Suportica
- Company typePrivate
- Founded2009
- HeadquartersRatingen, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
Suportica firmographics
Firmographics- Name
- Suportica
- Legal name
- suportica GmbH
- Website
- https://suportica.de
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Suportica industry classification
Industry- Product category
- Energy Sector Process Services
- NAICS
- Professional, Scientific, and Technical Services (541), Software Publishers (513210)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)
- akta.pro secondary industries
- General Customer Service (Order/Account/Inquiries) (BPAAABAA), Claims, Disputes & Chargeback Support (BPAAABAH)
Keywords
Where Suportica is headquartered
LocationHeadquarters
- HQ city
- Ratingen
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
Suportica business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Professional Services / Staffing: Provision of specialized process experts and specialists for temporary or permanent support at client sites (on-site or remote). Professionals are booked for specific projects, process support, and operational relief.
- BPO Services: Business Process Outsourcing services where suportica takes over entire business processes or process groups for clients. Operates according to BEMD SLV 2.0 standards for scalable and quality-assured execution.
- Finance & Accounting Services: Financial accounting outsourcing including bookkeeping, debtor/creditor management, billing, and controlling services for energy and utility companies.
- Direct Placement / Recruitment: Direct recruitment services matching talent with companies in the energy sector. Also offers temporary staffing through employee leasing (ANÜ) as a bridge while finding permanent placements.
- Software Tools: Licensing and deployment of proprietary software solutions including Power.Rhino, Voice.Rhino, and Mail.Rhino for process automation in the energy sector.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Professional booking based on project requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Suportica product offering
Product offeringCore offering
suportica GmbH provides specialized process services, business process outsourcing (BPO), financial accounting, and direct recruitment for the German energy and utilities sector. The company complements its services with proprietary AI-enabled software tools (Power.Rhino, Voice.Rhino, Mail.Rhino, Stammdatenbereinigung) that automate Redispatch 2.0 processes, call center analytics, email response generation, and master data quality analysis. All offerings target Stadtwerke, grid operators, energy suppliers, and metering companies across Germany.
Product overview
Suportica offers a portfolio of proprietary software tools under the Rhino brand (Power.Rhino, Voice.Rhino, Mail.Rhino) plus a standalone master data quality tool, alongside a suite of business process services (process services, BPO, FiBu, migrations, direct recruitment). The Rhino tools share an AI-powered foundation for automating energy sector and customer service workflows. The company also operates an internal career development program called suportica pro. All offerings are targeted at the German energy and utilities sector (Energie- und Versorgungswirtschaft).
Differentiator
Problem solved
Functional benefit
Brands
- Power.Rhino: AI-based software solution for managing market roles EIV and BTR, enabling BDEW-compliant processing of all Redispatch 2.0 processes.
- Voice.Rhino
- Mail.Rhino
- suportica pro
Products and services
- Process Services (Prozess-Services)
Quantifiable outcome
- 200+ employees as of 2024, grown from previous scale
- +2 more outcomes
Companies that use Suportica
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Suportica technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability7 records
Feature4 records
Suportica partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- collect.AIcorePartnership for optimized debt management and receivables processing. collect.AI's technology supports faster and more effective handling of outstanding invoices for suportica's energy sector clients.
- k3i GmbHminorBerlin-based AI consulting firm focused on practical AI implementation in the energy sector. Provides expertise for AI strategy development and implementation with suportica clients.
- FOM Hochschule für Oekonomie & ManagementminorKooperationspartner providing partial financing for defined bachelor's degree programs and specializations. Supports employee academic development through work-study programs.
- BEMD (Bundesverband der Energiemarktdienstleister e.V.)coreMember of the Federal Association of Energy Market Service Providers. CEO Tobias Lüttenberg serves on the board. Enables intensive exchange and networking with industry experts.
- BDEW (Bundesverband der Energie- und Wasserwirtschaft)coreAssociate member of the German Energy and Water Industry Association. Provides access to industry studies, trends, events, and expert exchange.
- VKU KommunalDigitalminorPartner in KommunalDigital platform of the Association of Municipal Utilities. Provides insights into municipal service provision and support for innovative solutions.
- AiF InnovatorsNetminorMember of dynamic network of innovators and research actors. Enables exchange with peers and experts as part of innovation strategy.
- GVP (Gesamtverband der Personaldienstleister)minorMember of the German Personnel Services Association. Provides access to resources, network, and current industry insights.
- energieweit GmbHcoreParent company and central element of the energieweit group with over 250 employees in IT consulting, process outsourcing, and software development.
- bofest consult GmbHminorSister company within the energieweit group, sharing roots with suportica from the founding service center in 2008.
- vantago GmbHminorSister company within the energieweit group.
Scale indicators4 records
Recent moves11 records
Expansion highlights6 records
Suportica competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Customer concentration
Suportica social profiles
Digital presenceSuportica compliance and trust
Trust signalCompliance2 records
Suportica financial estimates
Financial estimateRevenue estimate
Valuation estimate
Suportica leadership team
Management profileNumber of profiles
Profiles10 records
Suportica funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Suportica M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Suportica
What does Suportica do?
suportica GmbH provides specialized process services, business process outsourcing (BPO), financial accounting, and direct recruitment for the German energy and utilities sector. The company complements its services with proprietary AI-enabled software tools (Power.Rhino, Voice.Rhino, Mail.Rhino, Stammdatenbereinigung) that automate Redispatch 2.0 processes, call center analytics, email response generation, and master data quality analysis. All offerings target Stadtwerke, grid operators, energy suppliers, and metering companies across Germany.
Is Suportica a public or private company?
Suportica is a private company. It is classified as corporate owned and is currently operating.
When was Suportica founded?
Suportica was founded in 2009. It employs 11 to 50 people.
Where is Suportica based?
Suportica is headquartered in Ratingen, Germany, in the Europe region.
How does Suportica make money?
Five revenue lines are on record. Professional Services / Staffing is the primary driver. The others are BPO Services, finance & Accounting Services, direct Placement / Recruitment and software Tools.
Does Suportica have an API?
No public API is recorded for Suportica.
What industry is Suportica in?
Suportica's product category is Energy Sector Process Services. Its primary akta.pro industry code is BPAAAGAJ, Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting), with a secondary code of BPAAABAA, General Customer Service (Order/Account/Inquiries). Its NAICS code is 541 and its SIC code is 8742.