Mission Communications

What Mission Communications does

Mission Communications is a privately held information technology and services company headquartered in Norcross, Georgia, that pioneered managed SCADA for the water and wastewater utility sector. The company sells a turnkey remote monitoring and control solution combining purpose-built cellular RTU hardware — the MyDro 50, 150, 850, and MyLevel lines, plus legacy M110/M800 and the Manhole Monitor Plus — with its proprietary 123SCADA cloud platform, supporting expansion modules, transducers, and solar/rainfall accessory kits. The platform delivers 24/7 real-time alarming via phone, text, email, fax, and pager; web-based and mobile dashboards; OPC UA integration for hybrid SCADA environments; and continuous over-the-air updates. Mission serves over 3,500 municipal and rural water and wastewater utilities across the United States and Canada.

The business operates a sales-led go-to-market combining direct phone-based sales (1-877-993-1911), inside sales, a self-enrolling web portal with self-service onboarding, and local distributors, supplemented by trade shows, weekly webinars, and a content blog. Revenue is generated through two primary streams: one-time hardware sales (RTUs, transducers, antennas, expansion modules, solar kits) paid within 30 days of shipment, and recurring annual managed-service subscriptions that include communications, data storage, alarm call-outs, reports, and technical support. Annual service fees auto-renew, are prepaid, and carry a CPI-capped price stability guarantee for in-service units, producing a predictable recurring revenue base. Mission Communications is a wholly owned subsidiary of TASI Group, a diversified measurement and instrumentation conglomerate.

Name

Mission Communications

Legal name

Mission Communications, LLC

Website

https://123mc.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Mission Communications provides managed cloud SCADA solutions — purpose-built cellular RTUs paired with its 123SCADA platform — to over 3,500 municipal and rural water and wastewater utilities across the U.S. and Canada.

Ownership category

akta.pro rank

Product category

Water and wastewater utility SCADA monitoring

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Measuring & Controlling Devices, Nec (3829)

akta.pro primary industry

Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers) (EUANAJAC)

akta.pro secondary industry

SCADA, Instrumentation & Controls Integration for Water/Wastewater Projects (IMAFAGAK)

Keywords

• SCADA monitoring systems
• Water utility telemetry
• Wastewater RTU hardware
• Remote pump monitoring
• Cloud SCADA platform

Headquarters

HQ city

Norcross

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Hardware Sales: Sale of purpose-built RTU (Remote Terminal Unit) hardware including MyDro series, antennas, transducers, and accessories. Hardware includes cellular radio, enclosure, backup battery, transformer, and mounting hardware as part of complete systems.
2. Annual Monitoring/Service Fees: Subscription-based annual service fees for managed SCADA services. Fees are prepaid annually, include all communications, data storage, alarm call-outs, reports, and technical support. Annual service activation commences on the 30th day after purchase. After initial one-year term, automatically renews for additional one-year periods unless canceled 60 days prior.
3. SaaS Platform Access: Software as a Service model delivering cloud-based SCADA platform access, web portal, historical data archiving, automatic software updates, and cybersecurity features.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Mission Communications designs, manufactures, and operates a managed SCADA monitoring service for water and wastewater utilities, combining purpose-built cellular remote telemetry units (RTUs) deployed at customer lift stations, pump stations, and treatment facilities with a proprietary cloud platform (123SCADA) that delivers real-time alarm notification, data logging, and remote equipment monitoring on a subscription basis. The company sells both the hardware (MyDro series and M-series RTUs) and the ongoing monitoring service as an integrated package to municipal and private utility customers across the U.S. and Canada.

Product overview

Mission Communications provides a managed SCADA solution for water and wastewater utilities, combining rugged RTU hardware with a cloud-based software platform. The core offering is the Mission Cloud SCADA (123SCADA) platform paired with purpose-built RTU hardware including the current MyDro series (150, 850, 50, MyLevel) and legacy M110/M800 products. The ecosystem includes specialized hardware like the Manhole Monitor Plus (M83/M84) for sewer level monitoring, supported by a comprehensive accessory portfolio spanning expansion modules (Safe Module Plus, Analog/Digital I/O modules), transducers and instrumentation (level, pressure, current sensors), solar power kits, rainfall monitoring equipment, and manhole monitor accessories. All hardware connects via cellular networks to the 123SCADA cloud platform, which provides real-time monitoring, alarms, notifications, reports, and remote control capabilities as a managed service.

Differentiator

Problem solved

Functional benefit

Brands

• MyDro: Real-time alarm hardware product line including MyDro 50, MyDro 150, and MyDro 850 remote terminal units (RTUs) for water and wastewater monitoring
• 123SCADA
• Manhole Monitor Plus
• MyLevel

Products and services

• MyDro 150 Cellular RTU

Quantifiable outcome

• Over 3,500 utilities served across U.S. and Canada
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

One partnership is on record.

• TASI GroupcoreStrategic or Co-development PartnerMission Communications joined TASI Group, a measurement and control technology company. TASI Group is a global provider of instrumentation, controls, and software for industrial markets, providing Mission with strategic backing and access to complementary product lines and distribution channels.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hach Company: Hach (a Danaher company) provides water quality monitoring instruments, sensors, and process analytics used by water and wastewater utilities. Mission's transducer and level-monitoring offerings overlap with Hach's sensor portfolio.
• Aclara (Hubbell): Aclara provides smart infrastructure solutions for water, gas, and electric utilities, including AMI and SCADA-adjacent monitoring. Mission competes most directly with Aclara in water/wastewater monitoring hardware and managed services for municipal utilities.
• Mueller Systems: Mueller Systems offers smart water metering, AMI, and monitoring solutions for water utilities. Like Mission, it targets municipal water customers with hardware-plus-software remote monitoring offerings.
• Itron: Itron is a major provider of AMI, smart meters, and utility data management for water, gas, and electric utilities. It competes with Mission on remote monitoring endpoints and cloud-based data platforms serving municipal water customers.
• Badger Meter: Badger Meter manufactures flow measurement and monitoring instrumentation for water utilities, including cellular-enabled metering solutions. It overlaps with Mission on remote water monitoring hardware and SaaS data services.

Emerging players

• Inductive Automation (Ignition): Inductive Automation's Ignition SCADA platform is increasingly adopted by water/wastewater utilities for unlimited-tag cloud-based monitoring. It is a software-side competitor to Mission's 123SCADA platform, especially for hybrid enterprise SCADA integrations.
• OptiRTC: OptiRTC provides real-time control software for stormwater and urban water systems, overlapping with Mission's CSO/SSO and rainfall monitoring use cases. It represents a software-focused, analytics-driven competitor in the same utility niche.

Broad incumbents

• Schneider Electric: Schneider Electric offers comprehensive water/wastewater automation and SCADA solutions including pumps, PLCs, and EcoStruxure. Its water utility footprint competes with Mission on larger integrated projects.
• AVEVA (Schneider Electric): AVEVA provides industrial software including SCADA/HMI and historian platforms widely used by water utilities for large-scale enterprise monitoring. It competes with Mission at the high end where utilities need integrated enterprise SCADA.

Regional players

• Detectronic (Metasphere): Detectronic provides wastewater level and flow monitoring hardware and services primarily in the UK and Europe. It is a comparable managed wastewater-monitoring provider with similar cellular RTU-plus-cloud architecture, but operates in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/123mc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mission Communications