STIB-MIVB

What STIB-MIVB does

STIB-MIVB (Société des Transports Intercommunaux de Bruxelles / Maatschappij voor het Intercommunaal Vervoer te Brussel) is the public transport operator of the Brussels-Capital Region. It is constituted as an association under public law (association de droit public) created by order of the Brussels-Capital Region on 22 November 1990, headquartered at Rue Royale 76, 1000 Brussels, with operational origin dating to 1954. The company runs an integrated metro, tram and bus network spanning more than 200 kilometers of track, serving approximately one million daily users across Brussels, Flanders and Wallonia with inter-network interoperability via MOBIB and Brupass partnerships with TEC and De Lijn. It is among the largest employers in Brussels with 10,000+ staff across 300+ functions and operates maintenance depots in Haren, rail engineering workshops, and a dedicated Centre de Formation.

The product surface comprises season tickets (up to one year, payment in advance) and single-journey tickets for transit access, the MOBIB rechargeable smart card as the primary digital ticket carrier, EMV contactless bank card payment directly at validators, and the Floya mobile application providing real-time timetables, traffic information, journey planning and mobile ticket purchase (Digital Pass). Metro Lines 1, 2, 5 and 6 are undergoing track and signalling upgrades to enable driverless operation on parts of Line 2 as part of a regional modernization program. Ancillary services include shops in metro stations, the STIB-MIVBstore, the Tram Experience and Tram Museum. AnySurfer accessibility certification covers the company's web properties, and an open-data interface is exposed via data.belgianmobility.io.

Revenue is generated through transaction-based fares (single tickets, contactless EMV), subscription/season ticket revenue paid in advance, and MOBIB card sales, with all pricing set by decree of the Brussels government and inclusive of VAT. Beyond farebox revenue, monetization includes ancillary retail within stations and tram-related visitor offerings. Customer segments are geographically split between Brussels-area residents and commuters (primary) and international travelers connecting via Gare du Midi to Eurostar and Thalys (secondary). Distribution is fully self-serve and direct-to-consumer through Floya, the website, ticket vending machines at metro stations, MOBIB reload points, and the customer care center, with enterprise sales of season tickets to regular commuters and bulk-purchase partnerships.

Name

STIB-MIVB

Legal name

Maatschappij voor het Intercommunaal Vervoer te Brussel (MIVB) / Société de transports intercommunaux de Bruxelles (STIB)

Website

https://stib-mivb.be

Company type

Public

Founded year

1990

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

STIB-MIVB is the public transport operator of the Brussels-Capital Region, running integrated metro, tram and bus services for approximately one million daily users, alongside MOBIB smart-card and EMV contactless ticketing and the Floya mobility app.

Ownership category

akta.pro rank

Product category

Urban Public Transportation

NAICS

Transit and Ground Passenger Transportation (485), Bus and Other Motor Vehicle Transit Systems (485113)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Public Commuter Rail Operators (Government/Authority-Run) (THAIACAA)

akta.pro secondary industries

Transit & Mobility Fare Cards (Stored Value) (FSAMANAG), Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC)

Keywords

• Urban public transport
• Metro rail services
• Tram bus operations
• Transit ticketing system
• Public transit network

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Single Ride Tickets: Individual transport tickets valid for single journeys on metro, tram, and bus network. Prices determined by government fare decree, published in Belgian Official Gazette. No right of withdrawal per Belgian economic law.
2. Season Tickets: Up to 1 year unlimited travel passes for regular commuters. Payment always made in advance. Start date freely chosen up to 2 months in future.
3. Contactless Payment: Revenue from direct bank card validation at validators, enabling pay-as-you-go travel without pre-purchased tickets.
4. MOBIB Card Sales: Sale and reload of MOBIB smart cards with transport tickets, available at sales machines and online.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

STIB-MIVB operates the integrated public transport network of the Brussels-Capital Region, running metro, tram, and bus services. The company sells single-ride tickets, up-to-one-year season tickets, and the rechargeable MOBIB smart card, and accepts direct EMV contactless bank card payments at validators. It also provides the Floya mobile application for real-time travel information and digital ticketing.

Product overview

STIB-MIVB operates as Brussels' public transport authority, managing an integrated network of metro, bus, and tram services. The company's product portfolio centers on ticketing and mobility solutions: physical and digital tickets, season passes, and the rechargeable MOBIB smart card as the primary ticket carrier. Key digital offerings include the Floya mobile app for real-time travel information and journey planning, the Digital Pass for mobile ticket activation, and EMV contactless bank card payment as a native ticketing feature. The company also offers integrated retail services at metro stations and provides open data access for mobility analytics.

Differentiator

Problem solved

Functional benefit

Brands

• Floya: Mobile app for travel planning, real-time timetables, and ticket purchase.

Products and services

• Season Tickets
• Tickets (Single Ride)
• MOBIB Card
• EMV Contactless Bank Card Payment
• Floya Mobile Application
• Digital Pass
• Brussels Metro Service (Lines 1, 2, 5, 6)
• Tram Experience
• Tram Museum

Quantifiable outcome

• Nearly 1 million people transported daily
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Institut Cardinal MerciercoreStrategic or Co-development PartnerPartnership with Institut Cardinal Mercier for a 1-year intensive electromchanics training program. The program combines theoretical education with practical workplace experience at STIB facilities, leading to CQ6 certification. STIB recruits trainees from this program for maintenance and technical roles.
• UITP (International Association of Public Transport)minorOthersAffiliation with UITP, the international association for public transport operators, for industry best practices, benchmarking, and professional development.
• Brussels MobilitécoreStrategic or Co-development PartnerCollaboration with Brussels Mobility (regional authority) on tram infrastructure projects, including PMA (Programme Nord-Albert Metro 3) transition projects and accessibility improvements for PMR (persons with reduced mobility).
• TEC and De LijncoreStrategic or Co-development PartnerInteroperability partnerships with other Belgian public transport operators TEC and De Lijn, enabling cross-network travel with STIB MOBIB cards and integrated Brupass ticketing system.
• Eurostar and ThalyscoreGTM or Marketing PartnerConnections to international high-speed rail services at Gare du Midi station, providing seamless transfers for international travelers using Brussels public transport network.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• RATP (Régie Autonome des Transports Parisiens): Paris metropolitan multi-modal public transport operator running metro, RER, bus and tram. Most direct functional analogue to STIB-MIVB: integrated urban multi-modal network, public-law governance, comparable scale, and similar fare-card/contactless ticketing modernisation programmes.
• Transport for London (TfL): Statutory public body running London Underground, buses, trams (and now cycle hire/EMV contactless ticketing). Same regulatory monopoly + integrated multi-modal + fare-by-decree structure as STIB-MIVB; TfL's contactless bank-card rollout is the reference benchmark for STIB's EMV feature.
• BVG (Berliner Verkehrsbetriebe): Publicly owned Berlin city transit operator covering U-Bahn, tram and bus. Closest German analogue to STIB-MIVB in scope (multi-modal urban network), ownership (state-owned) and ticket integration; useful benchmark for tram-modernisation and driverless-metro roadmaps.
• Wiener Linien: Vienna municipal public transport operator running U-Bahn, tram and bus under the city of Vienna. Highly comparable mid-sized European capital multi-modal operator with strong annual pass culture analogous to STIB-MIVB's season tickets.
• MVG / MVV (Münchner Verkehrsgesellschaft / Münchner Verkehrs- und Tarifverbund): Munich's integrated U-Bahn, tram and bus operator within a regional tariff association. Direct functional comparison for a German-speaking, mid-sized-capital multi-modal network operator with annual subscription ticketing.
• RET (Rotterdamse Elektrische Tram): Municipal metro, tram and bus operator for the Rotterdam-The Hague metropolitan region. Comparable in scale and mix of modes (heavy metro + tram + bus), and similarly embedded in a national rail/intercity ecosystem.
• GVB (Amsterdam): Municipal multi-modal transit operator (metro, tram, bus, ferries) for Amsterdam. Comparable European capital city operator with a strong tourism travel-segment and integrated ticketing; useful comparable for travel-segment exposure noted in STIB-MIVB's customer mix.

Regional players

• De Lijn: Flemish regional bus and tram operator, interoperability partner with STIB-MIVB via MOBIB/Brupass. Comparable Belgian public transport operator with overlapping fare-integration technology but distinct regional remit inside Belgium.
• TEC (Transport En Commun): Walloon regional public transport operator (bus, with some metro/pre-metro in Charleroi). Interoperability partner with STIB-MIVB through the MOBIB/Brupass platform; comparable Belgian public-law entity but with a primarily road-based fleet.

Broad incumbents

• SNCB/NMBS (Belgian National Railways): Belgian national rail operator providing intercity and suburban rail including connections at Brussels. Overlaps with STIB-MIVB for commuter flows and shares fare-card interoperability; broader national network scope rather than urban multi-modal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/STIBorMIVB
• Facebookfacebook.com/lastib
• LinkedInlinkedin.com/company/stib-mivb
• Instagraminstagram.com/stibmivb/?hl=fr
• Xx.com/STIBMIVB

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about STIB-MIVB