Assurances du Crédit Mutuel

What Assurances du Crédit Mutuel does

Assurances du Crédit Mutuel (ACM), founded in 1971 and headquartered in Strasbourg, is the insurance arm of Crédit Mutuel Alliance Fédérale, which holds 89% of capital. The company operates a full-stack bancassurance model with regulated carriers across life and non-life lines, serving 13.9 million insured customers with 38.8 million contracts as of December 31, 2025. Its revenue mix spans property and casualty (via ACM IARD SA and Sérénis Assurances SA), life insurance and retirement savings (via ACM Vie SA, ACM Vie SAM, Crédit Mutuel Épargne Salariale SA; €111 billion AUM at end-2024), health and personal insurance, employee benefits, and professional/agricultural lines. Underwriting entities are regulated in France, Belgium, Luxembourg, and Germany, with minority stakes in Tunisia (Astrée) and Canada (Desjardins Groupe d'Assurances Générales).

The product portfolio comprises home (multirisque habitation), auto, supplemental health, provident, borrower insurance, life insurance (Plan Assurance Vie, Plan Assurance Jeune, Plan Capitalisation), retirement savings (PER), and employee savings, augmented by digital services (e-déclaration, mobile app, online attestation issuance) and proprietary differentiators: the Carte Avance Santé payment card (since 2005; 1+ million users) that advances health expenses ahead of public reimbursement, the Station Mobilités auto-claims facility (launched 2025), and the no-medical-formality borrower insurance device (launched 2021, first in France for loyal clients on primary residence loans up to €500,000). Distribution is anchored by Crédit Mutuel and CIC banking networks across France, with international channels including Banque Européenne du Crédit Mutuel, Cofidis, Monabanq, Targobank (Germany from January 2026), Beobank and ACM Insurance (Belgium), and ICM Life (Luxembourg), supplemented by direct digital channels.

ACM is structured as a mutualist insurance group and operates as a strategic subsidiary of Crédit Mutuel Alliance Fédérale. Pricing is not publicly disclosed, with individualized risk-based premiums billed annually. Revenue is generated almost entirely through recurring insurance premiums and asset-management fees (no transactional or ad-based streams). The group reported FY2025 revenue of €17.6 billion (+15.2% YoY), IFRS net income of €979 million, total balance sheet of €157 billion, and a Solvency II ratio of 226%. Ownership: 89% Crédit Mutuel Alliance Fédérale, 8.1% CFCM Maine-Anjou Basse-Normandie, 2.9% CFCM Océan. Differentiated governance: a 2023 "societal dividend" mechanism allocates 15% of net profits to climate and social-equality projects.

Name

Assurances du Crédit Mutuel

Legal name

Assurances du Crédit Mutuel

Website

https://acm.fr

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Assurances du Crédit Mutuel (ACM) is the Strasbourg-based mutual insurance arm of Crédit Mutuel Alliance Fédérale, offering property, casualty, health, life, and retirement products to 13.9 million individuals, professionals, and businesses across France, Belgium, Luxembourg, and Germany.

Ownership category

akta.pro rank

Headquarters

HQ city

Strasbourg

HQ country

France

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property & Casualty Insurance: Property and casualty insurance products including auto, home, and professional insurance through IARD entities (ACM IARD SA, Sérénis Assurances SA). Revenue generated through policy premiums.
2. Life Insurance & Retirement Savings: Life insurance, savings, and retirement products through ACM Vie SA, ACM Vie SAM, and employee savings (Crédit Mutuel Épargne Salariale SA). Managed assets of €111 billion as of end 2024. Revenue from premiums and management fees.
3. Health & Personal Insurance: Health insurance and personal protection products covering individuals and families, generating revenue through regular premium contributions.
4. Employee Benefits: Corporate health insurance, provident insurance, and retirement plans for businesses and professionals, including collective employee savings schemes.

Pricing tiers

Go-to-market motion1 record

Distribution channels9 records

Marketing channels5 records

Core offering

Assurances du Crédit Mutuel (ACM) is the insurance arm of Crédit Mutuel Alliance Fédérale, providing property and casualty, life, health, provident, borrower, and retirement/savings insurance products to individuals, professionals, businesses, and farmers. The group distributes primarily through Crédit Mutuel and CIC banking networks across France and internationally through partners in Belgium, Germany, and Luxembourg.

Product overview

Assurances du Crédit Mutuel (ACM) is a major French insurance group founded in 1971, offering a comprehensive multi-brand, multi-channel portfolio of property and casualty (biens) and personal (personnes) insurance products. The core product lineup spans home insurance (multirisque habitation), auto insurance, supplemental health insurance (complémentaire santé), provident insurance (prévoyance), borrower insurance (assurance des emprunteurs), life insurance (Plan Assurance Vie, Plan Assurance Jeune, Plan Capitalisation), retirement savings (PER), and employee savings (épargne salariale). Business and agricultural insurance is offered through both ACM's own products and a co-insurance partnership with Allianz France. Differentiating services include the exclusive Avance Santé pre-payment card (since 2005), the Station Mobilités auto claims facility (2025), the medical-questionnaire-free borrower insurance device, a full-featured e-services ecosystem (website and mobile app), and e-déclaration online claims submission. The group distributes primarily through Crédit Mutuel and CIC banking networks, as well as international channels (Targobank in Germany, ACM Insurance in Belgium, ICM Life in Luxembourg) and other partners.

Differentiator

Problem solved

Functional benefit

Brands

• Avance Santé: Exclusive payment card that advances health expenses to policyholders since 2005, with payment debited only after reimbursements from Social Security and complementary health insurance.
• E-déclaration
• E-services
• Station Mobilités

Products and services

• Assurance habitation (Multirisque habitation) Home insurance covering primary residence and personal belongings against risks including natural disasters, theft, and water damage for individual policyholders.
• Assurance automobile Auto insurance covering vehicles and drivers, with eco-responsible incentives for electric and hybrid vehicles for individual policyholders.
• Complémentaire santé Supplemental health insurance for individuals and businesses, providing reimbursement of medical expenses beyond the French Social Security scheme.
• Prévoyance Provident insurance covering death, disability, and inability to work for individuals, self-employed professionals (TNS), and businesses. Includes TNS Prévoyance and Plan Prévoyance Entreprise products.
• Assurance des emprunteurs Borrower insurance attached to mortgage or professional loans, protecting against death, disability, and job loss. Notable for the medical questionnaire-free device for loyal customers purchasing a primary residence.
• Assurance-vie Life insurance and savings products including Plan Assurance Vie, Plan Assurance Jeune, and Plan Capitalisation, with euro-denominated funds and unit-linked (UC) investment options.
• Plan Épargne Retraite (PER) Retirement savings plans (PER) for individuals and businesses, compliant with French PACTE law, including individual and corporate PER products with various investment profile options.
• Épargne salariale Employee savings schemes offered to professionals and businesses through the Crédit Mutuel Épargne Salariale business unit, with collective savings products.
• Assurance professionnelle et agricole Business and agricultural insurance covering premises, equipment, vehicles, key employees, and financial commitments for self-employed professionals, businesses, and farmers.
• Carte Avance Santé Exclusive payment card that advances healthcare expenses for policyholders at all equipped health professionals, with the insured debited only after reimbursements from Social Security and supplemental health insurance, available at no additional cost to beneficiaries over 16.

Quantifiable outcome

• 13.9 million insured customers served as of end 2025
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• TargobankcoreChannel Partner/ Reseller/ Distributor · 1 January 2026Exclusive distribution partner for ACM Deutschland AG insurance products in Germany since January 1, 2026. Targobank distributes insurance offerings to its customer base through its banking network.
• ACM Insurance (Belgium)coreChannel Partner/ Reseller/ Distributor · 20 December 2023New brand identity for ACM insurance operations in Belgium, covering life insurance through ACM Belgium Life and non-life insurance through ACM Belgium. Markets products under the ACM Insurance brand to Belgian consumers.
• AllianzcoreStrategic or Co-development Partner · 7 October 2022Partnership of co-insurance in property damage for the enterprise and agricultural markets, deployed starting 2023. Combines ACM's mutualist positioning with Allianz's market expertise to serve business customers and agricultural sector with comprehensive coverage.
• Région Île-de-FranceminorStrategic or Co-development Partner · 26 November 2020Deployment of Solidary Real Estate Guarantee (Garantie Immobilière Solidaire) in partnership with Région Île-de-France to facilitate access to property ownership for underserved populations.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Covéa: Covéa is a leading French mutualist insurance group (MAAF, GMF, MMA) offering P&C, life, and health insurance. It is the most direct structural peer to ACM, with a comparable mutualist model, multi-line portfolio, and bancassurance-style distribution, and operates at a similar scale.
• Groupama: Groupama is one of France's largest mutualist insurance groups, offering P&C, life, health, and banking services primarily to individual and agricultural customers. It is highly comparable to ACM in mutualist structure, product mix, and customer segments, with similar revenue scale.
• MACIF: MACIF is a major French mutualist insurer focused on P&C, health, and provident products for individuals and professionals. It shares ACM's mutualist DNA and individual customer focus, with overlapping product lines in home, auto, and health insurance.
• MAIF: MAIF is a French mutualist insurer specializing in P&C (home, auto) and increasingly health, savings, and provident for individual members. It is directly comparable to ACM in mutualist values, individual customer focus, and product breadth in personal lines.
• Matmut: Matmut is a French mutualist insurance group offering P&C, health, savings, and provident products. Like ACM, it serves individual and professional customers through a multi-channel distribution model, with strong overlap in auto, home, and health insurance.
• AG2R La Mondiale: AG2R La Mondiale is a leading French mutualist group in life insurance, provident, retirement, and health for individuals and corporates. It is directly comparable to ACM's life, retirement, and employee benefits divisions, sharing the mutualist structure and bancassurance-like distribution.
• BNP Paribas Cardif: BNP Paribas Cardif is the insurance arm of BNP Paribas, offering life, savings, and protection products distributed through BNP Paribas banking networks. It is a direct peer to ACM in the bancassurance model, though more focused on life and creditor insurance.
• Société Générale Insurance: Société Générale Insurance is the life and personal protection insurance arm of Société Générale, distributing through Société Générale banking networks in France and internationally. It is a direct bancassurance peer to ACM, with comparable business model and target customer base.

Broad incumbents

• AXA France: AXA France is the French arm of global insurer AXA and the largest insurer in France across P&C, life, and health. It is a broad incumbent overlapping with ACM across all major product lines, but operates at significantly larger scale and with a more diversified commercial/corporate focus.
• Allianz France: Allianz France is the French subsidiary of global insurer Allianz, offering P&C, life, and health products through agent and broker networks. It is a broad incumbent comparable to ACM, with overlap across all product lines and a co-insurance partnership relationship with ACM in property damage for enterprise and agricultural markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/assurances-credit-mutuel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Assurances du Crédit Mutuel