What Efima does

Efima Oyj is a privately held Finnish IT services and consulting firm specializing in Microsoft enterprise technologies for large and mid-sized companies. Founded circa 2008 and headquartered in Helsinki with a second office in Tampere, the company employs over 250 professionals (as of 2026) and operates as a Microsoft Solutions Partner Specialist in Finance and Supply Chain. Its customer base includes Finnish and Nordic enterprises such as Lumon (manufacturing, 11-country Dynamics 365 rollout), YIT (construction, SAP-to-Dynamics 365 Finance migration), Attendo (healthcare), Caruna (energy), Versowood, Senaatti-kiinteistöt, and Sarastia. Efima was recognized as Microsoft's Finland Partner of the Year in the Agentic AI Business Solution category in 2025.

Efima's core offering is the implementation and extension of Microsoft Dynamics 365 (Finance, Supply Chain Management, Commerce, Sales, Customer Service, Project Operations), Dynamics 365 Business Central for mid-market, Microsoft Azure, Microsoft Power Platform (Power Apps, Power Automate, Power BI), and Microsoft Fabric for data and analytics, alongside Unit4 ERP. The company has developed proprietary extensions on the Microsoft stack: Efima Layer adapts Dynamics 365 to Finnish and European regulatory requirements; Efima Integration Layer is an Azure-based, serverless integration platform connecting cloud and on-premises systems. Efima has also built vertical AI products — Hoiva AI and Moiva AI for healthcare and social services documentation, and Efima Puhekirjaus for speech-to-text care notes — with deployed pilots at Attendo and Rinnekodit (8,000 confirmed entries in a two-month pilot starting March 2026), as well as AI-driven PDF-to-ERP sales order automation deployed at GF Building Flow Solutions across several European countries.

Efima generates revenue primarily through professional services for ERP implementation and customization, supplemented by recurring revenue from AI platform subscriptions (Hoiva AI, Moiva AI), integration platform fees, and ongoing managed-support contracts. Pricing is quote-based and scoped per engagement, typically structured as multi-year contracts, with go-to-market executed through direct enterprise field sales targeting Finnish enterprises, supported by Microsoft partner co-sell motions and inbound demand generated through content marketing, SEO, events, and the company website. The company divested its robotic process automation business to Sisua Digital in January 2025 and its financial management services business to Rantalainen in May 2026, signaling a strategic refocus on its Microsoft-centric consulting and proprietary AI product portfolio.

Name

Efima

Legal name

Efima Oyj

Website

https://efima.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Efima is a Finnish private IT services firm (250+ staff) that implements and extends Microsoft Dynamics 365, Azure, Power Platform, and Fabric for large and mid-sized enterprises, and sells proprietary vertical AI products such as Hoiva AI for healthcare documentation.

Ownership category

akta.pro rank

Product category

Enterprise ERP and Cloud Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC), Data Engineering, Integration & ETL/ELT Services (BPAEAHAB), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO)

Keywords

• Enterprise ERP consulting
• Microsoft Dynamics 365
• Cloud integration services
• Financial management software
• AI healthcare solutions

Headquarters

HQ city

Helsinki

HQ country

Finland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. ERP and Financial Management Implementation: Efima implements and customizes Microsoft Dynamics 365 and Unit4 ERP systems for large and mid-sized Finnish companies. Revenue is generated through consulting fees, system implementation projects, and configuration services. Projects range from ERP migrations (SAP to Dynamics 365 Finance, as with YIT) to supply chain management and project operations deployments.
2. AI and Automation Solutions: Development and deployment of AI-powered solutions including voice documentation (Hoiva AI/Puhekirjaus), intelligent accounts payable automation, AI-driven sales order processing, and AI-augmented financial management. These solutions are delivered as part of implementation projects or as standalone SaaS-style platform offerings (Moiva, Hoiva AI).
3. Financial Management Outsourcing: Efima previously operated financial management outsourcing services (outaccounts receivable, bookkeeping). In May 2026, Efima announced the sale of its financial management services business to Rantalainen, indicating a partial exit from this revenue stream.
4. Integration and Support Services: Ongoing support, managed services, and integration maintenance through the Efima Integration Layer platform. Revenue is recurring through service contracts and Azure-based platform fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Efima implements, extends, and supports Microsoft Dynamics 365 (including Finance, Supply Chain Management, Commerce, Sales, Customer Service, Project Operations, and Business Central), Microsoft Power Platform, Microsoft Azure, and Microsoft Fabric for large and mid-sized Finnish enterprises. The firm layers proprietary technology on the Microsoft stack — Efima Layer for Finnish/European regulatory adaptation and Efima Integration Layer for Azure-based cloud integration — and delivers vertical AI platforms including Hoiva AI and Moiva AI for healthcare and social services, plus Efima Puhekirjaus for AI-powered voice documentation. Services span ERP migration (e.g., SAP to Dynamics 365 Finance), data and analytics, CRM, low-code application development, information management, and business development consulting.

Product overview

Efima is a Finnish digital company that implements and extends Microsoft technologies for large and mid-sized enterprises. The core offering centers on Microsoft Dynamics 365 (including Finance, Supply Chain Management, Commerce, Sales, Customer Service, and Project Operations), Dynamics 365 Business Central for mid-market, Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Fabric for data and analytics, and Microsoft Azure cloud infrastructure. Efima differentiates through proprietary extension layers: Efima Layer adapts Dynamics 365 to Finnish and European requirements, while Efima Integration Layer provides Azure-based integration capabilities connecting cloud and on-premises systems. The company has developed vertical AI solutions including the Hoiva AI Platform for healthcare documentation and Moiva AI for care services, alongside the Efima Puhekirjaus voice dictation solution. Additional services span CRM, sustainable business, information management, and development consulting across industries including energy, retail, healthcare, manufacturing, logistics, and social services.

Differentiator

Problem solved

Functional benefit

Brands

• Hoiva AI: AI-powered care documentation platform for social services and healthcare sector, including speech-to-text documentation and care worker assistance tools.
• Efima Layer
• Efima Integration Layer

Products and services

• Microsoft Dynamics 365 Implementation Services Efima implements, customizes, and extends Microsoft Dynamics 365 enterprise ERP and business applications for large and mid-sized Finnish enterprises, including Finance, Supply Chain Management, Commerce, Sales, Customer Service, and Project Operations modules.
• Microsoft Dynamics 365 Business Central Implementation Efima specializes in implementing and supporting Microsoft Dynamics 365 Business Central, the cloud ERP designed for mid-sized enterprises combining financial management, sales, customer service, supply chain, production, project management, and reporting.
• Microsoft Power Platform Solutions Implementation of Microsoft Power Platform capabilities (Power Apps for low-code applications, Power Automate for workflow automation, Power BI for analytics) to extend Dynamics 365 and other business systems.
• Microsoft Azure Cloud Services Consulting and implementation services for Microsoft Azure cloud infrastructure and Azure AI services, including hosting of Efima's proprietary AI solutions.
• Microsoft Fabric Data and Analytics Implementation of Microsoft Fabric as a unified AI-powered data and analytics SaaS platform combining data warehousing, engineering, real-time analytics, and BI.
• Efima Layer Proprietary extension that enhances Dynamics 365 processes and adapts the system to Finnish and European regulatory requirements and business practices.
• Efima Integration Layer Azure-based cloud-native integration platform that connects cloud services with other cloud services and on-premises systems, providing standardized integration components, API management, monitoring, and scalability.
• Hoiva AI Platform AI platform for healthcare and social services that converts spoken notes into structured care records via voice dictation, integrating directly with care information systems and distributing documentation workload more evenly throughout shifts.
• Moiva AI Platform AI solution platform for care services that creates time for client encounters and supports operational transformation through data-driven insights.
• Efima Puhekirjaus (Voice Dictation) AI-powered voice dictation solution for healthcare built on Microsoft Azure AI that converts spoken nursing notes into structured text and integrates with care information systems.
• Unit4 ERP Solutions ERP solutions based on the Unit4 platform offered alongside Microsoft technologies for customers with specific requirements.
• Financial Management Software Implementation Implementation of financial management and accounting software, including transitions from SAP to Microsoft Dynamics 365 Finance, harmonizing finance operations across subsidiaries.
• Data and Analytics Services Data management and analytics consulting services that help organizations govern, integrate, and leverage their data for business intelligence.
• CRM Implementation Services Customer relationship management (CRM) solutions and implementation services built on Microsoft Dynamics 365 Sales and Customer Service.
• Sustainable Business Services Consulting services for building sustainable business practices using quality data and responsible technology implementation.
• Information Management Services Information governance and management services for organizing, controlling, and deriving value from organizational data.
• Development Consulting Business and process development consulting services based on experience from over 100 customers, helping organizations improve their operations.

Quantifiable outcome

• 8,000 confirmed AI-assisted documentation entries at Rinnekodit within the first 2 months of pilot deployment (March–May 2026).
• +2 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability11 records

Feature6 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Sisua DigitalminorStrategic or Co-development Partner · 1 January 2025In January 2025, Sisua Digital acquired Efima's robotic process automation (RPA) business. This divestiture removes Efima's legacy RPA operations and aligns the company with its core AI and Microsoft-centric consulting strategy.
• RantalainenminorStrategic or Co-development PartnerIn May 2026, Efima announced the sale of its financial management services business (taloushallintopalveluiden liiketoiminta) to Rantalainen. This divestiture represents a strategic repositioning of Efima's service portfolio.
• MicrosoftcoreTechnology or IntegrationEfima is a Microsoft Solutions Partner Specialist for Finance and Supply Chain. The company specializes in Microsoft Dynamics 365, Azure, Power Platform, and Microsoft Fabric. Efima won Microsoft Finland's 2025 Partner of the Year award for Agentic AI Business Solution.
• Microsoft Ignite / Azure / Power Automate ecosystemcoreTechnology or IntegrationEfima leverages Microsoft's broader ecosystem including Azure AI services, Power Automate, and other Azure services for its AI solutions. The company's Hoiva AI platform uses Microsoft Azure AI environment.

Scale indicators4 records

Recent moves3 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/efimaoy
• YouTubeyoutube.com/efima
• Facebookfacebook.com/efimaoyj
• LinkedInlinkedin.com/company/efima-oyj
• Instagraminstagram.com/efima_oyj

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Efima