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Citizencredit Co-op Bank

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uuid000daw2

Namestring
Citizencredit Co-op Bank
Legal namestring
Citizencredit Co-operative Bank Ltd.
Company typeenum
Private
Founded yearint
1984
Descriptiontext

Citizencredit Co-operative Bank Ltd. is a Mumbai-headquartered multi-state cooperative bank serving retail individuals, SMEs, salaried employees, medical professionals, transport operators, and NRIs across Maharashtra (Mumbai, Thane, Pune, Nashik), Goa, and Daman through a network of 46 branches and 11 ATM locations. Originally registered as The Bombay Catholic Urban Co-operative Credit Society on May 6, 1920, the institution was converted into a bank in 1984, received its RBI banking licence in December 1989, and achieved Scheduled Bank status in October 1996 and Multi-State Co-operative Bank status in January 1998. As of FY 2024-25, the bank reported a Business Mix (deposits + advances) of Rs. 4,852.09 crore, Working Capital of Rs. 3,932.87 crore, and 13,373 regular members.

The bank operates a conventional cooperative banking technology stack anchored on a core banking platform with digital payment integrations — direct UPI membership (since April 2023), IMPS via the in-house CCB IMPS mobile app, RuPay debit card acceptance on the NFS network, BBPS bill payments (via Thane Janta Sahakari Bank), and QR code merchant acquiring (via Futuretek's GetePay). Internet banking is view-only; primary digital interactions remain account enquiries and IMPS transfers. The product catalogue spans eight savings/current account variants, nine term-deposit schemes (FD1000/FD500/FD365, RAP30/90, QIRP, MIP, RD), and more than 20 loan products covering housing, vehicle, gold, education, travel, business, doctor-care, mortgage, superbike, commercial transport, lease rental discounting, MSE 100, solar, reverse mortgage, and consumer credit. Supplementary revenue is generated through corporate-agency distribution of life and general insurance (Axis Max Life, HDFC Life, United India, Bajaj Allianz), AMFI-registered mutual fund distribution across 20 AMCs, foreign exchange and travel currency cards via Thomas Cook, lockers, and franking services.

The bank's revenue model is the standard cooperative-bank spread-plus-fee construct: net interest margin between deposit costs (savings 3.00%; FDs up to 6.35%) and lending yields (housing 7.40%, personal vehicle 7.50–9.50%, gold 8.00%, education 9.00–11.00%, doctor care 9.50–11.50%, business up to PLR minus 175 bps), supplemented by transaction fees, locker rentals, and trail commissions on distributed third-party financial products. Distribution is branch-led and relationship-driven across 46 locations, supplemented by digital self-serve channels and toll-free customer support. Profitability for FY 2024-25 was modest, with an ROA of 0.58% against Gross NPAs of 5.44% and Net NPAs of 0.49%, reflecting deteriorating credit quality offset by a 91.44% Provision Coverage Ratio.

Short descriptiontext

Citizencredit Co-op Bank is a multi-state cooperative bank headquartered in Mumbai, serving retail individuals, SMEs, and professionals across 46 branches in Maharashtra, Goa, and Daman with deposits, 20+ loan products, and digital banking.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersMumbai, India
HQ citystring
Mumbai
HQ countrystring
India
HQ regionstring
Asia
Markets served

Serves global market

Offices8 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
cooperative banking, retail banking services, term deposits, personal lending, SME banking
Industry2 codes
1Prime Unsecured Personal Loans (Installment)
CodeFSAKAAAAPrimaryYes
2Multi-Currency Accounts, Wallets & IBAN Services
CodeFSAMAIAGPrimaryNo
NAICS code3 codes
  • Credit Unions522130
  • Depository Credit Intermediation5221
  • Consumer Lending522291
SIC code2 codes
  • National Commercial Banks6021
  • Personal Credit Institutions6141
Product category
Cooperative Retail Banking
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model6 records
1Interest Income on Advances
TypeSubscription Recurring
Description

The primary revenue stream is interest income earned on the loan portfolio, which includes housing loans (7.40% p.a.), personal vehicle loans (7.50–9.50% p.a.), gold loans (8.00% p.a.), education loans (9.00–11.00% p.a.), doctor care loans (9.50–11.50% p.a.), business loans (up to PLR minus 175 bps), mortgage loans (9.00% p.a.), travel loans (12.00–13.00% p.a.), and other retail/sME credit products.

citizencreditbank.com
2Interest on Deposits (Cost of Funds)
TypeSubscription Recurring
Description

Interest paid to depositors on savings accounts (3.00% p.a.) and term deposits (3.00%–6.35% p.a. across various tenors including RAP30 at 3.75%, RAP90 at 4.25%, FD365 at 6.10%, FD500 at 6.25%, FD1000 at 6.35%), generating net interest margin between lending and deposit rates.

citizencreditbank.com
3Fee and Commission Income
TypeTransaction Fee
Description

Fee income from account maintenance charges, cheque book charges (Rs. 2/- per leaf), ATM card issuance and replacement fees, locker rentals, NEFT/RTGS charges (mostly nil), processing fees on loans, service charges on advances, and miscellaneous banking fees.

citizencreditbank.com
4Bancassurance and Insurance Distribution
TypeAffiliate Referral
Description

The bank acts as a corporate agent (IRDAI Reg. No. CA0216) for life insurance products (Axis Max Life Insurance, HDFC Standard Life Insurance) and general insurance products (United India Insurance Co. Ltd., Bajaj Allianz General Insurance), earning trail commission on mutual fund and insurance products sold to customers.

citizencreditbank.com
5Mutual Fund Distribution
TypeAffiliate Referral
Description

The bank is empanelled as a mutual fund distributor (AMFI Registration No. ARN-120472) since May 2017, distributing schemes from 20 AMCs including HDFC AMC, SBI MF, ICICI Prudential, Aditya Birla Sunlife, TATA MF, AXIS MF, Nippon India MF, UTI MF, and others, earning trail commissions ranging from 0% to 2.25% depending on the fund category.

citizencreditbank.com
6Foreign Exchange Services
TypeTransaction Fee
Description

Revenue from foreign exchange services including currency note purchase/sale, travel currency card issuance and reloads (via Thomas Cook partnership), traveller's cheque encashment, foreign demand draft issuance, and international funds transfer (via Karnataka Bank and IndusInd Bank partnerships).

citizencreditbank.com
Marketing channels7 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels7 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Pricing details17 tiers
1Savings Bank Deposits
ModelSubscriptionBilling cadenceMonthly
Notes

Domestic savings: 3.00% p.a. on daily balances; NRO/NRE savings: 3.00% p.a. on daily balances (w.e.f. June 22, 2020).

citizencreditbank.com
2Term Deposits — Special Tenor Schemes
ModelOne time/ perpetual licenseBilling cadenceAnnual
Notes

RAP30 (30-day cycle): 3.75% p.a.; RAP90 (90-day cycle): 4.25% p.a.; FD365 (365-day): 6.10% p.a.; FD500 (500-day): 6.25% p.a.; FD1000 (1000-day): 6.35% p.a. All w.e.f. January 15, 2026. Additional 0.25% for Senior Citizens on domestic deposits.

citizencreditbank.com
3Standard Term Deposits (General Tenors)
ModelOne time/ perpetual licenseBilling cadenceAnnual
Notes

7–29 days: 3.00% p.a.; 30–90 days: 3.75% p.a.; 91–180 days: 5.35% p.a.; 181–270 days: 5.60% p.a.; 271–364 days: 5.60% p.a.; 1yr to <2yr: 5.85% p.a.; 2yr to <3yr: 6.00% p.a.; 3yr to 5yr: 6.10% p.a. Additional 0.25% for Senior Citizens. W.e.f. January 15, 2026.

citizencreditbank.com
4Housing Loan
ModelSubscriptionBilling cadenceMonthly
Notes

7.40% p.a. (PLR less 4.60%). CIBIL-based pricing applies. Maximum loan up to Rs. 200 lakhs, up to 90% of agreement/market/construction cost for loans up to Rs. 50 lakhs.

citizencreditbank.com
5Personal Vehicle Loan
ModelSubscriptionBilling cadenceMonthly
Notes

New vehicle: 7.50% p.a. (PLR less 4.50%); Pre-owned vehicle: 9.50% p.a. (PLR less 2.50%). CIBIL-based pricing applies. Up to 84 months repayment.

citizencreditbank.com
6Gold Loan
ModelSubscriptionBilling cadenceMonthly
Notes

8.00% p.a. (PLR less 4.00%). Maximum up to Rs. 10 lakhs; 90% of gold value. Maximum tenure up to 12 months.

citizencreditbank.com
7Education Loan
ModelSubscriptionBilling cadenceMonthly
Notes

Unsecured up to Rs. 4 lakh: 11.00% p.a. (PLR less 1.00%); Secured above Rs. 4 lakh: 9.00% p.a. (PLR less 3.00%). 0.25% concession for girl students. 1.00% moratorium concession on prompt interest servicing. Studies in India up to Rs. 20 lakhs; abroad up to Rs. 150 lakhs.

citizencreditbank.com
8Doctor Care Loan
ModelSubscriptionBilling cadenceMonthly
Notes

Up to 84 months: 9.50% p.a. (PLR less 2.50%); above 84 months to 120 months: 11.50% p.a. (PLR less 0.50%). New practitioners up to Rs. 100 lakhs; existing practitioners up to Rs. 300 lakhs. No collateral for loans up to Rs. 50 lakhs (existing doctors) or Rs. 25 lakhs (new doctors).

citizencreditbank.com
9Business Loan
ModelSubscriptionBilling cadenceMonthly
Notes

PLR 12.00% with concession up to 175 bps based on internal rating. Working capital and term loan facilities. Maximum 84 months for term loans.

citizencreditbank.com
10Loan Against Property
ModelSubscriptionBilling cadenceMonthly
Notes

9.00% p.a. (PLR less 3.00%). 60% of property value. Up to 7 years (may be extended to 10 years at bank's discretion).

citizencreditbank.com
11Travel Loan
ModelSubscriptionBilling cadenceMonthly
Notes

Unsecured: 13.00% p.a. (PLR plus 1.00%); Secured: 12.00% p.a. (PLR). Maximum Rs. 2 lakhs per individual; Rs. 10 lakhs for family unit; Rs. 25 lakhs for professionals/self-employed. Tenure 2–3 years.

citizencreditbank.com
12Superbike Loan
ModelSubscriptionBilling cadenceMonthly
Notes

Up to Rs. 1 lakh: 10.50% p.a.; above Rs. 1 lakh: 10.00% p.a.; Corporate Salary Account holders: 9.50% p.a. Tenure up to 48 months (below Rs. 1 lakh) or 60 months (above Rs. 1 lakh).

citizencreditbank.com
13MSE 100 (Micro and Small Enterprises)
ModelSubscriptionBilling cadenceMonthly
Notes

Bank's PLR with maximum reduction of 200 bps based on eligibility. Manufacturing sector up to Rs. 10 Crs; Service sector up to Rs. 5 Crs. Processing fee: 0.50% of aggregate limits capped at Rs. 1 lakh for loans up to Rs. 5 Crs.

citizencreditbank.com
14Consumer/Surety Loan
ModelSubscriptionBilling cadenceMonthly
Notes

13.00% p.a. (PLR plus 1.00%). Up to Rs. 5 lakhs maximum. 100% invoice value up to Rs. 1 lakh; 85% above Rs. 1 lakh to Rs. 2 lakhs. Tenure 3 years (4 years for staff of banking institutions).

citizencreditbank.com
15Loan Against Bank Deposits
ModelSubscriptionBilling cadenceMonthly
Notes

Senior Citizens: 1% above deposit rate; Non-Senior Citizens: 2% above deposit rate; Third-party deposits: 2% above deposit rate or PLR whichever is higher. Maximum 90% of deposit value. Up to 1 year or deposit maturity.

citizencreditbank.com
16ATM and Card Charges
ModelUnit PricingBilling cadenceMonthly
Notes

Annual ATM card fee: Rs. 100; Card issuance: Rs. 100; Card replacement within India: Rs. 150; Replacement abroad: Rs. 150 + actual courier; PIN regeneration: Rs. 100. Free transactions at CCB ATMs. NFS/RuPay ATMs: 5 free transactions/month; above 5 — financial transaction Rs. 20, non-financial Rs. 10. GST at 18% on all charges.

citizencreditbank.com
17Safe Deposit Lockers
ModelSubscriptionBilling cadenceAnnual
Notes

Small: Rs. 2,000/year + Rs. 10,000 FD; Medium: Rs. 3,000/year + Rs. 12,000 FD; Large 1: Rs. 5,000/year + Rs. 17,000 FD; Large 2: Rs. 6,000/year + Rs. 18,000 FD; Large 3: Rs. 7,000/year + Rs. 20,000 FD. Loan-with-locker combo: Rent-free small locker for 1 year on new credit facilities of Rs. 5 lakhs+. Locker operations: 10 free/month; additional Rs. 100/instance.

citizencreditbank.com
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

Citizencredit Co-operative Bank is a multi-state cooperative bank offering a complete suite of retail and small-business banking services through 46 branches and digital channels. Its core offering spans deposit products (savings accounts, current accounts, NRE, minor/junior accounts, BSBDA, salary accounts, term deposits including FD365/FD500/FD1000, RAP30/RAP90, QIRP, MIP, and RD), lending products (housing, vehicle, gold, education, travel, business, doctor care, mortgage, superbike, commercial transport, MSE, solar smart, flexi credit, reverse mortgage, and loans against deposits/shares/insurance/NSC), and transactional services (UPI, IMPS, NEFT/RTGS, RuPay debit cards, safe deposit lockers, foreign exchange with travel currency cards, BBPS bill payments, QR code acceptance, and bancassurance/mutual fund distribution via partnerships).

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 6 values shown
  • 100-year track record of continuous operations since May 1920
+5 more records
Product overview1 text field

Citizencredit Co-op Bank operates as a multi-state cooperative bank offering a comprehensive suite of banking products organized into three main categories: Deposit Products (savings accounts including regular, NRE, Minor, Junior, BSBDA variants, and Salary/Current accounts; and term deposits including Fixed Deposits FD1000/FD500/FD365, Rapid Accrual Plans RAP30/RAP90, QIRP, MIP, and Recurring Deposits), Loan Products (secured and unsecured lending including Housing, Vehicle, Gold, Education, Travel, Business, Doctor Care, Loan Against Property, Superbike, Commercial Transport, Lease Rental Discounting, Consumer, Loans Against Securities/Insurance/NSC, Reverse Mortgage, MSE 100, Solar Smart, and Flexi Credit), and Service Products (Foreign Exchange with travel currency cards, UPI, QR Code Payments, Safe Deposit Lockers, IMPS, RTGS, NEFT, ABB, RuPay Debit Cards, Internet Banking, Life and General Insurance through Bancassurance partnerships, Franking, E-Tax Payment, and Mutual Fund Distribution). The bank serves retail, SME, and NRI customers across 46 branches in Maharashtra, Goa, Daman, and Pune through a digital platform supporting UPI and IMPS payments, with insurance and investment products distributed via partner arrangements.

Product and service52 records
1Savings Bank Account
CategorySavings & Current Accounts
Description

Basic savings account offering unlimited deposits, passbook, NEFT/RTGS, SMS alerts, e-statements, RuPay ATM & Debit Card, IMPS, and limited Internet Banking. Minimum balance of Rs. 200 without cheque book or Rs. 1,000 with cheque book facility. Designed for individual retail customers.

2NRE Account
CategorySavings & Current Accounts
Description

Non-Resident External Rupee savings account for Indian citizens resident outside India. Offers tax-free interest, unlimited deposits, IMPS via mobile app, and view-only Internet Banking. Minimum balance Rs. 1,000.

3Minor Savings Account
CategorySavings & Current Accounts
Description

Savings account for minors below 18 years, operated through natural or legally appointed guardian. Includes 2 free cheque books annually and unlimited deposits.

4Junior Savings Bank Account
CategorySavings & Current Accounts
Description

Savings account for minors 10 years and above who can independently operate the account with guardian consent. Features RuPay ATM card, 5 monthly withdrawals, and daily withdrawal limit of Rs. 5,000.

5BSBDA (Basic Savings Bank Deposit Account)
CategorySavings & Current Accounts
Description

Zero balance savings account with no minimum balance requirement. Includes 1 free cheque book, unlimited deposits, RuPay ATM card with Rs. 25,000 daily withdrawal limit, NEFT/RTGS, and 5 free debit transactions monthly.

6BSBDA Small
CategorySavings & Current Accounts
Description

Simplified KYC savings account with no minimum balance. Maximum credit of Rs. 1 lakh yearly, balance cap of Rs. 0.50 lakh, and monthly cash withdrawal limit of Rs. 10,000.

7Salary Savings Account
CategorySavings & Current Accounts
Description

Zero balance account for salaried individuals up to 55 years from reputed organizations. Requires minimum 5 employees per organization. Features free ATM card with 5 free transactions at other banks' ATMs and 1 personalized cheque book.

8Current Account
CategorySavings & Current Accounts
Description

Business account for public/private limited companies, partnership firms, trusts, societies, and unincorporated associations. Offers unlimited deposits and withdrawals, free monthly statements, with monthly average balance requirement of Rs. 2,000.

9FD1000 (1000-Day Fixed Deposit)
CategoryTerm Deposits
Description

Fixed deposit with 1000-day tenure offering 6.35% p.a. interest (effective January 15, 2026). Auto-renewal at prevailing rates on maturity. Additional 0.25% concession for senior citizens.

10FD500 (500-Day Fixed Deposit)
CategoryTerm Deposits
Description

Fixed deposit with 500-day tenure offering 6.25% p.a. interest (effective January 15, 2026). Additional 0.25% concession for senior citizens.

11FD365 (365-Day Fixed Deposit)
CategoryTerm Deposits
Description

Fixed deposit with 365-day tenure offering 6.10% p.a. interest with quarterly interest frequency (effective January 15, 2026). Additional 0.25% for senior citizens. Auto-renewal available with DICGC insurance coverage.

12RAP90 (Rapid Accrual Plan - 90 day)
CategoryTerm Deposits
Description

Short-term deposit with 90-day cycle and three automatic renewals (total 360 days). Interest credited to savings account or added to principal. Minimum deposit Rs. 5,000 at 4.25% p.a. (effective January 15, 2026).

13RAP30 (Rapid Accrual Plan - 30 day)
CategoryTerm Deposits
Description

Short-term deposit with 30-day cycle and eleven automatic renewals (total 360 days). Interest credited to savings account or added to principal at 3.75% p.a. (effective January 15, 2026).

14QIRP (Quarterly Interest Re-investment Plan)
CategoryTerm Deposits
Description

Term deposit with interest compounded at quarterly rests. Minimum 6 months to maximum 60 months tenure. Minimum deposit Rs. 1,000 with rates ranging from 3.00% to 6.10% p.a. depending on tenure.

15MIP (Monthly Income Plan)
CategoryTerm Deposits
Description

Fixed deposit providing assured monthly income. Minimum 12-month tenure with monthly interest payouts.

16Recurring Deposit (RD)
CategoryTerm Deposits
Description

Regular savings deposit with monthly installments. Minimum deposit Rs. 100 with interest payable on maturity.

17Fixed Deposit (FD)
CategoryTerm Deposits
Description

Standard fixed deposit with tenure from 31 days to 1826 days (5 years). Minimum deposit Rs. 500. Covered under DICGC insurance. Interest from 3.00% to 6.10% p.a. across tenors (effective January 15, 2026).

18Housing Loan
CategoryLoans
Description

Home purchase, construction, and refinancing loan. Up to 90% of agreement/market/construction cost for loans up to Rs. 50 lakhs. Maximum Rs. 200 lakhs over 240 months. Rate: 7.40% p.a. (PLR less 4.60%). CIBIL-based pricing applies.

19Personal Vehicle Loan
CategoryLoans
Description

New and pre-owned vehicle financing. New vehicles up to 90% of on-road price (below Rs. 10L) or 85% (above Rs. 10L). Pre-owned vehicles up to 75% of valuation. Repayable in 84 EMIs. Rates: 7.50% (new), 9.50% (pre-owned). CIBIL-based pricing applies.

20Gold Loan
CategoryLoans
Description

Loan against gold ornaments pledged to the bank. Up to 90% of gold value (per bank's specified rates), maximum Rs. 10 lakhs, repayment up to 12 months. Rate: 8.00% p.a. (PLR less 4.00%).

21Education Loan
CategoryLoans
Description

Higher education financing in India (up to Rs. 20 lakhs) or abroad (up to Rs. 150 lakhs). Repayment up to 60 months (up to Rs. 4L) or 180 months (above Rs. 4L). Rates: 11.00% (unsecured), 9.00% (secured). 0.25% concession for girl students; 1.00% moratorium concession on prompt servicing.

22Travel Loan
CategoryLoans
Description

Domestic and international travel financing including airfare, visa, accommodation, meals, and sightseeing. Maximum Rs. 2 lakhs (individuals), Rs. 10 lakhs (family unit), Rs. 25 lakhs (professionals). Rates: 13.00% (unsecured), 12.00% (secured). Tenure 2-3 years.

23Business Loan
CategoryLoans
Description

Working capital and term loan for service providers, professionals, and self-employed persons. Term loan up to 75% of Performa Invoice. Maximum 84 months. Rate: 12.00% PLR with concession up to 175 bps based on rating.

24Doctor Care Loan
CategoryLoans
Description

Practice setup, equipment purchase, and clinic/hospital refurbishment loans for qualified doctors. New practitioners: up to Rs. 100 lakhs; existing practitioners: up to Rs. 300 lakhs. Combo car loan available. Rates: 9.50% (up to 84 months), 11.50% (84-120 months). Collateral-free up to Rs. 25-50 lakhs depending on practitioner status.

25Loan Against Property (LAP)
CategoryLoans
Description

Mortgage loan for medical, education, marriage, travel, business, renovation, or any reasonable purpose. Up to 60% of property value, repayment up to 10 years. Rate: 9.00% p.a. (PLR less 3.00%).

26Superbike Loan
CategoryLoans
Description

Two-wheeler loan for new superbikes. Maximum 48 months (below Rs. 1L) or 60 months (above Rs. 1L). Rates: 10.50% (up to Rs. 1L), 10.00% (above Rs. 1L), 9.50% (salary account holders).

27Commercial Transport Operators Loan
CategoryLoans
Description

Fleet expansion loans for commercial vehicle businesses. Up to 90% of chassis invoice value or 75% for body building. Repayment up to 84 months including moratorium. Rate: 10.25% p.a.

28Lease Rental Discounting
CategoryLoans
Description

Liquidity solution by encashing rental cash flows from leased properties. For PSU/government/reputed corporates/pvt hospitals/HNIs. Maximum Rs. 1,000 lakhs, repayment up to 120 months. Rate: 12.00% PLR.

29Consumer/Surety Loan
CategoryLoans
Description

Consumer goods and personal expense loans excluding gold purchase and speculation. 100% financing up to Rs. 1 lakh, 85% above Rs. 1 lakh to Rs. 2 lakhs. Maximum Rs. 5 lakhs. Repayment 3-4 years. Rate: 13.00% p.a.

30Loan Against NSC/KVP
CategoryLoans
Description

Loan against National Savings Certificates and Kisan Vikas Patras. Maximum 50% of face value, repayment up to 36 months. Rate: 11.50% p.a.

31Loan Against Shares/Mutual Funds
CategoryLoans
Description

Overdraft facility against equity shares and mutual fund units in demat form. Maximum 50% of market value (60% for IT/communications/entertainment sectors). Maximum Rs. 10 lakhs, repayment up to 12 months. Rate: 12.50% p.a.

32Loan Against Bank Deposits
CategoryLoans
Description

Short-term loan against term deposits with the bank. Maximum 90% of deposit face value, repayment up to 1 year or deposit maturity. Rate: 2% above deposit rate (1% for senior citizens).

33Loan Against Insurance Policy
CategoryLoans
Description

Loan against LIC endowment policy surrender value. Maximum 85% of surrender value. Rate: 9.00% p.a.

34Reverse Mortgage Loan (Aashraya)
CategoryLoans
Description

Senior citizen loan providing regular income against residential property. For ages 60-85 years. Maximum Rs. 100 lakhs. Monthly/quarterly/half-yearly/annual disbursements. Rate: 10.00% p.a. fixed for 5 years.

35MSE 100 (Micro and Small Enterprise Loan)
CategoryLoans
Description

Micro and Small Enterprise loan facility with term loan/cash credit/non-fund based options. Manufacturing: Rs. 10 Cr max; Service: Rs. 5 Cr max. Term loans up to 84 months. Rate: PLR up to 200 bps reduction. Processing fee: 0.50% of aggregate limits capped at Rs. 1 lakh for loans up to Rs. 5 Crs.

36Solar Smart Loan
CategoryLoans
Description

Solar power system financing for individuals, societies, and businesses. Minimum Rs. 50,000, maximum Rs. 50 lakhs. Households up to Rs. 5 lakhs. Repayment 3 years (households) or 5 years (business). Rates: 10.50% (up to Rs. 2L), 9.50% (above Rs. 2L to Rs. 50L).

37Flexi Credit Loan
CategoryLoans
Description

Flexible credit for confirmed employees with 2+ years service at banking partners. Maximum 12x net monthly income or Rs. 5 lakhs. Repayment 48 months with reducing drawing power. Rate: 10.00% floating.

38Foreign Exchange Services
CategoryTransactional Services
Description

Currency notes (USD, GBP, EUR, AUD, etc.), travel currency cards, travellers cheque encashment, foreign demand drafts, and international funds transfer through partner banks (Karnataka Bank and IndusInd Bank).

39UPI (Unified Payments Interface)
CategoryTransactional Services
Description

Instant real-time payment system through mobile phones. Direct member of NPCI UPI platform. Available 24x7, supports single-click authentication, virtual address payments, QR code, and utility bill payments.

40QR Code Payments (GetePay)
CategoryTransactional Services
Description

Merchant QR code facility through GetePay app by Futuretek Commerce Private Limited. Activation within 2 hours of document submission.

41Safe Deposit Lockers
CategoryTransactional Services
Description

Secure storage for jewellery, valuables, and documents. Available in Small, Medium, and Large sizes with rental from Rs. 2,000 to Rs. 7,000 per year plus a fixed deposit. Rent-free small locker for 1 year on new credit facilities of Rs. 5 lakhs+. Available at 19 branches.

42IMPS (Immediate Payment Service)
CategoryTransactional Services
Description

Instant 24x7 interbank fund transfer via mobile app (CCB IMPS). Supports P2P (mobile number/MMID) and P2A (account number/IFSC) transfers with real-time settlement.

43RTGS (Real Time Gross Settlement)
CategoryTransactional Services
Description

Large-value fund transfer with real-time, gross settlement. Minimum Rs. 2 lakhs with no upper ceiling. Free inward, nil outward charges.

44NEFT (National Electronic Funds Transfer)
CategoryTransactional Services
Description

Nationwide electronic funds transfer between NEFT participant banks. Same-day or next-day credit depending on settlement batch. Nil outward charges at the bank.

45ABB (Any Branch Banking)
CategoryTransactional Services
Description

Inter-branch banking services in Mumbai, Goa, Nashik, Daman, and Pune. Includes cash deposit/withdrawal, funds transfer, inter-branch cheque/payorder deposit, and RTGS/NEFT direct credit.

46RuPay ATM cum Debit Card
CategoryTransactional Services
Description

Card accepted at NFS network ATMs and RuPay merchants nationwide. Supports online transactions with OTP verification. Annual fee Rs. 100, card replacement Rs. 150.

47Travel Currency Cards (Thomas Cook)
CategoryTransactional Services
Description

Prepaid forex cards through Thomas Cook (India) Limited. Multi-currency (9 currencies: USD, GBP, EUR, AUD, CAD, SGD, CHF, AED, JPY, THB) and single currency (USD) options. Valid 5 years with reload facility.

48Life Insurance Distribution (Bancassurance)
CategoryInsurance & Investments Distribution
Description

Corporate agent (IRDAI Reg. CA0216) for Axis Max Life Insurance and HDFC Standard Life Insurance. Products include protection, pension, savings, income, and health plans distributed through all 46 branches.

49General Insurance Distribution (Bancassurance)
CategoryInsurance & Investments Distribution
Description

Corporate agent for United India Insurance Co. Ltd and Bajaj Allianz General Insurance. Products include motor, health, travel, home, and critical illness insurance.

50Franking Services
CategoryTransactional Services
Description

Stamp franking services authorized by Government of Maharashtra. Available at Hill Road (Mumbai), Camp (Pune), Thane, and Nashik branches.

51E-Tax Payment
CategoryTransactional Services
Description

Electronic payment service for direct and indirect taxes through the bank.

52Mutual Fund Distribution
CategoryInsurance & Investments Distribution
Description

AMFI-registered mutual fund distributor (ARN-120472) distributing schemes from 20 AMCs including HDFC AMC, SBI MF, ICICI Prudential, Aditya Birla Sunlife, TATA MF, AXIS MF, Nippon India MF, UTI MF, and others. Earns trail commissions ranging from 0% to 2.25% depending on fund category.

Scale indicator13 records

Each record includes

Type, Value, Description, Source

Partnership7 partners
1M/s Futuretek Commerce Private Limited
Strategic tierCoreTypeTechnology or IntegrationAnnounced on2024-03-01
Description

Agreement with Futuretek Commerce Private Limited to provide QR code facility through the 'GetePay' app and online payment solutions (Shikshapay) to schools. Customers can register for QR codes by submitting KYC documents at branches; activation completed within two hours.

citizencreditbank.com
Strategic tierMinorTypeChannel Partner/ Reseller/ DistributorAnnounced on2022-09-30
Description

Demat operations business handed over to SHCIL as of September 30, 2022, following closure of the bank's own depository services. SHCIL contact: 104, Shyam Kamal, A Wing, 1st Floor, OPP. Vile Parle Station, Vile Parle (East), Mumbai - 400 057. Customers advised to transfer or close demat accounts.

Strategic tierCoreTypeTechnology or Integration
Description

Corporate collaboration with Thomas Cook for travel currency cards (Forex Travel Currency Cards). Cards available on MasterCard and Visa platforms as prepaid foreign currency cards. Two card types: Borderless Prepaid Currency Card (multi-currency: USD, GBP, EUR, AUD, CAD, SGD, CHF, AED, JPY, THB) and One Currency Card (USD only). Cards sold at all bank branches; reload forms available for returning travelers.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Corporate agency partnership for life insurance distribution (IRDAI Certificate Registration No. CA0216). The bank acts as a corporate agent selling Axis Max Life Insurance products — a joint venture between Max Financial Services Limited and Axis Bank Limited, offering protection and long-term savings life insurance solutions. FY2024-25: Gross written premium Rs. 33,223 crores; 99.70% individual policy claims settled.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Corporate agency partnership for life insurance distribution (IRDAI Reg. No. CA0216). HDFC Life is a joint venture between Housing Development Finance Corporation Limited and Standard Life Aberdeen PLC. Products include protection, pension, savings, income, and health insurance solutions distributed through all branches.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Corporate agent partnership for general insurance distribution. United India Insurance is a government-owned insurance company. Products include motor, health, home, and other general insurance categories.

Strategic tierCoreTypeChannel Partner/ Reseller/ Distributor
Description

Corporate agent partnership for general insurance distribution (IRDAI Reg. No. CA0216). Products distributed include: Premium Personal Guard, Travel, Individual Critical Illness, Health Guard, My Home Insurance Plan, Extra Care Plus, Private Car, and Two Wheeler insurance.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Pune-headquartered multi-state cooperative bank with a multi-state license, broad retail/SME product suite, and significant Maharashtra branch network. Highly comparable on product mix and customer profile.

TypeBroad incumbent
Description

Larger multi-state cooperative bank with multi-thousand crore deposit base and broader geographic footprint; provides a benchmark for scale and operational complexity that Citizencredit aspires to, though significantly larger.

TypeDirect peer
Description

Mumbai-headquartered multi-state cooperative bank offering full retail and SME banking services, including housing, vehicle, education, and gold loans. Directly comparable on product portfolio and target customer segments.

TypeDirect peer
Description

Multi-state cooperative bank headquartered in Vasai, Maharashtra, with similar Catholic-community heritage, retail/SME focus, and western-India branch footprint. Most structurally analogous to Citizencredit — same founding-community DNA and regulatory category.

TypeDirect peer
Description

Multi-state cooperative bank headquartered in Thane, Maharashtra, with similar retail/SME focus. Already an operational partner of Citizencredit for BBPS services, indicating close competitive positioning.

TypeDirect peer
Description

Kalyan-based multi-state cooperative bank serving retail and SME customers across Maharashtra. Comparable in scale (~Rs. 4,000-5,000 crore business mix), product mix, and regulatory category.

TypeDirect peer
Description

Long-established Mumbai-based cooperative bank serving retail and SME customers. Operates in the same regulatory category, geography, and customer segments as Citizencredit; explicitly referenced in Citizencredit's board composition.

TypeDirect peer
Description

Thane-headquartered multi-state cooperative bank with retail and SME focus, similar Maharashtra-concentrated footprint and full-service product offering including digital channels.

TypeDirect peer
Description

Mumbai-based multi-state cooperative bank with urban retail and SME lending focus, comparable deposit-and-advance business model and multi-state regulatory footprint.

TypeDirect peer
Description

Largest urban cooperative bank in India by business mix, headquartered in Mumbai with a multi-state license and broad retail/SME product set. Closest 'at-scale' comparable for benchmarking Citizencredit's product breadth and pricing.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile5 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

Integration15 records

Each record includes

Title, Type, Description, Source

AI maturity
App detail

Has app

Feature5 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles14 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
Compliance8 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Citizencredit Co-op Bank

Cooperative Retail Bankingcitizencreditbank.com

Citizencredit Co-op Bank is a multi-state cooperative bank headquartered in Mumbai, serving retail individuals, SMEs, and professionals across 46 branches in Maharashtra, Goa, and Daman with deposits, 20+ loan products, and digital banking.

What Citizencredit Co-op Bank does

Citizencredit Co-operative Bank Ltd. is a Mumbai-headquartered multi-state cooperative bank serving retail individuals, SMEs, salaried employees, medical professionals, transport operators, and NRIs across Maharashtra (Mumbai, Thane, Pune, Nashik), Goa, and Daman through a network of 46 branches and 11 ATM locations. Originally registered as The Bombay Catholic Urban Co-operative Credit Society on May 6, 1920, the institution was converted into a bank in 1984, received its RBI banking licence in December 1989, and achieved Scheduled Bank status in October 1996 and Multi-State Co-operative Bank status in January 1998. As of FY 2024-25, the bank reported a Business Mix (deposits + advances) of Rs. 4,852.09 crore, Working Capital of Rs. 3,932.87 crore, and 13,373 regular members.

The bank operates a conventional cooperative banking technology stack anchored on a core banking platform with digital payment integrations — direct UPI membership (since April 2023), IMPS via the in-house CCB IMPS mobile app, RuPay debit card acceptance on the NFS network, BBPS bill payments (via Thane Janta Sahakari Bank), and QR code merchant acquiring (via Futuretek's GetePay). Internet banking is view-only; primary digital interactions remain account enquiries and IMPS transfers. The product catalogue spans eight savings/current account variants, nine term-deposit schemes (FD1000/FD500/FD365, RAP30/90, QIRP, MIP, RD), and more than 20 loan products covering housing, vehicle, gold, education, travel, business, doctor-care, mortgage, superbike, commercial transport, lease rental discounting, MSE 100, solar, reverse mortgage, and consumer credit. Supplementary revenue is generated through corporate-agency distribution of life and general insurance (Axis Max Life, HDFC Life, United India, Bajaj Allianz), AMFI-registered mutual fund distribution across 20 AMCs, foreign exchange and travel currency cards via Thomas Cook, lockers, and franking services.

The bank's revenue model is the standard cooperative-bank spread-plus-fee construct: net interest margin between deposit costs (savings 3.00%; FDs up to 6.35%) and lending yields (housing 7.40%, personal vehicle 7.50–9.50%, gold 8.00%, education 9.00–11.00%, doctor care 9.50–11.50%, business up to PLR minus 175 bps), supplemented by transaction fees, locker rentals, and trail commissions on distributed third-party financial products. Distribution is branch-led and relationship-driven across 46 locations, supplemented by digital self-serve channels and toll-free customer support. Profitability for FY 2024-25 was modest, with an ROA of 0.58% against Gross NPAs of 5.44% and Net NPAs of 0.49%, reflecting deteriorating credit quality offset by a 91.44% Provision Coverage Ratio.

Citizencredit Co-op Bank firmographics

Firmographics
Name
Citizencredit Co-op Bank
Legal name
Citizencredit Co-operative Bank Ltd.
Website
https://citizencreditbank.com
Company type
Private
Founded year
1984
Operating status
Operating
Headcount range
11–50 employees
Short description
Citizencredit Co-op Bank is a multi-state cooperative bank headquartered in Mumbai, serving retail individuals, SMEs, and professionals across 46 branches in Maharashtra, Goa, and Daman with deposits, 20+ loan products, and digital banking.
Ownership category
akta.pro rank

Citizencredit Co-op Bank industry classification

Industry
Product category
Cooperative Retail Banking
NAICS
Credit Unions (522130), Depository Credit Intermediation (5221), Consumer Lending (522291)
SIC
National Commercial Banks (6021), Personal Credit Institutions (6141)
akta.pro primary industry
Prime Unsecured Personal Loans (Installment) (FSAKAAAA)
akta.pro secondary industry
Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

Keywords

  • Cooperative banking
  • Retail banking services
  • Term deposits
  • Personal lending
  • SME banking

Where Citizencredit Co-op Bank is headquartered

Location

Headquarters

HQ city
Mumbai
HQ country
India
HQ region
Asia

Offices8 records

Markets served

Citizencredit Co-op Bank business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

  1. Interest Income on Advances: The primary revenue stream is interest income earned on the loan portfolio, which includes housing loans (7.40% p.a.), personal vehicle loans (7.50–9.50% p.a.), gold loans (8.00% p.a.), education loans (9.00–11.00% p.a.), doctor care loans (9.50–11.50% p.a.), business loans (up to PLR minus 175 bps), mortgage loans (9.00% p.a.), travel loans (12.00–13.00% p.a.), and other retail/sME credit products.
  2. Interest on Deposits (Cost of Funds): Interest paid to depositors on savings accounts (3.00% p.a.) and term deposits (3.00%–6.35% p.a. across various tenors including RAP30 at 3.75%, RAP90 at 4.25%, FD365 at 6.10%, FD500 at 6.25%, FD1000 at 6.35%), generating net interest margin between lending and deposit rates.
  3. Fee and Commission Income: Fee income from account maintenance charges, cheque book charges (Rs. 2/- per leaf), ATM card issuance and replacement fees, locker rentals, NEFT/RTGS charges (mostly nil), processing fees on loans, service charges on advances, and miscellaneous banking fees.
  4. Bancassurance and Insurance Distribution: The bank acts as a corporate agent (IRDAI Reg. No. CA0216) for life insurance products (Axis Max Life Insurance, HDFC Standard Life Insurance) and general insurance products (United India Insurance Co. Ltd., Bajaj Allianz General Insurance), earning trail commission on mutual fund and insurance products sold to customers.
  5. Mutual Fund Distribution: The bank is empanelled as a mutual fund distributor (AMFI Registration No. ARN-120472) since May 2017, distributing schemes from 20 AMCs including HDFC AMC, SBI MF, ICICI Prudential, Aditya Birla Sunlife, TATA MF, AXIS MF, Nippon India MF, UTI MF, and others, earning trail commissions ranging from 0% to 2.25% depending on the fund category.
  6. Foreign Exchange Services: Revenue from foreign exchange services including currency note purchase/sale, travel currency card issuance and reloads (via Thomas Cook partnership), traveller's cheque encashment, foreign demand draft issuance, and international funds transfer (via Karnataka Bank and IndusInd Bank partnerships).

Pricing tiers

ModelBillingPrice
SubscriptionMonthlySavings Bank Deposits
One time/ perpetual licenseAnnualTerm Deposits — Special Tenor Schemes
One time/ perpetual licenseAnnualStandard Term Deposits (General Tenors)
SubscriptionMonthlyHousing Loan
SubscriptionMonthlyPersonal Vehicle Loan
SubscriptionMonthlyGold Loan
SubscriptionMonthlyEducation Loan
SubscriptionMonthlyDoctor Care Loan
SubscriptionMonthlyBusiness Loan
SubscriptionMonthlyLoan Against Property
SubscriptionMonthlyTravel Loan
SubscriptionMonthlySuperbike Loan
SubscriptionMonthlyMSE 100 (Micro and Small Enterprises)
SubscriptionMonthlyConsumer/Surety Loan
SubscriptionMonthlyLoan Against Bank Deposits
Unit PricingMonthlyATM and Card Charges
SubscriptionAnnualSafe Deposit Lockers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Citizencredit Co-op Bank product offering

Product offering

Core offering

Citizencredit Co-operative Bank is a multi-state cooperative bank offering a complete suite of retail and small-business banking services through 46 branches and digital channels. Its core offering spans deposit products (savings accounts, current accounts, NRE, minor/junior accounts, BSBDA, salary accounts, term deposits including FD365/FD500/FD1000, RAP30/RAP90, QIRP, MIP, and RD), lending products (housing, vehicle, gold, education, travel, business, doctor care, mortgage, superbike, commercial transport, MSE, solar smart, flexi credit, reverse mortgage, and loans against deposits/shares/insurance/NSC), and transactional services (UPI, IMPS, NEFT/RTGS, RuPay debit cards, safe deposit lockers, foreign exchange with travel currency cards, BBPS bill payments, QR code acceptance, and bancassurance/mutual fund distribution via partnerships).

Product overview

Citizencredit Co-op Bank operates as a multi-state cooperative bank offering a comprehensive suite of banking products organized into three main categories: Deposit Products (savings accounts including regular, NRE, Minor, Junior, BSBDA variants, and Salary/Current accounts; and term deposits including Fixed Deposits FD1000/FD500/FD365, Rapid Accrual Plans RAP30/RAP90, QIRP, MIP, and Recurring Deposits), Loan Products (secured and unsecured lending including Housing, Vehicle, Gold, Education, Travel, Business, Doctor Care, Loan Against Property, Superbike, Commercial Transport, Lease Rental Discounting, Consumer, Loans Against Securities/Insurance/NSC, Reverse Mortgage, MSE 100, Solar Smart, and Flexi Credit), and Service Products (Foreign Exchange with travel currency cards, UPI, QR Code Payments, Safe Deposit Lockers, IMPS, RTGS, NEFT, ABB, RuPay Debit Cards, Internet Banking, Life and General Insurance through Bancassurance partnerships, Franking, E-Tax Payment, and Mutual Fund Distribution). The bank serves retail, SME, and NRI customers across 46 branches in Maharashtra, Goa, Daman, and Pune through a digital platform supporting UPI and IMPS payments, with insurance and investment products distributed via partner arrangements.

Differentiator

Problem solved

Functional benefit

Products and services

  • Savings Bank Account Basic savings account offering unlimited deposits, passbook, NEFT/RTGS, SMS alerts, e-statements, RuPay ATM & Debit Card, IMPS, and limited Internet Banking. Minimum balance of Rs. 200 without cheque book or Rs. 1,000 with cheque book facility. Designed for individual retail customers.
  • NRE Account Non-Resident External Rupee savings account for Indian citizens resident outside India. Offers tax-free interest, unlimited deposits, IMPS via mobile app, and view-only Internet Banking. Minimum balance Rs. 1,000.
  • Minor Savings Account Savings account for minors below 18 years, operated through natural or legally appointed guardian. Includes 2 free cheque books annually and unlimited deposits.
  • Junior Savings Bank Account Savings account for minors 10 years and above who can independently operate the account with guardian consent. Features RuPay ATM card, 5 monthly withdrawals, and daily withdrawal limit of Rs. 5,000.
  • BSBDA (Basic Savings Bank Deposit Account) Zero balance savings account with no minimum balance requirement. Includes 1 free cheque book, unlimited deposits, RuPay ATM card with Rs. 25,000 daily withdrawal limit, NEFT/RTGS, and 5 free debit transactions monthly.
  • BSBDA Small Simplified KYC savings account with no minimum balance. Maximum credit of Rs. 1 lakh yearly, balance cap of Rs. 0.50 lakh, and monthly cash withdrawal limit of Rs. 10,000.
  • Salary Savings Account Zero balance account for salaried individuals up to 55 years from reputed organizations. Requires minimum 5 employees per organization. Features free ATM card with 5 free transactions at other banks' ATMs and 1 personalized cheque book.
  • Current Account Business account for public/private limited companies, partnership firms, trusts, societies, and unincorporated associations. Offers unlimited deposits and withdrawals, free monthly statements, with monthly average balance requirement of Rs. 2,000.
  • FD1000 (1000-Day Fixed Deposit) Fixed deposit with 1000-day tenure offering 6.35% p.a. interest (effective January 15, 2026). Auto-renewal at prevailing rates on maturity. Additional 0.25% concession for senior citizens.
  • FD500 (500-Day Fixed Deposit) Fixed deposit with 500-day tenure offering 6.25% p.a. interest (effective January 15, 2026). Additional 0.25% concession for senior citizens.
  • FD365 (365-Day Fixed Deposit) Fixed deposit with 365-day tenure offering 6.10% p.a. interest with quarterly interest frequency (effective January 15, 2026). Additional 0.25% for senior citizens. Auto-renewal available with DICGC insurance coverage.
  • RAP90 (Rapid Accrual Plan - 90 day) Short-term deposit with 90-day cycle and three automatic renewals (total 360 days). Interest credited to savings account or added to principal. Minimum deposit Rs. 5,000 at 4.25% p.a. (effective January 15, 2026).
  • RAP30 (Rapid Accrual Plan - 30 day) Short-term deposit with 30-day cycle and eleven automatic renewals (total 360 days). Interest credited to savings account or added to principal at 3.75% p.a. (effective January 15, 2026).
  • QIRP (Quarterly Interest Re-investment Plan) Term deposit with interest compounded at quarterly rests. Minimum 6 months to maximum 60 months tenure. Minimum deposit Rs. 1,000 with rates ranging from 3.00% to 6.10% p.a. depending on tenure.
  • MIP (Monthly Income Plan) Fixed deposit providing assured monthly income. Minimum 12-month tenure with monthly interest payouts.
  • Recurring Deposit (RD) Regular savings deposit with monthly installments. Minimum deposit Rs. 100 with interest payable on maturity.
  • Fixed Deposit (FD) Standard fixed deposit with tenure from 31 days to 1826 days (5 years). Minimum deposit Rs. 500. Covered under DICGC insurance. Interest from 3.00% to 6.10% p.a. across tenors (effective January 15, 2026).
  • Housing Loan Home purchase, construction, and refinancing loan. Up to 90% of agreement/market/construction cost for loans up to Rs. 50 lakhs. Maximum Rs. 200 lakhs over 240 months. Rate: 7.40% p.a. (PLR less 4.60%). CIBIL-based pricing applies.
  • Personal Vehicle Loan New and pre-owned vehicle financing. New vehicles up to 90% of on-road price (below Rs. 10L) or 85% (above Rs. 10L). Pre-owned vehicles up to 75% of valuation. Repayable in 84 EMIs. Rates: 7.50% (new), 9.50% (pre-owned). CIBIL-based pricing applies.
  • Gold Loan Loan against gold ornaments pledged to the bank. Up to 90% of gold value (per bank's specified rates), maximum Rs. 10 lakhs, repayment up to 12 months. Rate: 8.00% p.a. (PLR less 4.00%).
  • Education Loan Higher education financing in India (up to Rs. 20 lakhs) or abroad (up to Rs. 150 lakhs). Repayment up to 60 months (up to Rs. 4L) or 180 months (above Rs. 4L). Rates: 11.00% (unsecured), 9.00% (secured). 0.25% concession for girl students; 1.00% moratorium concession on prompt servicing.
  • Travel Loan Domestic and international travel financing including airfare, visa, accommodation, meals, and sightseeing. Maximum Rs. 2 lakhs (individuals), Rs. 10 lakhs (family unit), Rs. 25 lakhs (professionals). Rates: 13.00% (unsecured), 12.00% (secured). Tenure 2-3 years.
  • Business Loan Working capital and term loan for service providers, professionals, and self-employed persons. Term loan up to 75% of Performa Invoice. Maximum 84 months. Rate: 12.00% PLR with concession up to 175 bps based on rating.
  • Doctor Care Loan Practice setup, equipment purchase, and clinic/hospital refurbishment loans for qualified doctors. New practitioners: up to Rs. 100 lakhs; existing practitioners: up to Rs. 300 lakhs. Combo car loan available. Rates: 9.50% (up to 84 months), 11.50% (84-120 months). Collateral-free up to Rs. 25-50 lakhs depending on practitioner status.
  • Loan Against Property (LAP) Mortgage loan for medical, education, marriage, travel, business, renovation, or any reasonable purpose. Up to 60% of property value, repayment up to 10 years. Rate: 9.00% p.a. (PLR less 3.00%).
  • Superbike Loan Two-wheeler loan for new superbikes. Maximum 48 months (below Rs. 1L) or 60 months (above Rs. 1L). Rates: 10.50% (up to Rs. 1L), 10.00% (above Rs. 1L), 9.50% (salary account holders).
  • Commercial Transport Operators Loan Fleet expansion loans for commercial vehicle businesses. Up to 90% of chassis invoice value or 75% for body building. Repayment up to 84 months including moratorium. Rate: 10.25% p.a.
  • Lease Rental Discounting Liquidity solution by encashing rental cash flows from leased properties. For PSU/government/reputed corporates/pvt hospitals/HNIs. Maximum Rs. 1,000 lakhs, repayment up to 120 months. Rate: 12.00% PLR.
  • Consumer/Surety Loan Consumer goods and personal expense loans excluding gold purchase and speculation. 100% financing up to Rs. 1 lakh, 85% above Rs. 1 lakh to Rs. 2 lakhs. Maximum Rs. 5 lakhs. Repayment 3-4 years. Rate: 13.00% p.a.
  • Loan Against NSC/KVP Loan against National Savings Certificates and Kisan Vikas Patras. Maximum 50% of face value, repayment up to 36 months. Rate: 11.50% p.a.
  • Loan Against Shares/Mutual Funds Overdraft facility against equity shares and mutual fund units in demat form. Maximum 50% of market value (60% for IT/communications/entertainment sectors). Maximum Rs. 10 lakhs, repayment up to 12 months. Rate: 12.50% p.a.
  • Loan Against Bank Deposits Short-term loan against term deposits with the bank. Maximum 90% of deposit face value, repayment up to 1 year or deposit maturity. Rate: 2% above deposit rate (1% for senior citizens).
  • Loan Against Insurance Policy Loan against LIC endowment policy surrender value. Maximum 85% of surrender value. Rate: 9.00% p.a.
  • Reverse Mortgage Loan (Aashraya) Senior citizen loan providing regular income against residential property. For ages 60-85 years. Maximum Rs. 100 lakhs. Monthly/quarterly/half-yearly/annual disbursements. Rate: 10.00% p.a. fixed for 5 years.
  • MSE 100 (Micro and Small Enterprise Loan) Micro and Small Enterprise loan facility with term loan/cash credit/non-fund based options. Manufacturing: Rs. 10 Cr max; Service: Rs. 5 Cr max. Term loans up to 84 months. Rate: PLR up to 200 bps reduction. Processing fee: 0.50% of aggregate limits capped at Rs. 1 lakh for loans up to Rs. 5 Crs.
  • Solar Smart Loan Solar power system financing for individuals, societies, and businesses. Minimum Rs. 50,000, maximum Rs. 50 lakhs. Households up to Rs. 5 lakhs. Repayment 3 years (households) or 5 years (business). Rates: 10.50% (up to Rs. 2L), 9.50% (above Rs. 2L to Rs. 50L).
  • Flexi Credit Loan Flexible credit for confirmed employees with 2+ years service at banking partners. Maximum 12x net monthly income or Rs. 5 lakhs. Repayment 48 months with reducing drawing power. Rate: 10.00% floating.
  • Foreign Exchange Services Currency notes (USD, GBP, EUR, AUD, etc.), travel currency cards, travellers cheque encashment, foreign demand drafts, and international funds transfer through partner banks (Karnataka Bank and IndusInd Bank).
  • UPI (Unified Payments Interface) Instant real-time payment system through mobile phones. Direct member of NPCI UPI platform. Available 24x7, supports single-click authentication, virtual address payments, QR code, and utility bill payments.
  • QR Code Payments (GetePay) Merchant QR code facility through GetePay app by Futuretek Commerce Private Limited. Activation within 2 hours of document submission.
  • Safe Deposit Lockers Secure storage for jewellery, valuables, and documents. Available in Small, Medium, and Large sizes with rental from Rs. 2,000 to Rs. 7,000 per year plus a fixed deposit. Rent-free small locker for 1 year on new credit facilities of Rs. 5 lakhs+. Available at 19 branches.
  • IMPS (Immediate Payment Service) Instant 24x7 interbank fund transfer via mobile app (CCB IMPS). Supports P2P (mobile number/MMID) and P2A (account number/IFSC) transfers with real-time settlement.
  • RTGS (Real Time Gross Settlement) Large-value fund transfer with real-time, gross settlement. Minimum Rs. 2 lakhs with no upper ceiling. Free inward, nil outward charges.
  • NEFT (National Electronic Funds Transfer) Nationwide electronic funds transfer between NEFT participant banks. Same-day or next-day credit depending on settlement batch. Nil outward charges at the bank.
  • ABB (Any Branch Banking) Inter-branch banking services in Mumbai, Goa, Nashik, Daman, and Pune. Includes cash deposit/withdrawal, funds transfer, inter-branch cheque/payorder deposit, and RTGS/NEFT direct credit.
  • RuPay ATM cum Debit Card Card accepted at NFS network ATMs and RuPay merchants nationwide. Supports online transactions with OTP verification. Annual fee Rs. 100, card replacement Rs. 150.
  • Travel Currency Cards (Thomas Cook) Prepaid forex cards through Thomas Cook (India) Limited. Multi-currency (9 currencies: USD, GBP, EUR, AUD, CAD, SGD, CHF, AED, JPY, THB) and single currency (USD) options. Valid 5 years with reload facility.
  • Life Insurance Distribution (Bancassurance) Corporate agent (IRDAI Reg. CA0216) for Axis Max Life Insurance and HDFC Standard Life Insurance. Products include protection, pension, savings, income, and health plans distributed through all 46 branches.
  • General Insurance Distribution (Bancassurance) Corporate agent for United India Insurance Co. Ltd and Bajaj Allianz General Insurance. Products include motor, health, travel, home, and critical illness insurance.
  • Franking Services Stamp franking services authorized by Government of Maharashtra. Available at Hill Road (Mumbai), Camp (Pune), Thane, and Nashik branches.
  • E-Tax Payment Electronic payment service for direct and indirect taxes through the bank.
  • Mutual Fund Distribution AMFI-registered mutual fund distributor (ARN-120472) distributing schemes from 20 AMCs including HDFC AMC, SBI MF, ICICI Prudential, Aditya Birla Sunlife, TATA MF, AXIS MF, Nippon India MF, UTI MF, and others. Earns trail commissions ranging from 0% to 2.25% depending on fund category.

Quantifiable outcome

  • 100-year track record of continuous operations since May 1920
  • +5 more outcomes

Companies that use Citizencredit Co-op Bank

Customer profile

Segments5 records

Ideal customer profiles5 records

Citizencredit Co-op Bank technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration15 records

Feature5 records

Citizencredit Co-op Bank partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered core and minor.

  • M/s Futuretek Commerce Private LimitedcoreTechnology or Integration · 1 March 2024Agreement with Futuretek Commerce Private Limited to provide QR code facility through the 'GetePay' app and online payment solutions (Shikshapay) to schools. Customers can register for QR codes by submitting KYC documents at branches; activation completed within two hours.
  • Stock Holding Corporation of India Limited (SHCIL)minorChannel Partner/ Reseller/ Distributor · 30 September 2022Demat operations business handed over to SHCIL as of September 30, 2022, following closure of the bank's own depository services. SHCIL contact: 104, Shyam Kamal, A Wing, 1st Floor, OPP. Vile Parle Station, Vile Parle (East), Mumbai - 400 057. Customers advised to transfer or close demat accounts.
  • Thomas Cook (India) LimitedcoreTechnology or IntegrationCorporate collaboration with Thomas Cook for travel currency cards (Forex Travel Currency Cards). Cards available on MasterCard and Visa platforms as prepaid foreign currency cards. Two card types: Borderless Prepaid Currency Card (multi-currency: USD, GBP, EUR, AUD, CAD, SGD, CHF, AED, JPY, THB) and One Currency Card (USD only). Cards sold at all bank branches; reload forms available for returning travelers.
  • Axis Max Life Insurance LimitedcoreChannel Partner/ Reseller/ DistributorCorporate agency partnership for life insurance distribution (IRDAI Certificate Registration No. CA0216). The bank acts as a corporate agent selling Axis Max Life Insurance products — a joint venture between Max Financial Services Limited and Axis Bank Limited, offering protection and long-term savings life insurance solutions. FY2024-25: Gross written premium Rs. 33,223 crores; 99.70% individual policy claims settled.
  • HDFC Standard Life Insurance Company LimitedcoreChannel Partner/ Reseller/ DistributorCorporate agency partnership for life insurance distribution (IRDAI Reg. No. CA0216). HDFC Life is a joint venture between Housing Development Finance Corporation Limited and Standard Life Aberdeen PLC. Products include protection, pension, savings, income, and health insurance solutions distributed through all branches.
  • United India Insurance Co. Ltd.coreChannel Partner/ Reseller/ DistributorCorporate agent partnership for general insurance distribution. United India Insurance is a government-owned insurance company. Products include motor, health, home, and other general insurance categories.
  • Bajaj Allianz General Insurance Co. Ltd.coreChannel Partner/ Reseller/ DistributorCorporate agent partnership for general insurance distribution (IRDAI Reg. No. CA0216). Products distributed include: Premium Personal Guard, Travel, Individual Critical Illness, Health Guard, My Home Insurance Plan, Extra Care Plus, Private Car, and Two Wheeler insurance.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Citizencredit Co-op Bank competitors and assessment

Company assessment

Direct peers

  • Cosmos Co-operative Bank: Pune-headquartered multi-state cooperative bank with a multi-state license, broad retail/SME product suite, and significant Maharashtra branch network. Highly comparable on product mix and customer profile.
  • NKGSB Co-operative Bank: Mumbai-headquartered multi-state cooperative bank offering full retail and SME banking services, including housing, vehicle, education, and gold loans. Directly comparable on product portfolio and target customer segments.
  • Bassein Catholic Co-operative Bank: Multi-state cooperative bank headquartered in Vasai, Maharashtra, with similar Catholic-community heritage, retail/SME focus, and western-India branch footprint. Most structurally analogous to Citizencredit — same founding-community DNA and regulatory category.
  • Thane Janta Sahakari Bank: Multi-state cooperative bank headquartered in Thane, Maharashtra, with similar retail/SME focus. Already an operational partner of Citizencredit for BBPS services, indicating close competitive positioning.
  • Kalyan Janata Sahakari Bank: Kalyan-based multi-state cooperative bank serving retail and SME customers across Maharashtra. Comparable in scale (~Rs. 4,000-5,000 crore business mix), product mix, and regulatory category.
  • Bombay Mercantile Co-operative Bank: Long-established Mumbai-based cooperative bank serving retail and SME customers. Operates in the same regulatory category, geography, and customer segments as Citizencredit; explicitly referenced in Citizencredit's board composition.
  • TJSB Sahakari Bank: Thane-headquartered multi-state cooperative bank with retail and SME focus, similar Maharashtra-concentrated footprint and full-service product offering including digital channels.
  • Abhyudaya Co-operative Bank: Mumbai-based multi-state cooperative bank with urban retail and SME lending focus, comparable deposit-and-advance business model and multi-state regulatory footprint.
  • Saraswat Co-operative Bank: Largest urban cooperative bank in India by business mix, headquartered in Mumbai with a multi-state license and broad retail/SME product set. Closest 'at-scale' comparable for benchmarking Citizencredit's product breadth and pricing.

Broad incumbents

  • Punjab & Maharashtra Co-operative Bank: Larger multi-state cooperative bank with multi-thousand crore deposit base and broader geographic footprint; provides a benchmark for scale and operational complexity that Citizencredit aspires to, though significantly larger.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Citizencredit Co-op Bank social profiles

Digital presence

Citizencredit Co-op Bank compliance and trust

Trust signal

Compliance8 records

Citizencredit Co-op Bank financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Citizencredit Co-op Bank leadership team

Management profile

Number of profiles

Profiles14 records

Citizencredit Co-op Bank funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Citizencredit Co-op Bank M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citizencredit Co-op Bank

What does Citizencredit Co-op Bank do?

Citizencredit Co-operative Bank is a multi-state cooperative bank offering a complete suite of retail and small-business banking services through 46 branches and digital channels. Its core offering spans deposit products (savings accounts, current accounts, NRE, minor/junior accounts, BSBDA, salary accounts, term deposits including FD365/FD500/FD1000, RAP30/RAP90, QIRP, MIP, and RD), lending products (housing, vehicle, gold, education, travel, business, doctor care, mortgage, superbike, commercial transport, MSE, solar smart, flexi credit, reverse mortgage, and loans against deposits/shares/insurance/NSC), and transactional services (UPI, IMPS, NEFT/RTGS, RuPay debit cards, safe deposit lockers, foreign exchange with travel currency cards, BBPS bill payments, QR code acceptance, and bancassurance/mutual fund distribution via partnerships).

Is Citizencredit Co-op Bank a public or private company?

Citizencredit Co-op Bank is a private company. It is classified as unknown and is currently operating.

When was Citizencredit Co-op Bank founded?

Citizencredit Co-op Bank was founded in 1984. It employs 11 to 50 people.

Where is Citizencredit Co-op Bank based?

Citizencredit Co-op Bank is headquartered in Mumbai, India, in the Asia region.

How does Citizencredit Co-op Bank make money?

Six revenue lines are on record. Interest Income on Advances are the primary driver. The others are interest on Deposits (Cost of Funds), fee and Commission Income, bancassurance and Insurance Distribution, mutual Fund Distribution and foreign Exchange Services.

Who are Citizencredit Co-op Bank's main competitors?

Direct peers on record are Cosmos Co-operative Bank, NKGSB Co-operative Bank, Bassein Catholic Co-operative Bank, Thane Janta Sahakari Bank, Kalyan Janata Sahakari Bank, Bombay Mercantile Co-operative Bank, TJSB Sahakari Bank, Abhyudaya Co-operative Bank and Saraswat Co-operative Bank. Punjab & Maharashtra Co-operative Bank is listed as a broad incumbent.

Does Citizencredit Co-op Bank have an API?

No public API is recorded for Citizencredit Co-op Bank.

What industry is Citizencredit Co-op Bank in?

Citizencredit Co-op Bank's product category is Cooperative Retail Banking. Its primary akta.pro industry code is FSAKAAAA, Prime Unsecured Personal Loans (Installment), with a secondary code of FSAMAIAG, Multi-Currency Accounts, Wallets & IBAN Services. Its NAICS code is 522130 and its SIC code is 6021.

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