Peterborough City Council
Peterborough City Council is a unitary local authority in England, established in 1998, providing statutory and discretionary public services including social care, planning, waste collection, housing, and council tax administration to approximately 215,000 residents of Peterborough via a £220m annual budget.
- Company typePublic
- Founded1998
- HeadquartersPeterborough, United Kingdom
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Peterborough City Council does
Peterborough City Council (PCC) is a unitary local authority in England, established in 1998 when it was separated from Cambridgeshire County Council. It serves approximately 215,000 residents within the Peterborough city boundary, delivering the full spectrum of statutory and discretionary local government services including adult and children's social care, waste collection and recycling, planning and development, housing, council tax administration, business rates, licensing, environmental health, highways and transport, leisure, libraries, and community safety. As a unitary authority, PCC combines the powers of a county council and a district council, enabling end-to-end service delivery without multi-tier governance fragmentation.
The council operates a substantial digital platform centred on www.peterborough.gov.uk, hosted and managed through Zengenti's Contensis content management system with infrastructure hosted in London and Manchester. The technology stack is composed primarily of best-of-breed third-party SaaS systems: e-Paycapita for payments, ProContract and SourceDogg for e-procurement, Agile Applications for the planning register, Housing Jigsaw for housing management, Paysmarti for parking, Zipporah for birth and death registrations, Modern.gov for democratic services, FixMyStreet for issue reporting, Liquid Logic for environmental health, Servelec Synergy for education, and ArcGIS for mapping. The website achieved a 97% WCAG 2.2 AA accessibility compliance score in March 2026, monitored via Silktide. Analytics are powered by Google Analytics 4, Google Tag Manager, and Microsoft Clarity, with AWS load balancing for session management.
PCC is funded through a net revenue budget of approximately £220m per annum, drawn from council tax (band-based property taxation), business rates on commercial premises, central government revenue support grants, and transactional service fees for planning applications, licensing, parking, and registrars. Annual procurement expenditure exceeds £200m, routed through ProContract. Services are delivered via a hybrid omni-channel model: online self-service portals, a physical customer service desk at Town Hall on Bridge Street, a telephone contact centre (01733 747474), and a network of commissioned delivery partners including Vivacity (leisure), Skanska (highways), Serco (council tax), and GreenerPboro (waste).
Peterborough City Council firmographics
Firmographics- Name
- Peterborough City Council
- Legal name
- Peterborough City Council
- Website
- https://peterborough.gov.uk
- Company type
- Public
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Peterborough City Council is a unitary local authority in England, established in 1998, providing statutory and discretionary public services including social care, planning, waste collection, housing, and council tax administration to approximately 215,000 residents of Peterborough via a £220m annual budget.
- Ownership category
- akta.pro rank
Peterborough City Council industry classification
Industry- Product category
- Local Government and Public Administration
- NAICS
- Other General Government Support (92119), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110), Administration of Environmental Quality Programs (9241)
- SIC
- Services-Social Services (8300), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
Keywords
Where Peterborough City Council is headquartered
LocationHeadquarters
- HQ city
- Peterborough
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Peterborough City Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Council Tax: Property-based local taxation charged to all residential households in Peterborough. Part of the net revenue budget of approximately £220m per annum.
- Business Rates: Levied on commercial properties in the council's area. Forms part of the overall council revenue funding.
- Central Government Grants: Revenue support grant and other government funding to support statutory service delivery.
- Service Fees and Charges: Various fees for services including planning applications, licensing, parking permits, registrars, and other council services.
- Supplier Invoice Payment Performance: Council pays supplier invoices within 30 days. For 2025/26, 92.91% of invoices were paid within 30 days with interest liability of £251,596.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Council Tax - Band-based property taxation |
| Other | Monthly | Standard payment terms for suppliers |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels10 records
Peterborough City Council product offering
Product offeringCore offering
Peterborough City Council is a unitary local authority that delivers statutory and discretionary public services to approximately 215,000 residents of Peterborough, England. Its core offerings include council tax administration, adult and children's social care, waste and recycling collection, planning and building control, housing and homelessness services, benefits administration, highways maintenance, environmental health, licensing, schools and education, libraries and leisure, and community safety. The council operates a £220 million net revenue budget and procures over £200 million of goods, works and services annually through its ProContract e-procurement portal.
Product overview
Peterborough City Council operates as a unitary local authority providing comprehensive public services to residents. The council offers a unified platform of digital services including online tax and payments (council tax, business rates, parking), citizen reporting systems, procurement portals, and engagement platforms. The product portfolio spans adult and children's social care, waste management, planning, housing, libraries, and community services, all delivered through the council's WCAG 2.2 compliant website (www.peterborough.gov.uk) with associated mobile-accessible services.
Differentiator
Problem solved
Functional benefit
Brands
- Children's Spark Awards: An awards program shining a spotlight on individuals who work tirelessly to support and uplift children in Peterborough.
Products and services
- Council Tax Administration
Quantifiable outcome
- 92.91% of supplier invoices paid within 30 days (2025/26)
- +1 more outcomes
Companies that use Peterborough City Council
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Peterborough City Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
Feature2 records
Peterborough City Council partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Vivacity PeterboroughcoreThe culture and leisure trust responsible for Peterborough's sport, leisure and fitness facilities and activities. Delivers leisure services on behalf of the council. Social media: @VivacityPBoro. Contact: www.vivacity.org
- GreenerPborocoreDelivers operational services on behalf of the council, including waste and recycling services. Twitter: @greenerpboro.
- SkanskacoreStrategic partner providing highways work and infrastructure services on behalf of the council under contractual arrangement.
- SercocoreStrategic partner providing council tax administration services on behalf of the council under contractual arrangement. Both Serco and Skanska use council data only for specified contract purposes and must comply with data protection legislation.
- Cambridgeshire Fire and RescueminorPartnership with Cambridgeshire Fire and Rescue and Jack Lloyd's father to produce a water safety video highlighting dangers of swimming in open water. Video produced to support drowning prevention efforts.
- Cambridgeshire and Peterborough AdoptioncoreRegional Adoption Agency serving both Peterborough and Cambridgeshire. Cambridgeshire and Peterborough Adoption is the Regional Adoption Agency providing adoption services.
- NHS and Health PartnerscoreThe council works with government departments like the NHS and local health providers including GPs to deliver integrated services. Health data sharing and joint working on public health initiatives.
- Department for Work and PensionscoreCentral government partner for benefits administration and employment services. Information sharing arrangements for benefits delivery and fraud prevention.
- Oxygen FinanceminorPartner for the Supplier Incentive Scheme - an early payment programme allowing suppliers to be paid ahead of 30-day terms. Suppliers may receive calls or emails from Oxygen Finance explaining the programme.
- PolicecoreMulti-agency working with police for community safety, safeguarding, and law enforcement purposes. Joint initiatives including domestic abuse campaign and community safety.
- ZengenticoreWebsite platform provider and host for www.peterborough.gov.uk and www.sparks.peterborough.gov.uk. Provides content management system. Temporarily stores IP addresses for security purposes (30-day retention) via load balancer logs.
- Anchor Hanover GroupminorClayburn Court advertising partnership. Anchor Hanover Group operates retirement housing and the council website features affiliate advertising for their properties.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
Peterborough City Council competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Peterborough City Council social profiles
Digital presencePeterborough City Council compliance and trust
Trust signalCompliance7 records
Peterborough City Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Peterborough City Council leadership team
Management profileNumber of profiles
Profiles4 records
Peterborough City Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Peterborough City Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Peterborough City Council
What does Peterborough City Council do?
Peterborough City Council is a unitary local authority that delivers statutory and discretionary public services to approximately 215,000 residents of Peterborough, England. Its core offerings include council tax administration, adult and children's social care, waste and recycling collection, planning and building control, housing and homelessness services, benefits administration, highways maintenance, environmental health, licensing, schools and education, libraries and leisure, and community safety. The council operates a £220 million net revenue budget and procures over £200 million of goods, works and services annually through its ProContract e-procurement portal.
Is Peterborough City Council a public or private company?
Peterborough City Council is a public company. It is classified as state government owned and is currently operating.
When was Peterborough City Council founded?
Peterborough City Council was founded in 1998. It employs 5,001 to 10,000 people.
Where is Peterborough City Council based?
Peterborough City Council is headquartered in Peterborough, United Kingdom, in the Europe region.
How does Peterborough City Council make money?
Five revenue lines are on record. Council Tax is the primary driver. The others are business Rates, central Government Grants, service Fees and Charges and supplier Invoice Payment Performance.
Does Peterborough City Council have an API?
No public API is recorded for Peterborough City Council.
What industry is Peterborough City Council in?
Peterborough City Council's product category is Local Government and Public Administration. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration. Its NAICS code is 92119 and its SIC code is 8300.