Touch4IT

What Touch4IT does

Touch4IT (legal entity Touch4IT s.r.o.) is a Bratislava-headquartered custom software development firm founded in 2012, employing between 51 and 100 staff, with disclosed operations extending to US offices in Chicago, New York, and Austin. The company delivers cloud-native web and mobile application development, AI agent and retrieval-augmented generation (RAG) implementations, business intelligence and data warehouse services, product design, and secure infrastructure for enterprise clients. Vertical specialization is concentrated in Healthcare, Space, Defense, and Aerospace, with an ESA partnership underpinning the SGAT satellite navigation analysis tool.

The company maintains a portfolio of proprietary products alongside its services revenue: T4 AI Assistant (a RAG-based conversational AI platform), Crewlogy (workforce/scheduling), Finappie (pivoted from B2C to B2B in 2023), and the GuardianGarden subsidiary for VR/AR/MR applications. Notable enterprise customers include Ferrero, Coca-Cola, Saint-Gobain, AbbVie, Wüstenrot, Raiffeisen, STADA, GreenWay, and YIT, with the company stating that 67% of revenue derives from client relationships exceeding six years. Certifications include ISO standards and AWS and Google Cloud partner statuses, and the firm received a 2024 EU grant (30,816 EUR) to develop NIS2 cybersecurity compliance services.

Revenue mechanics are primarily project-based custom software delivery with productized AI and compliance offerings layered on top. The company's go-to-market is anchored in long-cycle enterprise contracts in regulated verticals, supplemented by product launches (SuperCity AI for government in 2024, Enterprise Conversational AI Assistant in 2024) and partnership-driven positioning in space (ESA SGAT) and defense adjacent programs. The business model is private and bootstrapped, with no disclosed external venture funding beyond the small EU grant.

Name

Touch4IT

Legal name

Touch4IT s.r.o.

Website

https://touch4it.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Touch4IT is a Bratislava-based custom software development firm serving enterprise clients in Healthcare, Space, Defense, and Aerospace, with proprietary products including a RAG-based AI assistant and an ESA-partnered satellite navigation tool.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Custom Application Development (Web/Mobile/Desktop) (BPAEAFAA)

akta.pro secondary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Custom software development
• Enterprise AI solutions
• Mobile app development
• Business intelligence services
• Healthcare software solutions

Headquarters

HQ city

Bratislava

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Custom Software Development Services: End-to-end custom software development including consulting, UX/UI design, development, testing, deployment, and ongoing maintenance. Services span web applications, mobile apps (iOS/Android), AI solutions, BI/analytics, and secure infrastructure. Revenue is generated through project-based engagements with enterprise clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Touch4IT is a custom software development company delivering end-to-end digital solutions including cloud-native web and mobile applications, AI Agents and RAG systems, business intelligence, product design, and secure infrastructure. The company combines professional software development services with proprietary products such as T4 AI Assistant, Crewlogy, Finappie, and the ESA-funded SGAT space software, targeting enterprise clients in Healthcare, Defense/Space/Aerospace, and other industries.

Product overview

Touch4IT offers a portfolio of proprietary products and technology services. Core products include T4 AI Assistant (RAG-based conversational AI for enterprise knowledge retrieval), Crewlogy (employee mobile app for internal communications), Finappie (autonomous financial assistant for small businesses), and SGAT (ESA-funded space software for satellite navigation analysis). The Redmine Tracker App provides time tracking functionality. Service offerings span Cloud-Native/Web/Mobile Development, AI Agents & RAG Systems, BI & Data Warehouse, Product Design, and Secure Infrastructure. GuardianGarden represents their VR/AR/MR focus. The product architecture combines standalone applications with modular service offerings that can be integrated with existing enterprise systems.

Differentiator

Problem solved

Functional benefit

Brands

• GuardianGarden: VR/AR/MR focused subsidiary company developing immersive technology solutions.

Products and services

• Cloud-Native, Web & Mobile Solutions Custom software development services for cloud-native applications, web platforms, and mobile applications (iOS and Android) built with modern architectures and technologies, targeting enterprise clients across multiple industries.
• AI Agents & RAG Systems Development of AI-powered solutions including retrieval-augmented generation systems, conversational AI assistants, and intelligent chatbots for enterprise knowledge management and document processing.
• BI & Data Warehouse Business intelligence solutions including data analytics, reporting dashboards, and data warehouse implementations (e.g., Power BI) for informed enterprise decision-making.
• Product Design UX/UI design services including user experience design, interface design, usability testing, and design system development for digital products.
• Secure Infrastructure Secure infrastructure development with emphasis on security, regulatory compliance, and reliable cloud solutions, including AWS-based deployments and NIS2/HIPAA/GDPR compliance.
• T4 AI Assistant Customizable internal AI assistant built on Retrieval-Augmented Generation (RAG) architecture, enabling teams to get instant answers from internal documents, systems, and knowledge bases through a conversational interface for enterprise knowledge retrieval.
• Crewlogy Employee mobile application for effective internal communication, providing real-time announcements, company news, employee benefits overview, event calendars, and emergency information access for enterprise workforces.
• Finappie Autonomous financial assistant for small businesses and entrepreneurs, analyzing income and expenses, providing cash flow planning, invoice management, predictions about future financial trends, and integrating with GoCardless for bank account synchronization with 2000+ banks.
• SGAT (SBAS Geometry Analysis Tool) Specialized space software for modeling and analyzing satellite navigation system (SBAS) behavior in real-world conditions, developed for the European Space Agency (ESA) under the PECS program following ECSS rules, used by engineers to improve SBAS systems for aviation and autonomous navigation.
• Redmine Tracker App Time tracking application for project management, freelancing, and team leadership with intuitive design for staying organized and taking control of workdays.
• GuardianGarden (VR/AR/MR Solutions) Wholly-owned Touch4IT subsidiary delivering VR/AR/MR focused solutions and immersive technology offerings for clients seeking augmented and virtual reality experiences.

Quantifiable outcome

• 30% delivery time reduction for medication inventory management
• +4 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration40 records

AI capability17 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered minor, flagship and core.

• European Competence Centre for Cyber Security (ECCC)minorOthers · 1 January 2024Received grant of 30,816 EUR for developing security documentation to increase cybersecurity compliance with NIS2 directive and NBÚ regulation 362/2018 Z.z. Funded by the EU under grant agreement FSTP/0026/2024.
• European Space Agency (ESA)flagshipStrategic or Co-development PartnerTouch4IT developed the SGAT (SBAS Geometry Analysis Tool) funded by ESA under the PECS program. This specialized software enables engineers to model and analyze satellite navigation systems in real-world conditions, following ECSS (European Cooperation for Space Standardization) rules for aerospace-grade development.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud infrastructure partner with proven expertise certification. AWS used as the cloud platform for multiple customer solutions including SuperCity AI app, VideoBomb WebAR platform, and kiosk software.
• GooglecoreTechnology or IntegrationOfficially certified for Google Solutions. Integrations include Google Analytics, Google AdSense, Google Search Console, Google Maps/Mapbox, and Firebase for mobile applications.
• MicrosoftcoreTechnology or IntegrationTechnology partner for Microsoft ecosystem including Azure services, Power BI for analytics, and Microsoft 365 integrations.
• SAPcoreTechnology or IntegrationSAP integration services for enterprise clients including Scheidt & Bachmann warehouse software and Ferrero product catalog synchronization.
• SalesforcecoreTechnology or IntegrationCRM integration partner for enterprise client solutions requiring customer relationship management connectivity.
• SKIDATAcoreTechnology or IntegrationTicketing and access management system integration for ski resort solutions enabling ticket sales and visitor management.
• GlobSecminorGTM or Marketing PartnerStrategic security forum partnership for cybersecurity industry visibility and networking.
• DeloitteminorOthersIndustry event and media presence connection for professional services visibility.
• ApplecoreTechnology or IntegrationNative iOS development capabilities and Apple Pay integration for mobile applications.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ELEKS: European custom software, product design, and data services firm serving enterprise clients across healthcare, fintech, and logistics. Comparable in service mix (design + dev + data) and target verticals.
• Binariks: Mid-sized Central/Eastern European custom software development firm with healthcare and fintech specialism. Comparable on size, geography, and regulated-vertical focus.
• Computools: European custom software development and IT consulting firm with similar enterprise client base and digital transformation offering.
• Inoxoft: Mid-sized European custom software development company with healthcare, fintech, and logistics verticals. Comparable on size, geography, and service-line breadth.
• N-iX: European IT services company with strong delivery in Central/Eastern Europe serving healthcare, financial services, and manufacturing. Comparable on enterprise custom-software model and vertical focus.
• SoftServe: Large Ukrainian/European IT services firm with deep healthcare, retail, and enterprise software practices. Comparable on service model and vertical exposure, though significantly larger in scale.
• Intellias: Central/Eastern European custom software development firm with comparable headcount and a similar focus on enterprise clients in regulated industries (healthcare, fintech, mobility). Most direct comparable on size, geography, and delivery model.
• SumatoSoft: Custom software, web, and mobile development company serving enterprise and startup clients. Comparable in service mix and European delivery model.

Broad incumbents

• Globant: Global digital transformation and software services firm with explicit AI, healthcare, and aerospace practices. Represents a broad-incumbent comparable for Touch4IT's enterprise services portfolio.
• EPAM Systems: Global digital engineering and custom software services incumbent with deep Central/Eastern European roots and a strong healthcare/life-sciences practice. Represents the scaled competitive ceiling Touch4IT is operating beneath.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@touch4it
• Facebookfacebook.com/touch4it
• LinkedInlinkedin.com/company/touch4it
• Instagraminstagram.com/touch4it
• Xx.com/touch4it

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Touch4IT