What Caprus IT does

Caprus IT is a privately held, founder-led IT services and products company headquartered in Frisco, Texas, with wholly-owned subsidiaries in Hyderabad, India (Caprus IT Private Limited) and Singapore (Caprus IT Pte. Ltd.). Founded in 2006 by Omkar Tadepalli (formerly of TCS), the company has built a multi-vertical service portfolio spanning custom application development, application management outsourcing, IT consulting, staff augmentation, IoT development, and enterprise communication services. It serves both established enterprises and startup communities across banking, telecom, healthcare, utilities, and supply chain sectors, with named customers including finakon (banking), EmpowerMX (CRM/supply chain), Pradeo (mobile security), and Epsilon Tel (telecom).

The company's product portfolio is anchored by two registered-trademark proprietary products: capV, a WebRTC-based on-demand video calling platform delivered as Platform-as-a-Service (PaaS) that operates in any browser without installation, and BaaS® (Banking Audit Assessment System), a banking audit automation application developed for customer finakon with configurable checklists, real-time review, risk measurement, and branch performance dashboards. Caprus IT also operates a Bot Platform built on AIML (Artificial Intelligence Markup Language) for conversational interfaces, and offers an enterprise messaging platform providing SMS, WhatsApp, Voice, and Pin bot services via HTTP/XML API and SMPP integration with direct connectivity to major telecom operators. The company additionally operates as an International Wholesale Voice Carrier, providing VoIP and TDM network services globally to call centre customers.

Caprus IT generates revenue through a diversified mix of professional services (custom development, consulting, staff augmentation), managed services (application management outsourcing), usage-based fees (enterprise messaging), and transactional fees (voice carrier services). Go-to-market is sales-led and enterprise-direct, with field sales and dedicated sales and marketing teams, supported by an integrated on-shore, near-shore, and off-shore delivery model and 24/7 NOC support. The company has not disclosed any external funding rounds, M&A activity, or institutional investors, and remains founder/management-owned with no public listing.

Name

Caprus IT

Legal name

Caprus IT Private Limited

Website

https://caprusit.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Caprus IT is a privately held, founder-led IT services and products company headquartered in Frisco, Texas with delivery centers in India and Singapore. It offers custom software development, managed services, IoT, and proprietary products capV (video calling PaaS) and BaaS (banking audit automation) to enterprise banking, telecom, healthcare, and supply chain clients.

Ownership category

akta.pro rank

Product category

Custom Software Development and IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Telephone Call Centers (56142)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Communications Services, Nec (4899)

akta.pro primary industry

Technical & Product Support (Tier 0–2, Troubleshooting) (BPAAABAF)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

Keywords

• Custom software development
• Enterprise messaging services
• VoIP carrier services
• Application management outsourcing
• IT consulting services

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Custom Software Development & Integration: Custom application development, implementation, maintenance and support services. Includes analysis, prototyping, development, testing, quality assurance, deployment and launch. Revenue generated through project-based engagements and ongoing support contracts.
2. VoIP/Voice Services: International Wholesale Voice Carrier services. Premium Voice/VoIP service provider operating VoIP and TDM networks globally. Provides calling routes to selected destinations for call centre customers. Revenue from voice traffic and carrier services.
3. Application Management Outsourcing (AMO): Managed services for maintaining, operating and improving client business applications. Includes production support, application maintenance, small-scale enhancements, and service management. Delivered through integrated delivery model with on-shore, near-shore and off-shore resources.
4. Enterprise Communication & Messaging Services: Enterprise messaging communication platform offering SMS, WhatsApp, Voice, and Pin bot solutions. Charges may be invoiced as one-time fees or recurring fees, either flat fees or usage-based variable fees. Includes HTTP/XML API integration services.
5. Staff Augmentation: Flexible contingent workforce services in IT, HR, Marketing, Finance, Engineering, and Legal disciplines. Provides turn-key solutions for new clients.
6. Consulting Services: IT strategy consulting with experienced professionals. Based on Point-of-Point-of-View consulting methodology. Augments and adds value to wide-ranging IT and BPO services.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Caprus IT provides end-to-end custom software development and integration services including analysis, prototyping, development, testing, deployment, and 24/7 maintenance and support. The company also delivers proprietary products such as capV (video calling PaaS), BaaS (banking audit automation), enterprise messaging/communication services (SMS, WhatsApp, Voice, Pin bot), IoT development, application management outsourcing, IT consulting, and staff augmentation, while operating global VoIP/TDM networks as an international wholesale voice carrier.

Product overview

Caprus IT offers a portfolio of distinct products and services across unified communications, banking technology, IoT development, and enterprise messaging. The core products include capV (a browser-based video calling PaaS) and BaaS (bank audit automation for finakon). These are complemented by IT services including custom application development, application management outsourcing, consulting, and staff augmentation. The company also operates a Voice/VoIP carrier business and an enterprise messaging platform (SMS, WhatsApp, Voice, Pin Bot) with a Bot development platform using AIML.

Differentiator

Problem solved

Functional benefit

Brands

• BaaS: Banking Audit Assessment System - an application that automates internal audit of Banks, developed for customer finakon with features including configurable audit checklist, real-time response and review, risk measurement, and role-specific dashboards
• capV
• CaprusIT

Products and services

• capV Video Calling Platform Next-generation on-demand video calling platform delivered as Platform-as-a-Service (PaaS). Works on any operating system through a web browser without installation, supporting one-to-one audio/video calling, conference calling (audio/video), text chat, file sharing, native on-demand video recording, and one-to-many conferencing. Built on WebRTC technology.
• BaaS (Banking Audit Assessment System) Application that automates internal audit of Banks, developed for and maintained with customer finakon. Features include configurable audit checklist, real-time response and review, wrongful compliance elimination, real-time tracking, role-specific dashboards, risk measurement, and performance metrics of various branches on audit compliance.
• Enterprise Messaging Platform Enterprise communication and messaging platform offering personalized SMS, WhatsApp, Global SMS, Voice, and Pin Bot solutions with direct connectivity to major telecom operators. Supports HTTP/XML API and SMPP integration with other software applications, includes sandbox environment and developer portal, and provides delivery status tracking.
• Bot Platform Platform for building, hosting, and deploying bots using Artificial Intelligence Markup Language (AIML) files along with SETS, MAPS, SUBSTITUTIONS, and SYSTEM files. Includes sandbox environment and developer portal for bot development and deployment.
• VoIP and TDM Network Services International wholesale voice carrier services as a USA-registered premium Voice/VoIP service provider. Operates VoIP and TDM networks globally with 24/7 NOC support, offering calling routes to selected destinations with comprehensive solutions for call centre customers.
• Custom Application Development Custom application development services for enterprises with a strategic approach covering analysis, design, development, testing, and integration. Applications are built to be robust, secure, and scalable to meet specific dynamic business requirements.
• Application Management Outsourcing (AMO) Application management outsourcing covering production support, application maintenance, small-scale enhancements, and service management. Delivered through an integrated on-shore, near-shore, and off-shore model with 99% critical service level fulfillment.
• IoT Development Services Custom IoT development services covering hardware design (from prototype to final product), firmware integration with existing IoT devices, and mobile app development for IoT device interaction. Services include security risk assessment, integration, launch support, and post-launch maintenance.
• Consulting Services IT consulting services providing experienced professionals to help plan IT strategy. Uses Point-of-View consulting methodology based on professional experience, client engagements, and market research to solve business challenges.
• Staff Augmentation Flexible contingent workforce services covering IT, HR, marketing and creative, accounting and finance, engineering, and legal disciplines, with turn-key solutions for new clients.

Quantifiable outcome

• Response and resolution time improved by up to 25% for certain applications
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• EmpowerMXcoreTechnology or IntegrationCaprus IT is the technology partner of US-based EmpowerMX. The partnership involves improving effectiveness of CRM initiatives and enhancing efficiency of supply chain management systems. Caprus IT provides technology-powered and passion-driven services for business transformation.
• Major Telecom OperatorscoreStrategic or Co-development PartnerCaprus IT has direct connectivity to major telecom operators for SMS, WhatsApp, Voice, and Pin bot messaging services. This enables enterprise communication services with global reach.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Globant: Global IT and digital services firm offering custom software development, enterprise modernization, and managed services. Operates at much larger scale but serves similar mid-to-large enterprise customers across banking, telecom, and tech.
• Cyient: Engineering and IT services firm with global delivery covering telecom, banking, and IoT domains. Larger than Caprus IT but comparable in domain mix (Banking/Telecom/IoT) and multi-region delivery model.
• Mphasis: IT services and solutions provider with strong banking/financial services and enterprise application management practices. Comparable to Caprus IT's banking-focused (BaaS) and AMO capabilities, though at materially larger scale.
• Persistent Systems: Mid-to-large IT services firm with offerings in custom software, digital transformation, banking, and enterprise messaging. Overlaps significantly with Caprus IT's vertical and service-line exposure, though at greater scale.
• Birlasoft: Mid-size IT services firm focused on banking, financial services, and enterprise application management — overlapping directly with Caprus IT's banking (BaaS) and AMO service lines, though at larger scale.
• Hexaware Technologies: IT services and consulting firm with strong automation, digital, and application management offerings. Comparable to Caprus IT's mix of custom development, AMO, and enterprise transformation services, though at larger scale.

Direct peers

• Chetu: Custom software development and IT services firm with multi-domain offerings (Banking, Healthcare, Telecom) and a global delivery footprint. Closely comparable to Caprus IT's mix of custom dev, AMO, and vertical-specific solutions.
• Fingent: Custom software development and IT consulting firm with US/India operations covering enterprise applications, messaging, and digital transformation — comparable in service mix and client profile to Caprus IT.
• Hidden Brains: Mid-size IT services and custom software development company with US/India delivery and offerings spanning enterprise apps, IoT, and consulting — directly comparable to Caprus IT's service breadth and scale.
• Damco Solutions: Mid-size IT services firm offering custom application development, application maintenance, and enterprise consulting with global delivery (US/India). Directly comparable in service portfolio, scale, and go-to-market motion to Caprus IT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/caprusitofficial
• LinkedInlinkedin.com/company/caprusit

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caprus IT