TotalMD

What TotalMD does

TotalMD is a privately held medical practice management software company founded in 2008 and headquartered in Mesa, Arizona. The company develops an all-in-one platform combining practice management, electronic health records (EHR/EMR), billing, and patient engagement tools for small to mid-sized independent medical practices and medical billing companies. The platform is offered as both cloud-based and on-premise installations and was built by co-founders David Arnett (former Head Developer of Medisoft) and Lee Varney (former Sales and Marketing Director of Lytec Systems), embedding domain expertise from the two most widely deployed legacy practice management products.

The core product suite includes practice management software (scheduling, billing, payment processing, reporting), EHR/EMR delivered via the ONC-certified UnifiMD through a 2020 partnership with Complete Healthcare Solutions, an integrated clearinghouse for electronic claims submission (TriZetto, Apex EDI, eSolutions), electronic prescribing via Dr. First's Rcopia, telemedicine, and patient engagement tools anchored by TotalMD Communicator (two-way texting, online scheduling, reputation management, and marketing campaigns). Revenue is generated primarily through monthly subscription licenses priced at $69-$139 per user with a Premium Bundle at $278/month per provider, supplemental add-on module fees, transaction-based revenue share through the BillFlash patient billing partnership, and a US regional dealer/reseller channel covering East, West, and Central territories.

TotalMD pursues a horizontal segmentation strategy targeting the affordable end of the medical software market. Its per-user (rather than per-provider) pricing model is specifically designed for medical billing services, differentiating from competitors that price per provider. Distribution combines direct inside sales (800-613-7597), a regional dealer network, and self-serve website purchasing. The company is bootstrapped with 1-10 employees, explicitly stating it is "not beholden to stockholders," and operates with a long-tail customer base of independent practices and small billing services across the United States.

Name

TotalMD

Legal name

TotalMD, Inc.

Website

https://totalmd.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

TotalMD is a Mesa, Arizona-based software company that provides cloud-based and on-premise medical practice management, EHR/EMR, billing, clearinghouse, and patient engagement solutions to small independent medical practices and medical billing companies across the United States.

Ownership category

akta.pro rank

Product category

Medical Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Claims Management, Scrubbing & Clearinghouse (HLACACAB)

akta.pro secondary industry

Patient Billing, Statements & Payment Processing (HLACACAG)

Keywords

• Medical billing software
• Practice management software
• EHR EMR systems
• Patient engagement tools
• Healthcare clearinghouse services

Headquarters

HQ city

Mesa

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Subscription Software Licenses: Monthly subscription fees for software licenses. TotalMD In-Office at $139/month per location, Premium Bundle Add-On at $278/month. Cloud software tiers ranging from $129/month for first user down to $69/user for 30-49 users.
2. Add-on Modules: Additional fees for optional features like TotalMD Communicator, Patient Kiosk, e-Rx provider licenses, and e-fax functionality.
3. BillFlash Patient Payment Services: Revenue share or fees from BillFlash statement and payment processing services for patient billing through NexTrust partnership.
4. Dealer/Reseller Software Sales: Regional dealers resell TotalMD software and provide local implementation, training, and support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

TotalMD provides an all-in-one medical practice management, EHR/EMR, and medical billing software platform available in cloud-based or on-premise deployment. It serves independent medical practices and professional medical billing companies with per-user subscription pricing, integrating scheduling, billing, claims submission, electronic prescriptions, patient engagement, and reporting in a single connected system.

Product overview

TotalMD offers an all-in-one medical software platform combining practice management, EHR/EMR, and patient engagement tools. The core offering includes Practice Management Software for billing, scheduling, and reporting, integrated with EHR/EMR Software (via partnership with UnifiMD). Add-on modules extend functionality including Telemedicine for virtual visits, Patient Engagement Solutions with TotalMD Communicator (2-way texting, online scheduling, marketing campaigns), EDI Solutions via integrated clearinghouses (TriZetto, Apex EDI), Credentialing services, Patient Statements through BillFlash integration, e-Rx for electronic prescriptions, and Patient Kiosk for online registration. The platform is available as cloud-based or on-premise installation.

Differentiator

Problem solved

Functional benefit

Products and services

• Practice Management Software Scheduling, billing, payment processing, and reporting platform for managing medical practice operations; targeted at independent medical practices and billing services.
• EHR/EMR Software Electronic health records software for charting, documentation, and clinical decision support; offered through partnership with Complete Healthcare Solutions' ONC-certified UnifiMD.
• Telemedicine Telehealth solution enabling virtual visits while keeping patient communication and workflows connected to the TotalMD platform.
• Patient Engagement Solutions Secure messaging, text reminders, and communication tools to keep patients informed, including TotalMD Communicator for 2-way texting, online scheduling, and marketing campaigns.
• EDI Solutions Integrated clearinghouse solutions (TriZetto and Apex EDI) for electronic claims submission with eligibility checking capabilities.
• Credentialing Provider credentialing services with payors including Medicare, Medicaid, and commercial insurance enrollment assistance.
• Patient Statements Patient billing statement services via the BillFlash partnership, enabling paper or electronic statements and secure online payment collection.
• TotalMD Communicator Multi-channel patient communication and marketing platform with 2-way texting, online scheduling, appointment confirmations and reminders, reputation management review system, and ready-to-go marketing campaigns.
• e-Rx (Electronic Prescriptions) Electronic prescribing solution (via Dr. First Rcopia) with built-in drug interaction tools and PDMP integration for prescription drug monitoring program checks.
• Patient Kiosk Online new patient registration kiosk allowing patients to complete registration and intake forms prior to their visit.

Quantifiable outcome

• Per-user pricing helps keep costs predictable as billing businesses grow
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• Complete Healthcare Solutions Inc.coreStrategic or Co-development Partner · 3 December 2020Strategic partnership announced December 3, 2020 to provide independent medical practices with a comprehensive technology solution. TotalMD provides practice management software while Complete Healthcare Solutions provides UnifiMD, an ONC-certified EHR. Combined offering includes prescription management and patient engagement solutions that work seamlessly together. Medical providers can purchase the complete suite starting at $299/month.
• NexTrust (BillFlash)coreTechnology or IntegrationPartnership to provide integrated BillFlash statement and payment services. Allows practices to send paper or electronic patient statements through TotalMD and collect payments online and in-office through BillFlash platform.
• TriZettocoreTechnology or IntegrationRecommended partner clearinghouse for electronic claims submission. Works with TotalMD for credentialing support. Provides additional functionality including eligibility checking from within TotalMD.
• Apex EDIcoreTechnology or IntegrationPartner clearinghouse option for electronic claims submission. Provides service and functionality for TotalMD customers alongside TriZetto.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/total_md
• LinkedInlinkedin.com/company/totalmd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TotalMD