Eastern Propane & Oil

What Eastern Propane & Oil does

Eastern Propane & Oil (legal entity Eastern Propane Gas, Inc.) is a fourth-generation, family-owned full-service energy distributor founded in 1932 in Danvers, Massachusetts and headquartered in Rochester, New Hampshire. The company delivers propane and heating oil to more than 100,000 residential and commercial customers across five New England states (New Hampshire, Maine, Massachusetts, Vermont, and Rhode Island) through 18 office locations, a fleet of 125+ delivery drivers, and a 3+ million-gallon combined fuel storage footprint, ranking as the 15th largest propane retailer in the United States. Its core service stack includes automatic delivery driven by a usage- and weather-based forecasting system, wireless tank monitoring for proactive refills, a 24/7 live-operator emergency response, Service Protection Plans (Advantage Plus, Advantage, Tanksure), appliance sales and professional installation (furnaces, boilers, water heaters, fireplaces, generators), and an autogas fueling practice serving school bus fleets, municipalities, and commercial landscapers with on-site station design and build.

The business model is predominantly subscription/recurring — automatic delivery enrollments, annual service plans, and budget payment options drive recurring volume — supplemented by usage-based autogas fuel sales and one-time equipment installation revenue. Go-to-market relies on an enterprise-style field sales motion staffed by 17 dedicated Energy Consultants providing free on-site evaluations, a direct company-owned delivery fleet, a customer portal for self-service account management, a Refer-A-Friend program, and a network of industry-association and chamber partnerships. The company has expanded regionally through tuck-in acquisitions of local propane brands (Waltz & Sons Propane, J.P. Carroll Fuel Co., Blue Flame Gas) operating under retained trade names, and recently diversified into adjacent fuel retail with a 24/7 automated diesel station in Wolfeboro, NH. The operating profile is mature and stable — long-tenured regional managers (some with 30+ years), deep residential retention (one cited customer since 1977), and 2026 rebate programs in Maine and New Hampshire aimed at high-efficiency equipment upgrades — with no external institutional capital, no public listing, and no disclosed revenue figure.

Name

Eastern Propane & Oil

Legal name

Eastern Propane Gas, Inc.

Website

https://eastern.com

Company type

Private

Founded year

1932

Operating status

Operating

Headcount range

251–500 employees

Short description

Eastern Propane & Oil is a fourth-generation, family-owned propane and heating oil distributor serving 100,000+ residential and commercial customers across five New England states, with 18 offices, 430+ employees, and the 15th-largest U.S. propane retail position.

Ownership category

akta.pro rank

Product category

Propane and Heating Oil Distribution

NAICS

Fuel Dealers (457210), Fuel Dealers (45721)

SIC

Wholesale-Petroleum Bulk Stations & Terminals (5171)

akta.pro primary industry

Commercial & Fleet Fueling (Cardlock, On-Site Tanks, Bulk Delivery) (EUALAIAD)

akta.pro secondary industry

Propane (LP) Gas Line Installation & Conversion (HSAOAKAJ)

Keywords

• Propane delivery services
• Heating oil distribution
• Autogas fleet fueling
• Automatic fuel delivery
• Energy equipment installation

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices18 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Propane Delivery: Recurring delivery of propane to residential and commercial customers with automatic delivery and on-demand scheduling options. Revenue generated from fuel sales volume and delivery services.
2. Heating Oil Delivery: Delivery of heating oil to residential and commercial customers. Includes ultra-low sulfur heating oil options with automatic delivery services.
3. Service and Maintenance: Service protection plans covering preventive maintenance, emergency repairs, parts and labor for heating systems, water heaters, and propane appliances.
4. Autogas Fleet Fueling: Propane autogas fuel delivery and on-site fueling station services for school bus fleets, municipalities, landscapers, and commercial vehicle fleets.
5. Equipment Sales and Installation: Sale and professional installation of propane appliances including furnaces, water heaters, fireplaces, generators, and propane tanks for builders and homeowners.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Eastern Propane & Oil distributes propane and heating oil to residential, commercial, builder/contractor, and autogas fleet customers across five New England states, operating from approximately 18 office locations with 125+ delivery drivers. The company sells and installs propane appliances and heating equipment, provides Service Protection Plans (Advantage Plus, Advantage, and Tanksure) for ongoing maintenance, supports autogas fleet conversions and on-site fueling, and operates a 24/7 diesel refueling station in Wolfeboro, NH. Revenue is generated from fuel volume sales, service protection subscriptions, equipment installation, and autogas fleet supply contracts.

Product overview

Eastern Propane & Oil is a full-service energy company offering propane and heating oil delivery and service across New England. The core product portfolio includes propane delivery, oil delivery, automatic delivery service with forecasting technology, tank monitoring, service protection plans (Advantage Plus, Advantage, Tanksure), appliance sales and installation, autogas fleet services, and a 24/7 diesel station. These offerings are supported by online account management, billing services, and customer assistance programs, creating a comprehensive energy service solution for residential, commercial, and fleet customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Propane Delivery & Service Automatic and on-demand propane fuel delivery to residential homes, businesses, and autogas fleets across five New England states, supported by tank monitoring and 24/7 emergency response.
• Heating Oil Delivery & Service Automatic and on-demand heating oil delivery for residential and commercial customers, with same-day emergency response available across the New England service area.
• Autogas Fleet Fueling Custom on-site autogas fueling station installation and ongoing propane fuel supply for fleets converting to or running autogas vehicles, eligible for state rebate programs such as the New Hampshire Clean Energy Propane Autogas Rebate Program.
• Propane Equipment Sales & Installation Sale and certified installation of propane heating appliances, water heaters, generators, and gas fireplaces for residential and commercial customers, including gas line installation.
• Service Protection Plans (Advantage Plus, Advantage, Tanksure) Tiered annual service plan subscriptions covering propane tanks, underground lines, regulators, and propane appliances, providing repair and replacement coverage for enrolled customers.
• Diesel Refueling Station (Wolfeboro, NH) 24/7 retail diesel refueling station operated in Wolfeboro, New Hampshire for the local community and regional drivers.
• Propane Training Facility Dedicated energy training facility offering hands-on training programs for builder crews and industry professionals on propane systems and equipment.

Quantifiable outcome

• 40% of company fleet powered by propane autogas reducing emissions and operating costs
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered minor and core.

• Veterans Count (Easterseals NH)minorGTM or Marketing PartnerPartnership supporting local Hometown Heroes through fuel discounts and charitable contributions. Eastern contributes penny-per-gallon of propane delivered through branded delivery trucks to support veterans services.
• Disabled American Veterans Department of MAminorGTM or Marketing PartnerPartnership supporting disabled American veterans through donations from propane deliveries via branded delivery trucks.
• National Propane Gas Association (NPGA)coreStrategic or Co-development PartnerIndustry association membership providing access to industry standards, advocacy, research, and best practices for propane industry operations.
• Propane Gas Association of New England (PGANE)coreStrategic or Co-development PartnerRegional industry association for propane gas in New England, providing advocacy, education, and networking opportunities specific to the northeastern US market.
• Propane Education and Research Council (PERC)coreStrategic or Co-development PartnerIndustry organization providing Propane Construction Incentive Program allowing builders and remodelers to earn up to $1,000 per qualifying home installation with additional $500 regional bonus.
• Zoo Health Club of New HampshireminorGTM or Marketing PartnerCustomer perk partnership offering Eastern customers exclusive access to Zoo Health Club memberships with $0 enrollment fee, $5 first month, and $39.95/month thereafter (code ZOOEPCD). Locations in Epping, Manchester, Nashua, Hooksett, Derry, and Concord.
• BankNH PavilionminorGTM or Marketing PartnerExclusive ticket pre-sale partnership for Eastern Concert Series at BankNH Pavilion in Gilford, NH. Premium tickets held for Eastern customers 24 hours before public on-sale for 30 days per show.
• Home Builders & Remodelers Association of NHcoreChannel Partner/ Reseller/ DistributorIndustry association membership providing builder network access and partnership for propane new construction opportunities.
• Home Builders & Remodelers Association of MainecoreChannel Partner/ Reseller/ DistributorIndustry association membership providing builder network access and partnership for propane new construction opportunities in Maine.
• Castle in the CloudsminorGTM or Marketing PartnerCustomer discount partnership offering $18 group tour rate (code EASTERN25) for Castle in the Clouds visits from late May through late October.
• New Hampshire Boat MuseumminorGTM or Marketing PartnerCustomer perk partnership offering BOGO admission tickets (code EASTERN26) valid late May through Columbus Day.
• Great Waters Summer ConcertsminorGTM or Marketing PartnerPartnership supporting The Cloud Club pre-concert experience at Great Waters Summer Concerts in the Lakes Region of NH.
• Local Chamber of Commerce PartnershipsminorChannel Partner/ Reseller/ DistributorPartnerships with multiple local chambers including Upper Valley Business Council, Derry Chamber, Lakes Region Chamber, Barrington Chamber, Rochester Chamber, and others for local business networking and referrals.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Suburban Propane Partners: Suburban Propane is one of the largest U.S. propane distributors (NYSE: SPH) with nationwide retail and commercial accounts, offering tank installation, automatic delivery, and service plans that overlap with Eastern's residential delivery proposition but at materially larger scale.
• AmeriGas Propane: AmeriGas is the largest U.S. propane retailer (serving ~2 million customers across all 50 states) and a U.S.子公司 of UGI Corporation - it competes with Eastern in the New England residential/commercial segment but also offers the full national scale Eastern lacks.
• Ferrellgas Partners: Ferrellgas is a publicly traded propane distributor (NYSE: FGP) with national residential, commercial, and autogas operations including tank monitoring, paralleling Eastern's product portfolio but with broader geographic reach.

Others

• Clean Energy Fuels: Clean Energy Fuels is a leading provider of compressed and liquefied natural gas for fleet vehicles - it overlaps with Eastern's autogas fleet business only at the periphery (CNG/LNG vs. propane autogas) but represents the broader alternative-fuels competitive set for fleet conversions.
• NICOR Gas: NICOR Gas is a regulated natural gas utility serving Illinois with residential heating delivery - a structural alternative to propane/oil for home heating in its footprint and a relevant comparable for utility-style last-mile fuel delivery economics, though it operates as a regulated monopoly rather than a competitive retailer.

Direct peers

• Paraco Gas: Paraco Gas is a regional propane retailer serving the Northeast U.S. including New York, New Jersey, Connecticut, Massachusetts, and Vermont with residential, commercial, and autogas fuel delivery - highly comparable to Eastern's multi-state New England bulk delivery model.
• Dead River Company: Dead River Company is a Maine-based, family-owned provider of propane, heating oil, and HVAC services across Northern New England - directly comparable to Eastern in geography, product mix (propane + heating oil), and customer segments including residential automatic delivery.
• Haffner's Energy: Haffner's is a multi-generational family-owned fuel and HVAC provider headquartered in Maine serving Northern New England with propane, heating oil, and HVAC services - directly comparable to Eastern in geography, ownership profile, and product mix.

Regional players

• Blossman Gas: Blossman Gas is a family-owned propane retailer serving the Southeastern U.S., offering residential, commercial, and autogas services comparable in product mix to Eastern, though operating in a different geographic market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/Eastern1932
• YouTubeyoutube.com/channel/UCB8ahwej1b2Rr5dyTFOFhyQ
• Facebookfacebook.com/easternpropaneandoil
• LinkedInlinkedin.com/company/eastern-propane-&-oil
• Instagraminstagram.com/easternpropaneandoil

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eastern Propane & Oil