What innosolv AG does

innosolv AG, founded in 1996 and headquartered in St. Gallen, Switzerland, develops vertical enterprise software for three Swiss-specific customer segments: municipalities and cities (innosolvcity), energy utilities (innosolvenergy), and church parishes (innosolvchurch). The product suite covers CRM, metering data management, billing, energy data management, time series forecasting, dynamic tariff calculation, civil registration, document management, and GDPR-compliant personal data logging — with native integrations into Swiss regulatory infrastructure including eCH-MADD for the federal building register, Pronovo AG for renewable-energy certification, SDAT and Swissgrid for market-partner data exchange, and DeepSign for electronic signatures.

The technology stack is built entirely in Switzerland. The current generation is being replaced by neXt, a six-year re-architecture project culminating in a web-based frontend and reworked backend in October 2026, with the entire ~60-person organization deployed on the rollout. Proprietary modules include the Zeitreihen time-series engine (with Holt-Winters, ARIMA, and regression forecasting), a Produktionsanlagen module for managing photovoltaic and battery systems, and a Personendaten Nachweis module for GDPR-compliant data access reporting.

innosolv operates a subscription model with annual update and maintenance fees, supplemented by professional services (training, data migration) delivered through a certified Swiss sales-partner (Vertriebspartner) network rather than direct sales. Distribution is purely domestic; the company is self-described as the Swiss market leader in its three niches and has held multi-decade relationships with flagship customers including Stadt Winterthur, Stadt Thun (since 1999), and St.Galler Stadtwerke (20+ years). Leadership transitioned from co-founder/CEO Thomas Peterer (July 2022) to Manuel Britschgi, with co-founder/CFO Erwin Buchegger retiring from operations in June 2024 while remaining on the board.

Name

innosolv AG

Legal name

innosolv AG

Website

https://innosolv.ch

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

innosolv AG is a privately held Swiss vertical-software vendor founded in 1996, providing CRM, metering, billing and administrative solutions to Swiss municipalities, energy utilities and church parishes via a certified partner channel and a recurring maintenance-fee model.

Ownership category

akta.pro rank

Product category

Vertical Enterprise Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

akta.pro secondary industry

Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)

Keywords

• Municipal administration software
• Energy utility billing
• Metering data management
• Church parish software
• Swiss government software

Headquarters

HQ city

Saint Gallen

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Annual software releases with update fees. Customers pay annual maintenance and update fees to receive the latest versions with new features, legal compliance updates, and technical improvements.
2. Professional Services: Training services for product implementation, user onboarding, and new feature adoption. Partner-based service delivery through certified Vertriebspartner.
3. Data Migration Services: Migration services for transferring data from legacy systems using proven migration programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels7 records

Core offering

innosolv AG develops and sells 100% Swiss-made enterprise software for Swiss energy utilities, cities/municipalities, and church parishes. Its product suite comprises innosolvcity (municipal administration), innosolvenergy (CRM, metering and billing for energy utilities) and innosolvchurch (parish administration), delivered through a network of certified Swiss sales partners with annual software update subscriptions and add-on implementation/training services.

Differentiator

Problem solved

Functional benefit

Brands

• innosolvcity: IT solution for cities and municipalities
• innosolvenergy
• innosolvchurch

Products and services

• innosolvcity IT solution (ERP-class suite) for Swiss cities and municipalities covering resident registration, civil registration, tax billing, document management, e-collecting for popular initiatives, and interfaces to Swiss federal systems (eCH-MADD/GWR).
• innosolvenergy CRM, metering and billing platform for Swiss energy utilities covering customer relationship management, meter/energy data management (MDM/EDM), market partner communication, Pronovo-certified production facility management, ZEV billing, and dynamic tariff calculation under StromVV.
• innosolvchurch IT solution for Swiss church parishes covering parish administration, membership management and communication.
• neXt Generation Software Next-generation web-based software platform that runs all existing innosolv modules (innosolvcity, innosolvenergy, innosolvchurch) on a reworked backend and modern frontend, delivered to existing customers via upgrade in autumn 2026.

Quantifiable outcome

• Long-term customer retention spanning over 20 years with cities like Thun (since 1999)
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core, strategic, operational and minor.

• OBTcoreImplementation/ SI/ Consulting PartnerOBT is a certified implementation partner that handles customer projects including the Penta Scanner integration for municipalities. They provide on-site installation, configuration, and training services.
• Swiss Federal Chancellery (Bundeskanzlei)strategicStrategic or Co-development Partnerinnosolv actively participates in the Federal Chancellery's participatory process for e-collecting pilot projects. The company contributes expertise in municipal register software to help design solutions for electronic signature collection for initiatives and referendums.
• Pronovo AGoperationalTechnology or IntegrationPronovo AG is the accredited certification body for guarantees of origin and subsidy programs for renewable energy. innosolv's Produktionsanlagen module supports the certification processes with Pronovo.
• Swiss Made SoftwareminorOthersMember of the Swiss Made Software association, demonstrating commitment to Swiss software development standards.
• MicrosoftoperationalTechnology or Integrationinnosolv is listed on Microsoft AppSource and has integrated Microsoft solutions including Outlook integration and Microsoft infrastructure.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• PSI Software AG: Publicly listed German software group with energy management, grid control, and utilities suites. Larger, broader portfolio that overlaps with innosolvenergy on utility CRM, metering, and grid-related workflows.
• Axians: European IT services arm of Vinci Energies with dedicated utilities and public sector practices, including metering and smart infrastructure rollouts. Comparable in customer base (Stadtwerke, municipalities) and in delivering IT services alongside software partners.

Direct peers

• GARAIO AG: Swiss vertical ERP and business software vendor serving small/mid-sized enterprises and public sector customers. Comparable as a Swiss-headquartered vertical software publisher with a similar go-to-market and customer profile to innosolv.
• Schleupen AG: German vendor of ERP, metering, and billing software for municipal utilities (Stadtwerke) and energy suppliers. Closest functional analogue to innosolvenergy in metering, billing, and dynamic tariff workflows.
• Robotron Datenbank-Software GmbH: German vendor specializing in energy data management, meter data management, and market communication (SDAT-style workflows) for utilities. Functionally similar to innosolvenergy's measurement data and time series modules.
• KISTERS AG: European vendor of energy data management, forecasting, and metering software (EDM/MDM) with ARIMA and Holt-Winters forecasting. Directly comparable to innosolvenergy's Zeitreihen module and time series capabilities.
• Abraxas Informatik AG: Swiss IT specialist focused on public sector and municipal software, including e-government platforms and integrations with cantonal and federal systems. Direct overlap with innosolvcity in the Swiss municipal administration market.
• Bedag Informatik AG: Bern-based Swiss public sector IT provider delivering software and services to cantons, municipalities, and courts. Comparable in mission, customer base, and product depth to innosolv's municipal portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/innosolv-ag

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about innosolv AG