What NTT DATA Business Solutions does

NTT DATA Business Solutions is a global IT services and consulting firm founded in 1967 that operates as a key subsidiary of Japan's NTT DATA Corporation, specializing in the design, implementation, support, and hosting of SAP-centric enterprise business solutions. The firm designs and delivers transformation programs for large enterprises and mid-market clients across more than 28 countries spanning the Americas (United States, Canada, Brazil), Asia Pacific (Australia, India, Indonesia, Malaysia, Singapore, Thailand), and EMEA (Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Hungary, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, Turkey, United Kingdom, Qatar, UAE), with named customers including Bang & Olufsen, Vetter Pharma, Accuray, SteriMax, John Boos & Co., Construction Forms, Clemens Food Group, and Boelter. The company organizes its portfolio around eight solution areas — Business Analytics & Finance, Customer Experience & CRM, Digital Supply Chain, Employee Experience & HR, ERP & Industry Solutions, Service Operations, Spend Management, and HxGN EAM — and three delivery platforms anchored on SAP, Microsoft, and ServiceNow, with specialized capabilities in GxP-validated systems for life sciences, M&A carve-out and integration services, AI-readiness orchestration, and sustainability advisory.

The underlying technology stack is built on SAP S/4HANA (delivered via private cloud, public cloud, and hybrid configurations), SAP Business Technology Platform (BTP), Microsoft Azure, Microsoft Dynamics, Microsoft 365, and ServiceNow — supplemented by proprietary and partner offerings including the Zero Cost ACTIVATION fee-waiver program, GROW with SAP for accelerated mid-market deployment, Cloud Concierge Services for SAP Cloud ERP Private, and SAP Automated Testing. Revenue is generated through three principal streams: project-based professional services for consulting, advisory, and implementation engagements; subscription-based managed services delivered through the SAP Managed Service Provider (MSP) model that bundles the entire SAP cloud portfolio and BPO capabilities into a single contract; and application management, cloud management, and ongoing operational support. Pricing is not publicly disclosed and is quote-based. The go-to-market motion is enterprise field sales with direct consultative engagement, supported by a content-led demand generation engine anchored on case studies, executive briefs, webinars, and thought-leadership pieces such as the Transformation Study 2026.

The business model combines traditional systems-integration professional services with a deliberate shift toward recurring managed and subscription revenue, augmented by adjacent advisory lines in AI execution, sustainability, and M&A services. The firm employs a vertical go-to-market approach across nine prioritized industries (Agribusiness, Chemicals, Consumer Products, Discrete Industries, Life Sciences, Professional Services, Transportation, Wholesale Distribution, and Small/Medium Business) and competes as a multi-platform systems integrator rather than a single-vendor reseller. Strategic emphasis in recent material centers on helping clients move "beyond isolated AI experiments" by orchestrating data, processes, and applications across the SAP/Microsoft/ServiceNow stack to deliver measurable performance outcomes rather than standalone AI pilots.

Name

NTT DATA Business Solutions

Legal name

NTT DATA Business Solutions

Website

https://nttdatasolutions.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

NTT DATA Business Solutions is a global SAP-centric IT services and consulting subsidiary of NTT DATA Corporation, designing, implementing, and managing enterprise business solutions across SAP, Microsoft, and ServiceNow for large organizations and mid-market clients in more than 28 countries.

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting and SAP Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Data Strategy & Governance Services (BPAEAHAA), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

• SAP implementation services
• Enterprise IT consulting
• Managed cloud services
• ERP modernization solutions
• Business transformation services

Headquarters

HQ city

Bielefeld

HQ country

Germany

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consulting and Advisory Services: Professional consulting services for SAP, Microsoft, and ServiceNow implementations including strategy, advisory, co-innovation, and merger & acquisition services.
2. Managed Services: Ongoing application management, cloud management, and SAP managed services delivered as subscription-based contracts with comprehensive BPO offerings consolidated into single subscription.
3. Implementation Services: SAP implementation services, cloud deployment, and technology integration services billed through project-based professional services engagements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

NTT DATA Business Solutions designs, implements, supports, and hosts SAP-centric business solutions for organizations of all sizes. The company delivers consulting, implementation, and managed services across SAP, Microsoft, and ServiceNow platforms, enabling enterprises to modernize ERP, automate processes, and scale AI-driven intelligent operations. Service offerings include SAP S/4HANA cloud deployment, managed cloud services, application management, advisory, co-innovation, and accelerated deployment packages such as GROW with SAP.

Product overview

NTT DATA Business Solutions is a global IT services and consulting firm that operates as a multi-platform systems integrator and managed service provider. Rather than a single unified product, the offering is a portfolio of solution areas and specialized services organized around core business domains (Business Analytics & Finance, Customer Experience & CRM, Digital Supply Chain, Employee Experience & HR, ERP & Industry Solutions, Service Operations, Spend Management) and delivery capabilities (SAP, Microsoft, ServiceNow, cloud, consulting, and application management services). The company implements and manages enterprise platforms — primarily SAP S/4HANA across private and public cloud — alongside Microsoft and ServiceNow ecosystems, enabling clients to modernize ERP, automate processes, and scale AI-driven intelligent operations. The portfolio includes specialized offerings such as GROW with SAP for mid-market accelerated deployment, the SAP Managed Service Provider (MSP) model for as-a-service delivery, Cloud Concierge Services for SAP Cloud ERP Private, and Zero Cost ACTIVATION for fee-waived cloud ERP entry.

Differentiator

Problem solved

Functional benefit

Products and services

• ERP & Industry Solutions
• Business Analytics & Finance A solution area covering analytics, planning, and financial management capabilities, enabling organizations to leverage data for strategic decision-making and financial performance optimization. For enterprises needing data-driven finance and analytics.
• Customer Experience & CRM A solution area focused on customer relationship management and experience optimization, helping organizations improve engagement, retention, and satisfaction across customer touchpoints. For organizations seeking CRM modernization.
• Digital Supply Chain A solution area enabling end-to-end supply chain digitalization, from planning and procurement to manufacturing and fulfillment, supporting resilient and responsive supply chain operations. For manufacturing and distribution enterprises.
• Employee Experience & HR A solution area covering human resources and employee experience management, helping organizations optimize workforce processes, talent management, and employee engagement. For HR and workforce management leaders.
• Service Operations A solution area covering service management and operations optimization, enabling organizations to improve service delivery, maintenance, and operational efficiency. For service-oriented enterprises.
• Spend Management A solution area covering procurement, sourcing, and spend analytics, helping organizations optimize purchasing decisions, supplier relationships, and overall spend efficiency. For procurement and finance teams.
• SAP Implementation Services
• Managed Cloud Services
• Cloud Concierge Services for SAP Cloud ERP Private
• SAP Managed Service Provider (MSP)
• Microsoft Services
• ServiceNow Services
• HxGN EAM Services
• Advisory Services
• Co-Innovation Services
• Application Management Services
• GROW with SAP
• Sustainability Services
• Merger & Acquisition Services

Quantifiable outcome

• $30M in annual savings achieved by Clemens Food Group
• +1 more outcomes

Named customers6 records

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationPrimary technology partnership for ERP solutions. NTT DATA Business Solutions is a key SAP implementation partner offering SAP S/4HANA, SAP Cloud ERP, and SAP Managed Services. Delivers SAP solutions across industries with specialized expertise.
• MicrosoftcoreTechnology or IntegrationTechnology partnership providing Microsoft-based solutions and cloud services integrated with SAP and other enterprise systems. Includes Microsoft Azure cloud services.
• ServiceNowcoreTechnology or IntegrationServiceNow Elite Partner specializing in helping organizations maximize the ServiceNow platform. Provides ServiceNow implementation and optimization services.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Capgemini: Global SI with deep SAP and Microsoft practices and strong European delivery footprint — directly overlapping with NTT DATA Business Solutions' SAP implementation, managed services, and cloud transformation offerings.
• Tata Consultancy Services (TCS): Global IT services leader with extensive SAP, Microsoft, and ServiceNow practices. Competes on enterprise application services, BPO, and managed services at scale across regions.
• Infosys: Indian heritage global SI with a large SAP practice (Infosys SAP) and deep delivery capability. Directly comparable in scope across SAP implementation, Microsoft, and cloud managed services.
• Wipro: Global IT services and consulting firm with a sizeable SAP practice and similar enterprise digital transformation offerings. Competes for multi-year managed services and implementation deals.
• Cognizant: Global IT services provider with significant SAP and ServiceNow consulting capabilities and a strong North American client base, directly comparable in enterprise digital transformation services.
• Slalom: US-headquartered consulting firm with a focused SAP and cloud transformation practice and a regional delivery model. Closest mid-sized, SAP-centric US peer to NTT DATA Business Solutions' enterprise GTM.
• All for One Group: European-headquartered SAP-focused SI and managed service provider with deep SAP S/4HANA and cloud ERP capabilities. Highly comparable as a pure-play SAP partner with mid-market and enterprise focus in DACH and broader EMEA.

Broad incumbents

• Accenture: Global professional services giant with one of the largest SAP practices worldwide. Competes with NTT DATA Business Solutions for enterprise SAP S/4HANA, Microsoft, and ServiceNow transformation deals across all major verticals.
• IBM Consulting: Global consulting arm of IBM with hybrid cloud, SAP, and Red Hat capabilities. Competes head-to-head on enterprise application modernization and managed services engagements.
• Deloitte: Big 4 advisory firm with a large SAP-enabled business transformation practice. Competes for advisory-led, multi-workstream ERP and cloud transformation mandates targeting the same enterprise client base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NTTDataBusinessSolutions
• LinkedInlinkedin.com/company/ntt-data-business-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NTT DATA Business Solutions