Southside Community Health Services

What Southside Community Health Services does

Southside Community Health Services is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1971 in Minneapolis, Minnesota, providing integrated primary medical, dental, vision, and behavioral health care to underserved populations in South Minneapolis. The organization holds FQHC designation under 42 U.S.C. 254b, granting access to federal operating grants, FTCA malpractice coverage, and enhanced reimbursement, with a statutory mandate to serve all patients regardless of ability to pay. Revenue is generated through patient service billing (public and private insurance plus a sliding fee scale for uninsured/underinsured patients), federal HRSA grants, foundation grants, corporate and individual donations, and Congressionally Directed Spending. Southside is governed by a patient-majority board of directors as required for FQHCs, and has earned five consecutive years (2021-2025) of HRSA Health Center Quality Leader recognition, placing it in the top 10% nationally for clinical quality outcomes.

The organization operates from a newly opened state-of-the-art 30,000 sq/ft integrated clinic at 1000 East Lake Street (opened May 4, 2026), which replaced the closed 35th Street Clinic and consolidates medical, behavioral health, vision, and oral health services, while dental services are also maintained at 4243 4th Ave South. Technology infrastructure is standard for FQHCs: an electronic health records (EHR) system with the OCHIN-hosted MyChart patient portal providing secure medical record access, online appointment scheduling, bill payment, and multilingual (English/Spanish) functionality. The clinic supports telehealth for behavioral health after initial visits, walk-in vision clinic hours on select Fridays, and same-day emergency dental availability.

Southside's go-to-market motion is community-led rather than commercial: patient acquisition occurs through community trust, word-of-mouth referrals, community partnerships (notably with Abbott Northwestern Hospital/Allina Health, Minneapolis Health Department, Delta Dental of Minnesota), and certified MNsure Navigator enrollment assistance that connects uninsured residents with coverage. The $30 million One Southside capital project was financed through a diversified stack including New Markets Tax Credit partners (Old National Bank, PCG Loan Fund, CRF, Building America CDE, US Bancorp Impact Finance, Stonehenge Capital), foundation funders (Yield Giving, Delta Dental of Minnesota Foundation, Otto Bremer, Minneapolis Foundation), federal HRSA support, and Congressionally Directed Spending. Staffing ranges from 51-100 employees led by Executive Director Ann Cazaban.

Name

Southside Community Health Services

Legal name

Southside Community Health Services

Website

https://southsidechs.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

51–100 employees

Short description

Southside Community Health Services is a nonprofit Federally Qualified Health Center in Minneapolis providing integrated medical, dental, vision, and behavioral health care to underserved populations in South Minneapolis, operating from a new 30,000 sq/ft East Lake Street facility and ranking in the top 10% nationally for clinical quality.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Outpatient Care Centers (6214), Offices of Dentists (62121), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community-Based Preventive & Health Promotion Clinics (HLAFAGAO), Community Health & Health Equity/Social Determinants Units (HLAJAAAO), Public Health & Health Equity Organizations (BPAGACAL)

Keywords

• Community health services
• Federally qualified health center
• Primary care services
• Behavioral health services
• Integrated dental vision care

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Southside generates revenue through patient services including medical, dental, vision, and behavioral health visits. Services are billed to insurance (public and private). The clinic operates on a sliding fee scale for qualified patients and accepts self-pay patients with payment plans.
2. Federal FQHC Grants: As a Health Center Program grantee under 42 U.S.C. 254b, Southside receives federal funding to support operations and provide care to underserved populations regardless of ability to pay.
3. Donations and Grants: The nonprofit accepts tax-deductible donations from individuals, Donor Advised Funds, and grants from foundations and government entities to support clinic operations and expansion projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Southside Community Health Services is a federally qualified health center that delivers comprehensive primary medical, oral health/dental, behavioral health, and vision care through integrated clinic locations in South Minneapolis. Services include preventive care, chronic disease management, maternal/child care, same-day emergency dental, counseling, substance use referrals, eye exams, and free MNsure health insurance enrollment assistance, with a sliding fee scale for uninsured and underinsured patients. Care is supported by an OCHIN MyChart patient portal for online access to records, appointment scheduling, and bill payment.

Product overview

Southside Community Health Services is a federally qualified health center (FQHC) offering a unified, integrated healthcare platform with five core services: Medical Services, Oral Health/Dental Services, Behavioral Health Services, Vision Services, and MNsure Enrollment Assistance. These services are delivered through a new state-of-the-art clinic facility and supported by a MyChart patient portal for secure access to medical records and appointment management. The organization ranks nationally in the top 10% as a Quality Leader for clinical quality outcomes and operates as a nonprofit 501(c)(3) providing care regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Comprehensive primary medical care for children and adults in South Minneapolis, including acute care, chronic disease management, preventive care, immunizations, prenatal and postpartum care, pediatric services, cancer screenings, and specialist referrals. Care is delivered to underserved populations regardless of ability to pay, with sliding fee scale options.
• Oral Health / Dental Services Full-service dental care for the South Minneapolis community, including preventive exams and cleanings, extractions, restorative fillings, root canals, crowns, bridges, dentures, and emergency dental services with same-day availability. Available at both the 4th Avenue and East Lake Street clinic locations.
• Behavioral Health Services Mental health and counseling services for individuals, couples, families, and children, including therapy, medication management, trauma and PTSD support, and substance use screening and referrals. Telehealth appointments are offered to patients after their initial in-person visit.
• Vision Services Comprehensive eye care including eye exams, contact lens fittings, diagnosis and treatment of eye conditions such as cataracts, glaucoma, and dry eye, diabetic eye exams, pediatric eye exams, and visual field testing, with walk-in availability on select Fridays.
• MNsure Enrollment Assistance Free health insurance enrollment assistance delivered by certified MNsure Navigators at Southside, helping patients and community members complete MNsure applications and understand their coverage options.
• MyChart Patient Portal Online patient portal providing Southside patients with secure access to portions of their medical records, online appointment scheduling, and online bill payment. Available in English and Spanish.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

15 partnerships are on record, tiered core, major and minor.

• Ann Cazaban (Executive Director Contact)coreOthersAnn Cazaban serves as Executive Director and primary contact for partnerships, donations, and involvement inquiries. She can be reached at [email protected] or 612-821-2025.
• [email protected]coreOthersHR contact for employment opportunities and joining the Southside team.
• Ryan CompaniesmajorStrategic or Co-development PartnerDevelopment partner for the One Southside East Lake Street clinic construction project.
• Perkins+WillmajorStrategic or Co-development PartnerArchitecture firm for the East Lake Street clinic design.
• Minnesota Department of HealthmajorStrategic or Co-development PartnerState health department partner supporting public health initiatives.
• Delta Dental MNmajorStrategic or Co-development PartnerPartner supporting oral health services and community dental care.
• Minneapolis Health DepartmentmajorStrategic or Co-development PartnerCity health department partnership for public health services.
• Abbott Northwestern Hospital (Allina Health)majorStrategic or Co-development PartnerOriginal founding partner in 1971 along with Southside Ministries. Ongoing referral and care coordination relationship.
• FUHN (Future of Urban Health Initiative)minorStrategic or Co-development PartnerUrban health initiative partner focused on underserved communities.
• MNsuremajorStrategic or Co-development PartnerOfficial MNsure partner - Southside provides free MNsure Navigator services to help community members enroll in health insurance.
• Classic Lake / Classic Lake ConsultingminorStrategic or Co-development PartnerPartner supporting the One Southside project and East Lake Street community development.
• Visit Lake StreetminorStrategic or Co-development PartnerLocal organization partner for East Lake Street community initiatives.
• Formula (4rmula)minorStrategic or Co-development PartnerCreative/design partner for the One Southside project.
• MWMOminorStrategic or Co-development PartnerPartner supporting the East Lake Street community development.
• iSpace EnvironmentsminorStrategic or Co-development PartnerPartner providing environmental/interior solutions for the clinic.

Scale indicators5 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• NorthPoint Health & Wellness Center: A federally qualified health center serving North Minneapolis with integrated medical, dental, behavioral health, and pharmacy services. It is directly comparable to Southside as a community-based FQHC operating in the same metro with a similar underserved-population mission and multi-service-line model.
• Minnesota Community Care: A federally qualified health center serving the Twin Cities with medical, dental, behavioral health, and pharmacy services for underserved communities. Directly comparable to Southside as a multi-site FQHC with a similar service mix and sliding-fee-scale model.
• Neighborhood HealthSource: A Minneapolis-based FQHC operating multiple clinic locations providing primary care, dental, and behavioral health to underserved populations. Directly comparable to Southside in mission, funding model, and service portfolio within the same metro area.
• People's Center Clinics & Services: A Minneapolis FQHC providing medical, dental, behavioral health, and pharmacy services with a focus on culturally responsive care for diverse communities. Closely comparable to Southside in mission, integrated service delivery, and patient population focus.
• Indian Health Board of Minneapolis: A Minneapolis-based FQHC providing medical, dental, behavioral health, and community health services primarily to American Indian populations. Directly comparable to Southside as a community-governed FQHC with multi-service-line delivery in the same metro.
• Open Cities Health Center: A federally qualified health center in St. Paul providing medical, dental, and behavioral health services to diverse, underserved communities. Comparable to Southside in FQHC status, service mix, sliding-fee operations, and Twin Cities presence.
• Axis Medical Center: A Minneapolis FQHC offering primary care, behavioral health, and substance use disorder treatment to underserved populations, including culturally specific programming for Latino communities. Comparable to Southside in FQHC funding model and mission-driven primary care delivery.
• United Family Medicine: A St. Paul-based FQHC and Health Care Home providing family medicine, dental, behavioral health, and pharmacy services. Directly comparable to Southside as a multi-service-line community health center with Certified Health Care Home status in the Twin Cities.
• Community University Health Care Center (CUHCC): A University of Minnesota-affiliated FQHC in Minneapolis providing primary care, dental, behavioral health, and pharmacy services with a focus on underserved communities. Comparable to Southside in FQHC status, integrated services, and patient population focus.

Broad incumbents

• Hennepin Healthcare: A large, established safety-net health system in Minneapolis that operates a network of primary care clinics, a Level I trauma center, and specialty services. It overlaps with Southside's primary care and underserved-population mission but operates at far greater scale and as an integrated hospital system.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/southsidecchs
• LinkedInlinkedin.com/company/southside-community-health-services?original_referer=https%3A%2F%2Fwww.google.com%2F

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southside Community Health Services