Finger Lakes Fire & Casualty

What Finger Lakes Fire & Casualty does

Finger Lakes Fire & Casualty Company is a regional property and casualty insurance carrier organized as a cooperative under New York law and headquartered in Trumansburg, NY. Founded in 1876, the company is owned by its policyholders and operates exclusively within New York State. It is rated "A-" (Excellent) by A.M. Best and reported $16,450,994 in direct written premium, $36,979,444 in policyholder surplus, and $58,854,096 in admitted assets as of December 31, 2024.

The company underwrites a broad portfolio of personal and commercial lines, including homeowners, mobile home, farm, dwelling fire, inland marine, landlord, equipment breakdown, personal umbrella, business owners policy (BOP), fire and general liability, special multi peril, commercial inland marine, contractors (Craft 12/Pak), commercial umbrella, mechanical breakdown, and a specialized bed-and-breakfast program. The technology backbone consists of two internal web portals — AgentConnect for independent agents and InsuredConnect for policyholders — plus an FLD Policy Management System for underwriting and policy administration. No public APIs, no external integrations, and no AI/ML capabilities are disclosed.

Finger Lakes generates revenue from insurance premiums collected on its underwriting book and distributes exclusively through a statewide network of independent insurance agents. The go-to-market motion is therefore channel-led: the company's website and SEO-optimized content drive policyholders to a "Find an Agency" locator, and agents in turn submit applications and service policies through AgentConnect. Pricing is quote-based and risk-adjusted, billed annually, and all personal policies include identity-theft protection at no additional charge. The value proposition emphasizes a "claims-first" philosophy — explicitly looking for ways to cover claims rather than deny them — combined with regional brand heritage of more than 149 years.

Name

Finger Lakes Fire & Casualty

Legal name

Finger Lakes Fire & Casualty Company

Website

https://flfcc.com

Company type

Private

Founded year

1876

Operating status

Operating

Headcount range

11–50 employees

Short description

Finger Lakes Fire & Casualty is a New York State property and casualty insurance cooperative, founded in 1876, that underwrites personal and commercial lines exclusively through a statewide network of independent insurance agents.

Ownership category

akta.pro rank

Product category

Regional Property and Casualty Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Habitational / Residential Property Managers BOP (FSAJAFAN)

akta.pro secondary industry

Real Estate / Lessors Risk BOP (FSAJAFAI)

Keywords

• Property casualty insurance
• Homeowners insurance
• Commercial insurance
• Farm insurance
• Independent agent network

Headquarters

HQ city

Trumansburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Premiums: The company generates revenue through collecting insurance premiums from policyholders. As a property and casualty insurance company, they underwrite personal and commercial insurance policies including homeowners, farm, business owners policy, general liability, and various other lines. Premiums are collected through independent agent channels and online payment systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Finger Lakes Fire & Casualty Company is a regional property and casualty insurance carrier underwriting personal insurance (homeowners, mobile home, farm, dwelling fire, landlord, inland marine, equipment breakdown, personal umbrella) and commercial insurance (Business Owners Policy, general liability, special multi peril, commercial inland marine, contractors, commercial umbrella, mechanical breakdown) distributed exclusively through a network of independent insurance agents across New York State.

Product overview

Finger Lakes Fire & Casualty Company is a regional property & casualty insurance carrier offering a broad portfolio of personal and commercial insurance products distributed exclusively through independent agents across New York State. The personal insurance suite comprises Homeowners Insurance, Mobile Home Insurance, Farm Insurance, Dwelling Fire Insurance, Inland Marine Insurance (offered as a stand-alone policy since 1994), Landlord Insurance, Equipment Breakdown Coverage, and Personal Umbrella Liability — plus a specialized Bed & Breakfast Insurance program built on a homeowners base. The commercial insurance suite includes a Business Owners Policy (BOP) competitive for Service, Mercantile, and Church classifications, Fire & General Liability Insurance, Special Multi Peril Policy (with a Blue Chip tier for above-average businesses), Commercial Inland Marine Coverage, Contractors Insurance (Craft 12/Pak combining 12 coverages for artisan contractors with up to 3 employees), Commercial Umbrella Policy, and Mechanical Breakdown Coverage. The company supports agents and policyholders through internal web portals: AgentConnect for agent policy management and InsuredConnect for policyholder self-service including online payments. All personal policies include identity theft protection at no additional cost.

Differentiator

Problem solved

Functional benefit

Products and services

• Homeowners Insurance Comprehensive coverage for homes, seasonal properties, and 1–4 family rental properties, including dwelling, personal belongings, loss of use, personal liability, medical payments, and other structures. Identity theft protection is included at no additional cost. Targeted at New York State property owners.
• Mobile Home Insurance Coverage for all types of manufactured homes in New York, modeled after the standard homeowners insurance program with all optional coverages available. Also includes Mobile Home Insurance for Tenants. Targeted at owners of manufactured and mobile homes in New York.
• Farm Insurance Tailored farm insurance covering hobby farms to 500-acre dairy operations, including farm dwellings, structures, equipment, livestock, products, and farm liability. Identity theft support services are included at no charge. Targeted at New York farm owners from hobby to large operations.
• Dwelling Fire Insurance Specialized policy for 1–4 family dwellings not eligible for other programs, including rental properties, seasonal properties, buildings under construction, older homes, and secondary residences. Targeted at owners of non-standard or rental dwellings in New York.
• Personal Inland Marine Insurance Coverage for specific personal property applications as a stand-alone policy, covering contractor's equipment, hand tools, and jewelry. Targeted at New York personal lines customers needing specialty property coverage.
• Landlord Insurance Package policy for owners of 1 to 4 family dwellings with up to 10 rental properties, combining property, liability, and loss of rents coverage in one low-priced package. Targeted at New York landlords of small residential rental portfolios.
• Equipment Breakdown Coverage Coverage for essential home equipment including heating and cooling systems, electrical systems, kitchen and laundry appliances, home entertainment systems, and water systems that standard homeowners policies exclude. Targeted at New York homeowners seeking protection for mechanical and electrical systems.
• Personal Umbrella Liability Policy Additional liability protection that extends beyond the limits of existing personal policies, available for Farm, Home, and Business operations. Targeted at New York personal lines policyholders needing excess liability coverage.
• Bed & Breakfast Insurance Program built on a homeowners policy base with endorsed coverages for family-owned and operated Bed & Breakfast operations, providing a convenient and economical insurance package. Targeted at New York family-owned B&B operators.
• Business Owners Policy (BOP) Bundled business insurance coverage for small to medium-sized organizations, especially competitive in Service, Mercantile, and Church classifications. Includes extended coverage endorsements. Blue Chip BOP offers additional coverages at discounted rates for above-average businesses. Targeted at New York SMBs seeking bundled property and liability coverage.
• Fire & General Liability Insurance Coverage for commercial risks not eligible for BOP or Special Multi Peril programs, protecting businesses from third-party personal injury lawsuits, advertising injury claims, and costly legal expenses including attorney fees and settlements. Targeted at New York commercial risks not eligible for packaged policies.
• Special Multi Peril Policy Comprehensive commercial insurance combining multiple coverages for businesses not eligible for BOP, with flexible customization options. The Blue Chip Multi Peril Policy offers a .50 package modification for established businesses with above-average conditions. Targeted at New York commercial accounts needing flexible multi-peril coverage.
• Commercial Inland Marine Coverage Coverage for mobile property and specialized equipment on the move, attachable to existing commercial policies. Covers livestock, contractors equipment, hand tools, watercraft, and farm equipment. Targeted at New York commercial accounts with mobile or specialized property.
• Contractors Insurance (Craft 12/Pak) Contractor Insurance Package designed for artisan contractors, combining 12 essential coverages into one comprehensive policy. The Craft 12/Pak is offered exclusively to single owners or partnerships with up to 3 employees. Targeted at New York artisan contractors and small contractor partnerships.
• Commercial Umbrella Policy Additional insurance layer supplementing existing business liability policies, stepping in when claims exceed the liability limits of standard policies. Available for Farm, Home, and Business operations. Targeted at New York commercial accounts needing excess liability protection.
• Mechanical Breakdown Coverage Equipment breakdown coverage designed to address electrical, mechanical, and pressure systems breakdown insurance gaps for commercial policyholders. Targeted at New York commercial accounts needing equipment failure protection.

Quantifiable outcome

• Over 149 years of continuous operation since 1876
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Independent Insurance AgentscoreChannel Partner/ Reseller/ DistributorFinger Lakes Fire & Casualty operates exclusively through independent insurance agents across New York State. These agents sell personal and commercial insurance products to their clients and provide ongoing policy service. The company provides agents with AgentConnect portal access, competitive commission structures, and application support. Agents can apply to become partners through the company's website and use the Find an Agency locator tool to serve customers.

Scale indicators7 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• Hanover Insurance Group: National P&C carrier with strong personal and commercial lines presence in the Northeast. Comparable in commercial lines (BOP, specialty commercial, inland marine) and Northeast geographic overlap, though operates at substantially larger scale.
• Erie Insurance: Large multi-line P&C insurer writing personal and commercial coverage across the Northeast and Midwest, including NY, via exclusive and independent agents. Comparable in personal/commercial multi-line P&C product mix and agent distribution, but materially larger scale.

Direct peers

• Preferred Mutual Insurance Company: NY-headquartered mutual P&C carrier distributing through independent agents in the Northeast. Comparable in cooperative/mutual structure, regional NY concentration, multi-line personal and commercial book, and reliance on agent channel.
• Main Street America Insurance: Regional P&C carrier focused on small commercial and personal lines distributed through independent agents across the Eastern US. Comparable in product mix (BOP, homeowners, small commercial), agent distribution model, and target SMB segment.
• Utica National Insurance Group: New Hartford, NY-based mutual P&C insurer with personal, commercial, and specialty lines distributed through independent agents. Comparable in mutual ownership, Upstate NY heritage, independent agent channel, and similar size/employee scale.
• NYCM Insurance (New York Central Mutual): NY-based mutual property & casualty insurer selling personal and commercial lines through independent agents across New York. Closest structural comparable to FLCC in cooperative ownership, NY geographic focus, independent agent channel, and product mix (homeowners, BOP, farm).

Regional players

• Plymouth Rock Assurance: Northeast-focused P&C personal lines carrier operating primarily in NY, NJ, MA, and CT. Comparable in NY personal lines focus (homeowners, auto-adjacent property), though Plymouth Rock is significantly larger and operates outside the mutual structure.
• Donegal Group: Mid-Atlantic regional P&C insurance holding company distributing through independent agents. Comparable in personal and small commercial book, agent channel, and regional concentration, though Donegal operates across more states.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/flfcc

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Finger Lakes Fire & Casualty