United Health Services
United Health Services is a not-for-profit community-owned integrated healthcare system serving New York's Southern Tier through four hospitals, 60+ outpatient locations, home care, and senior living, with 6,300+ employees and 600+ providers; recent acquisitions of Talkspace and Sunbelt Medical Financial extend it into digital behavioral health and revenue cycle management.
- Company typePrivate
- Founded1981
- HeadquartersWilmington, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What United Health Services does
United Health Services (UHS) is a not-for-profit, community-owned integrated healthcare delivery system headquartered in Binghamton, New York, formed in 1981 through the consolidation of three community hospitals. It operates four acute care hospitals (Wilson Medical Center, Binghamton General Hospital, Chenango Memorial Hospital, Delaware Valley Hospital), 22 primary care offices, three walk-in centers, a home care division serving Broome, Tioga, Chenango, and Delaware counties, and the UHS Senior Living at Ideal skilled nursing facility in Endicott. The system employs 6,300-6,500 people including 600+ providers across more than 60 locations and functions as the regional referral center for 13 medical specialties, holding the only Level II ACS-verified trauma designation in New York's Southern Tier and Northern Tier of Pennsylvania. Wilson Medical Center is a New York State-designated Stroke Center and primary teaching affiliate of SUNY Upstate Medical Center, training over 100 residents annually.
UHS operates a systemwide Epic electronic medical record platform supporting integrated care coordination across inpatient, outpatient, home care, and senior living settings, and runs revenue cycle and HR on Workday. Service lines span trauma and emergency care, cardiac surgery and heart failure (ACC accredited), neurosurgery, oncology (NAPBC breast center, ACRO radiation oncology), stroke, orthopedics (one of only six CMS-recognized hip/knee programs in New York), respiratory therapy, diagnostic imaging (including a new Wilson inpatient MRI), sports medicine, senior care, and telehealth via the CHQI-accredited UHS Virtual Walk-In. Recent acquisitions include Talkspace ($835 million enterprise value, announced March 2026) for virtual behavioral health and Sunbelt Medical Financial (announced March 2025) for revenue cycle management.
UHS is funded and operated as a non-profit community asset under an all-volunteer local board, with revenue derived from acute and ambulatory care reimbursement across government and commercial payers. The company generates no parent-company subsidies, has no public listing, and is explicitly unaffiliated with Universal Health Services, Inc. (NYSE: UHS). Strategic emphasis is on regional service expansion, workforce self-sufficiency via tuition-funded Education Incentive Programs and Graduate Nurse Residency, and selective digital and RCM bolt-on acquisitions to broaden the revenue base beyond traditional regional patient services.
United Health Services firmographics
Firmographics- Name
- United Health Services
- Legal name
- United Health Services, Inc.
- Website
- https://nyuhscareers.org
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- United Health Services is a not-for-profit community-owned integrated healthcare system serving New York's Southern Tier through four hospitals, 60+ outpatient locations, home care, and senior living, with 6,300+ employees and 600+ providers; recent acquisitions of Talkspace and Sunbelt Medical Financial extend it into digital behavioral health and revenue cycle management.
- Ownership category
- akta.pro rank
United Health Services industry classification
Industry- Product category
- Integrated Healthcare Delivery Services
- NAICS
- General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621), Home Health Care Services (621610), Nursing and Residential Care Facilities (623)
- SIC
- Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)
- akta.pro secondary industries
- Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA), Primary Care & General Medicine Virtual Care (HLALAAAA)
Keywords
Where United Health Services is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
United Health Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Hospital Services: Acute care hospital services including emergency, trauma, surgical, and inpatient care across four hospitals (Wilson Medical Center, Binghamton General Hospital, Chenango Memorial Hospital, Delaware Valley Hospital).
- Physician Services: Outpatient clinical services through 600+ providers across 60+ locations including primary care offices, specialty practices, and walk-in centers.
- Home Care Services: Home healthcare services including skilled nursing, medical equipment, therapies, and long-term care serving Broome, Tioga, Chenango, and Delaware counties.
- Senior Living Services: Skilled nursing facility care at UHS Senior Living at Ideal providing 24/7 care for residents including RNs, LPNs, and CNAs.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
United Health Services product offering
Product offeringCore offering
United Health Services is a not-for-profit community-owned integrated healthcare delivery network that provides acute hospital care, emergency and trauma services, primary and specialty outpatient care, home health, and senior living services across New York's Southern Tier region. The system operates four hospitals, 60+ care locations, and a skilled nursing facility, supplemented by telehealth and a recently acquired virtual behavioral health platform, serving patients through insurance, Medicare, and Medicaid reimbursement.
Product overview
United Health Services operates as an integrated healthcare delivery network serving New York's Southern Tier region through four hospitals (Wilson Medical Center, Binghamton General Hospital, Chenango Memorial Hospital, Delaware Valley Hospital), the Senior Living at Ideal skilled nursing facility, 22 primary care offices, three walk-in centers, home care services, and specialty care practices. The network of 60+ locations provides comprehensive services including cancer care, cardiac care, trauma, stroke care, respiratory therapy, diagnostic imaging, and telehealth (UHS Virtual Walk-In). UHS also offers workforce development through Graduate Nurse Residency, Summer Nursing Externship, and Education Incentive Programs covering tuition for nursing, respiratory therapy, surgical technology, and clinical laboratory disciplines. Recent acquisitions include Talkspace for virtual behavioral health and Sunbelt Medical Financial for revenue cycle management services.
Differentiator
Problem solved
Functional benefit
Products and services
- UHS Wilson Medical Center Level II trauma center and New York State-designated Stroke Center located in Johnson City, NY, serving as the only ACS-verified trauma program in the Southern Tier of New York and Northern Tier of Pennsylvania; functions as the primary teaching hospital affiliate of SUNY Upstate Medical Center within the UHS system.
- UHS Binghamton General Hospital Community hospital in Binghamton, NY, serving as one of four hospitals in the United Health Services network with teaching hospital affiliation and clinical services across inpatient and outpatient care.
- Chenango Memorial Hospital Community hospital in Norwich, NY, part of the UHS network, HFAP accredited and recognized by Excellus BlueCross BlueShield for achieving 100% of quality goals in the Small Hospital Incentive Program.
- Delaware Valley Hospital Community hospital in Walton, NY, part of the UHS network, with an AACVPR-certified cardiac rehabilitation program serving Delaware County and surrounding communities.
- UHS Senior Living at Ideal Skilled nursing facility in Endicott, NY providing 24/7 care with RNs, LPNs, and CNAs; recognized as Senior Friendly by NICHE in 2020 and listed as 35th best nursing home nationally by Newsweek in 2021.
- Primary Care Network 22 primary care offices across the Southern Tier region providing comprehensive primary care services with Patient-Centered Medical Home accreditation from NCQA, for regional residents seeking continuing primary medical care.
- Walk-In Centers Three walk-in centers offering convenient access to urgent care services across the UHS service area for patients needing same-day non-emergency care.
- UHS Home Care Home healthcare services serving Broome, Tioga, Chenango, and Delaware counties including skilled nursing, medical equipment and supplies, long-term care, and at-home therapies for patients requiring care in their homes.
- Specialty Care Practices Specialty care services across multiple disciplines including cardiac surgery, neurosurgery, renal dialysis, neonatal intensive care, trauma care, reconstructive surgery, chemical dependency care, and physical rehabilitation for regional patients needing advanced specialty procedures.
- UHS Cancer Care Center Comprehensive cancer care including the UHS Breast Center (first NAPBC accredited facility in Greater Binghamton) and radiation oncology with ACRO accreditation, Commission on Cancer accreditation, and integrated oncology services for cancer patients.
- UHS Heart Center Cardiac care services including cardiac surgery, heart failure accreditation from American College of Cardiology, Get with the Guidelines-Heart Failure Gold Plus award, and chest pain center accreditation for patients with cardiac conditions.
- UHS Virtual Walk-In (Telehealth) Consumer-to-provider telemedicine services accredited by ClearHealth Quality Institute (CHQI), the only telemedicine accreditation backed by the American Telemedicine Association, for patients seeking remote virtual care visits.
- Radiology and Diagnostic Imaging Comprehensive diagnostic imaging services including MRI (five locations including new Wilson Medical Center Inpatient MRI), CT, Radiologic Technology, Nuclear Medicine, Ultrasonography, and mammography, delivered with Park Avenue Associates in Radiology.
- Respiratory Therapy Services Respiratory therapy across inpatient and outpatient settings with PFT, sleep center, pulmonary rehab, and home care (PCH/DME) services for patients with respiratory and pulmonary conditions.
- Graduate Nurse Residency Program 12-month structured transition program for new graduate nurses including 30 discrete skills encounters, clinical coaching, leadership development, tuition forgiveness ($15,000 ASN/$20,000 BSN), and $40.70/hour starting salary, designed to onboard newly licensed RNs into clinical practice.
- Summer Nursing Externship Program 10-week immersive summer program for RN students in their final year, offering over 300 hours of direct patient contact, paid hourly wage, college tuition stipend, and college credit through local college partnerships.
- Education Incentive Programs (EIP) Financial assistance programs for healthcare education including LPN (100% tuition), RN ASN/BSN (100% tuition), Respiratory Therapy (100% tuition), Clinical Laboratory Technologist (up to $8,000/semester), and Surgical Technology (full coverage through MVCC partnership).
- Talkspace Virtual Behavioral Health Digital mental health platform providing virtual behavioral care through a network of 6,000 licensed clinicians; integrated into UHS via acquisition to enable scalable virtual behavioral care for UHS patients and the broader digital mental health market.
- Sunbelt Medical Financial Services Revenue cycle management services specializing in complex workers' compensation and international claims, acquired by UHS to enhance offerings in international claims and complex billing.
- UHS Sports Medicine and Athletic Training Regional sports medicine program covering 10 high school athletics contracts, D1 (Binghamton University) and D3 (Hartwick College) collegiate teams, physical therapy clinics, and sports performance training at the 68,000-sq-ft UHS Orthopedic Center.
Quantifiable outcome
- More than 1,000 severely injured patients treated annually at Level II trauma center
- +4 more outcomes
Companies that use United Health Services
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
United Health Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
United Health Services partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- TalkspacecoreUHS announced acquisition of Talkspace for $5.25 per share representing approximately $835 million in enterprise value. The deal integrates Talkspace's network of 6,000 licensed clinicians to enable scalable virtual behavioral care, addressing chronic labor shortages. Expected to unlock 2-3% annual volume growth, address $190 million revenue opportunity, and expand UHS into the $39 billion digital mental health market.
- Sunbelt Medical FinancialcoreUnified Health Services acquired Sunbelt Medical Financial to expand revenue cycle management services, focusing on complex workers' compensation and international claims. The acquisition enhances UHS's offerings in growing areas of international claims and complex billing through shared expertise.
- SUNY Upstate Medical CentercoreTeaching hospital affiliation with SUNY Upstate Medical Center in Syracuse, NY. United Health Services trains over 100 physicians per year in residency and fellowship programs as a major teaching affiliate of the Clinical Campus at Binghamton.
- Binghamton University Health Sciences CenterminorAcademic partnership for medical education and training healthcare professionals for the Southern Tier region.
- Mohawk Valley Community College (MVCC)corePartnership for Surgical Technology Education Incentive Program. MVCC delivers Associate of Applied Sciences degree in Surgical Technology. UHS pays for tuition, fees, textbooks, and certification exam. Program includes online and in-person courses at UHS facilities.
- Park Avenue Associates in RadiologyminorCommunity-based Radiologist partners providing high-quality, cutting-edge MRI services in the Southern Tier. Park Avenue Associates is hiring MRI Technologists and MRI Registered Nurses for the new Wilson Medical Center Inpatient MRI.
- Binghamton University (D1 Athletics)minorUHS Sports Medicine team serves as team physicians for Binghamton University D1 Athletics and Hartwick College (D3), covering practices and games while providing sports performance training.
- Hartwick CollegeminorUHS Sports Medicine team serves as team physicians for Hartwick College (D3) athletics programs.
- Local High School Athletics ProgramsminorUHS Sports Medicine provides athletic training services to 10 local high schools under athletics contracts, covering practices and games and managing injury rehab programs.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
United Health Services competitors and assessment
Company assessmentDirect peers
- Guthrie Clinic: Non-profit integrated health system headquartered in Sayre, PA — immediately adjacent to UHS's Southern Tier NY footprint — operating Guthrie Robert Packer Hospital and a multi-county regional network. Highly comparable in scale, regional referral model, and rural Pennsylvania–upstate New York catchment.
- Geisinger Health: Integrated non-profit health system serving central and northeastern Pennsylvania with a flagship academic medical center, employed physician network, and health plan. Comparable as a regional non-profit integrated delivery network with a teaching hospital and population-health focus, though materially larger than UHS.
- Arnot Health: Non-profit regional health system based in Elmira, NY serving the Finger Lakes region with multiple hospitals and a physician network. Directly comparable as a community-owned non-profit operating hospitals, primary care, and specialty services in upstate New York.
- Cayuga Medical Center: Non-profit community hospital and physician network in Ithaca, NY serving Tompkins County and the Finger Lakes. Comparable as a regional non-profit acute care provider in upstate New York with primary care, specialty, and hospital services.
- St. Joseph's Health: Non-profit regional health system in Syracuse, NY affiliated with Trinity Health, operating a hospital and physician network across the central NY region. Comparable in integrated acute care and ambulatory delivery in upstate New York.
Broad incumbents
- Trinity Health: One of the largest Catholic non-profit health systems in the US, operating 80+ hospitals across multiple states. Comparable as a non-profit integrated system, but at significantly greater scale and geographic diversification than UHS.
- Bon Secours Mercy Health: Large Catholic non-profit health system operating 50+ hospitals across the eastern US. Comparable non-profit acute and ambulatory delivery model, but at materially greater scale and broader geographic footprint than UHS.
- CommonSpirit Health: National non-profit Catholic health system formed by the merger of Dignity Health and Catholic Health Initiatives, operating 140+ hospitals nationwide. Comparable as a large non-profit integrated delivery network, but at vastly greater scale than UHS.
- AdventHealth: Large non-profit health system operating 50+ hospitals across multiple states with an emphasis on whole-person care. Comparable as a multi-state non-profit integrated system, but at significantly greater scale and geographic breadth than UHS.
Others
- Universal Health Services, Inc. Publicly traded for-profit hospital operator (NYSE: UHS) — explicitly disclaimed as unaffiliated with United Health Services, Inc. Included for completeness because of the identical UHS branding and overlap in acute care hospital operations, though it is a distinct organization with a for-profit, multi-state model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
United Health Services social profiles
Digital presenceUnited Health Services compliance and trust
Trust signalCompliance19 records
United Health Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
United Health Services leadership team
Management profileNumber of profiles
United Health Services subsidiaries and ownership
Company hierarchySubsidiaries9 records
United Health Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
United Health Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about United Health Services
What does United Health Services do?
United Health Services is a not-for-profit community-owned integrated healthcare delivery network that provides acute hospital care, emergency and trauma services, primary and specialty outpatient care, home health, and senior living services across New York's Southern Tier region. The system operates four hospitals, 60+ care locations, and a skilled nursing facility, supplemented by telehealth and a recently acquired virtual behavioral health platform, serving patients through insurance, Medicare, and Medicaid reimbursement.
Is United Health Services a public or private company?
United Health Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was United Health Services founded?
United Health Services was founded in 1981. It employs 1,001 to 5,000 people.
Where is United Health Services based?
United Health Services is headquartered in Wilmington, United States, in the North America region.
How does United Health Services make money?
Four revenue lines are on record. Hospital Services are the primary driver. The others are physician Services, home Care Services and senior Living Services.
Who are United Health Services's main competitors?
Direct peers on record are Guthrie Clinic, Geisinger Health, Arnot Health, Cayuga Medical Center and St. Joseph's Health. Broad incumbents are Trinity Health, Bon Secours Mercy Health, CommonSpirit Health and AdventHealth. Universal Health Services, Inc. is listed as an others.
Does United Health Services have an API?
No public API is recorded for United Health Services.
What industry is United Health Services in?
United Health Services's product category is Integrated Healthcare Delivery Services. Its primary akta.pro industry code is HLAFAAAL, Hospital-Owned Physician Networks & Medical Groups, with a secondary code of HLAFAEAA, Skilled Home Health (Medicare-Certified) Agencies. Its NAICS code is 6221 and its SIC code is 8060.