EMC Healthcare

What EMC Healthcare does

EMC Healthcare is the hospital-operating division of PT Sarana Meditama Metropolitan Tbk (SAME), a publicly listed company on the Indonesia Stock Exchange. It operates a network of 8 hospitals across Greater Jakarta, Bekasi, and West Java — established between 1972 (RS EMC Pulomas) and 2018 (RS EMC Pekayon) — with corporate headquarters at RS EMC Alam Sutera in South Tangerang, Banten. The network provides general healthcare and more than 30 specialty centers, including Cardiovascular, Neuroscience, Oncology, Orthopedic, Spine, Stroke, Trauma, Digestive, Bariatric, and Fertility centers. Advanced clinical technology includes the da Vinci Xi robotic surgery system (deployed at RS EMC Alam Sutera, where Indonesia's first robotic bariatric surgery was performed in December 2025) and PET CT scanning at RS EMC Grha Kedoya for early cancer detection.

Revenue is generated primarily from inpatient and outpatient hospital services, paid either directly by patients or through insurance and corporate guarantee programs, with a recurring component from Medical Check-Up (MCU) packages offered at multiple tiers (Vitality Health, Male/Female Eternity Health). The EMCare mobile application (iOS and Android) and website provide online appointment booking across all 8 hospitals, supported by a contact center (150-789) and ambulance service (1-500-108). Secondary corporate and industrial clients in the Cibitung/Cikarang industrial belt consume employee MCU and occupational health services. Marketing is delivered through a Care Plus health-content blog, social media, MCU promotions, and medical symposia (including the 1st International King's–EMC Neuroscience Symposium with King's College London).

Separately, a Japanese DX services entity under the EMC Healthcare umbrella distributes two proprietary AI products: OwlCare, which integrates monitoring sensors and nurse-call systems for nursing and elderly care facilities, and Babymoni, an AI ceiling-camera nap monitoring system with prone-position detection alerts for childcare facilities. This Japanese DX arm raised ¥5.9 billion in Series B funding in January 2026 from Towns, Future Venture Capital, SUWASHIN Regional Support Fund No. 1, and seven existing investors, with proceeds directed at strengthening service implementation, support, manufacturing, and expansion into home care.

Name

EMC Healthcare

Legal name

PT Sarana Meditama Metropolitan Tbk

Website

https://emc.id

Company type

Public

Founded year

1972

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

EMC Healthcare operates 8 hospitals across Greater Jakarta and West Java under publicly listed parent SAME, offering 30+ specialty centers with advanced technology (da Vinci Xi robotic surgery, PET CT) and AI-powered DX services (OwlCare, Babymoni) for nursing and childcare facilities in Japan.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industry

Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK)

Keywords

• Hospital network services
• Specialty medical centers
• Robotic surgery
• Diagnostic imaging
• Ai patient monitoring

Headquarters

HQ city

Banten

HQ country

Indonesia

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hospital Patient Services: Revenue generated from inpatient and outpatient medical services across 8 hospitals, encompassing general consultations, specialty care, diagnostic services, surgical procedures, and medical check-up packages. Patients can pay directly or through insurance/guarantee programs.
2. DX Service Products: AI-powered monitoring service products (OwlCare and Babymoni) generating revenue through service implementation and support systems for nursing facilities and childcare centers, with plans to expand into home care.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

EMC Healthcare operates a network of 8 hospitals across Greater Jakarta, Bekasi, and West Java under parent PT Sarana Meditama Metropolitan Tbk (SAME), delivering inpatient and outpatient services, specialty and super-specialty care (cardiovascular, neuroscience, oncology, orthopedic, fertility, stroke, trauma, digestive/bariatric), and advanced diagnostics including PET CT and da Vinci Xi robotic surgery. The Japanese DX entity provides proprietary AI-powered monitoring solutions (OwlCare for nursing facilities and Babymoni for childcare centers).

Product overview

EMC Healthcare operates 8 hospitals across Indonesia under PT Sarana Meditama Metropolitan Tbk (SAME), providing a portfolio of healthcare services including specialized medical centers, diagnostic services, and digital health solutions. The company offers OwlCare (AI-powered nursing DX service) and Babymoni (AI-powered nap monitoring system), alongside the EMCare mobile application for patient appointments and Medical Check Up packages. Services span specialty centers including Cardiovascular, Neuroscience, Oncology, Orthopedic, Spine, Stroke, and Trauma Center, with advanced technologies including PET Scan and da Vinci Xi Robotic Surgery.

Differentiator

Problem solved

Functional benefit

Brands

• OwlCare: AI-powered nursing DX service that integrates monitoring sensors and nurse calls
• Babymoni
• EMCare

Products and services

• OwlCare AI-powered nursing DX (Digital Transformation) service that integrates monitoring sensors and nurse call systems for nursing and elderly care facilities, providing automated patient monitoring and alert capabilities.
• Babymoni AI-powered nap monitoring system for childcare facilities using AI ceiling cameras with prone detection alerts to monitor infant positioning and alert staff to potential safety risks.
• EMCare App Mobile application (iOS and Android) and website platform enabling online appointment booking, doctor search, patient registration, and access to healthcare services across all 8 EMC hospitals.
• Medical Check-Up (MCU) Packages Comprehensive health examination packages offered across all EMC hospitals including Vitality Health, Male Eternity Health, and Female Eternity Health tiers, covering physical examination, laboratory tests, radiological examination, cardiac examination, pulmonary function, hearing, and treadmill tests.
• RS EMC Alam Sutera Hospital Services Inpatient and outpatient hospital services including cardiovascular, neuroscience, oncology, orthopedic, fertility, bariatric, and specialty care; located in South Tangerang, Banten.

Quantifiable outcome

• Performed Indonesia's first bariatric surgery with da Vinci Xi robotic surgery system
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

One partnership is on record.

• King's College LondonminorStrategic or Co-development PartnerCollaborative partner in the 1st International King's–EMC Neuroscience Symposium, held as part of shared commitment to support advancement of neurological care in Indonesia.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Siloam Hospitals: Indonesia's largest private hospital network (40+ hospitals under PT Siloam International Hospitals, listed on IDX). Most direct comparable on geography, customer segments, and specialty-center strategy, but materially larger scale.
• Mitra Keluarga Karyasehat: Listed Indonesian private hospital network (~25 hospitals) with similar focus on Greater-Jakarta catchment and employer-sponsored MCU. Closest scale peer to EMC's 8-hospital footprint.
• Bundamedik Healthcare System: Indonesian private hospital group with women's/children's, fertility, and general specialty services. Comparable mid-tier Indonesian private operator with overlapping women's-health, fertility, and pediatric care lines.
• Apollo Hospitals: India's largest listed private hospital network with leading cardiology, oncology, and robotics programs. Comparable on emerging-market private specialty hospital model, advanced-tech positioning, and tier-1 city clustering.
• Bangkok Dusit Medical Services (BDMS): Thailand's largest private hospital group (Bangkok Hospital, Samitivej, etc.). Comparable on SE Asian premium tertiary care, robotic surgery, and medical-tourism strategy.
• Bumrungrad International Hospital: Thai-listed flagship medical-tourism hospital. Comparable on advanced diagnostics, robotic surgery, international patient pipelines, and premium tier positioning among SE Asian private hospitals.

Broad incumbents

• IHH Healthcare: Malaysia-listed major SE Asian hospital operator (Mount Elizabeth, Gleneagles, Pantai, Acibadem). Comparable on multi-geography specialty hospital model and premium positioning, much larger scale.
• Ramsay Health Care: Australia-listed global private hospital operator with significant Asia-Pacific exposure. Comparable as a publicly-listed private hospital network spanning multiple geographies and specialty services.

Regional players

• KPJ Healthcare: Malaysia-listed private hospital network with 29+ hospitals across SE Asia. Comparable on private hospital chain model and emerging-market operations, though primarily Malaysia-domiciled.

Others

• Paramount Bed Holdings: Japanese-listed supplier of hospital beds, medical furniture, and care-monitoring/AI solutions for nursing facilities. Comparable as a Japan-based participant in the nursing/elderly-care DX ecosystem in which OwlCare competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutu.be/d3mUFRwqwbI
• LinkedInlinkedin.com/company/emc-healthcare-group

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMC Healthcare