What The Robison Group does

The Robison Group is a U.S.-based B2B investigative solutions firm headquartered in Troy, Michigan, founded in 1998. It delivers surveillance, SIU (Special Investigation Unit), and desktop investigation services to insurance carriers and their internal Special Investigation Units, primarily supporting insurance fraud detection, claims verification, and loss prevention. Its core service portfolio comprises five lines: Open-Source Investigations (desktop research), SIU Investigations (fraud-focused claims support including recorded statements and AOE-COE analysis), Social Media Investigations (claimant activity monitoring across digital platforms), Surveillance Investigations (field surveillance via licensed professionals), and Canvass Investigations (medical canvassing for pre-existing condition verification).

The firm's operational backbone is the proprietary Scout Case Management System, supplied by Scout CMS, which manages case intake through final report, enables information flow between staff and departments, and provides secure storage for investigation history. The company holds a Texas state license (A13121) for investigative operations and delivers services through a nationwide network of licensed surveillance professionals across all U.S. markets, with global coverage available on request.

The Robison Group generates revenue on a per-case professional services basis, with no public pricing; prospective clients receive quotes directly. Customer acquisition relies on direct enterprise sales to insurance carriers and SIUs, partner referrals supported by an online 'Make New Referral' portal, and industry relationships rather than broad marketing campaigns. In December 2024, the company was acquired by Alpine Intel, an insurance solutions provider pursuing a roll-up strategy in the insurance investigation sector that previously included the VRC Investigations acquisition; The Robison Group now operates as a subsidiary under Alpine Intel.

Name

The Robison Group

Legal name

The Robison Group

Website

https://therobisongroup.com

Company type

Private

Founded year

1998

Operating status

Acquired

Headcount range

101–250 employees

Short description

The Robison Group is a U.S.-based investigative solutions firm that provides surveillance, SIU, social-media, open-source, and canvass investigations to insurance carriers and their Special Investigation Units, operating a nationwide licensed-investigator network on a per-case billing model.

Ownership category

akta.pro rank

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Investigation Services: Professional investigative services billed on a per-case or project basis. Services include surveillance investigations, SIU investigations, open-source investigations, social media investigations, and canvass investigations for insurance fraud detection. Revenue is generated through case fees, statement coordination, scene investigations, and specialized investigative deliverables.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

The Robison Group is a professional investigative solutions firm that delivers surveillance, Special Investigation Unit (SIU), and desktop investigation services to insurance carriers. The company deploys a nationwide network of licensed surveillance professionals and investigators to support insurance fraud detection, claims verification, and claimant activity monitoring through case-based investigative engagements.

Product overview

The Robison Group is an investigative solutions organization offering a unified portfolio of five core investigation services: Open-Source Investigations (desktop investigative services using technology and information systems), SIU Investigations (Special Investigation Unit for insurance fraud), Social Media Investigations (claimant activity monitoring), Surveillance Investigations (field surveillance with licensed professionals), and Canvass Investigations (medical canvassing for insurance fraud). The company also utilizes the proprietary Scout Case Management System internally to manage case workflow and storage. These services are designed to work collaboratively to deliver comprehensive investigative solutions for insurance claims investigations.

Differentiator

Problem solved

Functional benefit

Products and services

• Open-Source Investigations Desktop investigative services utilizing robust technology and information systems to deliver detailed findings, including criminal records, property ownership searches, federal records, business affiliations, employment verification, and vehicle ownership. Targeted at insurance carriers needing desktop research to support fraud and claims investigations.
• SIU Investigations Special Investigation Unit services providing comprehensive investigation support to identify and fight fraudulent insurance claims, including scene investigations, recorded statements, AOE-COE analysis, skip tracing, and fraud training. Designed for insurance carriers and their internal SIU departments.
• Social Media Investigations Services for inconspicuously gathering information about a claimant's day-to-day life and activities through omni-channel social platform research, expert trackers, online intelligence, litigation support, and network identification. Used by insurance carriers to monitor claimant activity for fraud indicators.
• Surveillance Investigations Surveillance investigation documentation combining advanced technology with licensed surveillance professionals, providing nationwide coverage including observation, video obtainment, testimony, and report writing. Offered to insurance carriers and SIUs requiring field surveillance for claim verification.
• Canvass Investigations Medical canvassing investigations to verify and uncover pre-existing injuries, disability, current treatment, and undisclosed treatment history, canvassing pharmacies, hospitals, urgent care, rehabilitation centers, physicians, clinics, and health centers. Used by insurance carriers to combat workers compensation and injury-related insurance fraud.

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core and flagship.

• Scout CMS (Scout Investigation Management Software)coreTechnology or IntegrationScout is the proprietary investigation management software utilized by The Robison Group for case management, information flow optimization between staff and departments, and secure investigation storage. The Robison Group partners with Scout CMS as their technology platform provider, integrating the software into their daily investigative operations to increase efficiency and improve client deliverables.
• Alpine IntelflagshipStrategic or Co-development PartnerAlpine Intel, an insurance solutions provider, acquired The Robison Group in December 2024 as part of strategic expansion. The acquisition enhances Alpine's fraud investigation services nationwide and follows Alpine's earlier purchase of VRC Investigations. The Robison Group's investigative solutions will increase Alpine's operational capacity for serving insurance clients.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Market position

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Robison Group