August REI

What August REI does

August REI (legal entity: August Real Estate Investment, LLC) is a Texas-based, independently owned residential mortgage loan servicing company founded in 2009 by Amy Sayre. The firm serves private lenders, real estate investors, note sellers, and homeowners by acting as a disinterested third-party back-office administrator that handles payment collection and processing, escrow management for property taxes and insurance, collections, credit reporting to Equifax, regulatory compliance, and issuance of IRS 1098/1099 forms. August REI is state-licensed in Texas under the Department of Savings and Mortgage Lending (NMLS# 144640), nationally registered, bonded, and insured, and operates with bilingual English/Spanish staffing across every department. Its portfolio encompasses roughly 4,890 loans with $473M+ in total value, a reported 1.80% default rate, and 84% on-time payment performance.

The company's core technology stack is built on The Mortgage Office, a third-party web-based loan servicing platform that powers both the online lender portal and the online borrower/homeowner portal, enabling real-time loan tracking, automated and ad-hoc reporting, ACH payment processing, and direct deposit. Operational integrations include Paylease/Zego for cash payments at retail walk-in locations (Walmart, Kroger, HEB, ACE Cash Express, PLS, DolEx) and phone-based EFT, plus Equifax for monthly borrower credit reporting. The company relies on third-party infrastructure rather than proprietary AI/ML systems; no AI capabilities, patents, or research activity are disclosed.

Revenue is generated through monthly recurring servicing fees covering core administration (subscription model), transaction-based fees (late fees typically 5% of principal and interest, $35 NSF fees, $50 payoff fees, $140 lien release, $35 verification of mortgage fees), and pay-as-you-go charges for additional services such as workout programs, insurance corrections, and loan modifications. Distribution is direct-to-customer through self-serve web portals, phone and email support, in-person office visits at the Garland, TX headquarters, and third-party payment retail networks. Customer acquisition is primarily referral-driven within the investor community, supplemented by founder-led industry speaking, an educational blog, and organic search. The company is bootstrapped and founder-owned with no external funding rounds, M&A activity, or parent company disclosed.

Name

August REI

Legal name

August Real Estate Investment, llc

Website

https://augustrei.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

August REI is a Texas-licensed, independently owned residential mortgage loan servicer that handles payment collection, escrow, credit reporting, and compliance for private lenders, real estate investors, and homeowners across a ~4,890-loan, $473M+ portfolio.

Ownership category

akta.pro rank

Product category

Mortgage Loan Servicing

NAICS

Mortgage and Nonmortgage Loan Brokers (52231)

SIC

Mortgage Bankers & Loan Correspondents (6162)

akta.pro industry

PRIMARYFSAEAEAA

Residential Mortgage Brokerage (Purchase & Refinance)

Financial & Insurance/Financial Advisory, Brokerage & Intermediation/Mortgage Brokerage & Loan Intermediation

SECONDARYFSALACAA

Wholesale Mortgage Lending (Broker Channel)

Financial & Insurance/Mortgage & Housing Finance/Wholesale & Correspondent Mortgage Lending

Keywords

• Mortgage loan servicing
• Private lender servicing
• Escrow management services
• Owner financing servicing
• Loan servicing platform

Headquarters

HQ city

Garland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Monthly Servicing Fee: Regular monthly fee covering core loan servicing activities including credit reporting, payment collection/processing, disbursement, escrow management, late notices, tax form issuance (1098/1099), and annual escrow analysis. Additional services available for extra fees.
2. Additional Services Fees: Additional fee-based services including homeowner insurance correction/implementation, deferred payment or workout programs, and refinance or loan modification assistance.
3. Late Fees and Penalty Charges: Late fees (typically 5% of principal and interest) charged when payments are not received by the due date. NSF fees of $35 for insufficient funds. Payoff fees of $50 plus $140 release of lien fee.
4. Verification and Administrative Fees: $35 verification of mortgage fee charged for each third-party VOM request. Other administrative fees as contracted with lenders.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

August REI provides third-party residential mortgage loan servicing for private lenders, real estate investors, note sellers, and homeowners in Texas. Services include monthly payment collection and processing, escrow management for property taxes and insurance, late notices, Equifax credit reporting, IRS 1098/1099 form issuance, annual escrow analysis, collections, and default management, delivered through dedicated bilingual teams and online lender and borrower portals hosted on The Mortgage Office platform.

Product overview

August REI is a Texas-based, independently owned and operated residential mortgage loan servicing company serving private lenders, investors, and homeowners. The company offers a single integrated loan servicing platform centered on its core Residential Mortgage Loan Servicing product, supplemented by a web-based Online Borrower/Homeowner Portal (powered by The Mortgage Office), an Online Lender Portal, Basic Collection Services, Escrow Management Services, Note Trading support, Real Estate Investment Support, and Note Sellers Servicing. The platform integrates payment processing via Paylease/Zego, credit reporting to Equifax, and provides lenders and borrowers with online account access, automated reporting, IRS form issuance, and regulatory compliance management.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Mortgage Loan Servicing Integrated third-party residential mortgage loan servicing for private lenders and investors in Texas, covering monthly payment collection and processing, fund disbursement to lenders, escrow management for property taxes and insurance, late notices, Equifax credit reporting, annual escrow analysis, IRS 1098 and 1099 issuance, and default management, delivered as a disinterested third-party intermediary to ensure regulatory compliance.
• Additional Servicing Services Optional add-on services contracted separately with lenders, including homeowner insurance correction and implementation, deferred payment or workout programs, and refinance or loan modification assistance for borrowers.
• Note Trading Support Assistance for lenders and investors in trading mortgage notes, with August REI supporting the note trading process within its servicing ecosystem for private lenders and note buyers.
• Real Estate Investment Support Support and guidance services for real estate investors on portfolio management and investment strategy, delivered by team members who are themselves property investors and understand both sides of the lending and ownership business.
• Note Sellers Servicing Loan servicing support tailored for note sellers who carry owner financing, including escrow management, reporting, collections, compliance, and related administrative details during ownership transition.

Quantifiable outcome

• Portfolio default rate of 1.80%
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• FCI Lender Services: Third-party residential loan servicer focused on the private-lender / mortgage-note investor segment. Highly comparable to August REI in customer base (private lenders and note holders), service offering (payment collection, escrow, reporting), and target geography profile.
• Specialized Loan Servicing (SLS): Residential mortgage servicer serving lenders and investors, including non-QM and specialty portfolios. Comparable in servicing back-office functions (collections, escrow, default management) but operates at meaningfully larger scale across multiple states.
• Pacific Servicing Solutions: Specialty mortgage and consumer-loan servicer for private-label and niche portfolios. Comparable to August REI in serving non-bank lenders and note investors with tailored servicing solutions and white-glove support.
• Mortgage Holder Services: Third-party servicer for private investor and note-portfolio holders, providing payment processing, escrow, reporting, and loss mitigation. Directly comparable customer segment and service model to August REI.

Broad incumbents

• Rushmore Loan Management Services: Established residential and specialty mortgage servicer handling a broad range of portfolios. Overlaps with August REI on residential servicing capabilities but operates at much larger scale with broader client base.
• LoanCare: Large third-party residential mortgage servicer with nationwide reach. Comparable core service offering (servicing, default, escrow) but serves much larger institutional clients and GSE portfolios.
• Mr. Cooper: One of the largest U.S. mortgage servicers with a full-servicing platform including payment processing, escrow, reporting, and default management. Provides overlapping capabilities to August REI but at vastly greater scale.
• BSI Financial Services: Specialty mortgage servicer handling default and performing loan portfolios for institutional clients. Comparable in servicing infrastructure and compliance focus, though typically serving larger institutional lender clients.
• Ocwen Financial: Large U.S. residential mortgage servicer with extensive default and modification capabilities. Operates broadly across the mortgage servicing space that August REI also targets, though at far greater scale and with a different client mix.

Others

• Zego (PayLease): Payment-processing vendor partner of August REI enabling electronic and cash payments. Relevant as a tech/infrastructure peer whose roadmap and pricing directly affect August REI's payment economics and borrower experience.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AugustREI
• LinkedInlinkedin.com/company/august-rei-llc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about August REI