ACI

What ACI does

ACI is a provider of real estate appraisal workflow software, serving individual appraisers, appraisal management companies (AMCs), and lenders in the U.S. and Canadian markets. Founded in 1983 and operating as a division of First American Mortgage Solutions, LLC (a subsidiary of First American Financial Corporation, NYSE: FAF), the company has built nearly 40 years of domain depth in valuation workflows and is positioned as a long-tenured incumbent in the segment.

The product portfolio spans a desktop ACI Collection Suite (ACI Report) for U.S. appraisers, a CRAL Collection Suite (ReportPro) for Canadian appraisers, the cloud-based ACI Sky Workbench (URAR platform verified for UAD 3.6 by Fannie Mae and Freddie Mac), and the enterprise ACI Sky Platform (Sky Report, Sky Delivery & Review, Sky BPO, Sky Insights). Supporting products include SureStep Mobile and SureStep Sketch for field inspection and floorplan creation, ACI OpenHouse for remote inspections, and ACI Sky Data, Maps, and Flood as data and add-on modules. Technology differentiators include the proprietary PAR Logic rules engine for compliance QC, a Sky API that exposes PAR Logic to third-party platforms (including AppraisalVision's SMARTReview), MISMO XML / ENV deliverability to GSE portals, and integrations with PropMix (AI-driven market analytics), Restb.ai (computer vision), and DataTree (property records).

ACI operates a subscription-based revenue model. Individual appraiser memberships are priced at $849/year (Company Plan) with $49/year per additional user, supplemented by $119/year add-ons (Sky Maps, Sky Flood); a $50 military discount and a capped referral program ($50 credit/discount, max 5 per year) are also offered. Enterprise AMC solutions are sold through direct sales with dedicated account managers. Go-to-market combines direct sales (800-234-8727), online self-service, live chat, iOS/Android app store distribution, and enterprise AMC sales. Marketing spans a biweekly webinar series, an "Addendum" newsletter, industry event sponsorships (Valuation Expo, ACTS), and an active LinkedIn presence. Named enterprise customers include Accurate Group, Consolidated Analytics, International Valuation Group, LRES, Nationwide Appraisal Network, PCV Murcor, ServiceLink, Voxtur, and Flagstar Bank.

Name

ACI

Legal name

First American Mortgage Solutions, LLC

Website

https://aciweb.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

ACI provides cloud-based and desktop appraisal workflow software for individual real estate appraisers, AMCs, and lenders in the U.S. and Canada, with proprietary PAR Logic compliance, UAD 3.6 verification, and First American data integration.

Ownership category

akta.pro rank

Headquarters

HQ city

Palm Coast

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Memberships: Annual subscription model providing access to ACI's appraisal software, data sets, and tools. Includes unlimited access to First American's property data covering 100% of U.S. housing stock.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

ACI develops and sells workflow software for real estate appraisers, appraisal management companies (AMCs), and lenders across the U.S. and Canada. Its flagship offerings include ACI Sky Workbench (cloud-based UAD 3.6-verified URAR platform), the ACI Collection Suite (desktop appraisal software with 500+ forms), CRAL ReportPro (Canadian counterpart), SureStep Mobile and Sketch (iOS/Android inspection apps), and the ACI Sky enterprise suite (Sky Report, Delivery & Review, BPO, Insights) for AMCs. Products are delivered via annual subscription memberships with add-on modules.

Product overview

ACI is a real estate appraisal software provider offering a comprehensive suite of desktop, cloud-based, and mobile solutions. The core product families include: (1) ACI Sky platform — cloud-based enterprise solutions comprising Sky Workbench (URAR platform), Sky Report, Sky Delivery & Review, Sky BPO, Sky Insights, Sky Data, Sky Maps, and Sky Flood; (2) ACI Collection Suite / ACI Report — flagship desktop software for U.S. appraisers with forms management, weighted value calculator, and MISMO XML delivery; (3) CRAL Collection Suite / ReportPro — Canadian counterpart for Canadian appraisers; (4) SureStep Mobile and SureStep Sketch — mobile-first inspection and floorplan applications for iOS and Android; and (5) ACI OpenHouse — remote inspection technology. Products integrate with PropMix MCA for AI-powered market analytics, Restb.ai for computer vision image analysis, AppraisalVision SMARTReview for quality control, and support MISMO XML and ENV data standards for GSE delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• ACI Sky Workbench Cloud-based platform that streamlines appraisal workflows for Uniform Residential Appraisal Reports (URAR). Verified by Fannie Mae and Freddie Mac to support UAD 3.6 specifications. Offers dynamic workflows, compliance guidance, and cloud-based flexibility allowing users to access assignments from anywhere without installations.
• ACI Collection Suite (ACI Report) Complete real estate appraisal software solution for U.S. appraisers. Includes ACI One Launchpad, advanced forms management, weighted value calculator, and express MISMO XML delivery. Covers 100% of U.S. housing stock via First American data sets.
• CRAL Collection Suite (ReportPro)

Quantifiable outcome

• ACI Sky Workbench verified by Fannie Mae and Freddie Mac to support UAD 3.6 specifications
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability8 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• FCT (First Canadian Title)coreTechnology or Integration · 23 August 2022Integration between FCT's real estate technology and ACI's CRAL ReportPro for Canadian appraisers. Allows direct population of appraisal forms with residential property information, reducing turn times by more than half.
• AppraisalVisioncoreTechnology or Integration · 1 December 2020AppraisalVision's SMARTReview platform built on ACI's Sky API and PAR Logic compliance library. Provides risk-based appraisal quality control and review platform for lenders, AMCs, and appraisers with 80% reduction in underwriting revisions.
• PropMixcoreTechnology or Integration · 30 June 2020PropMix's Market Conditions Advisor (MCA) integrated into ACI Report platform. Provides 90+% MLS coverage, listing data, public record data, automated image labeling, and local market analytics at zip code level.
• DataTreecoreTechnology or IntegrationDataTree's comprehensive database of property, homeownership information, and recorded document images integrated with ACI for property research capabilities. DataTree is part of First American family.
• Collateral Risk Network (CRN)minorOthersCRN is an industry group comprised of lenders, investors and valuation providers. ACI participates as sponsor of Valuation Expo and has multiple executives recognized as CRN Valuation Visionaries.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• a la mode (Accurates): a la mode (now Accurates) is the developer of TOTAL and WinTOTAL, two of the most widely used residential appraisal desktop software suites in the U.S. It is ACI's most direct head-to-head competitor among appraiser-facing workflows, with overlapping form libraries, MISMO XML delivery, and UAD compliance features.
• Bradford Technologies: Bradford Technologies offers ClickFORMS and related appraisal report-writing tools targeting independent residential appraisers. It competes directly with ACI Report and ACI Sky Workbench on form coverage, UAD compliance, and MISMO XML delivery for U.S. appraisers.
• Mercury Network: Mercury Network provides appraisal management software and vendor management platforms used by AMCs and lenders. It overlaps with ACI's enterprise Sky Delivery & Review and ACI Insights offerings, particularly around order management, compliance rules, and AMC-side workflow.
• FNC, Inc. FNC provides the collateral platform used by many lenders to process appraisal and ENV files, integrated with UCDP/EAD via MISMO XML. ACI relies on FNC for ENV processing, and the two platforms are deeply interlinked across appraisal delivery and review workflows.

Broad incumbents

• ICE Mortgage Technology (Black Knight): ICE Mortgage Technology (formerly Black Knight) is a large incumbent selling origination, servicing, and collateral platforms (e.g., Empower, Mortgage Suite) to lenders. It competes broadly with ACI's enterprise Sky offerings via integrated LOS/POS systems that include appraisal workflow components, though it is not specialized in appraiser-facing forms.
• CoreLogic (Cotality): CoreLogic (now branded Cotality) is a major property data and analytics incumbent offering data, AVMs, and workflow tools to lenders, AMCs, and appraisers. Its property datasets and valuation analytics overlap with ACI Sky Data and PropMix MCA integrations, and it competes for lender and AMC enterprise contracts.

Others

• DataTree (First American): DataTree is a sister First American property and recorded-document data product integrated directly into the ACI platform. While not a competitor, it is an adjacent ecosystem asset that ACI bundles into membership plans, comparable as a property data provider to CoreLogic and Black Knight.

Regional players

• Solidifi: Solidifi is a Canadian-headquartered AMC and appraisal management services provider with U.S. operations. It is comparable to ACI's enterprise AMC customer base (e.g., ServiceLink, Consolidated Analytics) and represents both a customer and adjacent competitive dynamic in lender-channel appraisal management.

Emerging players

• PropMix: PropMix provides AI-powered residential valuation analytics and Market Conditions Advisor (MCA) integrated into ACI Report. It is an emerging player in appraisal-side analytics that competes with PropMix-style offerings from CoreLogic and others while being a co-dependent partner of ACI.
• Voxtur: Voxtur is an emerging player offering appraisal, title, and analytics software to lenders and AMCs. It appears as an ACI enterprise customer but also competes for lender-side workflow contracts overlapping with ACI Sky Delivery & Review.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/aci-software
• Xx.com/aciweb

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACI