Mercy

What Mercy does

Mercy is a private, nonprofit Catholic health system headquartered in Chesterfield, Missouri, tracing its operating history to 1853 and ranking as the sixth largest Catholic health care system in the United States. The system delivers care across six states — Missouri, Arkansas, Oklahoma, Kansas, Texas, and Illinois — through an integrated network comprising 35 acute care hospitals, 4 heart hospitals, 3 rehabilitation hospitals, 2 children's hospitals, and nearly 700 clinic and outpatient facilities. Its flagship, Mercy Hospital St. Louis, is the only Level I Trauma Center in St. Louis County, the only Joint Commission-verified Burn Center in Missouri, and accounts for roughly one in three babies born in St. Louis.

The system operates on a unified Epic electronic health record backbone with the MyMercy patient portal and mobile app (built on Epic's MyChart), enabling online scheduling, secure messaging, bill pay, and 24/7 video visits via the Care Now Navigator. Documented technology differentiators include Dax ambient AI clinical documentation and AiDoc imaging analysis that flags time-sensitive findings such as strokes and pulmonary embolisms, plus a 10-year Mayo Clinic Platform collaboration (announced February 2026) that exposes de-identified data covering 15.2 million patients, 12.6 billion images, and 1.65 billion clinical notes to research and clinical solution developers. Sub-brands include MyMercy (digital), Mercy Kids, Mercy Birthplace, Mercy Heart and Vascular Hospital, and the David C. Pratt Cancer Center.

Mercy's revenue model is diversified across fee-for-service delivery, value-based care contracts through a 20-year Wellvana affiliation, and clinical research funding (including a nearly $3 million PCORI grant through 2028). Patient access spans owned facilities, the MyMercy digital channel, six regional central scheduling call centers, employer and health-plan partnerships, and a Mercy Skill voice integration for Amazon Alexa. The system qualifies patients for up to 100% financial assistance based on Federal Poverty Guidelines, reinforcing its nonprofit community-benefit positioning. Recent capital deployment — a $186 million Fort Smith ED/ICU opened May 2025, an up-to-$90 million three-phase Fort Smith expansion announced April 2026, and the June 2026 opening of the Kathryn Ann Meinders Digestive Health Institute in Oklahoma City — signals active facility-led growth funded internally, alongside an investor stake in Garner Health's $118 million Series D.

Name

Mercy

Legal name

Mercy

Website

https://mercy.net

Company type

Private

Founded year

1853

Operating status

Operating

Headcount range

1–10 employees

Short description

Mercy is a private, nonprofit Catholic health system operating 35 acute care hospitals, 4 heart hospitals, 3 rehab hospitals, 2 children's hospitals, and nearly 700 outpatient facilities across Missouri, Arkansas, Oklahoma, Kansas, Texas, and Illinois, with an Epic-based MyMercy digital platform serving general, maternity, pediatric, rural, and emergency care patients.

Ownership category

akta.pro rank

Product category

Hospital and Health System Services

NAICS

Specialty (except Psychiatric and Substance Abuse) Hospitals (6223)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Acute hospital care
• Outpatient clinic services
• Cardiac specialty care
• Pediatric hospital care
• Rehabilitation services

Headquarters

HQ city

Oklahoma City

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Delivery: Mercy generates revenue through fee-for-service arrangements with patients and insurance payers for medical services delivered at its hospitals, clinics, and outpatient facilities across Missouri, Arkansas, Oklahoma, Kansas, Texas, and Illinois.
2. Value-Based Care Contracts: Through a 20-year affiliation with Wellvana, Mercy participates in value-based care programs for independent providers, aiming to improve patient outcomes while reducing administrative burdens and healthcare costs.
3. Clinical Research: Mercy receives funding from organizations like PCORI (Patient-Centered Outcomes Research Institute) for research initiatives, including a nearly $3 million grant to implement an intensive weight loss program across primary care clinics.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Mercy is a non-profit Catholic health system that operates 35 acute care hospitals, 4 heart hospitals, 3 rehab hospitals, 2 children's hospitals, and approximately 700 clinic and outpatient facilities across Missouri, Arkansas, Oklahoma, Kansas, Texas, and Illinois. The system delivers inpatient and outpatient clinical care, specialty programs (cardiac, pediatric, rehabilitation), value-based care arrangements, and digital patient engagement via the MyMercy portal on Epic's electronic health record platform.

Product overview

Mercy is a multi-platform healthcare delivery system operating hospitals, clinics, and digital health tools across Missouri, Arkansas, Oklahoma, and Kansas. The organization's product portfolio includes physical hospital facilities (Mercy Hospital St. Louis as flagship, Mercy Hospital Springfield, Mercy Hospital South, Mercy Hospital Southeast, Mercy Hospital Fort Smith), specialty centers (David C. Pratt Cancer Center, Mercy Heart and Vascular Hospital, Mercy Children's Hospital), and digital health platforms (MyMercy patient portal, Care Now Navigator telehealth service, Mercy Virtual Care). Services span emergency/trauma care, oncology/hematology, maternity/birth services, imaging, rehabilitation therapy, and virtual care. MyMercy serves as the core digital hub connecting patients to their health records, appointments, billing, and telehealth capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• MyMercy: Patient portal and mobile application allowing patients to connect with care teams, manage appointments, view test results, and access health information.
• Mercy Kids
• Mercy Birthplace
• David C. Pratt Cancer Center
• Mercy Heart and Vascular Hospital
• Mercy Children's Hospital St. Louis

Quantifiable outcome

• One in three babies born in St. Louis is born at Mercy Hospital St. Louis
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Mayo CliniccoreStrategic or Co-development Partner · 25 February 202610-year collaboration providing Mayo Clinic Platform researchers and solutions developers access to Mercy's de-identified patient data. The expanded dataset covers more than 15.2 million patients including 12.6 billion images, 3.2 billion lab results, 10.1 million pathology reports, and 1.65 billion clinical notes. The collaboration aims to accelerate research and advance patient care through diverse and representative data.
• HealthLeaders (AI NOW Event)minorGTM or Marketing Partner · 16 February 2026Mercy executives participated in HealthLeaders' AI NOW virtual event featuring panels on real-world applications of agentic AI and AI tools for patient engagement. The event brought together executives from multiple health systems including Mercy, Seattle Children's, University of Iowa Health Care, Beacon Health, Catholic Health, and OSF HealthCare to discuss actual results and ROI from AI implementation in clinical settings.
• WellvanacoreStrategic or Co-development Partner · 4 December 202520-year affiliation to expand participation in value-based care programs for independent providers. The collaboration leverages Mercy's population health infrastructure and Wellvana's enablement platform to create one of the country's largest clinically integrated networks, aiming to improve patient outcomes and reduce administrative burdens.

Scale indicators13 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Trinity Health: Catholic nonprofit system operating 88+ hospitals across 25 states with ~$22B annual revenue. Comparable to Mercy on faith-based mission, integrated delivery model, multi-state geographic reach, and population health initiatives.
• Bon Secours Mercy Health: Catholic nonprofit health system formed from Bon Secours and Mercy Health (Ohio) operating 50+ hospitals across the Eastern US and Ireland. Closely comparable to Mercy on Catholic identity, integrated delivery, and digital health maturity.
• SSM Health: Catholic nonprofit health system headquartered in St. Louis with 23 hospitals across Missouri, Illinois, Oklahoma, and Wisconsin. Directly comparable to Mercy on faith-based mission, overlapping Midwest geography, and similar service line mix.
• AdventHealth: Nonprofit faith-based health system operating 50+ hospitals across 9 states with ~$17B revenue. Comparable to Mercy on faith-based identity, integrated acute and ambulatory delivery, and technology investment (including AI).
• Ascension Health: Largest Catholic nonprofit health system in the U.S., operating 140+ hospitals across 19 states. Directly comparable to Mercy in faith-based mission, nonprofit structure, multi-state acute care footprint, and value-based care strategies.
• CommonSpirit Health: Catholic nonprofit health system formed from CHI and Dignity Health, operating 140+ hospitals in 20+ states with ~$36B revenue. Comparable to Mercy on faith-based identity, nonprofit governance, and large-scale acute care delivery.

Broad incumbents

• Kaiser Permanente: Integrated nonprofit health plan and provider system serving ~13M members across 8 states. Comparable to Mercy as a large-scale nonprofit integrated payer-provider with value-based care leadership and technology investment.
• Mayo Clinic: Nonprofit academic medical center operating flagship hospitals in Minnesota, Arizona, and Florida. Comparable to Mercy as a 10-year strategic partner on Mayo Clinic Platform's data collaboration and as a peer in tertiary/quaternary care delivery and quality reputation.
• HCA Healthcare: Largest for-profit hospital operator in the U.S. with 190+ hospitals and $70B+ revenue. Comparable as a regional acute care competitor in overlapping markets (e.g., Kansas City, Oklahoma) but with fundamentally different capital structure and mission orientation.

Regional players

• Baptist Health (Arkansas): Nonprofit health system based in Arkansas with multiple hospitals across the state. Comparable to Mercy as the principal regional acute care competitor whose Fort Smith L&D closure in 2026 shifted maternity share to Mercy Fort Smith.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/followmercy
• YouTubeyoutube.com/themercychannel
• Facebookfacebook.com/FollowMercy
• LinkedInlinkedin.com/company/mercy

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercy