Kampyle

What Kampyle does

Kampyle is a customer feedback software platform founded in 2007 and headquartered in Ramat Gan, Israel. The company provides digital enterprises with tools to listen, understand, and act on customer feedback across digital touchpoints, positioning it within the broader voice-of-customer (VoC) and customer experience (CX) software category. Kampyle operates with a small team of 11-50 employees and has maintained a minimal public profile relative to larger, well-capitalized competitors in the same market.

The company's product offering is centered on digital feedback capture and analytics for enterprise websites and online channels. The specific product modules, underlying technology stack, and platform architecture are not documented in the available input data. Kampyle maintains a corporate website at kampyle.com but provides no public detail on pricing tiers, integration partners, or technical differentiators, which limits any architecture-level assessment.

Kampyle's business model is not publicly disclosed. The company's only documented capital event is a $1 million Series 2 round in January 2009 led by Viola Ventures. The 16+ year gap in disclosed funding, combined with a small headcount, suggests Kampyle has operated as a self-sustaining, low-growth private entity rather than a venture-backed scale-up. The VoC/CX market includes dominant, well-capitalized players such as Medallia (acquired by Thoma Bravo in 2021 for approximately $6.4 billion) and Qualtrics, creating a structurally challenging competitive environment for a small Israel-based vendor of this size.

Name

Kampyle

Legal name

Medallia, Inc.

Website

https://kampyle.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Kampyle is a customer feedback software platform founded in 2007 and based in Ramat Gan, Israel. The company helps digital enterprises capture and act on customer feedback across digital touchpoints, operating with a small team of 11-50 employees.

Ownership category

akta.pro rank

Product category

Customer Feedback Management

NAICS

Marketing Research and Public Opinion Polling (541910), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAAABAN

Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Omnichannel Customer Support (Email, Chat, Social, Messaging)

SECONDARYHLACAEAH

Patient Feedback, Surveys, Reputation & Experience Measurement (VoC)

Healthcare & Life Sciences/Digital Health & Health IT/Patient Engagement, CRM & Experience Platforms

Keywords

• Customer feedback platform
• Voice of customer
• Digital experience analytics
• Feedback management software
• Customer insights

Headquarters

HQ city

Ramat Gan

HQ country

Israel

HQ region

Middle East

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. SaaS Subscription: Medallia operates as a cloud-based SaaS platform offering subscription-based access to its experience management software. Customers pay for platform access, features, and usage under enterprise contracts typically structured annually or multi-year.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Kampyle is a complete customer feedback platform that helps digital enterprises listen to, understand, and act on customer feedback across all digital touchpoints. The platform is delivered as software to enterprise customers seeking unified feedback management across their digital properties.

Product overview

Medallia offers an Experience Management Software Platform with a unified platform-plus-modules architecture. The core Medallia Platform serves as the central hub that unifies customer signals and applies AI to deliver insights. The platform is complemented by multiple solution suites including Customer Experience Suite (with Experience Orchestration and Concierge/Personalized Messaging), Employee Experience Suite (with Employee Listening and Employee Activation), Contact Center Suite (with Agent Connect, Quality Management, and Mindful/Intelligent Callback), and Market Research Suite (with Agile Research and Video Research). Platform features include Comprehensive Feedback Capture, Admin Suite, Role-Based Reporting, AI & Analytics, Integrations, and Enterprise-Grade Security. The company also provides industry-specific solutions across automotive, financial services, healthcare, insurance, life sciences, manufacturing, public sector, retail, restaurants, technology & services, telecom & media, travel & hospitality, and utilities sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Frontline-Ready AI™: AI tools designed for frontline employees to make smart work easier and drive business impact

Products and services

• Kampyle Customer Feedback Platform A complete customer feedback platform that helps digital enterprises listen, understand, and act on customer feedback across all digital touchpoints.

Quantifiable outcome

• 185% 3-year ROI
• +3 more outcomes

Named customers9 records

Segments17 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

One partnership is on record.

• Partner NetworkcoreChannel Partner/ Reseller/ DistributorMedallia maintains a global partner network providing approved, localized expertise for customers. Partners offer implementation, consulting, and localized services to support enterprise deployments across different regions and markets.

Scale indicators5 records

Recent moves1 record

Direct peers

• Qualtrics: Major experience management and survey platform offering VoC, employee experience, and market research products. Direct competitor to Kampyle in enterprise customer feedback and survey-driven insight programs.
• AskNicely: Customer experience and NPS platform for frontline teams. Competes with Kampyle in lightweight, customer-feedback-first VoC deployment for SMB and mid-market.
• SurveyMonkey: Long-standing survey and customer feedback platform with GetFeedback and Usabilla acquired for in-app and digital feedback. Direct competitor to Kampyle in online survey-based VoC workflows.
• Medallia: Enterprise experience management platform with deep VoC capabilities across customer, employee, contact center, and market research. Directly comparable to Kampyle as a customer feedback/VoC platform; Medallia is the category leader against which Kampyle competes.
• Usabilla (by SurveyMonkey): Digital customer feedback (in-app, web, email). Now under SurveyMonkey; historically a direct competitor to Kampyle in digital touchpoint feedback capture.
• InMoment: Customer experience and VoC platform formed through combinations including Wootric and Confirmit. Competes head-to-head with Kampyle in enterprise feedback collection, text analytics, and CX actioning.
• Wootric (now part of InMoment): Pre-acquisition: in-app customer feedback and NPS surveys. Direct peer to Kampyle for digital touchpoint VoC capture and lightweight CX measurement.
• GetFeedback (by SurveyMonkey): Customer feedback and NPS platform with strong Salesforce integration. Direct overlap with Kampyle on in-app, email, and digital channel customer feedback collection.

Broad incumbents

• NICE (CXone/satmetrix): Large contact-center and CX vendor with satmetrix NPS and broader VoC capabilities. A broad incumbent that overlaps with Kampyle in VoC feedback collection and analytics as part of a much larger CX suite.
• Salesforce (Experience Cloud / Surveys): Broad CRM and CX suite with native survey tools and FormAssembly feedback. A broad incumbent whose surveys/feedback features compete with Kampyle in CRM-anchored VoC deployments.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/kampyle
• Facebookfacebook.com/kampyle
• LinkedInlinkedin.com/company/kampyle

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kampyle