What Industrial Repair Service does

Industrial Repair Service (IRS), founded in February 1991 by James Doyle from his garage in Georgia and now operating as Industrial Repair Service, Inc., is an independent third-party provider of component-level industrial automation repair services. The company restores VFDs and drives, servo motors and servo systems, PLCs and printed circuit boards, robotics components, hydraulic/servo/proportional valves, industrial metal detectors, HMIs and displays, and wind-turbine electronics for manufacturers across the United States. Repairs are delivered through five specialized facilities—Cumming, GA (HQ, Buildings A and B); Chicago, IL; Dallas-Fort Worth, TX; Phoenix, AZ; and Los Angeles, CA—with free pickup service spanning 33 states. Technical capabilities include ESD-safe electronics labs, matched-pair closed-loop servo testing, custom hydraulic test stands, full-horsepower load centers, OEM-level diagnostics across Allen Bradley, Siemens, Indramat, and FANUC platforms, and in-house 3D printing for obsolete part fabrication. The company claims 500,000+ successful repairs across 2,000+ manufacturers, average technician experience of 25+ years, and an industry-leading 18-24 month in-service warranty.

IRS operates a flat-rate, quote-based pricing model with no evaluation fees and no recurring subscription or contract layer, generating one-time transaction revenue per repair engagement. Go-to-market combines an enterprise field-sales motion (dedicated account managers, regional field reps in DFW and Chicago) with an inside-sales team and self-service digital channels (customer portal for repair tracking, parts-database search, direct quote requests). The company serves seven primary industrial verticals—Oil & Gas, Food & Beverage, Marine, Metal & Machining, Paper & Pulp, Plastics, and Wind Energy—each with documented reliability, downtime, and regulatory-compliance pain points (e.g., HACCP/BRC/SQF compliance for food, washdown environments, saltwater corrosion for marine). Payment terms include Net 30 credit for qualified accounts, alongside card (with a 3.9% processing fee), ACH/EFT, check, and wire options. In August 2025, IRS extended its franchise with the launch of ARM Co. (American Robotic Machine Company), a wholly owned sister brand operating as a FANUC-authorized integrator for robot sales, parts, installation, and integration—a move that elevates the company from a pure aftermarket repair provider into the new-equipment channel.

The company remains founder- and management-owned (no disclosed external funding), with James Doyle as President/CEO, Mike Yard (VP of Operations, partner since 1994), Joey Affatato (CFO), and a management team of roughly 18 named leaders spanning sales, marketing, operations, and shop management at each facility. The stated headcount is 51-100 employees, and the operating model is U.S.-domestic only with no international footprint disclosed.

Name

Industrial Repair Service

Legal name

Industrial Repair Service, Inc.

Website

https://industrialrepair.net

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Industrial Repair Service is an independent third-party provider of component-level industrial automation repair—including VFDs, servo motors, PLCs, valves, robotics, and wind turbine electronics—serving manufacturers across 33 U.S. states through five specialized facilities.

Ownership category

akta.pro rank

Product category

Industrial Automation Equipment Repair Services

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

General Industrial Machinery & Equipment (3560), Services-Miscellaneous Repair Services (7600), Electrical Industrial Apparatus (3620)

akta.pro primary industry

Emergency Breakdown & Rapid Response Maintenance Services (IMAIACAM)

akta.pro secondary industries

Electrical, Instrumentation & Controls (E&I) Maintenance (IMAIACAE), Rework, Repair & Refurbishment (Depot/Light Manufacturing) (TLAIAFAG)

Keywords

• Industrial electronics repair
• VFD drive repair
• Servo motor repair
• Industrial automation services
• Hydraulic valve repair

Headquarters

HQ city

Cumming

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Industrial Electronics Repair Services: Flat-rate repair pricing for industrial automation equipment including VFDs, servo motors, PLCs, circuit boards, HMIs, robotics, valves, metal detectors, and wind turbine electronics. Revenue generated from one-time repair transactions with no evaluation fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Industrial Repair Service provides independent third-party component-level repair of industrial automation and energy equipment, including VFDs/drives, servo motors, servo systems, PLCs, circuit boards, HMIs, robotic arms, hydraulic/servo/proportional valves, metal detectors, and wind turbine electronics. Services are delivered through specialized ESD-safe Electronics Shop, Servo Shop, Valve Shop, and Testing Lab facilities across five U.S. locations, with flat-rate pricing, no evaluation fees, free pickup across 33 states, and 18-24 month in-service warranties.

Product overview

Industrial Repair Service operates as an independent third-party repair service provider for industrial automation equipment, offering component-level repair across multiple specialized service categories. The core service portfolio includes VFDs and drives, servo motors, servo systems, robotics, valves (hydraulic, servo, and proportional), metal detectors, electronics and PCBs, displays and HMIs, and wind turbine electronics. These services are delivered through dedicated specialized facilities including an Electronics Shop (ESD-safe lab for PCB repair), a Servo Shop (motor diagnostics and remanufacturing), and a Valve Shop (hydraulic testing). The company also operates a comprehensive Testing Lab for OEM-level functional testing. Services are delivered at five nationwide facilities (Atlanta HQ, Chicago, Dallas-Fort Worth, Phoenix, and Los Angeles) with free pickup across 33 states, and are backed by 18-24 month in-service warranties depending on equipment type.

Differentiator

Problem solved

Functional benefit

Brands

• ARM Co. (American Robotic Machine Company): A FANUC-authorized robotics integrator that sells FANUC robots, parts, and spares, and provides full installation and integration services. Launched in August 2025 as a sister brand to Industrial Repair Service.

Products and services

• VFDs & Drives Repair

Quantifiable outcome

• Turnaround time as fast as 48 hours for emergency rush service
• +4 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• ARM Co. (American Robotic Machine Company)coreStrategic or Co-development Partner · 1 August 2025Sister brand launched in August 2025. FANUC-authorized integrator delivering cutting-edge automation solutions. Licensed to sell FANUC robots, parts, and spares. Provides full installation and integration services for collaborative robots and full facility installations.
• FANUCcoreStrategic or Co-development PartnerARM Co. is a FANUC-authorized integrator, providing licensed access to sell FANUC robots, parts, and spares with full installation and integration capabilities.

Scale indicators6 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• AX Control: AX Control is an independent industrial electronics repair specialist focused on drives, servo motors, and CNC equipment from Allen-Bradley, Siemens, FANUC, and other major OEMs. Closely overlaps with IRS in its component-level repair model and independent (non-OEM) positioning.
• Fox River Systems: Fox River Systems repairs industrial automation electronics including drives, PLCs, circuit boards, and servo systems for OEMs such as Allen-Bradley, Reliance, and Siemens. Directly comparable to IRS as a mid-sized independent third-party industrial repair provider.
• Control Concepts Inc. Control Concepts is an independent industrial drive and motor control repair service with ESD-safe labs and free evaluation services. Direct peer to IRS in independent third-party repair of VFDs, drives, and industrial electronics across multiple U.S. regions.
• MRO Electric and Supply: MRO Electric offers repair services for industrial automation equipment including drives, servo motors, PLCs, and circuit boards, alongside parts sales. Comparable to IRS as an independent service provider in industrial automation repair with similar equipment coverage.
• Revere Control Systems: Revere Control Systems specializes in repairing industrial drives, motor controls, and automation electronics with testing facilities and engineering expertise. Direct comparable to IRS in its independent third-party repair model and emphasis on obsolete/legacy equipment support.
• Precision Electric / Precision Technologies: Precision Electric is an industrial motor and drives repair shop providing services for AC/DC motors, servo motors, and automation electronics. Comparable to IRS as a multi-location independent industrial repair provider with similar service offerings.

Broad incumbents

• Rockwell Automation Services: Rockwell Automation (owner of Allen-Bradley) operates the OEM service network for the brands that IRS most often repairs. Represents the broad incumbent alternative that IRS competes against as the 'trusted alternative to the OEM' for industrial automation repair.
• ABB Service: ABB's service division provides OEM-authorized repair, retrofit, and lifecycle services for drives, motors, and robotics across industrial customers. Direct competitor to IRS at the OEM level, particularly for ABB-branded equipment that IRS services independently.
• Siemens Customer Services: Siemens' industry services arm provides OEM repair and lifecycle support for drives, PLCs, and automation equipment. Comparable as the OEM-side alternative to IRS's independent third-party repair model for Siemens equipment.
• FANUC America: FANUC America is the OEM for industrial robots, CNC systems, and Robodrills, with its own authorized service network. Directly relevant as IRS's ARM Co. subsidiary is now a FANUC-authorized integrator, positioning FANUC as both a partner and a broad-incumbent competitor in robotics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Ind_Repair
• Facebookfacebook.com/IndustrialRepairServiceInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Industrial Repair Service