Nottingham City Council

What Nottingham City Council does

Nottingham City Council is the primary local government authority for the city of Nottingham, England, operating under a council leader and 55 elected councillors across 20 electoral wards. Established in its current form in 1974 under the Local Government Act 1972, the council delivers a comprehensive portfolio of statutory public services to city residents and businesses, including housing, education and school admissions, adult and children's social care, waste and recycling collection, transport and parking, planning and building control, licensing, environmental health, leisure, libraries, and births/deaths/marriages registration. Headcount sits in the 1,001-5,000 range, and the council is headquartered at Loxley House, Station Street, Nottingham.

The council runs a multi-channel digital platform anchored by the MyAccount resident self-service portal (council tax, bin collections, benefits, housing, parking permits, payments), the Citizens Portal for school admissions, the Engage Nottingham Hub for public consultations, the Report a Problem neighbourhood issue service, and the My Property address-based information tool. Supporting physical infrastructure includes a network of library branches and a telephone contact centre. A district heating network serves approximately 5,000 domestic and commercial customers across the city, with current optimization feasibility studies covering 737 households. Marketing and citizen engagement occur through My Nottingham News, Stay Connected email newsletters, and active social media accounts on Facebook, X/Twitter, Instagram, and YouTube.

Funding flows are diversified across Council Tax (approximately 80% of homes are in bands A and B), business rates, fees and charges (planning, parking, licensing, commercial rents), and central government grants including the Revenue Support Grant, which has been reduced by £97 million over the last decade. The Council Tax Support scheme alone costs over £30 million annually and supports roughly 19% of households. Notable in-flight strategic initiatives include the Broad Marsh regeneration partnership with Homes England and the East Midlands Combined County Authority (~1,000 homes, 215,000 sq ft of mixed-use space, up to 2,000 jobs, £3.4 million demolition underway), Warm Homes: Local Grant energy upgrades for 420+ homes by March 2028, LED traffic signal upgrades at 100 sites (19.1% carbon reduction), and an upgraded C2 social housing regulatory grade from the Regulator of Social Housing as of June 2024.

Name

Nottingham City Council

Legal name

Nottingham City Council

Website

https://nottinghamcity.gov.uk

Company type

Public

Founded year

1974

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Nottingham City Council is the primary local government authority for Nottingham, England, delivering statutory public services including housing, education, social care, waste management, transport, and planning to all city residents and businesses.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation and Administration of Transportation Programs (926120)

SIC

Sanitary Services (4950), Electric Services (4911)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Transportation, Parking & Mobility Administration (BPAIACAM), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Local government services
• Municipal administration
• Public housing services
• Waste management services
• District heating network

Headquarters

HQ city

Nottingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Council Tax: Primary local taxation revenue from approximately 80% of Nottingham homes in Council Tax bands A and B. Council Tax Support scheme costs over £30 million annually to operate, with around 19% of households receiving support.
2. Government Grants: Central government funding including Revenue Support Grant, which has been reduced by £97 million over the last 10 years. Additional funding from Department for Energy Security and Net Zero for heat network projects.
3. Business Rates: Local business taxation collected from businesses operating within Nottingham city boundaries.
4. Fees and Charges: Various service fees including planning fees, parking penalties, licensing fees, commercial rents, and other charges for council services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Nottingham City Council is the unitary local government authority for Nottingham, delivering statutory public services to residents and businesses including council housing, waste collection and recycling, transport and highways maintenance, planning and building control, social care, education support, environmental health, libraries, and leisure. It is also the operator of a district heating network serving approximately 5,000 properties and acts as the billing and administrative authority for Council Tax and Business Rates within its boundary.

Product overview

Nottingham City Council provides a comprehensive digital platform of resident-facing services organized as a multi-service portal architecture. The core digital offering consists of the MyAccount self-service portal, the Citizens Portal for school admissions, the Engage Nottingham Hub for public consultations, the Report a Problem neighborhood issue reporting service, and the My Property address information tool. These are supported by operational service modules covering bin and rubbish collections, council tax management, benefits services, housing, planning and building control, transport and parking, school admissions, adult social care, and births/deaths/marriages registration. The council serves as a local government authority providing public services rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Brands

• My Nottingham: The main consumer-facing brand for Nottingham City Council news, events, and updates.
• Engage Nottingham Hub
• Nottingham City Libraries
• Active Nottingham

Products and services

• MyAccount Online Portal Online self-service portal allowing Nottingham residents to manage Council Tax accounts, report issues, view waste collection schedules, apply for services, and access a personalised dashboard of their interactions with the Council 24/7.
• Citizens Portal Public-facing online portal offering residents access to information and transactional council services through a unified interface.
• Council Tax Administration Statutory billing, collection, and administration of Council Tax for all domestic properties within the City of Nottingham, including bands, discounts, exemptions, and enforcement.
• Business Rates Administration Statutory billing and collection of Non-Domestic Rates (Business Rates) from commercial properties within Nottingham, including relief schemes and valuation administration.
• District Heating Network Council-owned district heating infrastructure distributing heat to approximately 5,000 residential and commercial customers across Nottingham, operated as part of the carbon reduction and energy portfolio.
• Public Library Service Network of public libraries providing book lending, reference, digital access, information services, and community space to residents across Nottingham, also serving as a physical access channel to wider council services.
• My Property Tool Property-information tool allowing residents to access council data specific to their individual address, including council tax band, waste collection arrangements, and planning constraints.
• Engage Nottingham Platform Digital engagement platform used by the Council to host consultations, surveys, and participatory exercises with residents and other stakeholders.
• LED Traffic Signal Infrastructure Highways asset — energy-efficient LED traffic signal infrastructure rolled out across the city as part of carbon reduction and highways maintenance activity.
• Planning and Building Control Service Statutory service for processing planning applications, enforcing planning controls, and administering building regulations approvals within Nottingham.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Homes EnglandcoreStrategic or Co-development Partner · 7 May 2026Homes England is leading the Broad Marsh regeneration project in partnership with Nottingham City Council and the East Midlands Combined County Authority. The partnership is delivering approximately 1,000 homes, 215,000 sq ft of retail, office and community space, with preparatory demolition already underway and full redevelopment targeted to begin in 2028.
• East Midlands Combined County AuthoritycoreStrategic or Co-development Partner · 7 May 2026The East Midlands Combined County Authority is partnering with Homes England and Nottingham City Council on the Broad Marsh regeneration project, contributing to the development of approximately 1,000 homes and 215,000 sq ft of retail, office and community space.
• Nottinghamshire PoliceminorStrategic or Co-development PartnerNottinghamshire Police is working with Nottingham City Council in developing the proposed balaclavas ban policy as part of efforts to address anti-social behaviour and crime committed by masked e-bike riders.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Newcastle City Council: Northern English metropolitan authority of similar scale offering the same municipal services and facing parallel fiscal pressures from central government funding constraints.
• Derby City Council: East Midlands unitary authority of comparable scale with overlapping housing, education, transport, and waste service responsibilities; serves as a regional benchmark.
• Liverpool City Council: Core English city local authority delivering the same municipal services, with comparable regeneration-driven growth strategies and similar central-government funding dependencies.
• Leicester City Council: East Midlands unitary authority with closely comparable demographics, deprivation indicators, and statutory service mandates; sits in the same regional governance ecosystem.
• Manchester City Council: Large English core-city local authority delivering comparable municipal services and leading major regeneration projects, with a similar statutory role in housing, planning, transport, and social care.
• Coventry City Council: West Midlands metropolitan authority providing the same range of statutory services, with parallel regeneration programmes and similar net-zero policy drivers.
• Birmingham City Council: UK metropolitan local authority of comparable scale serving a major English city with a similarly diverse deprivation profile, providing the same suite of statutory services including housing, waste, education, and regeneration.
• Bristol City Council: Large unitary authority providing the same statutory services, with comparable digital-service transformation programmes and net-zero/heat network initiatives.
• Sheffield City Council: Neighbouring South Yorkshire unitary authority with similar demographics, deprivation patterns, and statutory service responsibilities; a natural peer for funding and service performance benchmarking.
• Leeds City Council: Direct comparator as another large northern English unitary authority with overlapping responsibilities across education, housing, waste, transport, and economic regeneration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mynottingham
• YouTubeyoutube.com/user/NottCityCouncil
• Facebookfacebook.com/mynottingham
• Instagraminstagram.com/mynottingham
• LinkedInlinkedin.com/company/nottingham-city-council

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nottingham City Council