Albury Wodonga Health

What Albury Wodonga Health does

Albury Wodonga Health (AWH) is a public regional health service operating under the jurisdiction of the Victorian Department of Health and Human Services, delivering integrated acute, sub-acute, mental health, cancer, maternity, surgical, and community health services across the Victorian-New South Wales border. It operates two main hospital campuses — the Wodonga Campus in Victoria and the Albury Campus in NSW — plus multiple satellite facilities including the Albury Wodonga Regional Cancer Centre, Ovens Murray Public Health Unit, and community mental health sites such as Benambra, Jarrah PARC, Nolan House, and The Willows. AWH serves the regional Albury-Wodonga cross-border catchment and surrounding communities, with a workforce of 1,001-5,000 employees.

AWH's service portfolio spans Emergency and Intensive Care, Medicine (Cardiology, Dialysis, Inpatient Units), Surgery (including the VicKey keyhole surgery program), Mental Health (Community Mental Health, Acute Inpatient, Rehabilitation and Recovery, Alcohol and Other Drugs), Women and Children (Maternity, Special Care Nursery, Children's Ward, Ronald McDonald Family Room), Cancer Services (Specialist Clinics, Wellness Centre, in-patient and day oncology), and Community Health/Allied Health/Dental/Rehabilitation. Support services include Pharmacy with sterile manufacturing capability at both campuses, Imaging and Pathology (including I-MED Radiology and BreastScreen NSW), and Telehealth virtual consultations via the Healthdirect Video Call platform. The core telehealth platform integrates with metropolitan specialists (St Vincent's, The Alfred) under the Hume Regional Telehealth Strategy, enabling remote vascular and podiatry consultations.

As a publicly funded Australian health service, AWH is funded primarily through Victorian and Commonwealth Government healthcare allocations under Medicare, with inpatient services provided at no charge to patients and outpatient prescriptions subject to PBS-style co-payments. The $558 million Albury Wodonga Regional Hospital Project redevelopment is currently under construction. Service distribution spans direct hospital delivery, community health centers, satellite specialty facilities, and telehealth channels, all concentrated within the defined regional catchment.

Name

Albury Wodonga Health

Legal name

Albury Wodonga Health

Website

https://awh.org.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Albury Wodonga Health is a Victorian Government-operated regional health service delivering acute, mental health, cancer, maternity, surgical, and community health services across two hospital campuses spanning the Victoria-NSW border, with a workforce of 1,001-5,000 employees.

Ownership category

akta.pro rank

Product category

Public Hospital and Regional Health Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Public hospital services
• Regional health service
• Emergency and acute care
• Community and allied health
• Telehealth consultations

Headquarters

HQ city

Albury

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Pricing tiers

Distribution channels4 records

Marketing channels4 records

Core offering

Albury Wodonga Health operates two public hospital campuses (Albury in NSW and Wodonga in VIC) delivering a comprehensive range of acute, emergency, surgical, maternity, mental health, cancer, and community health services to the cross-border Albury-Wodonga region. It also runs telehealth-enabled virtual consultations, hospital pharmacy with sterile manufacturing, medical imaging, and the Ovens Murray Public Health Unit, all publicly funded through the Victorian Department of Health.

Product overview

Albury Wodonga Health is a regional health service spanning the Victorian-New South Wales border, operating as a single unified health service with multiple clinical departments. The portfolio includes core clinical services (Emergency, Medicine, Surgery, Mental Health, Women and Children, Cancer Services, Community Health), support services (Pharmacy, Imaging and Pathology, Patient Support Services), and public health functions (Ovens Murray Public Health Unit). Telehealth is offered as a modality across multiple specialties to improve regional access. The organization is undergoing a major $558 million redevelopment project. Services are delivered at Albury Campus (NSW) and Wodonga Campus (VIC).

Differentiator

Problem solved

Functional benefit

Products and services

• Cancer Services

Quantifiable outcome

• De-identified patient outcomes from ARROW Trial shaping future of childhood asthma care
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Hume Regional Health ServicescoreStrategic or Co-development Partner · 1 January 2021Collaborative partnership with other health services across the Hume region to develop the first Hume Regional Telehealth Strategy, a Victorian Department of Health funded project focused on growing sustainable access to specialist appointments and healthcare opportunities for regional communities
• Safer Care VictoriacoreOthersRegulatory and quality oversight body conducting Quality and Safety Review into the culture of surgical and emergency departments at AWH; findings have led to organizational change initiatives
• GenesisCarecoreStrategic or Co-development PartnerCancer treatment provider operating at Albury Wodonga Regional Cancer Centre, offering radiation therapy services with $5 million technology investment; AWRCC transitioning to publicly operated in-patient and day oncology unit
• Victoria's Office of the Chief PsychiatristcoreOthersState government regulatory body investigating escalated concerns at AWH regarding mental health services and patient safety
• I-MED RadiologyminorChannel Partner/ Reseller/ DistributorRadiology service provider operating at Albury Campus, providing medical imaging services within the AWH facility
• St Vincent's HospitalminorStrategic or Co-development PartnerMelbourne-based specialist health service partnering with AWH through telehealth to provide vascular clinic consultations, saving client travel and enabling joint clinic reviews
• The Alfred HospitalminorStrategic or Co-development PartnerMelbourne-based specialist health service partnering with AWH through telehealth for podiatry consultations, enabling interstate specialist connections without client travel
• Healthdirect Video CallcoreTechnology or IntegrationNational telehealth platform provider enabling AWH to conduct video consultations with patients, used across multiple AWH services including mental health, cardiology, and community health
• Australian Medical Association (AMA) Victoria and NSWminorOthersMedical professional associations advocating for doctors and raising concerns about governance, transparency, and patient safety at AWH
• Health and Community Services UnionminorOthersUnion representing health workers at AWH, documenting workplace culture issues including 49% of members experiencing bullying and 73% feeling unsafe raising concerns

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Western Health (Melbourne): Major metropolitan Victorian public health service operating multiple campuses. Comparable in operating model and Victorian Department governance, but serves a metropolitan catchment rather than a regional one.
• Austin Health: Tertiary Victorian public health service providing acute, specialist, mental health and rehabilitation services from multiple campuses. Comparable in service breadth and public governance; relevant for specialist telehealth partnerships analogous to AWH's Alfred/St Vincent's links.
• Barwon Health: Large Victorian regional public health service anchored by University Hospital Geelong, providing tertiary-equivalent services across the Barwon-South West region. Comparable regional public health service with broader specialty depth than AWH.

Direct peers

• Latrobe Regional Hospital: Major regional referral hospital in the Latrobe Valley, Victoria, providing acute, sub-acute, mental health and community services. Comparable in its role as a regional hub for a geographically dispersed catchment.
• Grampians Health: Regional Victorian public health service formed from the merger of Ballarat Health Services and others, operating multiple campuses across western Victoria. Comparable multi-campus regional public health model under Victorian Department governance.
• Goulburn Valley Health: Regional Victorian public health service operating campuses at Shepparton and other locations with comprehensive acute, mental health, maternity, and community services. Closely comparable peer in service breadth, regional catchment, and public governance.
• Northeast Health Wangaratta: Victorian regional public health service serving the North East and border-adjacent areas including telehealth-linked care. Comparable in scale, regional referral function, and Victorian-Department-of-Health funding model.
• Bendigo Health: Large regional Victorian public health service operating Bendigo Hospital and a network of community services across the Loddon-Mallee region. Highly comparable to AWH in scale, service mix, governance under the Victorian Department of Health, and role as a regional referral hub.

Others

• Safer Care Victoria: Victorian Department of Health agency that conducted the Quality and Safety Review of AWH. Included as an ecosystem participant relevant to AWH's regulatory environment and an indirect benchmark for clinical governance practices across the Victorian public health system.

Regional players

• Murrumbidgee Local Health District: NSW local health district operating public hospitals and community health services across the Murrumbidgee region — the NSW counterpart to AWH's Albury Campus. Comparable cross-border regional health delivery and similar cross-jurisdiction challenges.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Albury Wodonga Health