Buchner (Buchner & Partner GmbH) offers a platform-plus-modules product portfolio for Heilmittel (allied health) practices in Germany, primarily targeting physiotherapy, occupational therapy, speech therapy, and podology. The core software platform consists of buchnerFLOW (comprehensive practice management with AI-assisted documentation via the Doku-Assistent), buchnerTI (telematics infrastructure connection for access to KIM messaging, ePA, and VZD directory services), and buchnerREZEPTION (reception management). Supporting modules include HMK Digital (remedy catalog and ICD-10 codes), STARKE Software (support and training services), and buchner ID (single sign-on). The company also operates buchnerACADEMY (continuing education with seminars, webinars, e-learning, and coaching) and the up sub-brand (premium services including the up magazine, Q&A knowledge base, and data protection tools), plus an up-podcast for industry content. The portfolio is unified by the buchner ID SSO system and shared customer accounts across all services.

Differentiator

Problem solved

Functional benefit

Brands

• buchnerFLOW: Practice management software solution for therapy practices with AI-powered documentation assistant.
• buchnerTI
• buchnerREZEPTION
• HMK Digital
• buchnerACADEMY
• up

Products and services

• buchnerFLOW Comprehensive SaaS practice management software for therapy practices (physiotherapy, occupational therapy, speech therapy, podology) covering appointment scheduling, billing with statutory (GKV) and private (PKV) insurers, prescription checking, patient documentation, revenue analytics, and an AI-powered speech-to-text documentation assistant (KI-Doku-Assistent). Delivered browser-based with iOS/Android mobile apps and hosted in the cloud with a 99.5% uptime SLA.
• buchnerTI Telematics infrastructure (Telematikinfrastruktur/TI) connection service for German healthcare practices. Provides KIM (Kommunikation im Medizinwesen) secure mailbox with professional group domain endings, pre-financed card terminals, VDA identification procedure, and access to electronic patient records (ePA). Sold with a 60-month minimum service contract.
• buchnerREZEPTION Reception management software that supports front-desk operations for therapy practices, creating space for patient-facing and clinical work.
• HMK Digital Digital Heilmittelkatalog (medical aids/remedy catalog) and ICD-10 codes application integrated with practice software for therapy documentation and billing in German therapy practices.
• buchnerACADEMY Continuing education and training division offering paid seminars, online seminars, 90-minute webinars, video courses on demand, e-learning, multi-day workshops including the Summer School in Kiel, and in-house coaching for therapy practice teams. Fortbildungspunkte (continuing education credits) awarded for completed training.
• up (up-magazine and up-plus premium service) Subscription-based premium service package for therapy practice owners including the up magazine (online, e-paper, and print editions), a practitioner Q&A service, data protection support (up|datenschutz), and up-plus personalized practice consulting. Covers industry news, policy updates, interviews, and management guidance.
• STARKE Software Service and consulting brand offering software support, onboarding, and product training for buchner software solutions, including active help, software Sprechstunde (office hours), and Produktschulungen (product training) for buchnerFLOW customers.

Quantifiable outcome

• 99.5% uptime SLA for SaaS/hosting services
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered minor.

• VPT (Verband Physikalische Therapie)minorGTM or Marketing PartnerPartnership with VPT for online Stammtisch (informal networking) events and co-marketing activities.
• Physio DeutschlandminorGTM or Marketing PartnerCollaboration with Physio Deutschland on documentation workshop content, indicating professional association partnership.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@unternehmenpraxis1154/podcasts
• Facebookfacebook.com/buchner.de
• Instagraminstagram.com/buchner.de

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Buchner