New World Travel

What New World Travel does

New World Travel, Inc. is a New York-based receptive tour operator (DMC) that designs and delivers land arrangements across the United States and Canada for international clients. The company sells exclusively through B2B channels—international tour operators, travel agencies, and group organizers—via a proprietary NWT-Online portal and dedicated multilingual account teams. Its product portfolio spans FIT (Foreign Independent Travel) services backed by 3,000+ hotel contracts, 50+ pre-planned self-drive tours, customized group travel programs with 25 multilingual coordinators, and MICE/event services delivered through its Lizard IncentEvents sub-brand (launched 2009). Revenue is generated primarily through commissions and transaction fees from hotels, ground transportation, tours, and ancillary services; pricing is quote-based and negotiated per program rather than publicly disclosed.

The company operates three self-contained regional offices in New York (headquarters), Los Angeles, and Miami, each empowered with local vendor relationships and destination expertise. New World Travel is a wholly owned subsidiary of DERTOUR Group, the tourism division of REWE Group, integrating it into a global network of 21 Destination Management Companies and connecting it to major European tour operators (DERTOUR, ITS, MEIER'S WELTREISEN, clevertours, TRAVELIX). Its underlying technology stack is centered on a real-time online reservation system and the B2B portal; the company does not disclose AI/ML capabilities. Strategic positioning emphasizes multicultural staff expertise as the primary competitive advantage, with active participation in the DERTOUR Foundation's CSR programs and a stated goal to achieve Travelife Certified sustainability status by 2025.

Name

New World Travel

Legal name

New World Travel, Inc.

Website

https://newworldtravel.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

New World Travel is a New York-based receptive tour operator (DMC) that designs and delivers USA and Canada land arrangements for international tour operators, travel agencies, and corporate MICE clients via three US regional offices and a proprietary B2B portal.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Receptive Tour Operations: New World Travel acts as a receptive tour operator (DMC) specializing in travel arrangements in the United States and Canada. The company generates revenue through commissions from hotels, ground services, tours, and transportation providers. Services are sold to international tour operators, travel agencies, and group organizers.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

New World Travel is a receptive tour operator and Destination Management Company (DMC) providing comprehensive North American travel arrangements in the USA and Canada. Its core offerings include FIT services (independent travel with access to 3,000+ hotels), pre-planned self-drive tours, customized group travel programs, and MICE services delivered through B2B partnerships with international tour operators, travel agencies, and corporate clients.

Product overview

New World Travel is a receptive Tour Operator and Destination Management Company (DMC) specializing in travel arrangements throughout the United States and Canada. The company operates a comprehensive portfolio of travel services including FIT (Foreign Independent Travel) with access to over 3,000 hotels, self-drive packages (50+ pre-planned itineraries), group travel programs, and MICE services. The core offering includes hotel contracting with yield management, multilingual tour guides, online reservation systems with real-time availability, and special event planning. In 2009, the company launched Lizard IncentEvents as a specialized sub-brand for incentive and corporate events. All services are delivered through the company's three regional offices in New York, Los Angeles, and Miami, supported by a Global DMC Network of 21 Destination Management Companies under the DERTOUR Group umbrella.

Differentiator

Problem solved

Functional benefit

Products and services

• FIT Services (Foreign Independent Travel) Flexible independent travel services with access to over 3,000 hotels ranging from tourist-class to luxury accommodations across destinations spanning Atlantic to Pacific in the USA and Canada. Available to international tour operators and travel agencies via the NWT-Online B2B portal.
• Self-Drive Packages Pre-planned self-drive tour itineraries of 1 to 3 weeks across the USA, with customizable itineraries, optional standard or superior accommodations, and detailed roadbooks for independent travelers.
• Group Travel Programs Customized group travel programs ranging from city stays to over-the-road itineraries, supported by multilingual coordinators with cultural market expertise and delivered through regional offices in New York, Los Angeles, and Miami.
• MICE & Groups Meetings, Incentives, Conferences & Events services for corporate clients, including incentive program planning, special event organization, congress management, and themed events at intimate to large scale.
• Lizard IncentEvents Specialized incentive brand launched in 2009 by New World Travel to deliver innovative, well-planned and staged programs for corporate incentive and event clients within the MICE market segment.
• Hotel Contracting & Yield Management Hotel procurement service providing competitive rates via dynamic production and static contracts, supporting NWT's hotel inventory through loyal supplier partnerships across the USA and Canada.
• Wedding Services Wedding planning and special event organization services delivered as part of the company's comprehensive MICE and events offering.
• Airport & Representative Services Airport representation and ground handling services for arriving travelers, supporting FIT and group arrivals with on-the-ground assistance.

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• DERTOUR GroupflagshipStrategic or Co-development PartnerNew World Travel is a member of DERTOUR Group, the tourism division of REWE Group and one of the largest tourism groups in Europe. This membership provides access to a global DMC network of 21 Destination Management Companies, the purchasing power of major European tour operators (DERTOUR, ITS, MEIER'S WELTREISEN, clevertours, TRAVELIX), and integration into the broader corporate sustainability and compliance frameworks.
• DERTOUR Foundation e.V.coreStrategic or Co-development PartnerThe DERTOUR Foundation, established in 2014, supports less developed tourist destinations through education (school construction, vocational training), women's empowerment, and animal/nature conservation. New World Travel participates in this corporate social responsibility initiative. Since 2014, over 100 projects in 28 countries have been completed, including 71 school construction projects, 11 education projects, 6 animal welfare projects, and 6 environmental protection initiatives.
• Travelife for Tour Operators and Travel AgentscoreStrategic or Co-development PartnerTravelife is a sustainability training, management, and certification initiative for travel companies. New World Travel is participating in the Travelife program for tour operators and travel agents, working toward Travelife Partner certification (Phase 2) with the goal of achieving Travelife Certified status by 2025. The program covers sustainability criteria in five key areas: office operations, product development, supplier cooperation, customer relations, and destinations.
• The Code (The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism)coreStrategic or Co-development PartnerThe Code is a coalition of organizations committed to preventing sexual exploitation of children in travel and tourism. DERTOUR Group signed The Code in 2016, committing to implement its criteria for child protection. New World Travel, as part of DERTOUR Group, follows these standards.
• ECPAT (Ending the Sexual Exploitation of Children)coreStrategic or Co-development PartnerECPAT is a global network working to end the sexual exploitation of children. DERTOUR Group has partnered with ECPAT for child protection, including training of employees and partners on child safeguarding and implementation of The Code. ECPAT trainers provide ongoing education to staff on child protection measures.
• Barbados Environmental Conservation TrustminorStrategic or Co-development PartnerBarbados Environmental Conservation Trust is a registered charity founded in 2019 focused on environmental conservation in Barbados. New World Travel supports this organization through the DERTOUR Foundation's coral reef restoration project in Barbados, which uses Biorock technology to accelerate coral growth and preserve marine biodiversity.
• GoVacation (Africa & Asia)minorChannel Partner/ Reseller/ DistributorGoVacation operates as a DMC under the DERTOUR Group network for Africa and Asia regions, complementing New World Travel's North American operations within the global DMC network.
• Destination Touristic Services (EMEA)minorChannel Partner/ Reseller/ DistributorDestination Touristic Services operates as a DMC under the DERTOUR Group network for EMEA regions, complementing New World Travel's North American operations within the global DMC network.
• Lizard IncentEventsminorChannel Partner/ Reseller/ DistributorLizard IncentEvents is New World Travel's incentive brand introduced in 2009 to better serve the MICE market, providing specialized incentive and corporate event services.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Diethelm Travel: Sister DMC within DERTOUR Group covering Southeast Asia. Directly comparable as a full-service inbound DMC serving international tour operators with FIT, group, and MICE services - the regional counterpart to New World Travel's North America operations.
• GoVacation: DERTOUR Group DMC for Africa and Asia. Operates the same receptive tour operator model for inbound international tour operators, sharing the same parent network, technology platform direction, and distribution relationships as New World Travel.
• Pacific Holidays: US-based receptive tour operator specializing in inbound travel to North America. Directly comparable in offering FIT, group tours, and MICE services to international tour operators in the same geographic market as New World Travel.
• Miki Travel: Inbound DMC with operations across multiple continents including North America. Comparable receptive tour operator model serving international tour operators and group organizers with FIT, escorted tours, and MICE services.
• Incentive Travel & Meetings (ITM) / Spearfish DMC Network: Network of independent DMCs providing destination management services including MICE. Directly competes with New World Travel / Lizard IncentEvents for corporate incentive and event business in North American destinations.
• Atlantic Holidays: US-based inbound tour operator specializing in European-sourced travelers visiting North America. Comparable B2B receptive tour operator business model targeting international tour operators with FIT and group tour products.

Broad incumbents

• TUI Musement: Global tours, activities, and DMC division of TUI Group. Significantly larger and broader in geographic scope; overlaps with NWT on North American inbound ground services and MICE but operates as part of a much larger integrated tourism conglomerate.
• HotelBeds Group: Global bedbank and DMC platform providing accommodation, transfers, and activities to tour operators. Competes with NWT for B2B tour operator distribution in North America but at much greater scale and with a different tech-led business model.
• Tourico Holidays: Wholesale travel distributor (now part of HotelBeds) that historically competed with traditional DMCs on North American inbound travel inventory distribution to international tour operators.

Emerging players

• Collette Tours: Major guided tour operator offering escorted North American group tours. While primarily an operator rather than a pure DMC, Collette partially overlaps with NWT's group tour and FIT offerings for inbound European travelers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/new-world-travel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New World Travel