B2B

What B2B does

B2B - Serviços Partilhados, Lda is a Portuguese shared services organization (SSO) providing outsourced back-office functions to small and medium enterprises in Portugal. The company is a wholly-owned subsidiary of Trivalor SGPS, S.A., a 100% national-capital holding that operates more than 10 companies across four business areas; B2B functions as the dedicated shared services arm for that group while also serving external PME clients. Its core offerings are organized into four service modules: Contabilidade e Faturação (accounting and invoicing), Gestão de Pessoas (HR management including payroll, recruitment, and performance evaluation), Gestão de Sistemas de Informação (IT helpdesk, application support, and infrastructure maintenance), and Gestão de Contas a Receber e a Pagar (accounts receivable/payable management, credit recovery, and payment planning).

The underlying technology stack combines management information systems and shared services infrastructure with proprietary credit management and recovery tooling that integrates legal services when required. B2B holds ISO/IEC 20000-1:2018 (since May 2021), ISO/IEC 27001:2023 (since 2022), ISO 9001, and ISO 13485 certifications, evidencing a compliance-led approach to service quality, information security, and (as of June 2025) medical-device-adjacent quality management. The company also offers tailor-made software development and integration with existing client systems.

Commercially, B2B operates a managed-services, quote-based model with multi-year contracts tailored to each client's needs; pricing is not publicly disclosed and proposals are generated on request via website contact forms. The go-to-market is direct enterprise field sales targeting PMEs, supported by a regional office footprint covering Portugal's Sul (Amadora, São Julião do Tojal) and Norte (Maia) regions, plus an organic presence on LinkedIn and Facebook. Customer concentration is heavily weighted toward affiliated Trivalor group entities (Gertal, FEB Cafés, A Temporária, Sogenave, Iberlim, ITAU, and others), with external SME clients representing the remainder of the book.

Name

B2B

Legal name

B2B - Serviços Partilhados, Lda

Website

https://b2b.com.pt

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

B2B - Serviços Partilhados is a Portuguese shared services organization providing outsourced accounting, HR, IT systems management, and accounts payable/receivable services to small and medium enterprises, operating as a wholly-owned subsidiary of Trivalor SGPS.

Ownership category

akta.pro rank

Product category

Shared Services

NAICS

Office Administrative Services (5611), Business Service Centers (56143)

SIC

Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ)

akta.pro secondary industry

Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)

Keywords

• Shared services
• Business process outsourcing
• HR management services
• Accounts payable management
• Information systems management

Headquarters

HQ city

Carnaxide

HQ country

Portugal

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Shared Services Provision: B2B provides shared services to companies within the Trivalor group and external clients, offering specialized teams for accounting, HR management, information systems management, and accounts payable/receivable management. Revenue is generated through service contracts with client companies requiring back-office operational support.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

B2B - Serviços Partilhados, Lda is a Shared Services Organization (SSO) delivering back-office functions to the Trivalor group and externally to Portuguese small and medium-sized enterprises. Its portfolio spans accounting and invoicing, human resources management, information systems management, and accounts receivable/payable management.

Product overview

B2B operates as a shared services organization offering four core service modules: Contabilidade e Faturação (accounting and invoicing), Gestão de Pessoas (human resources management), Gestão de Sistemas de Informação (information systems/IT management), and Gestão de Contas a Receber e a Pagar (accounts receivable and payable management). The company also provides credit recovery and management services and cybersecurity offerings. These integrated services are designed for small and medium enterprises seeking to optimize resources, reduce costs, and focus on their core business while leveraging B2B's centralized expertise.

Differentiator

Problem solved

Functional benefit

Products and services

• Accounting and Invoicing Outsourced accounting and invoicing service delivered by the B2B shared services organization to Trivalor group companies and external Portuguese small and medium-sized enterprises.
• Human Resources Management Outsourced human resources administration service delivered by the B2B shared services organization to Trivalor group companies and external Portuguese small and medium-sized enterprises.
• Information Systems Management Outsourced information systems management service, operated under ISO/IEC 20000-1:2018 IT service management and ISO/IEC 27001:2023 information security certifications, delivered to Trivalor group companies and external Portuguese PMEs.
• Accounts Receivable and Accounts Payable Management Outsourced accounts receivable and accounts payable management service delivered by the B2B shared services organization to Trivalor group companies and external Portuguese small and medium-sized enterprises.

Named customers7 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Trivalor SGPScoreStrategic or Co-development PartnerB2B is a subsidiary of Trivalor SGPS, a 100% national capital holding company specialized in Business & Facility Services. Trivalor operates more than 10 companies across 4 business areas. B2B serves as the shared services organization for the group.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SD Worx: Pan-European HR and payroll BPO serving SMEs and large enterprises. Directly comparable to B2B's HR management and payroll services, but at significantly larger scale and geographic reach.
• TMF Group: Global provider of administrative, accounting, HR, and compliance outsourcing. Comparable to B2B's integrated back-office SSO model, with much broader international footprint.
• ADP (Automatic Data Processing): Global payroll and HR services giant. Directly comparable to B2B's payroll processing and HR management offerings, though serving much larger enterprise clients as well.
• Randstad Sourceright / Randstad Portugal: Major employment services and HR outsourcing provider with significant Portuguese presence. Comparable to B2B's HR management and shared services capabilities.
• Concentrix Portugal: Major global BPO and customer experience provider with large Portuguese operations. Comparable to B2B's back-office administrative services at higher scale and broader scope.
• Accenture Portugal: Global IT and BPO consulting firm with significant presence in Portugal. Overlaps with B2B's IT management services and business process outsourcing offerings, though serving larger enterprise clients.

Regional players

• Major Consultores (Outsourcing): Portuguese BPO and outsourcing consultancy offering accounting, HR, and administrative services to SMEs. Directly comparable as a Portuguese SME-focused shared services competitor.
• Grupo Yourtor (Yourtor): Portuguese shared services and outsourcing group providing back-office support to SMEs. Closely comparable regional competitor with similar customer segment (Portuguese SMEs) and service mix.
• Gi Group Portugal: Italian-headquartered employment and HR services multinational operating in Portugal. Comparable to B2B's HR and people management services, focused on mid-market and enterprise clients.

Emerging players

• Cegid (Portuguese market): European cloud-based accounting and HR software and services provider with activity in Portugal. Comparable to B2B's accounting and HR services, though primarily a technology platform rather than labor-based BPO.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/B2BNutrimais
• LinkedInlinkedin.com/company/b2b-nutrimais

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about B2B