Symphony Care Network
- Company typePrivate
- Founded1984
- HeadquartersChicago, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
Symphony Care Network firmographics
Firmographics- Name
- Symphony Care Network
- Legal name
- Symphony Care Network, LLC
- Website
- https://symphonynetwork.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Symphony Care Network industry classification
Industry- Product category
- Post-Acute Care & Senior Living
- NAICS
- Nursing Care Facilities (Skilled Nursing Facilities) (62311), Nursing Care Facilities (Skilled Nursing Facilities) (6231), Assisted Living Facilities for the Elderly (623312)
- SIC
- Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Skilled Nursing Facilities (SNF) (HLAFAFAB)
- akta.pro secondary industries
- Memory Care Units within Skilled Nursing Facilities (SNF/Nursing Homes) (HLADACAC), Cardiac & Pulmonary Rehabilitation SNFs (HLADADAH), Orthopedic & Surgical Recovery SNFs (HLADADAF), Hospice / Palliative-Capable SNFs (SNF-Based) (HLADADAL)
Keywords
Where Symphony Care Network is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices27 records
Markets served
Symphony Care Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Post-Acute Care Reimbursement: Most post-acute stays and therapies are funded by Medicare and Medicaid. Symphony's model targets short-stay, high-acuity Medicare/Medicare Advantage patients with the goal of reducing rehospitalizations and achieving strong outcomes to maintain referral volume from ACOs and MCOs.
- Assisted Living Private Pay: Assisted living services are customized to each guest's needs with pricing based on programming, activities, and apartment styles. Many amenities are included within the costs. This represents private-pay revenue from seniors seeking independent yet supportive living environments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Post-acute / skilled nursing care funded by Medicare and Medicaid |
| Subscription | Monthly | Assisted living — customized to each resident's needs |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Symphony Care Network product offering
Product offeringCore offering
Symphony Care Network operates a network of more than 30 post-acute care and senior living facilities across the Midwest, providing Transitional Care (skilled nursing and rehabilitation following hospital discharge) and Assisted Living (residential senior living with hospitality amenities). Branded clinical programs include Heart for Life (cardiac), Breathe Easy Live Well (pulmonary), and WoundRounds, delivered through a 'Super SNF' medical resort model that combines high-acuity clinical care with luxury hospitality features such as private rooms, executive chef dining, and on-site amenities.
Product overview
Symphony Care Network operates as a post-acute care and senior living provider offering a coordinated continuum of services across more than 30 locations in Illinois, Indiana, Wisconsin, and Michigan. The portfolio centers on two core service lines—Transitional Care (post-hospital rehabilitation with specialized clinical programs including cardiac, respiratory, dialysis, orthopedic, wound, memory, and psychiatric care) and Assisted Living (residential senior living with amenities, dining, and wellness programs). Specialized branded clinical programs include Rubato (Stroke Care), Crescendo (Orthopedic Care), Duet (Psychiatric), Sonata (Dialysis), Largo (Long-Term Care), Harmony (Memory Care), Cantata (Complex Wound Care), Tempo (Cardiac), Mezzo (Respite), Adagio (Palliative), and Arioso (Respiratory). The Medical Resort/Super SNF Model combines high-acuity medical care with hospitality amenities (executive chefs, private rooms, spas). Supporting programs include High Note Hospitality (customer experience), Heart & Soul Foundation (employee assistance), and COVID-19 Hot Spot Testing Squad. Acquired Caretel Inns facilities in Michigan operate under the original brand pending rebranding.
Differentiator
Problem solved
Functional benefit
Brands
- High Note Hospitality: Customer experience program operating on a full mind, spirit, and body hospitality model, featuring high-quality dining, state-of-the-art equipment, and world-class rehabilitation programs
- Heart for Life Cardiac Program
- Breathe Easy, Live Well Pulmonary Program
- WoundRounds
- Harmony Memory Care Program
- Heart & Soul Foundation
Products and services
- Transitional Care Post-hospital skilled nursing, rehabilitation, and recovery services offering a broad continuum of clinical programming including cardiac management, respiratory care, dialysis, orthopedic rehabilitation, memory care, speech therapy, complex wound care, respite care, palliative care, behavioral management, and psychiatric programs. Targeted at patients transitioning from acute hospital settings who need short-term, high-acuity care before returning home.
- Assisted Living Residential senior living community for older adults seeking independent yet supportive living. Offers private apartments, a 24-hour emergency call system, five-star dining, wellness and fitness programs, on-site activities, transportation services, and spa amenities, with pricing customized to each resident's needs and chosen programming, activities, and apartment style.
- Memory Care Program (Harmony) Safe, secure memory care unit designed for residents with Alzheimer's disease or other forms of dementia, delivering personalized care and innovative programming that stimulates mind and body through art, outings, and fitness, with individualized holistic activity-based care.
- High Note Hospitality Program Customer experience program operating on a full mind, spirit, and body hospitality model that includes a dedicated director of customer experience at each care center, high-quality dining, state-of-the-art equipment, and world-class rehabilitation programs designed to deliver a five-star resort-like experience rather than a traditional medical facility feel.
- Heart for Life Cardiac Program Branded cardiac care program for coronary artery disease, congestive heart failure, post-bypass surgery, and heart attack recovery, delivering skilled nursing, medication management, EKG/monitoring, and rehabilitation grounded in evidence-based protocols partnered with local cardiologists.
- Breathe Easy, Live Well Pulmonary Program Branded pulmonary/respiratory rehabilitation program for COPD, asthma, emphysema, chronic bronchitis, pneumonia, lung disease, and pulmonary hypertension, with evidence-based protocols partnered with local pulmonologists and post-hospital symptom control to improve quality of life.
- WoundRounds Branded wound care program and clinical management tool that delivers complex wound care through nutrition intervention, electronic stimulation, ultrasound, pulse lavage, MIST therapy, and debridement, using evidence-based protocols.
- Medical Resort / Super SNF Model Care delivery model combining high-acuity medical care with high-end hospitality features including private rooms, executive chef dining, Starbucks cafes, putting greens, day spas, theaters, and concierge services. Operates 100+ admissions per month per facility with a focus on short length of stay, high velocity, and 4-5 star CMS rating averages.
Quantifiable outcome
- Over 200 COVID-19 patient recoveries across the network; 48 recoveries at Symphony of Joliet
- +5 more outcomes
Companies that use Symphony Care Network
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles3 records
Symphony Care Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature5 records
Symphony Care Network partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- University of Chicago MedicinecoreUniversity of Chicago Medicine's Dr. Stacie Levine (chief of geriatrics and palliative care) co-led Symphony's COVID-19 Task Force alongside Dr. Alexander Stemer. The partnership enabled advanced clinical strategies, testing protocols, and treatment procedures during the pandemic. UChicago also partnered with Symphony during the early U.S. outbreak to test patients when public health testing was scarce.
- Caretel Inns of AmericacoreSymphony acquired Caretel Inns of Brighton and Caretel Inns of Lakeland in Michigan in September 2019, with plans to acquire three more affiliated facilities (Caretel Inns of Linden, Caretel Inns of the Tri-Cities, and Applewood Nursing Center) pending HUD approval. The Caretel properties were designed to mimic residential hotels and offer post-acute rehab, assisted living, and memory care.
- Howard Brown Health CenterminorHoward Brown Health Center's Center for Education, Research and Advocacy provided cultural sensitivity and LGBTQ-inclusive training to all care providers and staff at Symphony of Lincoln Park. The training was introduced by Oscar Zambrano, Director of Diversity and Inclusion at Advocate Aurora Health and LGBTQ ombudsman. All staff members — from housekeeping to nursing to administration — received this progressive training to better serve LGBTQA guests and their families.
- MainstreetminorCarmel, Indiana-based Mainstreet is a development partner for the Super SNF/medical resort concept. Tim Fields, who co-founded Mainstreet and later became Symphony President, helped pioneer the Super SNF model combining medically complex care with high-end hospitality.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Symphony Care Network competitors and assessment
Company assessmentDirect peers
- The Ensign Group: The Ensign Group operates a large portfolio of skilled nursing and post-acute care facilities across the U.S., making it a direct operating peer to Symphony Care Network's SNF and post-acute platform. Both compete for hospital referrals and Medicare/Medicaid post-acute volume.
- Genesis HealthCare: Genesis HealthCare is one of the largest U.S. operators of skilled nursing facilities and assisted/senior living communities. It is a direct peer to Symphony in the SNF and post-acute rehabilitation space, competing for managed care and hospital referral volume.
- National HealthCare Corporation: NHC operates skilled nursing facilities, assisted living, home health, and hospice across the U.S. It is a direct peer to Symphony given its similar mix of SNF, post-acute rehab, and senior living services and shared Medicare/Medicaid payer exposure.
- The Pennant Group: Pennant operates home health, hospice, and senior living services and was spun out of Ensign Group. It is comparable to Symphony's clinical post-acute and assisted living segments and competes in adjacent markets for similar payer and patient mix.
Broad incumbents
- Brookdale Senior Living: Brookdale is the largest U.S. senior living operator, providing assisted living, memory care, and independent living. It is a broad incumbent peer to Symphony's assisted living segment but operates at much greater national scale and a wider service mix.
- Atria Senior Living: Atria operates a large national portfolio of assisted living and memory care communities. It is a broad incumbent peer to Symphony's assisted living and Harmony memory care offerings, with a similarly hospitality-driven positioning.
- ProMedica: ProMedica operates a national network of hospitals, senior care, and post-acute services, including a major SNF partnership with Welltower. It is a broad incumbent peer across Symphony's post-acute and senior care service lines.
- Encompass Health: Encompass Health operates inpatient rehabilitation hospitals and home health and hospice. It is a broader incumbent peer given overlap with Symphony's post-acute rehabilitation and short-stay recovery focus, particularly for higher-acuity Medicare patients.
Others
- Welltower: Welltower is a healthcare REIT that owns senior housing and post-acute real estate and partners with operators including ProMedica. It is a capital and infrastructure peer to Symphony's SNF/assisted living portfolio given the industry's dependence on REIT-financed real estate.
- Mainstreet: Mainstreet is the developer of Symphony's Super SNF / medical resort concept and Tim Fields' prior company. It is an enabling peer given its role in designing and developing the high-end post-acute facilities that anchor Symphony's premium model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Symphony Care Network social profiles
Digital presenceSymphony Care Network compliance and trust
Trust signalCompliance1 record
Symphony Care Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Symphony Care Network leadership team
Management profileNumber of profiles
Profiles5 records
Symphony Care Network subsidiaries and ownership
Company hierarchySubsidiaries4 records
Symphony Care Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Symphony Care Network M&A and investment
M&A and investmentM&A
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Symphony Care Network
What does Symphony Care Network do?
Symphony Care Network operates a network of more than 30 post-acute care and senior living facilities across the Midwest, providing Transitional Care (skilled nursing and rehabilitation following hospital discharge) and Assisted Living (residential senior living with hospitality amenities). Branded clinical programs include Heart for Life (cardiac), Breathe Easy Live Well (pulmonary), and WoundRounds, delivered through a 'Super SNF' medical resort model that combines high-acuity clinical care with luxury hospitality features such as private rooms, executive chef dining, and on-site amenities.
Is Symphony Care Network a public or private company?
Symphony Care Network is a private company. It is classified as family owned and is currently operating.
When was Symphony Care Network founded?
Symphony Care Network was founded in 1984. It employs 1,001 to 5,000 people.
Where is Symphony Care Network based?
Symphony Care Network is headquartered in Chicago, United States, in the North America region.
How does Symphony Care Network make money?
Two revenue lines are on record. Post-Acute Care Reimbursement is the primary driver. The others are assisted Living Private Pay.
Who are Symphony Care Network's main competitors?
Direct peers on record are The Ensign Group, Genesis HealthCare, National HealthCare Corporation and The Pennant Group. Broad incumbents are Brookdale Senior Living, Atria Senior Living, ProMedica and Encompass Health. Others are Welltower and Mainstreet.
Does Symphony Care Network have an API?
No public API is recorded for Symphony Care Network.
What industry is Symphony Care Network in?
Symphony Care Network's product category is Post-Acute Care & Senior Living. Its primary akta.pro industry code is HLAFAFAB, Skilled Nursing Facilities (SNF), with a secondary code of HLADACAC, Memory Care Units within Skilled Nursing Facilities (SNF/Nursing Homes). Its NAICS code is 62311 and its SIC code is 8051.