Imperial Calcasieu Human Services Authority

What Imperial Calcasieu Human Services Authority does

Imperial Calcasieu Human Services Authority (operating as "ImCal HSA") is a government entity created by the Louisiana State Legislature in 1991 under LA revised statutes 28:910 to administer behavioral health, developmental disabilities, and mental health services for residents of five Southwest Louisiana parishes (Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis). It is governed by an eight-member board of directors (one representative per parish plus three governor appointees) under state oversight, with no parent company or private ownership; despite one source labeling it "for_profit," the preponderance of evidence establishes it as a state human services authority. The organization is led by Executive Director Tanya McGee, MS, supported by a Deputy Director, Medical Director, CFO, and division directors, and employs an estimated 11–50 staff.

Services are delivered through a portfolio of core programs including Adult and Child/Adolescent Behavioral Health Services, Gambling Services & Addiction Counseling, Developmental Disabilities Services (where it acts as the state-mandated Single Point of Entry, offering waiver programs such as Children's Choice, Supports, Residential Options, and New Opportunities), the Louisiana Bridge Program for substance use recovery, Interagency Service Coordination, prevention programming, and 24/7 crisis services including a Child & Adolescent Response Team (CART). Delivery infrastructure spans six physical outpatient clinics across the region, telemedicine capabilities, electronic health records, a free consumer resource mobile app, and the "Pete" mobile community outreach unit — a 40-foot custom vehicle with a medical exam room, telemedicine-equipped counseling room, nursing and blood-draw stations providing screening, testing, vaccinations, and NARCAN distribution to rural and underserved populations. All behavioral health clinics are accredited by CARF International and the website is LegitScript-certified.

The revenue model is grounded in government funding and grants (including Mental Health Block Grant funding and Blue Cross and Blue Shield Foundation of Louisiana grants for its workforce pipeline), Medicaid/Medicare and private insurance reimbursement, and client fees on a published sliding scale (e.g., psychiatric evaluation $300, individual therapy $90–$150, medication management $100–$200), with certain services such as gambling counseling provided at no cost. The go-to-market is community-led: services are provided to all individuals regardless of ability to pay, distributed via clinics, the mobile unit, telemedicine, and a 24/7 crisis hotline, and reinforced through partnerships with regional hospitals, McNeese State University, the Region V Office of Public Health, and community coalitions.

Name

Imperial Calcasieu Human Services Authority

Legal name

Imperial Calcasieu Human Services Authority

Website

https://imcalhsa.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

A Louisiana state-created human services authority providing behavioral health, addiction, developmental disability, and crisis services across five Southwest Louisiana parishes through CARF-accredited clinics, telemedicine, and a mobile outreach unit, serving residents regardless of ability to pay.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Behavioral health services
• Mental health treatment
• Developmental disability services
• Substance use treatment
• Community mental health

Headquarters

HQ city

Lake Charles

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Funding and Grants: Imperial Calcasieu HSA operates as a state-created mental health authority (under LA revised statutes 28:910) receiving government funding including Mental Health Block Grant funding for suicide and drug overdose prevention campaigns.
2. Medicaid and Medicare Reimbursement: The authority accepts Medicaid, Medicare, and private insurance for services rendered at outpatient clinics.
3. Client Fees (Sliding Scale): Fees assessed according to a sliding fee scale based on income and number of dependents. Payment plans available for those with ability to pay.
4. Grant-Funded Programs: Blue Cross and Blue Shield Foundation of Louisiana grant funding for SWLA Behavioral Health Pipeline program supporting behavioral health workforce development.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Imperial Calcasieu Human Services Authority provides outpatient behavioral health, developmental disability, mental health, and crisis intervention services to residents of five Southwest Louisiana parishes through six CARF-accredited clinic locations, a mobile outreach vehicle, telemedicine, and a 24/7 crisis hotline. Core offerings include adult and child/adolescent therapy, psychiatric evaluation and medication management, gambling addiction counseling, substance use disorder treatment via the Louisiana Bridge Program, developmental disabilities waiver services (Single Point of Entry), and community prevention programs.

Product overview

Imperial Calcasieu Human Services Authority is a Louisiana state-created mental health services authority providing comprehensive behavioral health, developmental disabilities, and crisis services across five parishes (Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis). The organization operates a portfolio of core services including Adult and Child/Adolescent Behavioral Health Services, Gambling Services & Addiction Counseling, Developmental Disabilities Services with multiple waiver programs, the Louisiana Bridge Program for substance use recovery, the Pete Mobile Community Outreach vehicle, Child & Adolescent Response Team (CART) crisis services, Interagency Service Coordination, and Prevention Programs. Services are delivered through CARF-accredited outpatient clinics, with telehealth capabilities and mobile units to reach underserved populations.

Differentiator

Problem solved

Functional benefit

Brands

• ImCal HSA: Mental health, addiction, and developmental disability services for Southwest Louisiana
• Louisiana Bridge Program
• Pete
• CART

Products and services

• Adult Behavioral Health Services Outpatient mental health and addiction treatment services for adults, including screening, individual therapy, psychiatric evaluation and medication management, and referrals to inpatient or detoxification programs. For adults with mental illness and/or addictive disorders (alcohol, drugs, gambling).
• Child & Adolescent Behavioral Health Services Mental health and substance abuse services designed specifically for children and youth, including Cognitive Behavioral Therapy (CBT), ADHD treatment, and family therapy. For children with severe behavioral disturbances, mental illness, and/or substance abuse problems.
• Gambling Services & Addiction Counseling Free gambling addiction counseling and support services provided at no cost to Louisiana residents in Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis parishes. For individuals experiencing problem gambling.
• Developmental Disabilities Services Single Point of Entry (SPOE) services for developmental disabilities including eligibility determination, cash subsidies, individual and family support funds, residential services, and waiver programs (Children's Choice, Supports, Residential Options Waiver, New Opportunities Waiver). For individuals with intellectual or physical disabilities manifesting before age 22.
• Louisiana Bridge Program Substance use recovery program providing continuity of care through Substance Use Navigators (SUNs) placed in hospital emergency departments, offering Medication Assisted Treatment (MAT), harm reduction education, and discharge planning support. Modeled after Bridge to Treatment to address high overdose rates in Southwest Louisiana.
• Pete Mobile Community Outreach 40-foot custom specialty vehicle providing mobile clinical and outreach services, emergency/disaster response, HIV/STI testing, health screenings, vaccinations, behavioral health services, and opioid use prevention (including NARCAN dissemination) to rural areas and underserved populations.
• CART - Child & Adolescent Response Team Youth crisis response team providing crisis counseling and intervention to children, youth, and their immediate family through screening, assessment, stabilization, safety planning, and 72-hour follow-up services.
• Interagency Service Coordination (ISC) Multi-agency coordinated approach to service planning for children and youth with complex behavioral health needs, helping prevent removal from home or school environments through coordinated behavioral health service planning.
• ImCal Prevention Programs Suicide and overdose prevention programs including 988 Lifeline support, ASSIST and safeTALK training, Narcan training and dissemination, and evidence-based prevention programs (Botvin LifeSkills Training, Generation Rx, Too Good for Drugs).
• SWLA Behavioral Health Pipeline Grant-funded (Blue Cross Blue Shield Foundation of Louisiana) workforce development program supporting practicum and internship students in the Master of Science in Clinical Mental Health Counseling program at McNeese State University, providing paid placements and stipends to supervising behavioral health providers.
• Crisis Services 24/7 crisis hotline (833-900-0055) and 988 Suicide & Crisis Lifeline support for immediate crisis intervention for individuals experiencing mental health crises.

Quantifiable outcome

• Gambling services provided at no cost to residents of five parishes
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered core and major.

• Southwest Louisiana Area Health Education Center (SWLAHEC)coreStrategic or Co-development PartnerImCal HSA partnered with SWLAHEC to implement the Louisiana Bridge Program, modeled after Bridge to Treatment, to address the high rate of overdose deaths in Southwest Louisiana. The program places Substance Use Navigators (SUNs) in hospital emergency departments.
• Region V Office of Public HealthcoreStrategic or Co-development PartnerPartnership for Louisiana Bridge Program implementation and use of Pete mobile unit for public health community outreach including infectious disease testing, vaccinations, HIV & STD testing, education and counseling, and opioid use prevention.
• McNeese State UniversitycoreStrategic or Co-development PartnerPartner in SWLA Behavioral Health Pipeline program. The Blue Cross and Blue Shield Foundation of Louisiana funded program supports practicum and internship students in the Master of Science in Clinical Mental Health Counseling program at McNeese State University.
• Lake Charles Memorial HospitalcoreStrategic or Co-development PartnerParticipating hospital in Louisiana Bridge Program - Selected as a Bridge Starts Program recipient for substance use disorder continuity of care.
• CHRISTUS – Ochsner Lake Area HospitalmajorStrategic or Co-development PartnerParticipating hospital in Louisiana Bridge Program for substance use disorder treatment engagement.
• CHRISTUS – Ochsner St. Patrick HospitalmajorStrategic or Co-development PartnerParticipating hospital in Louisiana Bridge Program for substance use disorder treatment engagement.
• West Calcasieu Cameron HospitalmajorStrategic or Co-development PartnerParticipating hospital in Louisiana Bridge Program for substance use disorder treatment engagement.
• Ochsner American Legion HospitalmajorStrategic or Co-development PartnerParticipating hospital in Louisiana Bridge Program for substance use disorder treatment engagement.
• Families Helping Families of SWLAcoreStrategic or Co-development PartnerCollaborative partner for educational webinars, community events, and advocacy programs including IEP navigation, special education support, and disability resources.

Scale indicators3 records

Direct peers

• Centerstone: One of the largest U.S. nonprofit community mental health providers, delivering outpatient behavioral health, addiction, and IDD services across multiple states — comparable multi-site CMHC operating model with CARF accreditation and sliding-fee access.
• Florida Parishes Human Services Authority: Louisiana human services authority covering the Florida Parishes region with behavioral health, developmental disability, and addictive disorder services — directly comparable governance, parish-based mandate, and publicly-funded service mix.
• Capital Area Human Services District: State-authorized Louisiana HSA serving the Baton Rouge region with outpatient mental health, substance use, and developmental disability services — operates under the same LA R.S. 28:910 statutory framework as ImCal HSA.
• Central Florida Cares Health System: Florida's managing entity for behavioral health carve-out funding in the Central Florida region — comparable role as a publicly-funded regional steward for mental health and substance use services across multiple counties.
• Central Louisiana Human Services District: Central Louisiana regional HSA delivering behavioral health and developmental disability services to its parishes under the same statutory authority — closest structural analog to ImCal HSA in terms of mandate and operating model.
• Acadiana Area Human Services District: Another Louisiana human services district created under similar statutory authority to deliver behavioral health, developmental disability, and addictive disorder services across a defined parish region — directly comparable governance, funding, and service model.

Broad incumbents

• Magellan Health: National managed behavioral health care company (now part of Centene) that administers behavioral health benefits for Medicaid and commercial populations — broader portfolio than ImCal HSA but operates in overlapping publicly-funded behavioral health space.
• Centene Corporation: Largest U.S. Medicaid managed-care insurer with deep behavioral health exposure through subsidiaries including Magellan — the dominant payer counterpart for publicly-funded behavioral health authorities like ImCal HSA.
• Carelon Behavioral Health: Anthem's behavioral health services arm (formerly Beacon Health Options) — national managed behavioral health platform that competes with regional public authorities for state Medicaid contracts and value-based behavioral health arrangements.

Others

• National Council for Mental Wellbeing: The largest U.S. trade association representing community behavioral health organizations, including CMHCs and HSAs — not a direct competitor but the central industry body shaping policy, accreditation, and funding relevant to ImCal HSA's operating model.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/imcalhsa
• Facebookfacebook.com/ImperialCalcasieuHSA
• LinkedInlinkedin.com/company/imperial-calcasieu-human-services-authority
• Instagraminstagram.com/imcalhsa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Imperial Calcasieu Human Services Authority