Humphrey Management

What Humphrey Management does

Humphrey Management is a privately-held residential property management firm founded in 1983 and headquartered in Columbia, Maryland. The company manages a portfolio of more than 8,000 multi-family and senior apartment homes across Maryland, Pennsylvania, Virginia, and West Virginia, operating through directly managed on-site leasing offices and sub-branded individual property websites. Its portfolio spans both conventional market-rate and affordable/LIHTC housing, including mixed-income and age-restricted (55+ and 62+) senior communities. Sole ownership rests with President Bethany Hooper, who has led the company since 2005, with the executive team supporting operations, compliance, sales and marketing, and HR functions across the Mid-Atlantic region.

The company's core service lines are multi-family apartment communities and senior apartment communities, supplemented by ancillary services including a Community Connections volunteer program and resident satisfaction measurement. Technology consists primarily of the third-party ActiveBuilding resident portal (used for 24-hour maintenance requests, online rent payment, and resident communications) and PayLease for rent processing — there is no proprietary AI or ML capability. GTM motion is direct-to-consumer leasing at on-site property offices and via individual community websites, combined with B2B partnership development with institutional property owners (e.g., Homes for America, CHAI, Montgomery Housing Partnership, Housing Opportunity Commission of Montgomery County) for new construction and acquisitions of LIHTC, Section 8, and mixed-income communities.

Revenue is generated primarily through monthly rental income streams across managed communities and management fee income under third-party contracts. Affordable communities offer units at 50-60% AMI plus market-rate tiers, while senior communities offer age-restricted housing (55+ or 62+). Pricing is community-specific and not publicly disclosed; billing is monthly subscription-style recurring rent. The company maintains long-standing developer partnerships and has continued to add communities through both acquisitions (e.g., CHAI Portfolio 2021, Monarch Mills 2018, Columbia Landing 2017) and new construction lease-ups (e.g., Eagle Park 2025, Homes at Oxon Hill 2023, Snowden Creek 2019).

Name

Humphrey Management

Legal name

Humphrey Management, LLC

Website

https://humphreymanagement.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Humphrey Management is a privately-held residential property management firm founded in 1983 and headquartered in Columbia, MD. It manages over 8,000 conventional and affordable multi-family and senior apartment homes across Maryland, Pennsylvania, Virginia, and West Virginia.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD)

akta.pro secondary industries

Senior & Assisted Living Residential Property Management (BPAJAFAE), Affordable & Public Housing Asset Management (BPAJAMAI)

Keywords

• Residential property management
• Apartment rental services
• Senior housing management
• Affordable multi-family housing
• LIHTC property management

Headquarters

HQ city

Columbia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Apartment Rental Income: Revenue is generated through monthly rental income from multi-family and senior apartment homes across their portfolio of communities. The company manages both conventional market-rate and affordable housing communities (including LIHTC properties) throughout Maryland, Pennsylvania, Virginia, and West Virginia.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Humphrey Management is a residential property management firm that operates a portfolio of more than 8,000 multi-family and senior apartment homes across the Mid-Atlantic region (Maryland, Pennsylvania, Virginia, and West Virginia). The company provides leasing, maintenance, and resident services for both market-rate and affordable (LIHTC) housing communities, including age-restricted (55+ and 62+) senior communities and family communities.

Product overview

Humphrey Management is a residential property management company operating a portfolio of over 8,000 multi-family and senior apartment homes across the Mid-Atlantic region (Maryland, Pennsylvania, Virginia, and West Virginia). The company offers two primary service lines: conventional and affordable multi-family family communities and age-restricted senior communities (55+). Their portfolio includes both owned and third-party managed properties featuring amenities such as fitness centers, pools, business centers, libraries, and cyber cafes. The company provides resident services through an ActiveBuilding-based online portal for maintenance requests and rent payments. Notable communities include 300 North Apartments in Baltimore, The Bonifant at Silver Spring, Burgess Mill Station, Monarch Mills, and newly launched Eagle Park Communities. The company also operates community wellness programs through its Community Connections volunteer initiative.

Differentiator

Problem solved

Functional benefit

Products and services

• Multi-Family Apartment Communities Conventional and affordable family apartment communities offering 1-, 2-, 3-, and 4-bedroom units across Maryland, Pennsylvania, Virginia, and West Virginia. Communities include amenities such as fitness centers, pools, business centers, clubhouses, and playgrounds. Notable properties include 300 North Apartments (Baltimore), Burgess Mill Station (Ellicott City), Monarch Mills (Columbia), and Eagle Park Village (Hanover).
• Senior Apartment Communities Age-restricted (55+ and 62+) apartment communities offering affordable and market-rate housing for seniors, featuring amenities such as fitness centers, libraries, cyber cafes, billiards/game rooms, arts & crafts studios, community rooms, and on-site supportive services including Kosher Dining Together programs. Notable properties include The Bonifant at Silver Spring (149 units), Homes at Oxon Hill (163 units, 62+), Pin Oak Village (55+), Woodside Village (55+), Snowden Creek (62+), and Eagle Park Vistas Senior (55+).
• ActiveBuilding Resident Portal

Quantifiable outcome

• 81% of residents stated they were 'Very Likely to Renew' their lease in 2022
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

16 partnerships are on record, tiered core.

• Eagle Park DevelopmentcoreStrategic or Co-development Partner · 19 May 2025Humphrey Management commenced leasing at two new Eagle Park communities in Hanover, MD - Eagle Park Village (family apartments) and Eagle Park Vistas Senior (55+).
• Housing Opportunity Commission of Montgomery County (HOC)coreStrategic or Co-development Partner · 9 January 2023Partnership with HOC for Colonnade at the Creek in Takoma Park, MD. Homes for immediate move-in are available for HOC Housing Path waitlist applicants.
• Homes for AmericacoreStrategic or Co-development Partner · 2 January 2023Homes for America partnered with Humphrey on Homes at Oxon Hill, a 163-unit LIHTC senior community (62+) in Oxon Hill, MD. Also partnered on Bay Forest, Glen Forest, and Bowman Place/Homes at Monument communities.
• FDG DevelopmentcoreStrategic or Co-development Partner · 7 May 2021Humphrey Management partnered with FDG Development on Taneytown Crossing, a 36-unit LIHTC funded community in North Carroll County, Maryland featuring 1-, 2-, & 3-bedroom apartment homes and duplexes.
• CHAI BaltimorecoreStrategic or Co-development Partner · 1 March 2021Awarded management contract for CHAI's portfolio of 16 senior communities with 1,500 homes throughout Northwest Baltimore City and Baltimore County. CHAI provides affordable senior living with supportive services.
• Friends HousecoreStrategic or Co-development Partner · 5 November 2019Homes on Quaker Lane is located on the Friends House campus in Sandy Spring, MD as an 80-unit LIHTC senior community.
• RMC Real Estate DevelopmentcoreStrategic or Co-development Partner · 20 June 2019Joint venture with RMC Real Estate Development for Snowden Creek, a 109-unit luxury senior community (62+) in Eldersburg, MD.
• Foundation Development GroupcoreStrategic or Co-development Partner · 30 April 2019Worked with Foundation Development Group, Rellim Development Group, and Poverni Sheikh Group on 300 North mixed-income community in Baltimore City with 80 studio to 3-bedroom homes.
• Rellim Development GroupcoreStrategic or Co-development Partner · 30 April 2019Co-development partner for 300 North affordable housing community in Baltimore City.
• Poverni Sheikh GroupcoreStrategic or Co-development Partner · 30 April 2019Co-development partner for 300 North mixed-income community in Baltimore City.
• PIRHLcoreStrategic or Co-development Partner · 15 March 2019Partnership with PIRHL and Cumberland County Housing & Redevelopment Authority for The Townhomes at Factory Square in Carlisle, PA - tax-credit backed affordable housing project.
• Cumberland County Housing & Redevelopment AuthoritycoreStrategic or Co-development Partner · 15 March 2019Partnership for Factory Square affordable housing project in Carlisle, PA addressing need for quality affordable housing in rural submarkets.
• Montgomery Housing Partnership (MHP)coreStrategic or Co-development Partner · 13 July 2016MHP is co-developer and long-term owner of The Bonifant at Silver Spring (149-unit senior building). Also partnered on Forest Glen, Hillbrooke Towers, and Hillwood Manor communities.
• The Donohoe CompaniescoreStrategic or Co-development Partner · 13 July 2016The Donohoe Companies provided entitlement and construction expertise for The Bonifant at Silver Spring project. Part of public-private partnership valued at $44 million.
• Howard County Housing CommissioncoreStrategic or Co-development Partner · 1 July 2013Long-standing partnership with Howard County Housing Commission for managing communities including Burgess Mill Station, Tiber Hudson, Monarch Mills, Columbia Landing, and Ellicott Gardens.
• Stavrou AssociatescoreStrategic or Co-development Partner · 1 July 2013Joined forces with Stavrou Associates to create The Villages at Belle Hill community in Elkton, MD.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Beacon Communities: Boston-based affordable and mixed-income housing developer and manager with a national portfolio. Comparable to Humphrey because of its focus on LIHTC communities and senior housing.
• Enterprise Community Partners: Columbia, MD-based nonprofit developer and manager of affordable and mixed-income housing. Highly comparable because of its Mid-Atlantic base, deep LIHTC pipeline, and overlapping partnerships (Homes for America, Montgomery Housing Partnership) that Humphrey also works with.
• The NRP Group: Cleveland-based developer, owner, and manager of affordable, workforce, and market-rate multifamily housing nationwide. Comparable to Humphrey for LIHTC-driven affordable development and third-party management services.
• The Bozzuto Group: Greenbelt, MD-based real estate company operating multifamily, senior, and student housing across the Mid-Atlantic. Directly comparable to Humphrey due to overlapping geography, similar mix of market-rate and affordable communities, and comparable resident-service positioning.
• WinnCompanies: Boston-based residential property manager with a national portfolio spanning market-rate, affordable (including LIHTC), senior, and military housing. Comparable to Humphrey for its dual market-rate/affordable mix and strong LIHTC expertise.
• Conifer Realty: Rochester, NY-based developer and manager of affordable, mixed-income, and market-rate multifamily housing. Comparable to Humphrey through its LIHTC expertise and growing senior housing portfolio.

Broad incumbents

• Volunteers of America National Services: National nonprofit operator of senior housing, assisted living, and affordable housing across the US. Comparable to Humphrey as a broader senior/affordable housing operator, though it spans many states beyond the Mid-Atlantic.
• The Related Companies: NYC-based national real estate firm with a major affordable and workforce housing platform (Related Affordable). Comparable to Humphrey because of large-scale LIHTC and mixed-income management, though it is far larger and broader in scope.

Regional players

• The Dolben Company: Woburn, MA-based multifamily owner, developer, and manager concentrated in the Northeast. Comparable to Humphrey for multifamily property management services, but operates in a different geography.

Emerging players

• National Church Residences: Columbus, OH-based nonprofit provider of senior housing, assisted living, and affordable housing primarily in the Midwest and Mid-Atlantic. Comparable to Humphrey for its senior housing focus, though it has less concentration in LIHTC multifamily management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HumphreyThrives
• LinkedInlinkedin.com/company/humphrey-management
• Xx.com/HumphreyMgmt

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Humphrey Management