The Arab Community Centre of Toronto

Name

The Arab Community Centre of Toronto

Legal name

The Arab Community Centre of Toronto

Website

https://acctonline.ca

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Newcomer Settlement Services

NAICS

Social Assistance (624), Educational Services (611), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI)

akta.pro secondary industries

Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good) (BPAGALAK), Digital Access & Online Government Services for Immigrants (EDAAADAF)

Keywords

• Newcomer settlement services
• Community social services
• Settlement counseling programs
• Youth employment programs
• Nonprofit community support

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants and Funding: Primary revenue source from government grants including Ontario Trillium Foundation (OTF), Immigration Refugees and Citizenship Canada (IRCC), Ministry of Children Community and Social Services, and Toronto Foundation Social Capital funding. Grants support specific programs and capital improvements.
2. Donations and Charitable Contributions: Accepts monetary donations through their website (Square site) and in-kind contributions from partners. Registered charity with Charitable Registration No. 10671 9495 RR0001.
3. Membership Fees: Offers membership program for community members interested in supporting the organization and building networks.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Arab Community Centre of Toronto (ACCT) delivers free settlement and social services to newcomers to Canada, including needs assessment, case management, orientation, referral, employment assistance, mental health counseling, digital literacy training, youth programming, women's empowerment programs, seniors services, and citizenship preparation. Services are delivered across two offices in Etobicoke and Scarborough and online, and are funded primarily through government grants (IRCC, Ontario Trillium Foundation, Toronto Foundation, Ministry of Children, Community and Social Services) and charitable donations.

Product overview

The Arab Community Centre of Toronto (ACCT) is a non-profit settlement and social services organization established in 1973, offering a comprehensive portfolio of community programs. Rather than a unified technology product, ACCT provides multiple interconnected service lines including Settlement & Integration Services (core service providing case management and referral), Youth Programs (leadership, arts, HalfTime violence prevention), Digital Literacy Programs (digital skills training), Women's Programs (AMAL, JOSOOR, Windows to the Soul), Employment Programs (Career Café, Toronto Youth Job Corps, E3), Mental Health Services, Seniors Program, Citizenship Classes, Community Connection, and specialized projects like the Housing Orientation Program (HOP), WOSOOL research project, NOUR access to justice project, Media Art for Newcomer Youth (MANY), Josoor digital inclusion project, and the Digital Transformation Project. Services are delivered across two locations (Etobicoke and Scarborough) and funded by government grants including OTF and IRCC.

Differentiator

Problem solved

Functional benefit

Products and services

• Settlement & Integration Services
• Youth Programs
• Digital Literacy Programs
• Women's Programs (AMAL, JOSOOR, Windows to the Soul)
• Employment Programs
• Mental Health and Well-being Services
• Seniors Program
• Housing Orientation Program (HOP)
• Citizenship Classes
• Community Connection
• NOUR Project (Access to Justice)
• Media Art for Newcomer Youth (MANY)
• Josoor Project

Quantifiable outcome

• Successfully helped youth participants secure employment and internships in Canada
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered minor and core.

• NorQuest College (Empowering Newcomers to Succeed)minorStrategic or Co-development Partner · 30 November 2023Service Delivery Improvement project collaboration on the Josoor Project conference discussing efforts in bridging digital inclusion for vulnerable newcomer and refugee women.
• YMCA (WESO Evaluation Toolkit Project)minorStrategic or Co-development Partner · 30 November 2023Service Delivery Improvement project collaboration on enhancing remote/hybrid services for newcomers and refugee women.
• CERC – Toronto Metropolitan University (Virtual Bridges Project)minorStrategic or Co-development Partner · 30 November 2023Service Delivery Improvement project collaboration focusing on specific matters critical for newcomer and refugee women.
• Syrian Canadian Foundation (Engage 3D-Language Training Program)minorStrategic or Co-development Partner · 30 November 2023Service Delivery Improvement project collaboration on language training matters critical for newcomer and refugee women.
• Charles Street VideocoreStrategic or Co-development Partner · 25 September 2023Three-year partnership delivering Media Art for Newcomer Youth (MANY) program teaching youth animation and photography from culturally affiliated artists. Partner provides AV equipment rental system and staff training. Equipment sub-rented when not in use by youth participants for sustainable revenue generation.
• Luminato FestivalminorGTM or Marketing Partner · 15 June 2023Walk with AMAL event - partnership bringing Little Amal puppet (10-year-old Syrian refugee girl) to Toronto, celebrating refugee communities and fostering inclusivity.
• Association for Native Development in the Performing and Visual Arts (ANDPVA)minorStrategic or Co-development Partner · 15 June 2023Co-partnership on Walk with AMAL event shedding light on Indigenous community heritage and demonstrating solidarity between Arab diaspora and Indigenous peoples.
• II3STUDIOScoreStrategic or Co-development Partner · 22 November 2021Co-production partnership on short film 'In Her Shoes' exploring employment barriers for Arab Women in Canada, in partnership with Canadian Arab Institute. Film premiered at TIFF Bell Lightbox as part of Toronto Palestine Film Festival. Project funded by Heritage Canada's Anti-Racism Action Program (ARAP).
• Canadian Arab Institute (CAI)coreStrategic or Co-development Partner · 22 November 2021Partnership on 'Breaking Down to Build Up' project raising awareness about Canadian-Arab community and combating anti-Arab racism through media content. Also co-production partner on 'In Her Shoes' film inspired by CAI research on employment barriers facing Arab women.
• York University (Sanctuary Scholars Program)minorGTM or Marketing Partner · 1 October 2021Information sessions on York University's Sanctuary Scholars Program that waives international fees for refugee claimants and undocumented individuals, helping them access post-secondary education.
• Jumpstart Refugee TalentcoreGTM or Marketing Partner · 3 September 2021New youth employment program partnership to help refugees find meaningful employment in Canada. TYJC graduates have secured internships and employment through this partnership.
• World Education Services (WES)minorGTM or Marketing Partner · 2 July 2021Online workshop series helping clients understand services provided by WES to get their certificates accredited in Canada. Joint educational programming for newcomer clients.
• Mabelle ArtsminorStrategic or Co-development Partner · 2 July 2021Partnership on hip-hop/spoken word series 'Making a cinepoem' - a digital storytelling workshop for youth combining spoken word and moving images.
• Canadian Women's Foundation (CWF)minorGTM or Marketing Partner · 2 July 2021Provided 20 female clients with laptops and wifi connections to increase digital literacy and connect to CWF and ACCT online workshops.
• United WayminorGTM or Marketing Partner · 2 July 2021Delivered 25 United Way grocery gift cards to clients to assist families with food scarcity during the pandemic.
• Toronto Public HealthminorGTM or Marketing Partner · 8 June 2021Collaboration on COVID-19 vaccination campaign. ACCT sits on board of several committees to engage community in vaccination initiatives and spread awareness among newcomer and refugee communities.
• Charles Street VideocoreStrategic or Co-development Partner · 4 June 2021Partner in Media Art for Newcomer Youth (MANY) program for 3 years with annual grants from Toronto Arts Council.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• COSTI Immigrant Services: One of the largest settlement agencies in the Greater Toronto Area, offering settlement, employment, language training, mental health, and newcomer services across multiple GTA locations. Directly comparable to ACCT in target population, service mix, and IRCC/funder relationships.
• Skills for Change: Toronto-based non-profit offering settlement, language, employment, and youth services for newcomers, with comparable program structure to ACCT's Career Café, youth leadership, and women's programs.
• JVS Toronto: Toronto-based non-profit providing employment, settlement, language, and skills training to newcomers and job seekers. Comparable to ACCT on employment-focused newcomer programming (Career Café, TYJC equivalents) and GTA delivery footprint.
• Catholic Cross-Cultural Services: Toronto-area settlement agency delivering settlement, refugee sponsorship, language, and employment services across GTA. Comparable to ACCT on direct settlement service delivery and IRCC funding relationships.
• Centre for Immigrant and Community Services (CICS): Toronto settlement agency delivering settlement, language training, employment, youth, and seniors programs to newcomers. Comparable to ACCT on multi-service newcomer model, heritage-anchored identity that has broadened to serve all newcomers, and IRCC-funded programming.
• Culture Link Settlement Services: Toronto settlement agency with heritage roots (Italian-Canadian community) that expanded to serve all newcomers, offering settlement, seniors, and youth programs. Closely parallel to ACCT's evolution from a community-anchored charity to broader newcomer mandate.

Broad incumbents

• YMCA of Greater Toronto: Large incumbent non-profit with a GTA newcomer services portfolio (settlement, language, employment, refugee resettlement) operating alongside broader health, fitness, and childcare programming. Overlaps with ACCT on newcomer employment and women's programs (WESO) but does not specialize solely in settlement.

Regional players

• Matthew House Refugee Reception Services: Toronto-based refugee reception house providing temporary housing and settlement support for newly arrived refugee claimants. Comparable to ACCT on early-stage newcomer settlement support but focuses specifically on refugee claimants in the GTA.
• Lifeline Syria: Toronto-focused refugee sponsorship organization that helped resettle Syrian refugees via private sponsorship, with overlapping population and GTA delivery to ACCT's Arab-community-rooted work.

Others

• Toronto Region Immigrant Employment Council (TRIEC): Toronto-based council coordinating immigrant employment initiatives, mentoring, and employer engagement. Connects ACCT's Career Café / TYJC employment services to broader employer networks but is a coordinating body rather than a direct service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/acctonline
• Xx.com/acctonline

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arab Community Centre of Toronto