SMOC

What SMOC does

SMOC (South Middlesex Opportunity Council) is a private Massachusetts nonprofit corporation and federally designated Community Action Agency established in 1965 as part of the national War on Poverty effort. It serves low-income individuals and families through health care, affordable housing and homelessness services, behavioral health and substance-use recovery, early education and childcare, nutrition and WIC, domestic-violence prevention, workforce development, adult education, emergency assistance, and shelter. The organization reports more than 43,000 people served annually by 800 employees across MetroWest, Central Massachusetts, Lowell, and Western Massachusetts.\n\nSMOC organizes its work into six divisions: Early Education, Energy & Financial Assistance, Family Services, Regional Services, SMOC Behavioral Healthcare, and South Middlesex Non-Profit Housing Corporation. The portfolio includes Head Start, full-time childcare, housing assistance, emergency and permanent housing, outpatient and residential behavioral-health care, microloans, job training, food programs, property management, and real-estate development; its housing subsidiary owns and manages more than 1,300 affordable housing units. The supplied data identifies the core technology as a social services delivery platform and lists no proprietary features; it discloses no app, API, or SDK.\n\nSMOC distributes services directly through regional offices, walk-in intake, partner referrals, and community outreach rather than through a conventional product sales motion. Its primary revenue mechanics are federal, state, and local government grants and contracts, supplemented by individual and corporate donations and limited program fees. Most core services are provided free to income-eligible participants; selected Community Kiln workshops charge $35-$175, and the organization also participates in the Massachusetts Community Investment Tax Credit program. No annual revenue figure is publicly disclosed in the supplied data.

Name

SMOC

Legal name

South Middlesex Opportunity Council, Inc.

Website

https://smoc.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

501–1,000 employees

Short description

SMOC is a Massachusetts nonprofit Community Action Agency serving low-income individuals and families through housing, behavioral health, education, workforce, nutrition, violence-prevention, and emergency-assistance programs across four regions, with 28 programs and managing over 1,300 affordable housing units.

Ownership category

akta.pro rank

Headquarters

HQ city

Framingham

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Government Grants and Contracts: Primary funding from federal, state, and local government sources including the Executive Office of Housing and Livable Communities (EOHLC), Department of Public Health, MassHealth, and the Office of Community Services within the Administration for Children and Families.
2. Donations and Charitable Contributions: Individual donations, corporate donations, and planned giving programs. The organization participates in the Massachusetts Community Investment Tax Credit (CITC) program which provides 50% tax credits to eligible donors.
3. Program Revenue: Fees from programs such as Community Kiln ceramics classes and workshops ($35-$175 per workshop)

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

SMOC (South Middlesex Opportunity Council) is a private non-profit community action agency that delivers integrated social services to low-income individuals and families across Massachusetts. Its core offerings include affordable housing and emergency shelter, behavioral health and substance use recovery services, early childhood education and Head Start, energy and financial assistance, domestic violence support, workforce development, and food security programs, all delivered through regional offices in MetroWest, Central Massachusetts, Lowell, and Western Massachusetts.

Product overview

SMOC (South Middlesex Opportunity Council) is a community action agency/non-profit organization established in 1965 as part of President Lyndon B. Johnson's War on Poverty. It is not a technology product company but rather a social services organization. SMOC operates as a unified social services platform offering multiple interconnected programs across six main divisions: Early Education (Childcare, Head Start), Energy & Financial Assistance (Home Energy Assistance, Energy Conservation, Green Jobs Academy, Home Modification Loan Program, Housing Consumer Education Center, Rental Assistance, Volunteer Income Tax Assistance), Family Services (Family Shelters & Stabilization, Voices Against Violence, WIC, Workforce Development), Regional Services (Community Kiln, Common Ground Resource Center, Health Related Social Needs, Joan Brack Adult Learning Center, Lowell Transitional Living Center, Open Pantry Community Services, Greater Worcester Housing Connection), SMOC Behavioral Healthcare (Anchored in Recovery, Outpatient Clinical Services, Residential Recovery Programs), and South Middlesex Non-Profit Housing Corporation (Property Management for Family Units and Single Adults, Real Estate Development, Tenant Information). These programs are coordinated to provide comprehensive support addressing housing, behavioral health, nutrition, education, employment, and violence prevention needs across Massachusetts communities in MetroWest, Central Massachusetts, Western Massachusetts, and Lowell regions.

Differentiator

Problem solved

Functional benefit

Brands

• South Middlesex Non-Profit Housing Corporation: Affordable housing subsidiary that owns and manages over 1,300 units of housing
• SMOC Behavioral Healthcare (SBH)
• South Middlesex Non-Profit Housing Corporation (SMOC Housing)
• Green Jobs Academy (GJA)
• Anchored in Recovery
• Voices Against Violence (VAV)
• Common Ground Resource Center (CGRC)
• Open Pantry Community Services (OPCS)
• Lowell Transitional Living Center (LTLC)
• Greater Worcester Housing Connection (GWHC)
• Joan Brack Adult Learning Center (JBALC)
• SMOC Financial Services (SFS)
• Community Kiln
• Home Energy Assistance Program
• Head Start

Products and services

• Head Start Federal early childhood education program promoting school readiness of children from income-eligible families by enhancing cognitive, physical, social, and emotional development.
• Childcare Early childhood care program serving children from infancy, providing educational and developmental support.
• Home Energy Assistance Program Provides financial assistance to help households stay warm in their homes.
• Energy Conservation Weatherization training facility and job training program helping low-income families increase energy efficiency of their homes.
• Green Jobs Academy Job training program utilizing grant awards for weatherization training and green workforce development.
• Home Modification Loan Program Provides loans and technical assistance for home modifications to help households maintain safe and stable housing.
• Housing Consumer Education Center Provides financial assistance and education to help people address housing crises.
• Rental Assistance Program Provides rental assistance to help households maintain safe and stable housing.
• Volunteer Income Tax Assistance Free tax preparation service helping low-income individuals receive tax refunds at no cost.
• Family Shelters and Stabilization Emergency shelter and stabilization services for families including congregate and scattered site shelters, HomeBASE program, and MRVP Supportive Housing.
• Voices Against Violence Domestic and sexual violence counseling and prevention program providing emotional support, financial resources, and shelter for individuals leaving abusive situations.
• WIC (Women, Infants, and Children) Nutrition program offering healthy foods, infant formula, nutrition education, breastfeeding support, and referrals to healthcare for pregnant and postpartum participants and parents of infants and children under five.
• Workforce Development Employment services providing skill development, computer literacy, job search and placement with focus on long-term career growth through CIES and Secure Jobs programs.
• Community Kiln Ceramics classes and workshops for beginners through advanced students of all ages offering wheel throwing, hand building, teen clay, and children's classes.
• Common Ground Resource Center Hub of housing and shelter services for homeless unaccompanied adults in MetroWest area focusing on homeless prevention, shelter diversion, and housing placement.
• Health Related Social Needs MassHealth program providing housing search assistance, housing navigation, transitional goods, healthy homes, and nutritionally appropriate food prescriptions for eligible members.
• Joan Brack Adult Learning Center No-cost Adult Basic Education providing high school equivalency (HiSET/GED) preparation and English as a Second Language (ESL) classes.
• Lowell Transitional Living Center Emergency shelter for unaccompanied individuals over 18 experiencing homelessness providing case management, meals, referrals, and engagement bed program.
• Open Pantry Community Services Array of services in Springfield region focusing on food and housing including Emergency Food Pantry, Loaves and Fishes Kitchen, Open Door Social Services, and Young Parent Living Program.
• Greater Worcester Housing Connection Permanent housing solutions with services and linkages to employment, health, behavioral health, education, and benefits access for individuals experiencing homelessness.
• Anchored in Recovery Peer Recovery Support Center providing substance use recovery support through a warm, welcoming space with All-Pathways model promoting recovery through peer connection and community support.
• Outpatient Clinical Services Outpatient counseling, therapy, and medication services for individuals and families including addiction services, Massachusetts Impaired Drivers program, and children's behavioral health services.
• Residential Recovery Programs Residential substance use recovery programs including Co-Occurring Enhanced House, Rhodes to Recovery, Sage House, and Serenity House supporting recovery from addiction.
• Property Management: Family Units Owns and manages family units in Framingham, Hudson, Marlborough, Northbridge, Spencer, Warren, West Boylston, and Whitinsville providing safe, affordable housing with tenant support.
• Property Management: Single Adults Owns and manages single room occupancy units across multiple Massachusetts communities providing safe, affordable housing with tenant support and connection to services.

Quantifiable outcome

• Over 43,000 people served annually by 800 employees
• +4 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• United Way Central MassachusettscoreStrategic or Co-development PartnerCommunity partner organization supporting SMOC's mission to improve wellness and quality of life for community members.
• United Way of Tri-CountycoreStrategic or Co-development PartnerCommunity partner organization supporting social services and community development programs.
• MASSCAP (Massachusetts Association of Community Action Partnerships)coreStrategic or Co-development PartnerState association of Community Action Agencies that provides support and advocacy for anti-poverty programs.
• Association for Behavioral Healthcare (ABH)coreStrategic or Co-development PartnerState association representing behavioral healthcare providers, supporting SMOC's Behavioral Healthcare division.
• Regional Housing Network of MA (RHN)coreStrategic or Co-development PartnerNetwork supporting affordable housing development and services throughout Massachusetts.
• Inter Academy MetroWest BostonminorStrategic or Co-development PartnerPartnership with FC Internazionale Milano soccer club providing youth soccer programs with scholarships for financial need families.
• UMass Memorial Medical CentercoreStrategic or Co-development PartnerCollaboration providing medical respite care for individuals experiencing homelessness after hospital stays, including 24/7 EMT care and physician assessments.
• Massachusetts Department of Transitional Assistance (DTA)coreStrategic or Co-development PartnerState agency partnership for workforce development programs including CIES and Secure Jobs programs serving families receiving TAFDC.
• MassHealth Accountable Care Organizations (ACOs)coreStrategic or Co-development PartnerPartnership with MassHealth ACOs including Mass General Brigham ACO and Revere Healthcare/WellSense ACO for Health Related Social Needs program.

Scale indicators12 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Action for Boston Community Development (ABCD): ABCD is one of Massachusetts' largest Community Action Agencies, providing Head Start, housing, energy assistance, and workforce development to low-income residents of Greater Boston. It is a direct peer as a fellow CAA operating an integrated antipoverty service platform under the same federal antipoverty framework.
• Metro Housing|Boston: Metro Housing|Boston is a Massachusetts nonprofit affordable housing provider and HUD-certified counseling agency serving Greater Boston with rental assistance, homeownership counseling, and supportive housing. It directly mirrors SMOC Housing's affordable housing ownership/management mission within the same state and funder ecosystem.
• Pine Street Inn: Pine Street Inn is a Boston-based nonprofit operating emergency shelter, permanent supportive housing, and workforce programs for individuals experiencing homelessness. It directly competes with SMOC's Common Ground Resource Center, Lowell TLC, and shelter/housing divisions for Massachusetts EOHLC and HUD contracts.
• Heading Home: Heading Home is a Massachusetts nonprofit providing emergency shelter, rapid re-housing, and permanent supportive housing to homeless families and individuals in Greater Boston and Lowell — the latter being a direct geographic and programmatic overlap with SMOC's Lowell Transitional Living Center.
• Catholic Charities of the Archdiocese of Boston: Catholic Charities operates an integrated social services platform in Massachusetts including refugee resettlement, family services, behavioral health, and housing support. It is a direct peer as a comparable faith-affiliated nonprofit offering cross-division services to low-income populations in the same state.
• Community Action Programs Inter-City (CAPIC): CAPIC is a Massachusetts Community Action Agency serving the Merrimack Valley and Greater Lowell region with energy assistance, Head Start, and family services — directly overlapping with SMOC's Lowell regional operations and service divisions.
• The Dimock Center: The Dimock Center is a Boston-based nonprofit providing integrated behavioral health, primary care, Head Start, and family services. It is a direct peer as a comparable Massachusetts organization offering multi-division social and behavioral health services to low-income communities.
• Worcester Community Action Council (WCAC): WCAC is a Massachusetts Community Action Agency serving Worcester County with energy assistance, Head Start, food assistance, and workforce programs. It directly competes with SMOC's Central Massachusetts regional office and Greater Worcester Housing Connection.

Others

• Massachusetts Association for Community Action (MASSCAP): MASSCAP is a SMOC partner organization serving as the statewide association of Community Action Agencies in Massachusetts. It is an ecosystem/enabling peer providing advocacy, training, and coordination across the same CAA network that SMOC belongs to.

Emerging players

• Boston Medical Center: Boston Medical Center operates the largest safety-net hospital in New England and is increasingly active in housing and social determinants interventions through programs like the Boston Medical Center Investment in Social Determinants. It is an emerging player in the same Health Related Social Needs and integrated care space SMOC is targeting through its MassHealth ACO partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SMOCMA
• LinkedInlinkedin.com/company/smocma
• Instagraminstagram.com/smocmass
• Xx.com/SMOCMA

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SMOC